1/5 Jemma G. 9 months ago on Google
Today
I
placed
an
order
for
3
dishes
plus
3
party
size
paratha
roti
for
a
dinner
party.
I
was
very
clear
over
the
phone
about
my
order
because
I
have
been
given
the
wrong
order
numerous
times!
I
even
asked
the
person
who
picked
up
the
order
to
check
to
make
sure
the
order
was
correct.
He
opened
it
saw
it
didn't
look
quite
the
same
but
inquired
with
the
staff
about
the
rice,
the
server
told
him
the
rice
was
in
the
dish
just
at
the
bottom
of
the
chow
mien
noodles
for
all
three
dishes.
Later,
I
opened
the
container
to
find
out
they
gave
me
the
wrong
order
again.
I
immediately
called
the
restaurant
(Woodbine
location).
I
explained
they
gave
me
the
wrong
order
again
and
told
them
my
situation
of
my
guests
arriving
soon
and
I'm
very
disappointed
with
the
service.
I
requested
to
speak
with
the
manager,
I
was
placed
on
hold
about
3
times
so
the
staff
could
speak
to
the
manager
then
report
back
to
me.
The
manager
expected
that
I
return
to
the
restaurant
with
the
wrong
dishes
so
they
could
deal
with
it
on
a
Friday
evening
long
weekend
during
rush
hour
while
I
live
an
hour
away.
I
said
I
could
not
drive
back
because
it
is
unreasonable
and
I
was
about
to
host
a
get
together.
I
asked
to
be
compensated
for
their
mistake
when
it
is
convenient
for
me.
The
owner
refused
and
said
if
I
cannot
return
on
the
same
day
that
I
need
to
keep
the
food
in
the
fridge
and
bring
it
back
to
the
restaurant
on
my
next
visit
so
they
can
make
me
the
correct
order
then.
So
in
actuality,
according
to
her,
I
should
return
the
spoiled
food
to
the
restaurant
a
month
later
to
show
proof
that
the
they
messed
up
my
order
again.
They
are
unprofessional
and
classless
to
say
the
least.
They
did
not
offer
an
apology
like
other
businesses
would
have
done.
They
took
no
responsibility
for
their
endless
errors.
As
a
matter
of
fact,
they
place
the
responsibility
solely
on
the
customer
when
they
make
a
mistake
with
your
order.
I
will
NOT
be
ordering
from
this
restaurant
again.
I
will
have
to
look
for
an
alternative
roti
shop
in
the
future.
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