I proposed to my girlfriend (now fiancé ❤️😊) here. It was incredible. The staff was really amazing specially for the photographer (Thank you Nicole). Prices were reasonable and we got a very nice basket at the end, very classy and we will remember it forever ♾💎💍❤️

Wonderful experience. I bought it as a birthday gift for my girlfriend, and it turned out amazing! If you are lucky enough to catch a flight while the sky is clear, you won't be disappointed, because the views are breathtaking. The staff was very friendly too. My only suggestion would be to give the people that photo next to the helicopter for free. As it is not even a physical photo and they already paid hundreds of dollars for a 10-minute attraction.

recently had the opportunity to experience a helicopter tour, and while the ride itself was quite enjoyable, I must admit that I found the pricing to be on the higher side for what turned out to be a 7-minute ride. The scenic views were breathtaking, and the ride was smooth, giving me a unique perspective of the area. The booking process was straightforward, and the customer service was responsive and helpful. The pilot seemed experienced, which added to the feeling of safety during the tour. However, I couldn't help but feel that the overall experience was slightly overshadowed by the cost. While I did enjoy the ride, the short duration left me wanting more for the price I paid. If the pricing could be adjusted to better reflect the duration of the ride, it would make the experience even more appealing to potential customers

My brother, Steven, was born learning-disabled. He always had a passion for planes and space ships but his disability was a guaranteed dream-killer. Nevertheless our family supported his love of all things flying by way of birthday presents books, magazines, movies, t-shirts, etc. For my wedding I presented him with a flight on a private plane, cheek-to-cheek with a pilot willing to take him up and "show him around". Despite him being my best man, I'm pretty sure THAT was the best day of his life. Tragedy on top of tragedy happened in 2018 when, due to a high fever caused by pneumonia, Steve lost the ability to walk and properly talk. Today he's confined to a wheelchair and lives in a permanent care facility in Markham. (Thank you universal health care.) Every time I come to visit Ontario I try to prearrange for activities he'd like to do. CN Tower is a favourite as it has terrific wheelchair access and he can sit up high above Billy Bishop airport and watch the planes come and go. Last week we sat on the main observation deck, ate fish & chips and watched helicopters circle the tower. Steve pointed to the helicopter and slurred, "Do you think we can go on there?" "What‽ Are you crazy?", I smiled. I had already prearranged it just hours from lunchtime. When it comes to my brother I try to not let barriers get in the way of something he might enjoy. So I didn't tell anyone I was planning on a helicopter ride for one of our days together because, indeed, it's a bit crazy. Getting an invalid into a helicopter was going to be tricky. Naturally he'd be super excited. But the concern I had wasn't a fear of flying, it was getting Steve to stand up. He has a deep fear of falling. Honestly, I just had to roll the dice it would work out. When I contacted Heli-tours the week before they were all thumbs up with the same attitude I had - we'll figure it out somehow. And so, just minutes before his flight, we arrived and he was told for the first time he was going for a ride. Wheelchair access made it a breeze to get inside the reception area. All the staff greeted us with big smiles. (What an enthusiastic team of young, eager people! )They treated my brother like a celebrity, making his day even more special. Steve watched the safety demo. They made sure he was comfortable and asked him questions directly. When the time came to board they laid out a special route for us to take. First the photo by the helicopter (two high thumbs up from Steve). We parked the chair as close as possible to the helicopter. First attempt to stand was a fail. Second attempt, fail. He was starting to freak out and yell loudly. I had to assure the staff that his yelling should be ignored as he barks loudly when he panics. But he wasn't in pain. Third attempt I simply shoved him into the back face-first and his legs were sticking out of the helicopter. It may have looked ridiculous, but at this point I knew it would work. A quick twist of Steve onto his back and he was able to pull himself upright. Bingo! And after a quick adjustment of headphones we were airborne. For me, the view of the city was completely obscured by Steve's wide smile. He had a new "best day ever". The pilot gave us the full-meal-deal tour around the city will gorgeous views of parks, rivers and buildings...including the CN Tower windows were were eating at just an hour earlier. Steve was transfixed and literally loved every second; barely speaking at all (a rarity for him). After a gentle landing, Steve simply told the Pilot "Let's go again!" "Maybe next time, buddy", I said. None of this would have happened without the terrific team at Toronto Heli-Tours. Thank you all so very much.

This helicopter tour is incredible! The staff went above and beyond to ensure everything was top-notch. There's a relaxation area, briefing, and complimentary hot coffee and tea. We not only enjoyed a stunning panorama of downtown Toronto but also experienced first-class service! Paid $500 for three people, flight time was 7 minutes. Highly recommend to everyone!

A professional and efficient operation with friendly staff and smooth process. The ride itself was fun, spectacular and safe. It was a riot even for lifelong Torontonians like us to view our city from above. Highly recommended!

The VERY BEST view of Toronto’s skyline - if you want to make your trip here special this is a MUST. I would say - it was a challenge for us to find this airport, with an underground tunnel through an airport to find this tour operator on their island, but granted you have enough time to find and join this trip - it’s a must. 7mins felt much longer in the air and the team there were great- very organised and sharing a photo shot for everyone in front of the helicopter before the flight, with storage for bags too and clear instructions throughout. We saw many couples before us get engaged in the air and I see why! What a beautiful and unforgettable view!

My friend and I booked this tour during our week-long vacation in Toronto. We absolutely LOVED it! It’s such a simple adventure, but it’s an unparalleled experience. The staff was professional, nice, and accommodating throughout our visit. They found our registration easily and got us checked in quickly. They explained how things would go, what to expect, and the safety rules. The young woman who flew the helicopter was respectful and patient and made sure our ride was smooth, comfortable, and safe. We loved seeing the view of the city from inside the helicopter - it was surreal! They made sure we got our full 7-minutes; we circled the CN tower twice. The view was incredible. I would definitely recommend booking this excursion!

I enjoyed the experience a lot. The lady at the reception was extremely kind, just like the whole crew. Scott managed to take nice pics of us, even though it was windy and our hair was most of the time in the way. The ride itself was amazing. I loved the view so much and I felt more safe than I was expecting. It's a great experience. I highly recommend it.

The Helicopter tour takes maximum 3 people at a time. For weekends, if there is a single vacancy available in a helicopter tour, you can avail the ticket at 65 CAD plus taxes. I went for that and saved good amount of money. Now coming to the experience, it was really great. You got to see the whole view of the city from above plus goes very close to CN Tower. I wish it could have lasted slightly more. I would like to mention that I found a little difficulty in figuring out the location when I walked from the Harbourfront. I had to ask multiple people about how to reach the place. So, I advise people to leave a little early so that they don't miss their designated timing by any chance.

Seeing Toronto from the sky was an incredible experience! This is a pricey flight, but worth it. The staff are all super friendly, and happy to answer questions. Everything from checking and safety briefing to the flight itself went smoothly. I recommend booking a sunset flight for the beautiful magic hour lighting.

Very unprofessional and no sense of customer service. This place sent me out a cancellation email 2 days before my scheduled flight due to a “maintenance request” and blamed it on COVID? I had been looking forward to this for weeks on end. I spoke to Alex to address my concerns and she simply did not answer what I was saying. She was just quiet on the phone rather than addressing my concerns. Not just that, but when I had first booked, I let them know that my party had a disability and that I needed accommodations. They weren’t able to provide any disability accommodations or did not even attempt to. Would not recommend for anyone that is looking for a reliable plan or for someone with a disability as they are currently not inclusive to those with disabilities.

Awesome experience, whole process was smooth and everything was conducted so professionally. They take really good photos and you can download them from their site for around $10. As i was single they gave me a front seat next to pilot and I really loved it, views were breathtaking.

7star experience. Absolutely epic. Flight was smooth.. these guys are super organized. Amazing crew, I propose to my gf and it was a breath taking flight experience... il be back for sure. I strongly recommend

I can't say enough about how fun this was! The staff were great and I wish it would have been longer! A great experience for someone like me who has never been to Toronto. The staff were super accommodating with my flight being late and traffic I still made my tour on time. I would suggest this for everyone!

My boyfriend brought me on the tour for Valentines Day 2023, and we were so lucky to get near perfect weather and clear skies. Great experience and will definitely do it again.

Having never even been on a plane this was a crazy amazing experience! Staff are so nice and make you feel comfortable and safe. Would absolutely do this again!

So amazing. Wish it was 30 mins long! We did the romantic jewel, just the two of us. Included a photo too. They emailed a few days on advance with directions on how to get there, but Nick was constantly on the phone with us with live directions at every step as well which was super helpful.

It’s a bit bumpy today, but weather is amazing. Very nice staff and pilot, great experience, highly recommended.

Incredible experience! I surprised my partner for our anniversary and it was well worth it! Staff were knowledgeable and experienced. The view of the city is breathtaking. I purchased the romantic jewel for 2 and it came with 2 physical copies of a photo with us standing beside the helicopter. Highly recommend!

Went on 21st July, 2023, with my mom. It was our first helicopter trip. It was a pitch perfect experience from start to finish; everything from the check-in to the tutorial video to the staff escorting us to and back from the helicopter was meticulously planned. Each & every staff member was thoroughly professional & amicable in their behaviour. Thank you very much for creating such an outstanding experience for us! Must visit at least once if you are in Toronto!

I loved it! Upon arrival, I was immediately helped to check in. The person helping was very professional and made me feel at ease. The whole flying experience was absolutely breathtaking. I would absolutely recommend this place to my friends.

The views were incredible. Lake Ontario + the city, and the ride was the perfect length to get some good pictures and videos as well as enjoy the ride. Above all that though was the friendliness and professionalism shown by all the employees. They were all reassuring and GREAT!! Shout out to the tall camera guy.

Why 3 stars? 3 stars for the flight, view is amazing and very unique experience. Where are the other 2 stars? Well when you book the romantic tour it comes out to about $450. Yes that is a lot and then I find out the flight is 7 minutes long….this includes the time to get up to the sky and down back on the ground. Quick math shows that every minute that goes by is ~$65. WAY too expensive for such a short ride. Be warned.

We enjoyed our trip although it was very short. The staff really treat you well and are quite professional. The flight itself didn't seem to take us anywhere outside of a 3 km radius, though. Also, nothing was pointed out to us as far as the sights we were to see. We also asked a question of the pilot which went unanswered. We even quipped, over the radio, "She must be busy/concentrating" which didn't trigger a realization that a question had been asked. One thing I would highly recommend for this business is having Dramamine® in the building with, perhaps, a waiver to sign for the sale of said Dramamine® as it is crucial for motion/air-sick passengers. As the trip was a surprise, my co-passenger didn't have the wherewithal to bring his dosage. Even recommending / seeing to it that the convenience store inside the airport stocks it would be highly appreciated. They only had anti-nausea medication. We were thankful that the thunderstorm did not roll in and we appreciated the call from the staff to see to it that we were coming as well as to tell us where to find parking. Said Express Parking, charged us $15 for staying there a total of 40 minutes, however. At $5 per 20 minutes, we should not have been charged an extra $5. The machine needs to accurately determine time intervals based on your actual arrival and not just take standard increments of the hour you've entered and assume you've stayed for the 8 or so minutes before that pre-determined block of time. In other words, it would seem that if you arrive at 3:53 PM, the machine assumes you were there from 3:40 PM. No.

Excellent service by all. They do really care and make sure you have a great time. Safety and instructions are very clear. Very charming and polite staff.

It was my first helicopter ride experience, I really enjoyed it. Wonderful experience and great customer service.

I should start by saying that the thought of doing this made me really nervous, but our pilot was amazing and the views were absolutely spectacular. Loved every minute of it.

Great experience to see CN tower and the city of Toronto up close with the helicopter ride. The ride will be 7 mins long, need to book in advance, only 3 people can got at a time in the ride.

best experience ever. ✌🏻✌🏻 nice staff It seems so high in breath when take off😂, on the other hand landing was tremendous

Took hubs for his 30th birthday, and he absolutely loved it. The staff was great, they took proper precautions in terms of covid19 checking. The view was worth it. We've seen the CN tower from every angle in the city but this was next level. The rogers center dome was open too and there was a game happening, definitely beats the front row tickets. If you plan on coming and taking a ferry to the airport make sure you alot the time. I would definitely come here again.

Amazing experience. Staff was professional, friendly, informative and organized. I had notified the Heli Tours team that I would be proposing to my Fiancé, and they had everything set up. They gave a great suggestion to do my "speech" in the air and propose and shortly after, re-do the "proposal knee" moment to have some professional photos completed. I would definitely recommend this and would love to come back!

Nice experience in general The tour was great but relatively short! The scene was amazing! The staff were very nice and helpful! The photographer did a great job! However, we were not updated about the ferry not working on that day! It was confusing and it took some time to find it out! I had to walk through the long tunnel with high heels and we were stressed out because of time! I worried being late, and it put a lot of stress on me! However, I called the staff several times to find the tunnel and the office and they were really patient and helpful!

The ride takes place at the billy bishop airport, in Toronto It’s an exciting experience to do atleast once. It is pricey for sure and the ride is just about 10 minutes. However, being in a smaller aircraft, experiencing take off and landing up-front, is an experience that one should do once, it’s worth it. I do wish that the ride was a bit longer. It takes about 2-3 minutes to get used to being in an helicopter and another couple of minutes taking photos before you can just enjoy the ride. By then the ride is over.

Wonderful crew and staff , very polite and friendly . Will recommend this !

It was awesome! Yesterday it was my birthday and I went in a Heli tour at 12:20pm!

What a great experience! The actual helicopter ride was super smooth and the pilot was very nice! I must say the staff was beyond helpful and friendly (both via phone, email and in person!). Worth every penny for a memorable experience.

First time in a helicopter and it was awesome! The feeling of weightlessness and just floating over the beautiful city of Toronto was amazing. To see the city from that perspective was incredible. The staff from the moment you arrived and checked in to the ground crew and pilot were all very pleasant, knowledgeable and extremely attentive to your safety. They all wanted your experience to be a safe and memorable one. I highly recommend that tourists and residents alike experience this activity. They won't regret it.

My girlfriend and I had an amazing time! They were very accommodating and communicative! They assured our safety and an enjoyable time! Such an amazing experience!

Incredible experience! Our pilot Liam was extremely personable and explained everything as we went along. It made me feel a lot more comfortable considering it was my first time in a helicopter! Highly recommend. Everyone was extremely professional and helpful.

I purchased two tickets for the Romantic Jewel Flight. While the cost initially felt a bit much, the professional photograph, kind employees, and EXTRAORDINARY view were well worth the cost. I made a mistake with my initial date of booking and the staff were willing to help me reschedule which I really appreciated. One thing I will say is that they do not answer phone calls. If you are trying to get in touch with them you're much better off to send an email. Extra special shout out to the pilot who was super smooth with her take off and landing!!