1/5 Kelsey R. 4 months ago on Google
Disappointing
Experience
at
Spin:
Inadequate
Service
and
Unreasonable
Charges
I
recently
visited
Spin,
a
table
tennis
bar,
with
a
group
of
friends
and
opted
for
their
Clubhouse
package,
which
was
advertised
on
their
website
for
$78
per
person.
However,
upon
receiving
the
bill,
we
were
shocked
to
find
that
it
amounted
to
$420
for
the
four
of
us.
Allow
me
to
share
my
honest
review
of
the
experience.
First
and
foremost,
the
service
at
Spin
was
lacking.
Despite
paying
a
significant
amount
for
the
Clubhouse
package,
we
were
disappointed
to
discover
that
not
a
single
server
assisted
us
with
getting
our
drinks.
Instead,
we
were
told
to
go
to
the
bar
and
get
them
ourselves.
This
was
unexpected
and
not
in
line
with
the
level
of
service
we
anticipated.
To
add
insult
to
injury,
the
tipping
policy
at
Spin
seemed
excessive.
We
were
charged
almost
$55
in
tips,
even
though
no
servers
had
provided
any
form
of
service
throughout
our
visit.
Luckily
our
good
old
friend
is
always
there
to
help
weather
he
should
be
or
not.
This
left
us
feeling
frustrated
and
cheated,
as
we
expected
the
tips
to
be
justified
by
attentive
and
prompt
service.
Moreover,
the
pace
at
which
our
drinks
were
poured
was
extremely
slow,
resulting
in
a
significant
waste
of
our
two
hours
of
playtime.
This
further
compounded
our
dissatisfaction
with
the
overall
experience.
We
felt
that
our
money
was
not
well-spent,
considering
the
limited
time
we
had
to
enjoy
the
game.
In
hindsight,
I
would
strongly
advise
against
opting
for
the
Clubhouse
package
at
Spin.
Instead,
I
recommend
paying
the
normal
price
of
$58
per
hour,
as
this
allows
for
more
flexibility
in
playing
with
a
larger
group
of
friends.
Furthermore,
by
choosing
the
regular
hourly
rate,
you
are
more
likely
to
have
a
personal
server
attending
to
your
needs
throughout
your
visit.
While
tipping
is
generally
expected
in
such
establishments,
it
should
be
based
on
the
quality
of
service
received.
Unfortunately,
in
this
case,
the
lack
of
attentive
service
made
us
feel
like
we
were
being
taken
advantage
of.
In
conclusion,
my
experience
at
Spin
left
me
feeling
disappointed
and
unsatisfied.
The
combination
of
inadequate
service,
unreasonable
charges,
and
slow
drink
service
made
me
feel
as
if
I
had
been
robbed
of
my
hard-earned
money.
I
hope
that
the
management
at
Spin
takes
these
concerns
into
account
and
works
towards
improving
the
overall
customer
experience
when
paying
for
the
exclusive
packages.