4/5 Mahmood N. 2 years ago on Google
My
mother
has
been
in
the
West
Park
Long
Term
Care
Centre
for
the
past
5
1/2
years.
I
wish
to
commend
management
at
the
facility
for
the
extraordinary
work
they
have
done
since
the
onset
of
the
COVID
pandemic
to
ensure
the
health
and
safety
of
the
residents.
Although
the
facility
was
initially
hit
hard
by
the
pandemic,
on-site
management
worked
tirelessly
and
diligently
to
curb
and
eliminate
the
spread
of
the
virus.
Moreover,
on-site
management
is
now
successfully
changing
the
culture
and
environment
at
the
facility.
It
is
now
a
teaching
centre
attracting
high
calibre
students
who
benefit
from
the
expertise
and
experience
of
existing
staff.
A
number
of
new
staff
have
been
hired,
mainly
PSWs,
who
are
impressive
not
only
in
their
level
of
competence
but
in
the
approach
and
attitude
they
bring
to
the
facility.
They
demonstrate
kindness
and
caring
towards
the
residents
at
all
times.
They
have
expressed
to
me
how
much
they
love
their
work
and
how
privileged
they
feel
to
be
in
a
position
of
helping
those
more
vulnerable
than
themselves.
Finally,
I
also
wish
to
recognize
the
dedication,
commitment
and
hard
work
of
the
long
serving
staff
each
and
every
day,
and
especially
during
the
very
difficult
months
of
the
previous
waves
of
the
pandemic.
I
am
grateful
to
the
on-site
management
team
as
well
as
the
medical
team,
and
the
extraordinary
staff
who
care
for
my
mom
each
and
every
day.
Rachele
-
November
22,
2021
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