Toronto Centre For Medical Imaging image

Toronto Centre For Medical Imaging

Medical diagnostic imaging center X ray lab Radiologist Mammography service

One of the Most Reviewed X ray labs in Old Toronto


Address

150 York St 910 Floor 9, Toronto, ON M5H 3S5, Canada

Website

www.tcfmi.com

Contact

+1 416-368-8488

Rating on Google Maps

4.50 (1.1K reviews)

Open on Google Maps

Working Hours

  • Monday: 8 am to 5 pm
  • Tuesday: 8 am to 5 pm
  • Wednesday: 8 am to 5 pm
  • Thursday: 8 am to 5 pm
  • Friday: 8 am to 5 pm
  • Saturday: Closed
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: ultrasound (33) appointment (32) time (27) clinic (26) staff (22) experience (22) recommend (21) friendly (19) Sylvie (19) mammogram (16)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 R D. 1 year ago on Google
    The last two visits I have had at this clinic have been unpleasant. The appointment before this last one I was given a mammogram that bruised me under my breast. That was followed up by an ultrasound exam. The technician squirted this freezing lube on my skin without warning, then she was pressing the ultrasound wand on my rib under my bruised breast tissue. I told her it was painful and she said if I was going to complain of the pain that she would not continue the examination. Abusive. You never threaten a patient because they are in pain. This time I also went for a mammogram. I was promptly taken in for my mammogram. The technician performing the exam was totally lacking in empathy. Firstly, I asked them for a radiation collar to protect my thyroid. This is when the endless patronizing lectures began. Instead of just getting the collar to protect my thyroid I was given a whole talk about her opinion on this matter. This happened the last time I was here also. Then I undressed and waited for instructions on how to position myself. This person literally began pushing me to get me to move my feet to wherever they wanted me to stand. I told them not to push me because I have a serious lower back injury. Then they said 'no one ever wasn't able to walk due to a mammogram'?!?! I told them that they had no respect for patients' boundaries. This did not deter this person who couldn't seem to understand that adult patients are not children who like to be pushed and pulled and lectured and then treated like their pain is not real. This is a ridiculously painful procedure. Women are not inanimate objects. This person needs to learn to communicate their goals to get the imaging done while walking and encouraging the patient through this torturous exam. Nope, not this person. They just kept going with the lectures, the pain, and the complete tone deaf approach. It was awful. I felt very angry by the time it was over due to the pain and the insensitive treatment by this person. If you are unable to communicate clearly and you lack compassion then get out of health care.
    7 people found this review helpful 👍

  • 5/5 Berman G. 4 months ago on Google • 303 reviews
    The organization of this Laboratory is commendable. They handle their clients in an orderly manner and provide quick service. The staff members are extremely professional. As a result, I highly recommend it.
    1 person found this review helpful 👍

  • 1/5 Karen L. 8 months ago on Google
    EDIT: they replied and didn’t bother to check who I was. I was reviewing on behalf of an elder family member—which is why I wrote “our family” in my review. They stated that would “never speak to patients like that”—maybe they need to check their staff, rather than accuse their patients. Caution: uncaring and disorganized. The reception and front office is a mess. Our family had the most infuriating experience here. We had imaging which required follow up. The clinic did not notify the primary care physician and did not make an effort to call. It was only when we went a month later to the physician when they informed us the results required further testing. The morning of the follow up appointment—literally 2 hours before we were due—they cancelled the appointment. We went in the next day to grab a CD of the images to give to another clinic. The same day we came in, they had the gall to call to ask why we missed the appointment and offered an, “oh yeah! We did cancel it…”— when we informed them. No apology, no explanation. So incredibly frustrating and disorganized. Avoid.
    4 people found this review helpful 👍

  • 1/5 Sara S. 2 years ago on Google
    Rude staff at front desk, charge extra money which is not covered by OHIP! The ultrasound went smooth but you are not allowed to take a photo with your phone and they charge you 25$ to give you one copy of your baby's photo either on CD or an empty flash drive if you have any with you without any prior notice that you need to bring a flash drive when you are booking. The staff was very rude when I told her this was not mentioned, I do not have an empty flash drive on me and a printed copy is provided at other centers for free.
    4 people found this review helpful 👍

  • 1/5 S A. 9 months ago on Google
    I asked the x-ray tech politely to lower her voice due to my hearing disorder and she said no I wont lower my voice , my voice is my voice. So please do NOT expect simple human kindness. Any human being can talk in a softer voice if they choose to. I will not support someone who thinks it is their livelihood to act this way. Also they have an online option for hearing impaired appointments, but then they called me anyway, which I mostly understood but there was some sentences I could not at all. I asked if all information could be repeated in an email and it seems very unlikely that everything that was said was in the email. I was asked by the written information to come wearing clothes with no metal which I did, then when you get there you have to change into a hospital style gown anyway. When the people attending come to get you they stand far away and say your name, for me its nearly impossible to hear if they are saying my name or not. You want to book elsewhere if you possibly can.
    4 people found this review helpful 👍

  • 5/5 Armine K. 1 year ago on Google
    I loved everything about this clinic, the reception area was very neat and clean, the receptionists were very nice and organized, no waiting time at all. Most of all I liked the specialist-Margaret that was doing the ultrasound. She acted very professionally, treated very respectfully and kindly. I had no stress at all, very satisfied and happy that I found thus clinic. From now on, I will come here only for my check ups. I highly recommend to visit this clinic! Thank you!
    3 people found this review helpful 👍

  • 2/5 Rosa F. 1 month ago on Google • 56 reviews New
    So, this is my 2nd time in this center, and I was happy about the reviews before going. Note that this is not my actual name for the sake of anonymity. "Margaret" was super rude, didn't explain me what she was doing, didn't let me to put my stuff back on saying "you've to leave, I have another patient" I didn't request dressing up in the ultrasound room. I just asked if I could put the blue stuff on... as I was almost undressed. She didn't even say have a nice day. She seemed super grumpy. I'm extremely shocked and sad as it seems people are happy with this technician. I'm wondering why she was rude to me? On a side note, it is a clean facility. The coordinator was super rude, too. The mammogram team was nice and kind, so two stars for that. Listen, Margaret, I understand. You kinda automated your job and perhaps did a good job as a technician, but the scans you're taking belong to HUMANS. You can smile and make people at ease. Also, one of the coordinators caught me checking my own files, and she's said it was forbidden for you to check your file. HOW SO? IT IS ILLEGAL NOT TO INFORM THE PATIENT. AT LEAST IN CANADA. I don't know if she's upto date with the Canadian laws.
    2 people found this review helpful 👍

  • 5/5 Anita 4 months ago on Google • 77 reviews
    Was able to get an appointment quickly. The staff were friendly. The location was a bit tricky to get to with all the construction, but inside was clean and spacious. I didn’t have to wait long and the service was fast. Overall great experience.
    1 person found this review helpful 👍

  • 5/5 Dhyanee B. 1 month ago on Google • 54 reviews New
    The coordination of this Lab is commendable and everything here is clean. The staff members and receptionists are professional and helpful even on the phone. Highly recommend this place. Also they are very fast, my doctor received my report very next day and it helps to expedite the process.
    1 person found this review helpful 👍

  • 1/5 Maria A. 3 months ago on Google • 4 reviews New
    Update to the answer on 29 November: Understandably, you need to charge if the person does not have a health card from Ontario reason why I proceeded to pay but after receiving the card and consulting with SERVICE ONTARIO they confirmed that you need to refund me now having my health card from Ontario. This refund was supposed to be submitted on the 20th of October when I was in your clinic and not counting the rudeness of the service YOU compromised to submit the request to Service Ontario knowing that this needed to be submitted within the first 30 days. After when I made a follow-up on the 20 of November the answer was that the process hadn't even started. The lack of management by the clinic not submitting the request on the 20 of October did not involve me, and I patiently waited for a month to make a follow-up. Please feel free to answer back to this review so I can add the picture of the 20 of October when I was on your institution and you accept my health card from Ontario as well as you confirm after me waiting for 3 hours to receive an answer that I should receive a refund on the 15 of december UPDATE TODAY 29 NOV: STILL HASN'T RECEIVE MY REFUND .............27 NOVEMBER REVIEW: Waiting for a refund since October 20, they never submitted the request to service on to receive to refund and now they just did on Nov 20 after the 30 days that an institution like this has to submit a request for a refund which they know! Plus: you will never be able to talk to a manager, and this person will continuously avoid any type of conversation, A call to talk to a manager can take 2 hours, and never answer. Today I spent 3 hours talking to the manager to receive my refund never shows. Second part: after waiting 3 hours for them to talk to me and not seeing any manager they said that the manager « talked to Service Ontario and the refund was going to be done on December 15 » I asked to receive an email with this information and I also sent an email to service Ontario investigation to report this place. I’m making this review to continue making a follow-up on receiving my refund on 15 December 2023
    1 person found this review helpful 👍

  • 5/5 Helen C. 7 months ago on Google
    What a refreshing experience. The staff are friendly, welcoming and warm. Sylvie made my first mammogram painless and stress free. There were multiple places to get screened closer to me, but the reviews here made the choice obvious. Thank you so much everyone, you’re doing something really special here!
    1 person found this review helpful 👍

  • 3/5 Renaat S. 1 year ago on Google
    Generally a good imaging centre. Recently have had poor experiences with wait times and the clinic not going by schedule, we had a 945 appointment and had to wait past 10 because they took a 1015 early. We arrived at 930 but were delayed because the front desk could not figure out billing due to a doctor not being in the system. This is a pretty poor way to handle this, especially if you are trying to plan your workday around this. We spent over an hour an a half in here, most of which was just sitting waiting around well past our appointment time. The imaging techs we have generally dealt with have been quite nice and professional though, so keeping a 3 star rating for that.
    1 person found this review helpful 👍

  • 5/5 S T. 1 year ago on Google
    I got a reference note from my family doctor to get ultrasounds and after one quick Google search, I found this place. Requesting an appointment online was easy, I got a call back from the staff in less than two business days and was able to get the date/time I’ve requested for. If you are planning to get your pelvic scanned, I highly suggest you get this done first thing in the morning as you’ll need a full bladder for this type of scan. You are required to show up 10 minutes earlier than your appointment time to fill in a COVID attestation form. The receptionist will also ask for your health card. Checking in was a breeze at reception, the ladies there were friendly and attentive. Specifically for myself, I told them I needed to scan my pelvic ASAP because of the litre of water I drank prior to the appointment and they took my request seriously. In less than 25 minutes, my technician Margaret took me in and we got that done and over with in minutes. Another convenience for me was there were washrooms right along the hallway of the ultrasound rooms. I was able to run over to the washroom and relieve myself right after the scans. For one of my scans, my doctor received the results same day, staff here are fast and efficient and I really appreciate it. If you are covered by OHIP, the ultrasound services provided here are free of charge. I highly recommend this place, everything was spotless and sanitized. Thank you Margaret for taking care of me, I was somewhat nervous but you made me feel at ease during the whole appointment!
    1 person found this review helpful 👍

  • 5/5 Elisa L. 2 years ago on Google
    I was treated very well here. From the women at the front desk, to the technicians and the radiologist, everyone was kind and helpful to me. I also liked the fact that all the staff speak so nicely to each other as well as I witnessed this many times. I would highly recommend this place to anyone.
    1 person found this review helpful 👍

  • 5/5 Bola O. 10 months ago on Google
    This is the first time in 15 years that I have had a pain-free, comfortable mammogram (first time at this centre). Sylvie is amazing and I really thank her for a great experience. It was also really awesome to get a same-day appointment and also super awesome to actually go in at the scheduled time despite having some issues from the disorganized Town Care Medical (walk-in) clinic. Thank you very much Sylvie and the Toronto Centre for Medical Imaging!. It was totally worth the hike downtown 👏🏾💕🥇🏆
    1 person found this review helpful 👍

  • 5/5 Vanessa 3 years ago on Google
    Just finished having an X-ray here. I know there are a lot of negative reviews, my experience was the total opposite. The front reception was warm and pleasant with me. I had an appointment and didn’t have to wait at all. My X-ray was done by Kathrin. She was the best! Extremely friendly and cheery greeting me. I felt very comfortable and she was gentle in directing and guiding me how to position for the X-ray. I had a great experience at the clinic and would not hesitate to recommend it to others. It’s conveniently located downtown.
    1 person found this review helpful 👍

  • 1/5 Lucie F. 2 years ago on Google
    Really disappointed with my 37 week pregnancy ultrasound today. My midwives wanted this final ultrasound to 100% confirm baby's position, and knowing this would very likely be the last ultrasound of this pregnancy, I intentionally booked an ultrasound at a clinic that allows partners into the room (as my usual clinic does not). My wife hasn't been allowed into a single appointment, due to covid, so the chance for her to finally see a glimpse of our son was very meaningful. I waited for over half an hour for my appointment, to the point that the receptionist noticed I was still waiting and said "they haven't taken you in yet?!" and went to the ultrasound technician and to ask if she could take me, and pointed me out to her (as I was sitting in the waiting room right outside her door). My name wasn't called for another 10 minutes or so, and when I was brought into the room the technician said "I was looking for you" - even though I had been directly outside her door and had been pointed out to her by the receptionist. She seemed flustered and sounded like she was somehow blaming me, which wasn't the greatest first impression. I tried not to let this bother me too much, as I assumed it was a busy day and she was just flustered and falling behind. As I lay down, I began to explain how meaningful this appointment was, as my wife has never had the opportunity to see our son. I mentioned the word 'wife' several times, and she then proceeded to refer to my wife as my 'husband'. I was forced to correct her. She eventually referred to her as 'partner', but seemed very resistant to using the language that I was clearly choosing, which did not feel very good at all. When the measurements were finished and it was time for my wife to be allowed into the room, the technician asked "so you want me to go and get her?" in an exasperated tone, as if I was being demanding by wanting my partner there. I offered to text my wife to save the technician the trip, but didn't know how to direct her to my exact room. The technician ended up going to get my wife, and then proceeded to show us the baby for about 5 minutes. It felt like she was rushing, and nothing she stopped to show us was in focus so it just looked like a blurry screen the entire time. She didn't print any pictures for us, and instead told my wife she could take a picture of the screen. The image she paused on for the picture is impossible to make out - nothing like the crisp, clear quality of every other ultrasound I have had. Overall, I'm saddened that what could have been a really magical experience for my wife and I felt rushed, we felt like the technician didn't care at all, and it felt like she was either somewhat homophobic or very unfamiliar with serving LGBTQ+ patients. The level of care, attention to detail and kindness I have received at my usual clinic, Toronto West Ultrasound, far surpasses TCMI, and I would discourage my friends in the queer community from booking appointments here. Ultimately, feeling rushed and lacking bedside manner is somewhat forgivable in a busy medical space, but to be so unfamiliar with using appropriate language towards queer patients is really not acceptable. It does not make TCMI feel like a safe, inclusive space for queer folks.
    1 person found this review helpful 👍

  • 2/5 Kathryn 2 years ago on Google
    I have been here many times and they provide a great service, usually very efficient and mindful of scheduling. Yesterday I went for two appointments (ultrasound & mammogram). I was told to drink a litre of water before my ultrasound and that my appointment was at 3pm. The person who scheduled my appointment failed to communicate that she scheduled the mammogram first and the ultrasound 40 minutes later. I drank all that water as instructed and waited around, watching 4 other people have mammograms after me, while I waited for my ultrasound in extreme discomfort, having to pee urgently! Why would they not schedule the ultrasound first, or at least let me know the ACTUAL time of the ultrasound. (NOTE: I would have sent this comment to the centre as an email, but there's no email address listed on their website.)
    1 person found this review helpful 👍

  • 5/5 Lisa B. 2 years ago on Google
    Had a screening mammogram and ABUS ultrasound today and I was impressed with the level of service at this clinic. The check-in process was fast and my appointment started right on time. Both technologists who performed the procedures were professional, informative and friendly. The clinic was clean and followed all COVID guidelines. I highly recommend booking an appointment with them.
    1 person found this review helpful 👍

  • 2/5 Basit N. 10 months ago on Google
    Quick service however staff at reception ain’t very receptive. Walked in with my wife without any greetings or questions about appointment. Stood at the counter for 5 minutes waiting to be acknowledged by the receptionist. The first question we get “Yes?”. The lady who entered after us got treated well with greetings and the regular protocol. Don’t know if it’s the way we look or something else that had the staff totally ignoring our existence.
    1 person found this review helpful 👍

  • 5/5 Josh M. 3 months ago on Google • 83 reviews New
    I have been here twice now for walk-in x-rays. Both times the service has been absolutely amazing. Very fast, knowledgeable and kind people. This is how more of the medical system should run... So effective and efficient! Thank you to the team!!

  • 1/5 Rahul S. 3 months ago on Google • 13 reviews New
    This was our go to place for all ultrasound needs and never had any complaints. But since my wife is pregnant the ultrasound experience for couple of visits are horrible. The latest visit was worst where they are trying to train someone and then sent incorrect reports to our doctor and midwife. They even asked us to come again as they forgot to take some scans and we had to go again. My wife is 28 weeks pregnant and she felt so much pain for just a simple ultrasound. Our midwife is going to launch a formal complaint for the incorrect reports that scared us a lot and mental stress caused due to same. I would advise everyone who is pregnant to avoid this place for their ultrasound scans.

  • 5/5 M H. 3 months ago on Google • 7 reviews New
    Very impressed with this facility for all types of medical imaging. Friendly staff, clean and calm space, i was able to get a same day appointment with results expected in a few days. I haven’t had to wait long although I’m sure this might understandably depend on busy-ness. Appointments are easy to make online or by calling. Happy to recommend.

  • 5/5 Wincy L. 2 months ago on Google • 4 reviews New
    Just had my first routine mammogram here. It’s one of the best experiences I’ve had with any health clinic. Easy to book appointments, friendly staff, good patient education info. I’m going to send all my friends here!

  • 5/5 Manar W. 5 months ago on Google
    Highly recommended Margaret! Very professional, warm and extremely gentle. Margaret made my appointment stress-free, I’ll definitely be coming to her for all my future needs.

  • 4/5 Zall C. 5 months ago on Google
    The front desk staff is miserable, not a single person looked up from their seat to say hello… insisted I had an appointment the previous day, when I specifically took a day off work to book in 3 tandem appointments there in one day. Accommodated me for their own mistake, but truly the least welcoming group of administrators I’ve ever encountered. The technicians were much more personable and even friendly. One stayed well after her shift because their ABUS machine ($230 test not covered by ohip) crashed and they had to do the scans over. All the stars go to the 4 technicians I dealt with that day and 0 stars for the admin team.

  • 1/5 Girirajsinh Z. 5 months ago on Google
    My wife was in pain and she not able to walk properly and she needs leg support after sitting too i was there for her help i paid 211$ for xray and than receptionist told me to wait downstairs not here and it was so miserable for me i don't want to be with her in xray room but i can help her till her turn to examine and she need support during walk but receptionist keep insisting me to leave her and go downstairs without any reason and telling me i know English, Iknpw it its so unreasonable to treat by this way not recommending to anyone. Kindly share your management contact,

  • 3/5 Kevin K. 5 months ago on Google
    Upon arrival not a single employee of the four employees at the front desk look up to greet their customers. We all were made to stand there - making one feel unwelcome whilst all at the desk busied themselves with paperwork Etc in front of us, heads down. The staff at back/technicians were 100% friendly and efficient. Not sure where the disconnect is and hoping our input here can be of some help. .

  • 2/5 Zara M. 5 months ago on Google
    I don’t know what was so bad about the ultrasound they did for me that my family doctor wants me to repeat the ultrasound in another place and to never go to this place again! I had a good customer experience when I went there. They were polite,on time and seemed to be professionals. But it seems like they are not good at sending the reports to the doctors which for me means that I have to take time off from my work again and repeat the ultrasound in another place. Sigh…

  • 5/5 Catherine L. 4 months ago on Google
    Sylvie was excellent!! She made me feel safe and comfortable. Mammograms are never fun nor easy, but Sylvie put me at ease. Highly recommend!

  • 5/5 George H. 6 months ago on Google
    John took excellent care of me during my X-ray at the clinic. He was very professional, and helped me relax for the scans. Highly recommend this clinic

  • 5/5 Haylee L. 6 months ago on Google
    Fast, efficient, and caring! 10/10 experience would go back again. Check-in was quick and easy, was able to get an appointment within a week, technician was very gentle and kind. Great location and the clinic was clean and spacious.

  • 5/5 Ellie 4 months ago on Google
    I would like to praise Sylvie, who is a Radiographer at the Centre. Sylvie is very kind and supportive while being super professional, experienced, and knowledgeable. Sylvie made me feel comfortable throughout the procedure, and I am very grateful for that.

  • 5/5 Sash D. 11 months ago on Google
    Fast, efficient and friendly - I would use these three words to summarize my experience with this imaging facility near home. Highly recommended! I was there for a ultrasound imaging test and was done within 30-45 mins including time to register etc. wait times were reasonably short.

  • 5/5 Laura P. 1 year ago on Google
    I love how organized and efficient this place is. They respect your time. Diane and Sylvie are lovely and skilled mammogram technicians. They get the job done and are very calm and caring.

  • 5/5 B D. 8 months ago on Google
    John (X-ray) was beyond amazing. He was very quick, thorough and so pleasant to be his patient. Cameo (ultrasound) was very gentle and very quick as well. She was also very pleasant to work with as her patient. I highly recommend this place.

  • 1/5 HEIDI M. 2 years ago on Google
    I would really appreciate an email address or direct number to speak to management/the owner about some of the things I experienced here. I am disappointed that this info is not provided on the website. If management sees this, please contact me. I would prefer to try to address the issue, rather than just providing a negative review.

  • 5/5 Aleksandra T. 2 years ago on Google
    Excellent service, spotless clinic, very well run, you can even book your appointment online on their website, very nice technologists performing ultrasound and X-ray examinations. But most importantly the radiologist reading these images was the one who diagnosed me with uterine fibroids 2 years ago! Even though I've had previous ultrasounds at different clinics no radiologist mentioned anything before even though I had clear symptoms! Needless to say, I won't go anywhere else from now on but to TCMI! This clinic is not near me at all but I gladly make the trip each time. I wholeheartedly recommend them!

  • 5/5 Ana Beatriz Caldas M. 2 years ago on Google
    I had a great experience at the clinic. Diane was amazing, very professional and kind. I would love to see more professionals like her in Toronto. I definitively recommend the clinic.

  • 5/5 Kirsten H. 2 years ago on Google
    Extremely professional and very caring staff. First time at their office with health concerns and was treated with the upmost of caring and respect by explaining the procedure and what to expect. Did not feel like a patient but part of a team to determine what’s going on and best way forward. Highly recommend them.

  • 5/5 Alexander S. 2 years ago on Google
    This was my first time at Toronto Centre for medical imaging and I'm so glad to have gone here! I highly recommend them everything about it was professional clean beautiful interior design efficient workflow and every type of imaging was available. Diane and Mira particularly were wonderful and made everything efficient and streamlined and all in all if I could give this 6 out of 5 stars or even 10 I would.

  • 5/5 Biyanka D. 2 years ago on Google
    I’ve been here multiple times, and after my visit today I would have to give them 5 stars. I had an ultrasound appointment today followed by xrays on another day. The manager proactively offered to have them all done on friday, despite it being near closing right before the weekend. Really appreciate the staff putting me first and ensuring I do not have to make the trek another day!

  • 5/5 Tiffany G. 2 years ago on Google
    I can't say enough about how I was treated at this facility in particular by Diane. She made sure that I got the various images and services that I needed to obtain a clear diagnosis. She was super busy but I felt that my care really mattered here.

  • 1/5 Reem H. 2 years ago on Google
    Never have I ever had to wait in an imaging center, wearing a robe, in a waiting room with a bunch of people who were also in robes. It's a very uncomfortable and vulnerable position to be in. Patients who are asked to put on the robes deserve to have a private place to wait. I have good patience when it comes to healthcare centers, but this was absolutely absurd. Not to mention the robes felt filthy and unwashed. It all felt all too risky. I saw other women looking just as uncomfortable as I was, trying to cover up more. Please have better practices in place.

  • 3/5 Maryam 1 year ago on Google
    Just met with Margaret and she was professional and friendly. The interaction with the front desk went smoothly too. It’s a little too much to charge $25 for an ultrasound with 2 photos. Wish you could send it via email.

  • 5/5 Val H. 1 year ago on Google
    Took my mom to get a bone density test which is so hard to find in the city and the staff was accommodating and very efficient. We had the wonderful Sylvie attend to us and she was kind and informative during the process. The place is spotless. No wait time, appointments run like clockwork (arrive 15 minutes early!) and we only waited 3 days to get an appointment. Excellent experience all around

  • 5/5 Radhika P. 1 year ago on Google
    Excellent staff. It was my first time here for ultrasound and the process right from booking an appointment to check out was extremely seamless and straightforward, without any waste of time. Love how they send reminders for appointments too. Margaret was my sonographer and she was outstanding, patient and very kind. Explained the entire procedure and made sure I was comfortable.

  • 5/5 Grail N. 1 year ago on Google
    Sylvie my technician was awesome. She was friendly, professional, thorough and even made me laugh. She put me at ease and gave me helpful information. If I could come back to her for every annual mammogram, I would. Thank you Sylvie for making me comfortable in a usually stressful situation:) The front office staff were also great and got me scheduled quickly. Highly recommend this facility and the service they provide.

  • 5/5 Donna W. 1 year ago on Google
    Margaret the receptionist was exceptional and made my fears at ease as it was my first mammogram. She said I will be in good hands with Diana as she will make me feel comfortable and relaxed. It is so true. Diana made it fun and relaxing with all the moving, shifting and tugging. LOL. Great experience in this office. Keep up the great work ladies.

  • 5/5 Lee O. 1 year ago on Google
    Highly recommend this place! I called to make an appointment for xrays; they had almost immediate availability. I arrived on time, there were only 2 people in the waiting room, my name was called within a minute. The technician who took my x-rays named John, was excellent with good bedside manner. I was out within 20 minutes of arriving. The vibe in the waiting area is calm and relaxing; only a few people waiting, and the location is central and easy to find, right at Adelaide and York. I visited another clinic at Bay & College prior to this, and waited 2 hours without being seen and left, then found this place online. I highly recommend this clinic.

  • 5/5 Jill S. 1 year ago on Google
    I've been fortunate to be going to the Toronto Centre For Medical Imaging for many years with the exception of once and that turned out to be a big mistake. They are an incredibly well organized, professional and friendly team. Their office is spotless and it is well worth the drive as do live quite far. A special shoutout to Sylvie who I would highly recommend for mammograms. Thank you again for always ensuring a wonderful experience.

  • 5/5 Lasatha T. 1 year ago on Google
    I had a mammogram today. It was a very pleasant experience because of Sylvie who was very friendly and didn’t hurt me at all. I love her and we should have more people like her in this world. All the ladies who helped me today at the reception and in the changing areas were amazing too. I recommend this place to all.

  • 5/5 Daramfon E. 1 year ago on Google
    It’s very clean and nice. They were on time with my appointment. Margaret handled my testing, she was very lovely, let me know what she was doing at every point and made sure I was fine and comfortable throughout the process. The experience was amazing.

  • 5/5 sanchutha s. 11 months ago on Google
    Margaret was amazing! I was very nervous going in but she was able to calm me down with her kind words and her professional approach. She also helped my dad a few weeks ago and did such an amazing job which is why I came here today. Also love that the whole team is very friendly and always find a way to help you out and get things done very quickly. Best experience!

  • 5/5 Beadle S. 11 months ago on Google
    This place is VERY efficient, clean and organized! Every employee I interacted with was polite and friendly. This place is actually comfy and nicely decorated for a calming experience. I was in and out in less than half an hour. Sylvie was the nurse that did my mammogram. She was funny and understanding and very lovely in general. Even though this isn’t the closest imaging place for me I will be going here for all future needs.

  • 5/5 Tayleigh A. 8 months ago on Google
    I had a great experience here. I saw John, the X-Ray tech, who made a not so fun experience very pleasant due to his professionalism and friendly nature. I will definitely come here for future X-ray needs.

  • 5/5 Saniya M. 8 months ago on Google
    Efficient, clean and well-maintained. I visited the place today and was very happy with the service provided. Staff was friendly and courteous. Gracie took care of me really well. Highly recommend the place.

  • 5/5 Robyn R. 1 year ago on Google
    I was offered an appointment the same day I called. When I arrived early, they took me right away. The office is bright and modern and the staff friendly, professional and efficient. The reception is organized based on type of scan you are getting and this keeps things moving smoothly. Reception had a question for me and they were very discreet and took me to a private area to ask instead of asking in the main reception. The technician, Sylvie, was thoughtful and had good insight into screening requirements for women. My results were provided in less than 48 hours. Scans and screenings can be stressful and the team at the Centre made the whole experience so easy. Thank You!

  • 5/5 Diane D. 4 months ago on Google • 1 review
    Sylvie is amazing! She is friendly, warm and most of all knowledgeable. I am especially grateful as Sylvie emphasized when I had my mammogram that I had the densest breast tissue type which prompted me to try the ABUS procedure. Thank you, Sylvie as this procedure is essential for my health.


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