Progress Centre Medical image

Progress Centre Medical

Doctor Medical center General practitioner Walk in clinic Pharmacy Addiction treatment center

One of the Most Reviewed Doctors in Toronto


Address

9 Progress Ave, Scarborough, ON M1P 5A4, Canada

Website

www.progresscentremedical.com

Contact

+1 647-350-6662

Rating on Google Maps

4.00 (545 reviews)

Open on Google Maps

Working Hours

  • Monday: (Christmas Day), Closed, Holiday hours
  • Tuesday: (Boxing Day), Closed, Holiday hours
  • Wednesday: 9 am to 7 pm
  • Thursday: 9 am to 7 pm
  • Friday: 9 am to 7 pm
  • Saturday: 9 am to 5 pm
  • Sunday: (New Year's Eve), 9 am to 5 pm, Holiday hours

Featured Reviews


Frequently mentioned in reviews: clinic (63) doctor (49) staff (40) time (38) doctors (29) experience (24) family (24) wait (24) great (24) helpful (23)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Quinton M. 2 years ago on Google
    I am very disappointed with my experience with Dr. Jeremy today. I have been going to this medical clinic for over two years with my wife and son. My experience prior to today has been pleasant especially with one of the male nurses or assistance at the front who would usually do my consult when I first arrive to the clinic. I been seen by Jeremy and a few other doctor. My family doctor is currently on vacation which I was not aware of when I initially booked an appointment for my son. My son was sick and as a concerned parent I wanted him to be examined. Jeremy entered the office and I greeted him as I normally would “hi Jeremy” and he responded by saying you don’t call doctors by their first name. I was confused because he introduced himself to me as Jeremy when we first met. For the remainder of the appointment he had this arrogant attitude and proceeded to inform me that he doesn’t see other doctors patients (I was not told this when I booked the appointment) rather than focusing on the health concerns I had with my son. I then asked him what am I suppose to do when I have a concern and my doctor is away. Instead of answering my question he corrected me on how I pronounced my doctors name which is very long and had to pronounce and just repeated that he doesn’t see other doctors patients. This obviously upset me because my son is sitting on my lap sick, this arrogant doctor is more doctor focused being called doctor instead of the name he introduced me as and getting me out of the room by saying he doesn’t see other doctors clients which should have been told me he when I called to book an appointment.
    19 people found this review helpful 👍

  • 1/5 Michelle N. 1 year ago on Google
    The service here is rushed and health concerns are rarely addressed with care. The doctors have very little time to listen to patients and I have on several occasions felt judged for bringing up my concerns. After a long wait today, I saw Dr. Leung and I was pretty much told I need to go to a family doctor because there isn't anything they can do. The only reason I come here is it has been so difficult to find a family doctor! He even seemed annoyed as he rushed out to see other patients. This isn't the first time I have experienced this at Progress Centre Medical. The doctors here have such bad bedside manners. Please don't come here unless you absolutely need to.
    6 people found this review helpful 👍

  • 5/5 Monica M. 1 year ago on Google
    Dr. Jerry is one of the best doctors I’ve met! He makes everything so easy, provides the best solutions and is so easy to work with! He’s been AMAZING to my mom and I! All the staff within the clinic and the pharmacy are super friendly and informative and it shows that they all want to help! Would recommend this clinic to anyone and everyone!!
    4 people found this review helpful 👍

  • 2/5 Adam A. 1 year ago on Google
    TL:DR : My loved one in pain was turned away for an arbitrary and silly reason of arriving 2 mins late. They didn't care. The owner called me, I explained what happened, then he lied in his response to my review saying he didn't know what occurred. I suspect he did this because it implies my review is unfounded. --------------------------------------------------------------------------------------- The owner found my file and called my cell phone. We had a chat over how we arrived 2 minutes passed the "deadline" for a walk-in. It seemed very arbitrary and given the fact that the issue was urgent though had a simple fix I think the 5 minute addition in time wouldn't have hurt anyone. They simply didn't care. Nowhere else was open because it was a holiday. As a result, my loved one had to wait one more day in pain because the clinic couldn't be bothered. What is concerning is that the owner called me BEFORE posting his reply. He knew full well the reason for the review though simply lied stating "we don't have any details of this interaction". I understand wanting to maintain an image though lying isn't the way to do it.
    4 people found this review helpful 👍

  • 5/5 Pat L. 1 year ago on Google
    I have no family Dr. at the moment and it has been a pain trying to find one. This clinic has been my go to for my medical needs in the meantime and I always get fast and reliable service. Front desk staff is great and organized. Wait time is not super long. Never had a bad experience with any of their doctors. Pharmacists are really great as well. I highly recommend this place.
    4 people found this review helpful 👍

  • 1/5 stuff g. 4 years ago on Google
    Doctors are excellent. Front staff horrible
    3 people found this review helpful 👍

  • 5/5 Arianne B. 2 years ago on Google
    I was on the hunt for a new walk in clinic near our home and Progress Centre Medical came on the first list so I decided to go here. My experience with them is beyond exceptional. I wish I knew about them before. The staff, doctors, and pharmacist are all amazing! The wait time is not that long, the doctor addressed all the concerns I had. It’s amazing too that they have a pharmacy already inside so you wont have to go out and find one anymore. Brent, the pharmacist was very helpful! They already have the medication that I need in stock wc surprised me because from the previous pharmacy that I was getting it, I always have to wait one day because they have to order it. I also asked for Acetaminophen and they gave it to me for free, plus they gave a free rapid antigen test kit! How cool is that? I also love how clean and spacious the place was. The previous clinic that I was going to was so small and crowded. Overall, I’m glad I found this hidden gem. I will definitely be going here from now on for all our medical needs.
    3 people found this review helpful 👍

  • 4/5 norbert m. 4 years ago on Google
    I have been a patient of Dr. Jerry since 2018 He seems to remain very busy but he has very professional approach. I find it my duty to share my experience.He is bit fresh but very knowledgeable. .It pains me to read some reviews and feel duty bound to share my experience. Dr. Jerry is a competent doctor, that's all. Thank you Dr. Jerry Lung.. All the best and God bless.
    2 people found this review helpful 👍

  • 5/5 吴千红 1 year ago on Google
    Unable to get an appointment with my family doctor, I went to the Well-reviewed Walk in clinic near my home. Soon I saw Dr. Leung without waiting. He was very kind and understood my condition like a friend and made the initial judgment and what examinations I needed to do. I waited two minutes and got my blood drawn in the clinic. The nurse was very skilled. I am very grateful to them for dealing with my illness in a timely manner. Thank you also to everyone who recommended this clinic.
    2 people found this review helpful 👍

  • 5/5 Jyn C. 1 year ago on Google
    Dr. Jerry is very nice and he answers all my concern especially when I brought my newborn and school aged daughter for an assessment. The nurse is also kind and very helpful, he is gentle especially with babies and kids. Overall, We are happy that we have a great family doctor and a helpful nurse in this clinic.
    2 people found this review helpful 👍

  • 5/5 Robert F. 10 months ago on Google
    This operation is run by an extremely knowledgeable and customer oriented owner....Brent. He ONLY hires like team members. I never second guess any of his teams suggestions. I am disabled using a scooter and this location has it all !!! Top cleanliness consistently!! Finally, I pass 7 clinic to get here. Do yourself a favor and visit!! Robert Fox.
    1 person found this review helpful 👍

  • 5/5 Saahir M. 8 months ago on Google
    An incredibly friendly, attentive, and supportive team of professionals who go above and beyond the expected due diligence to ensure their patients are taken care of. Both Dr. Chan and Dr. Patrick have been such a pleasure to deal with and genuinely care for the patients at this establishment, and it shows. Highly recommend!
    1 person found this review helpful 👍

  • 3/5 Sandiiee 5 months ago on Google
    The front desk staff is very polite/professional and the doc was fantastic-listened about all symptoms and did a thorough checkup before prescribing. The only reason I have given 3 stars is because we were told wait time is 1hr but we were seen after almost 3.5hrs. I don’t mind waiting at a walk-in clinic but if you tell me 1hr them that’s how I time it. If they had said 3hrs, I would have figured out what to do with that wait time. I’ll certainly go back, if I have to. Will just plan about 4hrs for the experience
    1 person found this review helpful 👍

  • 3/5 Emma R. 8 months ago on Google
    The doctor was really nice and somewhat helped with my issue. However, waiting for 2,5 hours wasn’t my favorite time to spend. It’s just an alright walk-in clinic, nothing more- nothing less.
    1 person found this review helpful 👍

  • 5/5 kelsie v. 5 months ago on Google
    It was my first time going to this clinic and I went in last minute during thanksgiving and sadly, there were no appointments available for walk in but the medical office assistant (Sarah) went above and beyond to help me out during my visit; although the clinic was so busy at the time, she made sure that I got the help that I needed at the time and was able to squeeze me in for walk ins. Wonderful staff! Clean place, wonderful staff and Doctor… would recommend this clinic for future references.
    1 person found this review helpful 👍

  • 5/5 Runeni Mangwiza Z. 5 months ago on Google
    Amazing staff at this clinic. Doctor Hashini is so patient and puts the needs of the patient first. I also appreciate Nurse Gina who gives me my B12 injections every time! Keep up the great work progress medical team!!
    1 person found this review helpful 👍

  • 3/5 Caroline 4 years ago on Google
    Dr. Leung is a great physician. He's knowledgeable, compassionate, and takes the time to address patients concerns. Unfortunately the reception staff are incompetent. I work in healthcare so I have realistic expectations. They try to hurry through phone calls stating "I'm busy". This is disrespectful and unprofessional. I moved and since changed family physicians. When my new doctor's office called to obtain my records they were told by Dr. Leung's reception that they have no record of my being a patient (untrue - when I called they admitted this error). I hope Dr. Leung reads this review and can provide some guidance to the reception staff.
    1 person found this review helpful 👍

  • 5/5 cindy z. 4 years ago on Google
    Dr. Hong is nice and professional. The receptionist answer calls and reply emails quick. Been to this clinic 4 times, wait time usually isn't long.
    1 person found this review helpful 👍

  • 5/5 Joanna A. 9 months ago on Google
    Excellent service! ALL the staff from front desk, to nurses, doctors and pharmacists truly amazing. I had an accidental mix up and showed up to their clinic thinking I had an appointment. They saw my struggles and did they very best to help me out and made me feel so welcomed. I was there at 630 when they were about to close at 7 and they still went up and beyond all my expectations to provide me with the best care and service. I would highly recommend going back and would for certainly do so myself. Thank you everyone at Progress Centre Medical! Without you guys I would not have been able to return to my work today and be back to a functioning person!
    1 person found this review helpful 👍

  • 2/5 Queen J. 3 years ago on Google
    This visit was literally a 5 second conversation as the doctor hardly even check out the patient and just prescribed some balm for a so called "allergic reaction". I understand the severeness of the pandemic but this is still unacceptable for a visit that only last 30 seconds. Overall the place itself is very clean and new, and has a in house pharmacy.
    1 person found this review helpful 👍

  • 1/5 Baerak H. 3 years ago on Google
    Worst experience ever. The medical results were in but they didn’t tell us until I called. After that they scheduled me with a doctor for the morning and when I called them they said doctor is not here so call in tomorrow. After talking to the doctor, she asked to re run the test. Avoid if you can.
    1 person found this review helpful 👍

  • 5/5 Jess U. 3 years ago on Google
    Dr. Hong and staff are amazing. They have really gone out of their way to keep checking in on me during covid; it was completely unexpected, and a testament to the care they provide.
    1 person found this review helpful 👍

  • 5/5 Aiza I. 1 year ago on Google
    Me and my husband came here as a walk-in patient. Had a great experience of service. The clinic is clean and the staff are accommodating with very systematic approach. Thankful also to Nurse Gina who assisted us regarding our concern. Nurse Gina guide us well since we are new in the clinic and she’s very efficient with her job. Overall, our experience in Progress Medical Centre has been pleasant.

  • 5/5 Elsie K. 2 years ago on Google
    I've been visiting the clinic over years. All the staff here, my family doctor, pharmacists, receptionists and lab. technician are very friendly, helpful and professionalism. Whenever I face difficulties, they all do their best to relief my worry. Also it is very convenient because the lab. the pharmacy are in the same location. Thank you very much for their kindness. I am very appreciated.

  • 5/5 Angela L. 2 years ago on Google
    Recently visited this pharmacy for the first time based on a friend's recommendation. Everything was excellent: service, professionalism, cleanliness and even parking. Covid protocols are also strictly enforced. The pharmacist was very knowledgeable, patiently answered all of my questions and very kind. Will be coming back!

  • 5/5 WalkingZoomies 2 years ago on Google
    This clinic is very reliable and convenient! I never had to wait for a long time. There are multiple doctors available so the clients can be seen in a timely manner. The pharmacy is located five steps away from the clinic too, so very convenient to pickup prescription meds! Ive been coming here for 3 years now and I would recommend this to anyone seeking medical advise.

  • 5/5 Eshe F. 3 years ago on Google
    Great experience as always! Staff are efficient and friendly, especially Vivienne. Would definitely recommend this doctor's office.

  • 5/5 James A. 3 years ago on Google
    My wife is a patient of Dr. Melina Hong. She had to get a blood test as well as other services today. Everything about this clinic is awesome. Today she want to single out Vivian Leung who drew blood from her. It was painless and quick. Highly recommend this clinic.

  • 1/5 Jai R. 3 years ago on Google
    This rating is for the establishment but for one doctor, hashini bandaranayake. Man she is bad for business. I was literally kicked out of her office

  • 5/5 Amita R. 3 years ago on Google
    My family and I got into touch with progress medical clinic to get support and gynac's referral for my pregnancy. Dr. Melina Hong was very friendly and supportive during those few visits. Later during another emergency, we came back to the clinic and were treated by Dr. Jerry as Dr. Hong was away. We really liked him as well and finally were able to find a good, competent family doctor for our newly expanded family. He is very knowledgable and competent. The medical staff (nurses, lab assistants, receptionists) at the clinic is also friendly and strive to provide timely and prompt services.

  • 5/5 Tessy A. 1 year ago on Google
    Took my family member here to the walk-in clinic, smooth service, we only waited around 15 minutes. Staff were friendly, the nurse and doctor (Dr. Bandaranyake) were knowledgeable, considerate and answered all our questions. Great experience overall, thank you to the staff at this clinic for your timely service!

  • 4/5 Sharinoah M. 3 years ago on Google
    Doctor is pleasant service is fast. Front desk staff not so much

  • 5/5 Bhanupriya P. 3 years ago on Google
    Iam the patient of Dr. Jerry . He is very professional and very good listener. Really great Doctor 👍

  • 5/5 S. N. 3 years ago on Google
    Really like this place! All the doctors are attentive and acknowledgeable. Their hours are also amazing. It's so convenient to have an in-house pharmacy. A one stop shop for all my medical needs! Highly recommended!

  • 4/5 Angie Y. 1 year ago on Google
    The staff was very helpful and quick to respond. The receptionists had a little bit of an attitude but I could overlook that for the amazing service that Brent provided over the text function on google. Brent sent me links on how to book an appointment and answered all my questions quickly. This employee must be recognized for his kind and professional behavior. He made me feel very comfortable talking to him and it literally made my day. Thank you so much Brent!.

  • 5/5 august 79 t. 1 year ago on Google
    The front desk staff, Dr.Jerry and the pharmacy staff are very nice and helpful. We didn't have to wait long when I brought my daughter due to a wheezing cough. We had a great experience at this clinic. Thank you so much!

  • 5/5 Kristine Tiara S. 1 year ago on Google
    I have been to this clinic a number of times and I'd say this is by far the best walk-in clinic. Always an amazing experience with the team. Well-organized, friendly, understanding and warm professional attention from receptionists, doctors and pharmacists. Thank you for your great service! ❤️

  • 5/5 T J. 2 years ago on Google
    I really like this clinic. I went in for a walk in appointment a couple years ago and got such great service that I asked to be registered as a patient there. Luckily, I was able to get a family doctor here. The staff is super nice at all levels, from the front desk to the doctors and nurses, pharmacists. The doctors care and take their time to see what your issue is and genuinely try to get you back to health, you're not just another number and I appreciate that!

  • 1/5 Heaven's “Yannick Team-Paramore” K. 1 year ago on Google
    They offer walk-in, however appointments are given to only patients with an existing family doctor at this clinic. It makes absolutely no sense to have walk-in folks sitting for hours when appointments take priority. What's the point of the walk-in service? The lady at the front desk advised that only if an appointment is delayed or canceled, then a walk-in patient can see the doctor? How is this even possible??

  • 5/5 Kristin B. 3 years ago on Google
    I love this place! The staff are always so friendly & the pharmacy is always so quick to get what you need and head home. They also have an option to deliver your medication right to you if you are in the area.

  • 5/5 Bradley A. O. 10 months ago on Google
    Truly a great experience. Most notably, the exceptional follow-up after my appointment was impressive. And extremely rare in todays world. Highly recommend this clinic and pharmacy.

  • 5/5 Deepa S. 10 months ago on Google
    If you are stressed about your health and didn't get the help you want, here is the place. You can see many compassionate, humble and friendly people with integrity. I am a mother and also a health care worker. I have visited many GPs with my clients and saw some good and rude GPs who lack empathy. I came to this clinic after a traumatic 7 hours wait at Scarborough General Hospital with my 11-year-old daughter with excruciating ear pain. Her pain started in Nov 2022, and her pediatrician referred her to an ENT in Scarborough without giving her any medication or ear drops. The first meeting was in April, and then the second in June 1st week. Both times he did an audiology test, he said slight variations in hearing and ear drops for dry ears without doing an endoscopy. My daughter couldn't manage the pain, so I took her to the ER on June 12, and the nursing assistant did an endoscopy and then called a female doctor who said she forgot her glasses and asked the nursing assistant to explain what she saw. They asked me to contact the ENT or give Tylenol (I waited 7 hours to get reminded of Tylenol for pain). On June 13, with no hope, I came to this clinic and met Dr. Leung Jerry. In less than a minute, he figured out that it was a fungal infection and explained it clearly. He was compassionate and understood a child's pain and the parent's stress. He calmed me down by telling me it was a minor infection and could be treated easily with ear drops. I didn't want to leave this review without commenting on the friendly and proactive receptionists and a couple of pharmacists there. My new insurance card had trouble, and the pharmacist sorted it without stressing us. It was not only for me, but I also watched them while waiting, and they were very polite and humble with everyone. Thank you to the Progress Centre Medical team for making this place very accommodating. Thank you from the bottom of my heart.

  • 2/5 A 1 year ago on Google
    I have had good experience in this clinic. Staff is fine too. Very long wait sometimes. My experience with dr. Hashini was not good. She told me to call back in 2 days to check if my results were ready and when I called the front desk told me that the results were not in and they will let the doctor know that I called to check. Doctor Hashini called me back after an hour and started shouting over the phone that why did I call the office and it is not my home to call just anytime. She called me from her personal phone. It was very weird for me. I have been there many times but never had this experience. They have always been good on reporting on phone if the results are in. Doctors should not take out their personal frustration on their patient. Hope it helps someone.

  • 5/5 Nikitha A. 3 years ago on Google
    Very quick response. I got a call back after three days of my test and updated about my health. My in person visit was also smooth and comfortable with less wait times. Thank you all.

  • 5/5 Margo R. 1 year ago on Google
    Both clinic and pharmacy staff were incredibly kind and helpful. Pharmacy staff were quick to accommodate me when I needed my medication last minute and my regular pharmacy was giving me trouble. I’ll be coming back here since they clearly care about their patients:)

  • 5/5 Meigh N. 6 months ago on Google
    This clinic has been great an even The Best! The members of staff are quite efficient and professional.I have met couple of doctors and been attended to really well. Recommend it if you don’t have a family doctor. They do the follow ups or provide appointments without having to wait too long. Or even if you call and follow up its pretty quick. The place is so clean and the built in pharmacy is a bonus. Highly recommended this place.

  • 5/5 Esso 4 months ago on Google
    Been visiting this walk-in for nearly 3 years now. It’s closer than my family doctor and doesn’t require an appointment, the wait can be long sometimes if you don’t have a appointment as there are many people who come to this location but they are open weekends which is very convenient. I have never had a negative experience here. I have a regular injection every 2 weeks that I have to have done and they haven’t ever given me a hard time about it. I think I’ve interacted with every doctor/receptionist/staff in the building and they are all great. Also have the option to pay $ if you don’t have an Ontario health card to see a doctor. I’ve since moved away and I travel 30 minutes to come to this location because I’m confident in their practice and know I am always in good hands. Oddly enough after 3 years I haven’t become familiar with any of their names, but the Filipino lady that works the front desk and the lab is the best! 😂🙏

  • 5/5 Vanessa A. 3 years ago on Google
    I really like this doctors office and pharmacy. The pharmacist is so nice and they offer delivery for your medication which is convenient. I never waited that long when I used to come as a walk in patient. I have seen all of the doctors here, they are all great. I decided to start seeing one of them as my family doctor.

  • 5/5 Jonathan T. 3 years ago on Google
    Brent, Jerry, and the staff are super friendly and the lobby area is really clean even in the Canadian winter. No complaints!

  • 5/5 Samin C. 3 years ago on Google
    very friendly environment, Dr Jerry Leung is so knowledgeable and professional. I would highly recommend him and the staff are warm, caring and helpful. I also recommend the chat supports which has been so helpful for me. they respond immediately. so happy with my experiences

  • 1/5 M W. 3 years ago on Google
    This one start is related specifically to getting a doctor's note. I went to this clinic for a doctor's note and it cost $25 - surprisingly high. Days later, I needed to get it extended/renewed and asked if the $25 fee could be waived or reduced. Neither the doctor nor the clinic manager, on separate phone calls, budged on reducing this higher-than-average fee at all. I called 4-5 other clinics in the same area and all of them charge $20 for a doctor's note. So, if you need a doctor's note, don't go to this clinic.

  • 5/5 shruti b. 3 years ago on Google
    What a great service ! Thank you to doctor Melina Hong and her team. The service was so quick and efficient. Doctor also reached out to me after 5 days and updated about my results and medication. Wonderful ! 🙏🙏 I wonder if I can register her as my family doctor I would surely do that ! On the contrast , I still haven’t received any call from my registered family physician who I tried to reach before a week !

  • 5/5 Andrea M. 3 years ago on Google
    This is easily the best walk in clinic I have visited. The receptionist is very warm and welcoming and goes out of her way to talk care of the patients. All of the doctors I have seen are personable and I have never had a long wait.

  • 5/5 Cindy Y. 3 years ago on Google
    Very nice and professional Doctor. Friendly staff. Dr Hong can speak Mandarin and Cantonese, it’s helpful for the patient who can’t speak English well.

  • 5/5 Tiffany W. 3 years ago on Google
    Highly recommend this clinic! Amazing, caring and patient staff, pharmacists and doctors who take the time to listen. I definitely give this place 5 stars!

  • 5/5 j f. 3 years ago on Google
    My family and I have been going to the clinic for a long time and our family physician, Dr. Melina Hong, is an excellent doctor, always with a smile and ready to listen no matter how busy she gets. All the staff are so accommodating, from Gina, Ake & Vivian and the rest. Special thanks to Gina would always go the extra mile to make you feel better on a sick day. Thank you everyone!

  • 5/5 Samantha C. 3 years ago on Google
    Very nice clinic, clean and modern. The staff were friendly, quick, and good with our kids. Overall a good experience.

  • 5/5 Yaser C. 3 years ago on Google
    Thanks to all doctors for their good help Thanks to Gina for her help as wel

  • 5/5 Timothy Y. 3 years ago on Google
    This was my first time at Progress Centre medical and it was a very good experience. The front desk staff were friendly, the wait time was minimal compared to other doctor appointments in the past and Dr. Hong was helpful and knowledgeable during the appointment and in our follow-up call. I would recommend this place.

  • 5/5 Melody L. 3 years ago on Google
    I had to go get some bloodwork done and found out that Progress Medical can do it (and my dr's office didn't mind). It was no wait (compared to 50 mins wait at my closest Lifelabs), saving me at least an hour of my time. Thanks!

  • 5/5 Maryam M. 3 years ago on Google
    Friendly staff thank you for your hard work👍

  • 5/5 Rachel R. 3 years ago on Google
    Answered my questions very soon. Take seriously of my problem. Replied my online message even after closed time!

  • 5/5 yue y. 3 years ago on Google
    Dr Hong is a great doctor. She is attentive and patience. I feel much better now. Thank you so much. Also, I will ask for Vivian to draw my blood if I need blood work again. She is awesome.

  • 5/5 Chester D. 3 years ago on Google
    I salute Dr. Jerry Leung and all the staff at the Progress Centre Medical. I called them great frontliners, the unsung heroes in the midst of pandemic. My heart goes for you all! God bless you! 💜

  • 4/5 Damodar B. 3 years ago on Google
    I have visited the clinic a few times now and they are all very helpful. Dr Jerry is very kind and knowleageable. Thank you very much for Great the service

  • 5/5 Fuaad F. 3 years ago on Google
    Dr. Band is super kind and helpful, especially to my child. I got a flu shot administered by Nurse Gina and I didn't feel a thing! They are also very efficient.

  • 5/5 abul b. 4 years ago on Google
    They respect people time. Wonderful and quick service. Even without appointment I never wait more then 30 mins. All the doctors are so cordial, quick and helpful. And seven days a week doctors are available which is really appreciated. They do have blood pathology services which is another advantage, so we don’t have to go other place and wait for appointment for blood test and pharmacy start doing delivery which is wonderful. This is like all in one place. I recommend.

  • 5/5 Fiona M. 4 years ago on Google
    Took my son here after going to many other doctors. They took the time to listen and we were referred to a specialist and we finally got an answer. This location is amazing great staff. Thank u and keep up the good work 👍

  • 5/5 Marko L. 3 years ago on Google
    team of caring professionals

  • 5/5 Rudolph M. 4 years ago on Google
    I started going to the clinic 3 years ago as a walk in patient, after a few visits I decided that I would want Dr. Melina Hong to be my family .physician. There were several reasons why I came up with this decision. I was very impressed with how Dr. Hong treated her patients, her bedside manners are incomparable with any doctor I have ever encountered. She is very knowledgeable and she listens to what the patient is saying. The staff, Gina, and Ake are very professional . I have never waited more than 20 minutes to be seen by the doctor whenever I go there without an appointment. The pharmcist is very knowledgeabe and helpful. I have recommended this clinic to my sister a few months ago and she was impressed, now it is her go to walk in clinic. Keep up the good work!! Rudolph

  • 1/5 barathi b. 4 years ago on Google
    Unprofessional staff. The male nurse who gave a injection didn't even tell me that he is going to give injection. After finishing he didn't tell me that , vaccination is done you can go now. I need to ask him is it done ?? He walked out. I have to ask him what should I do now ?? When I went next time female nurse called me to go to see doctor but it was not my name . She just called out the name and pointed me to go inside, she assumed that it was me based on the name and nationality. After o asked her what is the name you called out?? Then I told her it's not me. She didn't even say sorry. She carried out to call for the name again. Third time -- I went for vaccination for my daughter. This is the first time she is getting vaccination in Canada. When the Chinese nurse gave me a yellow vaccination card after giving injection there is no name written. I asked her this card belongs to whom?? There is no name. She told me to write it on my own. Is she not legally responsible for her action?? Staffs are very unprofessional. But still I go there because of the convenient time the clinic is opened.

  • 5/5 Yasmin K. 4 years ago on Google
    Dr. Jerry, the staff and the pharmacist at Progress Centre Medical are so friendly and helpful. To be honest, it’s the most quick doctor visits I have every time I go. Long exhausting wait times don’t exist here! It’s always so easy to get an appointment and they are quick to deal with walk-ins. Dr. Jerry is Very informative and makes an effort to be as helpful as he possibly can be towards his patients. The pharmacist is also extremely nice, helpful and prompt to answer emails, should you have any questions about prescriptions! Definitely recommend both the doctor and pharmacist!

  • 5/5 sherina c. 2 years ago on Google
    Best walk in clinic to go to, they are very welcoming and care about their patients. During the few times they were busy, they still took the time to ask how I was doing and if I needed anything urgently. They are well organized and very efficient. Their messaging service makes it so easy to book appointments

  • 5/5 Hollie E. 2 years ago on Google
    Brent is always so pleasant to deal with! He always goes above and beyond to make sure you're taken care of and that you understand the medication you are being prescribed. He even got in touch in my doctor about a medication I have and that made my life a whole lot easier! Thank you Brent and team at progress medical! I highly recommend this pharmacy and doctors office for anyone out there!

  • 5/5 Yanan L. 2 years ago on Google
    Best pharmacy ever! Every visit is a great experience at the pharmacy there! The pharmacist Brent is really professional and warm hearted! One time, when I really need help, he helped me booked a doctor’s appointment through the phone and got my medication delivered at the same day! I appreciated it! The doctors there are great as well!

  • 5/5 Jessica F. 2 years ago on Google
    I came in just now, on a busy Sunday afternoon, 1.5 hrs before close. Dr. Jerry and his team are so professional, efficient and compassionate. Im a new walk-in patient and it only took a minute to fill in their new patient form. The two women at the front desk are professional and communicative. I was seen in 45 mins which is incredibly quick for any walk-in. Dr. Jerry is extremely efficient, understanding and friendly. It was easy to talk to him, he understood all of my symptoms, and was quick to give me a prescription. To make this even better, their pharmacy is in the same unit, so I didn't have to drive to the nearest shoppers drug mart. I might have to switch my family doctor to this clinic, as they have an outstanding team, they follow COVID restriction rules, and they are so efficient. Would give 10 stars if I could! Thank you Dr. Jerry and team!

  • 5/5 June 2 years ago on Google
    This is a great community clinic that is very clean and friendly, helpful staff. It can be busy sometimes and the doctors can be quick, but it makes sense to allow wait times to be reasonable for all patients. Dr. Lui and Dr. Band were very helpful. The pharmacist, Brent, was also very patient and informative upon prescribing medication! The doctor and pharmacist also kindly followed up with me by text on my condition which is above and beyond, and much appreciated!

  • 5/5 Raveena R. 2 years ago on Google
    A welcoming clinic with a chat feature that is incredibly helpful. I got quick, helpful replies from Brent, and my overall experience with the clinic was great - fast and efficient service.

  • 5/5 Maya K. 2 years ago on Google
    I am always scared of needles and having blood test is a nightmare for me. With Vivian for the first time in my life I experienced a painless blood test. Vivian is super professional and I 100% recommend her if you are always nervous before blood test as much as I am.

  • 1/5 Jawed A. 2 years ago on Google
    The receptionist kept putting my call on hold and hung up in the end. Very unprofessional and rude. Zero customer care especially front disk

  • 5/5 Ting L (. 2 years ago on Google
    I’m truly grateful to have this walk-in clinic so close to me!! I bring my whole family here when needed, the wait times have been the best so far and also the doctors are very kind and knowledgeable!! The front desk people are also welcoming, the pharmacy is right there also :) Thank-you everyone for doing a great job!! The only walk in clinic I go to now for the least wait time and one that I trust. They also have a female doctor on certain days when you need to see one, that is the best!

  • 5/5 Eva 2 years ago on Google
    Progress centre medical is a hidden gem! It’s conveniently located in a plaza with tonnes of parking. There’s doctor office in the same location which makes it super convenient. Decor is modern and the place feels really bright and clean. Staffs are super knowledgeable and professional. I noticed that they even have free medicine delivery service for the same night, when they drop off your prescription by a certain time. That’s a very nice touch especially for those whose not feeling well and just want to head home after doctor’s visit instead of waiting for prescription to be filled. I would have given Progress centre medical 6 stars if possible!

  • 5/5 B C. 2 years ago on Google
    came for a walk-in! i messaged in chat first and they were so responsive and helpful. they answered my questions so quickly and i was able to go in a little bit later to have someone take a look at an infection on my finger! overall it was a great experience. most of the time i feel pretty stressed going to walk-in clinics so this was nice.


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