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North York Jewellery

Jewelry store Watch store Jewelry buyer Gold dealer Diamond dealer Diamond buyer

😠 Horrible experience dealing with Arash after purchasing a Rolex watch. Unfortunately the watch was sold with fraudulent information and paper description along with verbal guarantee in person at the time of purchase. This seemed like a great deal and I was initially very pleased until it came to lig... People often mention service, store, watch, ring, recommend, Arash, great, jewellery, customer, price,


Address

4750 Yonge St Unit 150, Toronto, ON M2N 0J6, Canada

Contact

+1 647-533-0150

Rating on Google Maps

4.30 (28 reviews)

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Working Hours

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Featured Reviews


Frequently mentioned in reviews: service (26) store (15) watch (14) ring (14) recommend (13) Arash (11) great (11) jewellery (10) customer (10) price (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Phil C. 3 years ago on Google • 12 reviews
    This is my second time dealing with Arash purchased a Jean Richard watch last year everything went smoothly. This time I thought it had until we had made a trade for his Breitling Bentley for my Omega Museum and Breitling Colt. I also traded a Jean Richard for his Tag Heuer. It was not until later when I tried negotiating a trade for a Rolex for my multiple watches that he became offensive. He said I had not been truthful to him in the trade, when in fact he inspected all the paperwork and could have backed out of the deal. He made a mistake and I got the better of the deal there is no doubt but that is on him not me. Arash forgot to mention 4 Oris and an Omega was offered and his price on watch was nowhere near what he quoted me in store. Have attached photo that i gave him prior to trade showing documentation.
    4 people found this review helpful 👍

  • 1/5 Rima G. 3 years ago on Google • 9 reviews
    i asked about selling some of my family's gold and watches they made me feel like a nobody very arrogant.No one is ever in the store I know why I never brought you any marked watches they were cufflinks and pocket watch again you are lying to me
    3 people found this review helpful 👍

  • 2/5 Tamara B. 4 years ago on Google
    I have mixed reviews on Azadi Jewelley. My fiance purchased my engagement ring here in June 2019. He said he really like his experience there, however I feel like they didn't fully educate him on his purchase. The ring is beautiful but the band was hollow. I noticed right away and took it to two reputable jewelers in Toronto to confirm what I already knew. Both had never seen such an odd band (one that was not solid, considering the size of the diamond and being 18 karat white gold). My fiance not knowing that much about rings had not noticed that this was not the norm for an engagement ring. After I showed him what it should look like, he called and was told that he would have to purchase a second band and switch the main diamond to it (therefore having two bands, and needing to purchase a cubic zirconium to place in the hollow one). He was then told that they only had 14 karat white gold bands and could not get any 18 karat in as their supplier was unavailable. It was extremely frustrating and upsetting to my fiance who just wanted the perfect ring. After about a month of back and forth and not much support from the jeweler, I told my fiance that I was not interested in going back to fix the ring there. I feel like they took advantage of an excited and eager man looking for the perfect ring. I do not recommended this place as they are unwilling to work with their unsatisfied customers once the sale has been made.
    5 people found this review helpful 👍

  • 5/5 Severino M. 3 years ago on Google • 9 reviews
    Great Service!! Amazing selection of timepieces and jewellery!! Prices are reasonable and affordable for the quality you are purchasing. The owner, Arash, was very friendly, honest, and professional. I am absolutely happy with the His and Hers Tag Heuer Link watches, Bvlgari Chrono Diagono and blue sapphire ring I purchased from him throughout the multiple visits I did to his store.
    1 person found this review helpful 👍

  • 5/5 Kevin 4 years ago on Google • 11 reviews
    I had the pleasure dealing with Arash! He is a kind, respectful, and honest salesman who was super easy to deal with. I purchased a Rolex timepiece from North York Jewellery and could not be happier with the product and service I received. Fair pricing, and super convenient location at the centre of Yonge and Sheppard. Great store policy on authenticity and timekeeping. All of their watches are in fantastic condition, and 100% authentic. Would definitely recommend as they will have me as a longterm customer! Shoutout to Arash once again for the fantastic service. 10/10

  • 5/5 Brenda E. 6 years ago on Google
    i went to this store just to look around. They have very unique and beautiful jewellery. The price is very reasonable. Ended up buying jewellery for my wife and daughter. Staff are very friendly and helpful. The owners are very honest and gave me great advise. I already referred them to three close family members. They are all very happy with their purchases. If you're ever at shops at donmills check out the store.
    2 people found this review helpful 👍

  • 5/5 J M. 5 years ago on Google • 6 reviews
    I bought a watch from them recently for my dad and I have nothing but great things to say about the service I got from Arash. He was very helpful, easy to deal with and accommodating. I was amazed at how great their customer service is. One of the best service I have received from a service driven industry standpoint. Honest people that care for their customers. I strongly recommend this place for their amazing service, product quality and affordable price.

  • 5/5 mani b. 4 years ago on Google
    Arash is a lovely person to deal with He knows everything about all kind of watches and his family been in business for more than 35 years I had experience to talk to him and get to know him. He sold me an Omega Speed Master and i love the watch.
    1 person found this review helpful 👍

  • 5/5 MARK A. 5 years ago on Google
    Great service, very professional customer service, it was very obvious that they have great experience. love the shop, workers and most of all their men's jewelry
    1 person found this review helpful 👍

  • 5/5 Dmytro 5 years ago on Google
    My girlfriend was very picky, kept dragging me from one place to the other until we finally got to Azadi's. THANK GOD we found it, the workers there were very helpful and they actually cared enough to spend the time my girlfriend needed to find the necklace she was looking for. Thanks a lot to Elly the store manager for her help and great service. I recommend this place to everyone for sure
    1 person found this review helpful 👍

  • 5/5 Nikki K. 5 years ago on Google
    A wonderful store, very classy and very well designed. I came in asking for something small for my watch band to be resized. The owner and lady working with him were very professional and kind. Best place to go to!
    1 person found this review helpful 👍

  • 5/5 Drew R. 5 years ago on Google
    Great. Found exactly what I was looking for. I didn't quite get the name of the woman who helped me, but she was extremely helpful.
    1 person found this review helpful 👍

  • 5/5 MEM M. 3 years ago on Google
    This is a well-designed store with excellent customer service. As a black woman, I felt so appreciated and respected. This hasn’t been my usual experience in jewelry stores. I’ve often felt like people look at me like I’m going to steal something or can’t afford what I’m getting. I would recommend this store to people from diverse ethnic and socioeconomic backgrounds. It is conveniently located in the Don Mills Lawrence outdoor Plaza, just around the corner from metro. Azadi Jewellery is worth the drive.
    1 person found this review helpful 👍

  • 5/5 M 3 years ago on Google • 5 reviews
    Some of the best service in the entire city! If you ever need a watch or jewellery they will go above and beyond to help you. Great people, highly recommend.

  • 5/5 EILEEN A. 2 years ago on Google • 5 reviews
    Had the most wonderful experience here North York Jewelry . I buy 2 items the Rose gold necklace and love woman gold bracelet it was very stunning that was exactly how I wanted . Service was excellent and you must visit the place. Owner was amazing!!!!This is the place it's Authentic and priced so well. Their service is impeccable!! Keep up the great work and I can highly recommended to my friends.

  • 5/5 parmis m. 3 years ago on Google • 4 reviews
    Absolutely AMAZING service and such high quality products!! I always recommend North York Jewellery & Watches to all my friends and family who are looking to purchase beautiful and lasting pieces.

  • 5/5 Philip C. 2 years ago on Google
    Excellent service

  • 5/5 bahram eshghi m. 4 years ago on Google
    Perfect jewellery and very good and professional sells persons

  • 5/5 Dan M. 4 years ago on Google
    I just had a ring cut off before surgery and they didn’t even charge me. They were so nice and I said I’ll go back to get it fixed later and I definitely will. They were very trusting a rare thing today. Based on how I was treated I would highly recommend Azadi.

  • 1/5 Girish V. 3 years ago on Google
    Upon visiting the website using my cellphone it redirects to a different site.. I guess it is because of some malware.

  • 5/5 Ava 3 years ago on Google
    I was extremely satisfied with the service I received at North York Jewellery. Arash was an extremely nice and understanding sales associate who went out of his way to make sure that I was 100% satisfied with my purchase. Thank you for the amazing service

  • 5/5 Mylene C. 3 years ago on Google
    The best service you could ask for. Ask for Arash and you won’t regret it.

  • 5/5 S E. 4 years ago on Google
    I had a wonderful experience shopping here! The staff was friendly and knowledgeable and recommend just the right designs to me considering my taste. I cannot express how welcome I felt! I usually feel very uncomfortable going to jewelry stores because I feel like I'm being forced to buy something, but not here. The staff was more concerned about me and my needs than making the sale! Thank you!

  • 5/5 Asal K. 4 years ago on Google
    Both Ali and Elly are great with customer, polite and friendly. I have got my engagement ring, my band and my fiancé ring from them and all were customized and designed exactly based on what I asked for and they did such a great job. Who ever saw my ring asked where we got it. I compared their price with the top end brands and for same cut and quality they charge my fiancé less than other top brands. I highly recommend them.

  • 5/5 Julia A. 2 years ago on Google
    I like this place they have a reasonable prices and lovely stuff…

  • 5/5 nobel M. 2 years ago on Google
    i like dealing whit ARASH he is such a respectful and nice guy ...

  • 5/5 Amir P. 2 years ago on Google
    Really good prices . He suggested a watch and I love it

  • 5/5 Ashley E. 3 years ago on Google
    Absolutely amazing customer service!

  • 5/5 Carmen Marijan D. 3 years ago on Google
    I highly recommend Azadi Jewelry. Best quality and amazing customer service. Way beyond what you may get anywhere else. A very big selection of styles as well as you can design your own. It can’t be better !

  • 5/5 Dennis H. 3 years ago on Google
    Was good

  • 2/5 dilshan k. 4 years ago on Google
    They got no taste . I don’t know why they even exists.

  • 5/5 Erica L. 4 years ago on Google
    Nohting but positive things to say about this store. They were so nice and helpful in helping me choose the right necklace for my daughter's graduation.

  • 5/5 Vilson 4 years ago on Google
    Good quality

  • 5/5 Jenmy K. 5 years ago on Google
    Recently got my engagement ring resized by Zaidi. They were able to do it so efficiently and at such a reasonable price. They also did it at the spot for a piece of mind, rather than sending it out. Everyone there was also very professional and nice. Will refer friends there!

  • 1/5 Ash L. 4 years ago on Google
    Google is telling me their website has malware

  • 5/5 Dustin F. 5 years ago on Google
    Great selection!

  • 5/5 Jaskaran D. 5 years ago on Google
    Ali Azadi knows how to treat his customers! I am in the process of purchasing an engagement ring and Ali has been extremely responsive and helpful. Ali is honest and makes you feel comfortable when you work with him. I highly reccomend Azadi Jewelry - Ali’s earned a customer for life.

  • 2/5 Margaret K. 6 years ago on Google
    Went in to have my brand new watch sized which was done by the owner. It was given back to me with two scratches on it. Not impressed

  • 5/5 A L. 5 years ago on Google
    Love the jewellery, love the prices. I buy gifts for almost any occasion from them. They have something for everyone! Unique peices and amazing costumer service. The owner and manager are siblings and they have always been so accommodating. Thanks for making gift buying so easy and enjoyable guys!

  • 5/5 Carolyn B. 4 years ago on Google
    Took in a watch to get band lengthened. Was missing a pin. They did it in minutes while I waited and never charged me for it. Will highly recommend store for great customer service.

  • 5/5 Payam T. 5 years ago on Google
    I went there with my wife to get a birthday present, it was amazing how much I was able to get with the amount I paid, my wife was so happy with the set I got for her and compared to other shops I was so pleased with the price I got the present for, I recommend this shop to anyone who's in the market for Gold, Diamond or Accessories.

  • 5/5 Bilal B. 5 years ago on Google
    Amazing customer service and selection. They were able to make ruby earrings for my mother which matched her wedding ring. Turn-around time was spot-on and it was beautiful! In addition, we were able to clean her other rings which made them look brand new. Would definitely recommend to stop by.

  • 5/5 amir newsha s. 6 years ago on Google
    Beautiful designs and great service with affordable price range

  • 5/5 Erfan R. 6 years ago on Google
    Great service and jewellery!

  • 5/5 Safeer Q. 6 years ago on Google
    The diamond prices are IMPRESSIVE. I’ve bought multiple watches and jewellery from here. Really impressed!

  • 1/5 Scott O. 4 years ago on Google • 2 reviews
    Horrible experience dealing with Arash after purchasing a Rolex watch. Unfortunately the watch was sold with fraudulent information and paper description along with verbal guarantee in person at the time of purchase. This seemed like a great deal and I was initially very pleased until it came to light that the watch was not what it seemed. Upon trying to find resolution with the 1 year warranty I was met with back lash and this turned to a complete and utter nightmare after the verbal abuse via Arash himself over phone call and messages. Only after sending a copy of the Consumer Protection Act and threatening to sue was there any progress. Upon the return of the watch it was very scary as myself and my wife were met with aggression and intimidation while in the store. I write this to warn anyone who is thinking of dealing with North York Jewellers as they are completely unprofessional and are not officially licensed to sell many of the brands they offer and definitely do not honour their warranties. If anyone would like to know more I have all history of messages and recorded video of this brutal experience. Hopefully this will not happen to anyone else and if you know what is good stay away from this place.
    6 people found this review helpful 👍

  • 5/5 Ayesha M. 3 years ago on Google • 2 reviews
    The best jewellery store in town:)best quality and good price that u can’t find anywhere!! Guaranteed and excellent service !! Me and my friends always coming back in this store coz they have amazing and unique style of jewellery piece highly recommended!!


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