2/5 Sofia Z. 2 years ago on Google
I
recently
purchased
my
second
mattress
from
Sleep
Country
and
unfortunately
the
second
time
around
I
am
extremely
disappointed
in
the
customer
service.
We
purchased
a
floor
model
from
another
store
so
weren’t
able
to
see
the
condition
of
the
mattress.
There
are
damages
that
had
we
have
seen,
we
would
not
have
bought
this
item.
The
mattress
itself
is
comfy
and
perfect
for
our
needs
and
our
sales
rep
was
fantastic.
I’ve
sent
more
than
one
email
to
customer
service
and
have
yet
to
hear
back.
Very
disappointed
in
this
experience
for
such
a
renowned
company.
Rating
two
stars
only
because
of
the
customer
service.
The
mattress
itself
is
great,
I
suggest
never
ordering
a
floor
model
unless
you
are
able
to
see
the
item
or
the
sales
rep
verbally
dictates
the
condition
of
the
mattress.