Featured Reviews


Frequently mentioned in reviews: mattress (28) service (16) Zahir (12) customer (11) experience (11) helpful (10) Goran (8) knowledgeable (7) great (7) time (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Anita N. 7 months ago on Google
    Mohammed Islam was the best. Great service and very helpful and knowledgeable.

  • 5/5 Brittany S. 2 months ago on Google • 8 reviews New
    Kevin is a great sales rep. So friendly, knowledgeable and helped me find a really good deal. Really great customer service. I rarely leave reviews and have never bought a mattress before and look at me now! That’s how nice the experience was.

  • 5/5 Zoe 4 months ago on Google • 4 reviews
    Zahir was so amazingly helpful getting the perfect mattresses for me and my mom. Couldn’t get better help!

  • 5/5 Sam H. 4 months ago on Google • 4 reviews
    Zahir was incredibly helpful. First time buying a mattress and he made it seamless for my new condo move in on the harborfront. No joke, everyone should be coming to Zahir!

  • 3/5 Walsh M. 5 months ago on Google • 19 reviews
    If you return a mattress within the 100 day window, and they say, "Would you like to save $x hundred dollars?", answer, "No thanks". Unfortunately, I said yes and they delivered a (non-returnable) mattress that has clearly been used for +1yr. Worn out on one side. Caveat emptor with this place.

  • 5/5 Akira J. 5 months ago on Google
    Wonderful service, Zahir helped find a new mattress for my son and the experience could not be better!

  • 5/5 Sarthak P. 5 months ago on Google • 89 reviews
    Zahir was really incredible, super patient and resourceful when it come to pricing and genuine advice that suspends self interest. He does talk a lot though. :)

  • 5/5 Patti L. 5 months ago on Google • 6 reviews
    We bought a mattress and pillows for our guest bedroom, with the help of "Zahir". He was knowledgeable, suggested a number of possible options, patient, and took time to explain the invoice, item by item. We can't wait to receive the new mattress, and have our tired old mattress taken away. Thank-you, Zahir!

  • 5/5 Lyndsey O. 5 months ago on Google • 5 reviews
    Zahir was personable and gave me a great deal on my mattress, would highly recommend this location

  • 5/5 Linda R. 6 months ago on Google
    Zahir was a wonderful help. Gave me great direction and honest help. Very grateful.

  • 5/5 Sara A. 5 months ago on Google • 1 review
    Mohammed Islam was a very friendly and helpful salesperson. He helped us find the perfect pillow! He really knows his stuff and went above and beyond to provide great customer service.

  • 5/5 Brenda M. 5 months ago on Google • 1 review
    Wonderful experience! Zahir was patient and kind and really listened to what we needed and wanted. We bought from him many years ago at a different location so it was great to have him help us again! Very pleased!

  • 5/5 Kathryn H. 6 months ago on Google
    Zahir provided wonderful customer service. Thank you

  • 5/5 Vargha M. 6 months ago on Google • 59 reviews
    Zahir provided incredible customer service and expertise when selecting my new mattress. The entire process was very easy.

  • 5/5 tfulgosi 2 years ago on Google
    I walked into the store and the customer service rep was very helpful. He allowed me to try roughly 10 pillows. I never felt pressured by him and took my time. I selected the pillow I wanted and am quite happy with it. Overall, it was a good experience.

  • 5/5 Pavel S. 7 months ago on Google
    My wife and I had an excellent experience at SleepCountry. The associate, Richard, was a knowledgeable, courteous and professional. Thank you, Richard and SleepCounty!

  • 5/5 Tiffany O. 3 years ago on Google
    This is my first purchase with Sleepcountry and Goran has been so professional and patient. He helped me find the perfect mattress within my budget. He is exceptional and knowledgeable. Thank you Sleepcountry! I would recommend this location to others and speak to Goran.

  • 5/5 carlos a. 2 years ago on Google
    Great service from the moment we walked in to the store. Super friendly and knowledgeable. I'd highly recommend especially if it's your first time buying a mattress.

  • 2/5 Sofia Z. 2 years ago on Google
    I recently purchased my second mattress from Sleep Country and unfortunately the second time around I am extremely disappointed in the customer service. We purchased a floor model from another store so weren’t able to see the condition of the mattress. There are damages that had we have seen, we would not have bought this item. The mattress itself is comfy and perfect for our needs and our sales rep was fantastic. I’ve sent more than one email to customer service and have yet to hear back. Very disappointed in this experience for such a renowned company. Rating two stars only because of the customer service. The mattress itself is great, I suggest never ordering a floor model unless you are able to see the item or the sales rep verbally dictates the condition of the mattress.

  • 2/5 Neil R. 1 year ago on Google
    Sales person was friendly and helpful but the delivery people were terrible. I was told that the delivery included assembly, but they only partially assembled the bed base and dropped the mattress on top. A large number of the required screws/washers were just left in their bags. It's unstable as hell. Either do the job right or don't bother offering the service.

  • 4/5 Arthur W. 1 year ago on Google
    This my second visit to Sleep-Country, and I'm pleased again. Quiet, intelligent sales people, helpful in choosing what I need, helpful again when considering ways to spend less, and no-fuss delivery, when promised. I don't often need a mattress, but I will return when I do.

  • 5/5 Ashley S. 3 years ago on Google
    Absolutely amazing! We had purched a new mattress and box spring about a month ago, and I can honestly say that this month has been amazing for sleep quality! The service at this store, at the time, with the help from Goran was seamless! He was attentive, detailed and patient! We originally just went to have a look but ended up buying that day because of the amazing and easy customer service Goran offered! He took the time to give us options and show us the best items to pair with our order and gave us quality that will last. My partner works as an EMS in Toronto and this has made a hard job a little less stressful during this terrible pandemic. So thank you sleep country and mostly Goran for your help !

  • 5/5 Kirsty M. 3 years ago on Google
    We went in last week to Sleep Country to buy a new pillow, we ended up purchasing a new bed lol. We met with Goran who was extremely friendly and offered us extensive information about all types of mattresses. We found a fabulous bed, delivered within 5 days of purchase and could not be happier. I would not hesitate to recommend this store to anyone looking for a new mattress, bed frame, headboard or pillows. Its a one stop shopping experience and we couldn't be happier.

  • 5/5 Nadine C. 3 years ago on Google
    DC was so hopeful. Great experience. They had paper sheets so you can try the mattress safely. It was so quick to get all the product knowledge, make decision and schedule delivery. I love that they have a green recycling program so your old mattress gets cleaned and donated or recycled if it’s in bed condition. I bought a mattress from there 7 years a go it’s still amazing. Bought another mattress 4 years a go from their competitor and I already have to replace it. Sleep country for all my purchases going forward, won’t make that mistake again.

  • 5/5 Piranavan S. 3 years ago on Google
    I always try to purchase from Goran as he’s one of Sleep Country’s best salesman with top quality customer service. He goes above and beyond to make sure I get the best product for the best price. I never walk away unhappy after doing business with him. It’s always a pleasure Goran! A 5 star rating is underrated for the effort he puts in towards his customers.

  • 5/5 Eloise G. 2 years ago on Google
    Excellent mattress purchase experience today, thanks to salesperson Anand!! He was professional, knowledgeable, kind hearted and in no way pushy. The shopping experience was 5 star. We felt comfortable being able to test out how the mattresses felt as disposable paper sheets are provided for each customer. The store is clearly on top of covid-safe practices which we appreciated. Looking forward to our new bed being delivered! Thanks again to Anand!! :)

  • 5/5 Michelle p. 2 years ago on Google
    Wonderful service. Anand was very helpful and we are excited for our new mattress to arrive.

  • 5/5 Fawn F. 2 years ago on Google
    We had an excellent experience at Sleep Country on Queen St. in the Beaches (Toronto). The sales person, DC, was very helpful, listened to what we were looking for and made very good suggestions as we tried the beds and asked for something a little different. We were in and out of the store in less than 20 minutes and the new mattress sets were delivered quickly and efficiently following all COVID protocols 2 weeks later.


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Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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