4.5 stars for sure! I happened upon Penwarden a few years ago when I wanted to remake my engagement ring for my 20th anniversary. I had never wanted a ring but my then future husband insisted so we settled on a small stone in a simple setting. I rarely wore the ring and thought if I could remake it I would feel more comfortable wearing it. As it turned out I didn’t wear the remake either not because I didn’t like the ring (I had many compliments on it), I just came to realize I’m not a ring / jewelry person. So 5 years forward for my 25th anniversary I went back to Penwarden this time to see if we could use the stone to make something I would wear. As I liked the design of the ring the lovely ladies (Marlene and Natasha) suggested we keep the design and make it into a pendant. I loved the idea! When I picked up the pendant it was stunning. However it would not lay flat on my neck with the chosen chain. It kept flipping due to the weight. Penwarden staff worked with me to find a solution. The original pendant was so lovely and while the pendent I ended up with is beautiful I was initially disappointed because I saw the other design first. As it turns out I absolutely love the pendent and wear it every day. I’m so happy to have my original engagement stone with me in a piece I love to wear. I can’t thank the staff at Penwarden enough for the patience, kindness and hand holding. They even went out of their way to deliver the finished product to my house when time was of the essence. I highly recommend them for their original pieces and for any remodelling you might need. No piece is too big or too small. They treat you like you’re special!

I had a very good experience at Penwarden Fine Jewellery selecting and customizing an engagement ring for my fiance. The staff were helpful and happy to show me a wide range of options within my budget, including styles that I was not initially considering. What drew me to this business over other jewelers in the City was Linda Penwarden's, designs and craftsmanship. Her signature lotus bezel setting is beautiful and unique and the ring looks beautiful from any viewing angle. This was not the case for many others that I looked at. My fiance adores her ring, and so do I. I had a great experience overall and highly recommend this jeweler.

My daughter and I came in to commemorate a special occasion. Natascha made our experience so much more special and we couldn’t thank her enough. She hand delivered us this beautiful package.

I went to Penwarden to have my grandmother's engagement ring updated with a new diamond. What a pleasant and fun experience. Rachel was very helpful, guiding me along with her knowledge. I had been a bit nervous as I know nothing about jewellery and diamonds but I felt very well looked after. Very happy with the final results also. Thank you!

Always very happy with anything I have ever purchased, created, or repaired including heirloom antiques. Client service and quality of workmanship is exceptional. The only Jeweler I trust implicitly.

Rachel and the Penwarden team made the experience of creating my first piece of jewellery very fun and easy. They made me feel welcome and approached the project in a way that made it not intimidating at all. Highly recommended.

I just had my diamond engagement and wedding band cleaned, rhodium plated and tipped by Penwarden Fine Jewelry. I am thrilled with the result. It took just over a week, and the price was reasonable given the outstanding quality of workmanship. Everyone I dealt with was friendly, helpful and knowledgeable in sales/service -- and never aggressive. I love everything in this lovely store, and will maintain a "wish list" for future gift ideas. One can never have too many pieces of such fine jewelry.

In addition to my 5 star review, a special thanks to Marlene who has a way of making you feel so special even when it's not a big ticket item. She is one awesome salesperson. This shop is super fortunate to have her. Happy Holidays!

We had a family ring that was in need of restoration and weren't sure where to take it. After seeing the online reviews, I brought it to Penwarden and was so impressed with their professionalism and knowledge. The ring turned out incredibly and will be in our family for many more years to come. Thank you.

Linda and her staff provide excellent service. We had a ring designed for us and Linda went the extra mile to ensure that we were completely happy with the ring. We love the ring and are impressed with the exceptional customer centred approach that we received. We highly recommend Penwarden Jewellery.

While the jewellery the jewelry that is in display is incredibly, Penwarden really sparkles when it comes to collaborating with customers to rework existing heirlooms and jewels, breathing new life into pieces for their customers. The team is personable, creative, collaborative and make any special project you bring to them a wonderful experience from start to finish. My family couldn't be happier with the collection we've had created. Thank you to Linda and the Penwarden Team!

I purchased an exquisite Ruby ring today with the help and patience of Rachel. I felt no pressure, got a delicious espresso, and felt extremely accommodated. I’m super grateful, and when the topic of buying jewelry comes up, I’ll definitely look forward to recommending Penwarden. 💯

Natascha helped me design a beautiful engagement ring for my fiance last year. The process was very smooth, and the ring turned out amazing. Would definitely recommend Penwarden and we will be returning to buy our wedding bands!

My husband and I bought both engagement and wedding rings here, and we will never go anywhere else even though we now live outside Toronto. They are so accommodating, high quality, ethical and have great team. They even facilitated our engagement in-store! 100% recommend. Thank you so much Rachel, Marlene and Linda for everything you've done for us!

The Best Jewellery Store in Toronto. All items are uniquely crafted. Great custom work also. Linda's unique settings and jewellery work are original and just simply stunning. Their customer service is also fantastic. Ask for Marlene - she is so helpful and never pushy. Top notch.

Marlene helped me through the purchase of a custom made engagement ring. I came in with a budget, band size, timeline and a few inspiration images and she handled everything else. Marlene and Penwarden were a dream to deal with. For someone who knows nothing about this type of purchase Marlene made the process as straight forward as possible. For someone like myself who has limited knowledge in jewelry, diamonds, etc., Penwarden is a great place to start. They will work within your means to ensure you get what you want.

I was looking to have my engagement ring re-set and was searching for a jeweler I could trust with my expensive diamond stone especially during a pandemic. I happened to come across “Penwarden Fine Jewelry” while searching the internet. On my first visit I was impressed at how professional, kind and attentive the staff were and how beautiful and modern the store was inside. With a few consultations my ring was finally re-set beautifully in a new platinum setting. I am very happy that I found this Gem of a Jewelry Store. I would without hesitation recommend “Penwarden Fine Jewelry” to anyone who wants high end jewelry at a reasonable price. D. Fernandez Toronto, Ontario

Top-notch client service --Rachel is a delight to work with. The collection is beautiful and they're great at making sure you get what's right for you.

Penwarden Jewellery is a very wonderful jewelry store in Toronto! I got an absolutely gorgeous engagement ring here. All the designs are very unique and the Penwarden Team (Marlene, Rachel and Linda) were especially friendly and helpful! Amazing designs and service! I look forward to my next visit for my wedding ring! :)