1/5 Jerry S. 10 months ago on Google • 3 reviews
Very
very
disappointed
in
their
service.
Took
in
2
watches
to
have
their
metal
bands
replaced,
1
a
Joe
Boxer
and
the
other
a
Rolex.
Less
than
a
year
later
the
band
on
the
Joe
Boxer
stretched
out
so
it
would
fall
off
and
the
Rolex
turned
out
to
be
very
scratchy
-
and
it
cost
$85.00.
Had
both
replaced
by
another
jeweler,
but
took
the
Joe
Boxer
one
back
to
show
them.
All
I
got
was
a
shrug
of
the
shoulders
along
with
a
don’t
know
how
we
can
do
anything
about
this.
Not
happy
and
not
what
I
expected
-
at
least
an
apology
or
some
concern
would
be
nice.
So...
watch
out
and
make
sure
that
you
get
some
kind
of
warranty
on
their
product
or
service
-
to
protect
you.
The
quality
of
their
merchandise
is
not
good,
below
par
but
their
prices
are
high
-
don’t
expect
that
by
paying
more
you’ll
get
better
quality,
you
don't.
Better
still,
find
another
more
reputable
business
to
buy
your
jewellery
from
or
to
get
your
jewellery
repaired
at.
FOLLOW
UP
TO
THE
STORE’S
REPLY
-
The
reply
is
incorrect
-
cost
covered
2
watch
bands
and
only
1
battery.
My
previous
old
watch
bands
cost
the
same
&
lasted
almost
5
YEARS,
which
the
store
was
told,
but
AT
NO
TIME
did
they
advise
their
watchbands
would
not
even
last
a
year,
especially
when
not
worn
all
that
much.
New
store
replaced
bands
for
same
$,
they
are
much
better
quality
and
they
offered
warranty
for
at
least
a
year.
So
after
reading
their
reply
BEWARE.
Check
their
warranty
policy
Check
their
refund
policy
and
don’t
expect
any
customer
service
if
there
is
a
problem
!
I
didn’t
get
any
and
won't
go
back
there
again.
There
are
many
better
stores
in
the
neighborhood
to
go
to.
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