2/5 K R. 2 months ago on Google ā¢ 7 reviews New
My
experience
at
Canada
MedLaser
was
mixed,
to
say
the
least.
I
initially
purchased
a
hair
removal
package,
attracted
by
the
promised
results
guarantee
policy.
However,
my
journey
was
fraught
with
inconsistency
and
frustration.
One
of
the
biggest
challenges
was
booking
appointments
with
the
same
technician.
Due
to
high
demand,
it
was
difficult
to
secure
an
appointment
every
8
weeks
with
the
same
one.
This
inconsistency
led
to
varying
experiences
with
different
technicians,
ranging
from
thorough
and
attentive
to
rushed
and
painful.
It
was
also
disappointing
to
discover
that
the
technicians
I
preferred
no
longer
worked
there,
adding
to
the
lack
of
continuity.
My
ultimate
disappointment
came
during
my
last
assessment
and
appointment.
The
technician
informed
me
of
the
70%
hair
removal
guarantee,
which
came
as
a
surprise
as
I
had
not
been
previously
informed.
Despite
this,
I
agreed
to
the
two
additional
complimentary
sessions
she
offered
to
address
remaining
hair
growth.
However,
during
the
first
of
these
sessions,
the
technician
abruptly
declared
my
hair
was
gone,
contradicting
her
previous
assessment
and
leaving
me
confused
and
unsatisfied.
The
entire
appointment
was
marred
by
the
technician's
negative
and
passive-aggressive
demeanour,
making
me
feel
unwelcome
and
uncomfortable.
While
I
typically
avoid
confrontation,
the
unprofessionalism
displayed
during
this
session
was
unacceptable.
Overall,
while
I
did
see
results
from
the
sessions,
the
inconsistency
in
service
quality
and
the
disappointing
conclusion
to
my
experience
left
me
with
no
desire
to
return
for
the
final
complimentary
session
or
to
Canada
MedLaser
in
the
future.