5/5 Elianakii 1 year ago on Google
-
The
5
stars
are
to
recognize
our
guide
Mike
and
his
work.
If
it
wasn't
for
him,
I
would
have
put
2
stars.
-
Just
came
back
from
my
second
tour
with
Travelling
Chicken
(Algonquin
Pak
tour).
Mike,
our
guide
was
exceptional.
He's
really
friendly,
cautious
and
took
each
individual
needs
into
considerations.
Thanks
to
him,
Me
and
my
friend
were
able
to
enjoy
this
day
despite
the
fact
that
our
experience
had
started
badly.
Indeed,
it
is
the
second
time
that
we
go
on
trip
with
this
organization
and
the
second
time
that
we
meet
problems
with
Lenka,
the
manager.
For
our
first
trip,
she
was
a
bit
rude
to
my
friend
by
email.
We
had
to
ask
her
several
times
to
receive
our
itinerary
and
she
also
asked
us
several
times
to
change
the
dates.
Unfortunately,
although
she
friendlier,
we
also
had
to
face
the
same
issue
this
time.
We
had
to
send
her
an
email
and
call
her
to
receive
our
trip
information
and
we
received
it
in
the
late
afternoon
the
day
before
our
departure
(8am).
Moreover,
we
were
also
asked
to
change
our
departure
date.
To
be
honest,
after
our
first
experience,
we
did
not
want
to
go
on
a
tour
with
this
company
anymore
but
we
mistook
it
for
another
one
when
we
booked
our
tour.
We
were
a
bit
anxious
when
we
arrived
at
the
meeting
point,
not
knowing
how
the
day
would
go
and
being
afraid
of
being
disappointed
again.
On
our
first
tour,
the
guide
was
friendly
but
he
was
not
invested,
did
not
really
show
any
care
during
all
day
and
asked
us
for
a
tip
at
the
end
of
the
day
-
We
had
to
send
him
the
tip
requested
by
e-transfer
in
the
middle
of
the
Dufferin
Mall
parking.
But,
surprisingly,
in
the
end
we
really
had
a
great
experience
and
that's
all
thanks
to
Mike.
He
managed
to
make
us
forget
about
the
bad
admin
management
and
the
bitterness
that
the
previous
guide
had
left
us
with.
I
really
hope
this
organization
will
improve
and
take
our
comments
into
consideration
because
it
is
really
an
excellent
way
to
discover
Ontario,
meet
people
and
the
excursions
are
interesting.
It's
really
a
shame
that
the
lack
of
management
is
driving
away
the
customers..
Hope
the
best
for
the
future.
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