About Harriet's Rooftop in 1Hotel: Very bad experience. First of all, the food is very unpalatable and the price/performance ratio is low. I can understand that the food is not delicious, because I have heard about it for a long time, and because the environment is really good, so my friend and I came to have afternoon tea and then take pictures, but something very dramatic happened - my friend and I because I was rudely kicked away while taking photos in a restaurant! First of all, I want to clarify that there were very few people in the restaurant when we went there, so it didn’t disturb anyone else’s dining experience at all. We used a camera to take pictures at first, but the waiter had no objection. About an hour later, the waiter saw that we had been taking pictures, and she said we were not allowed to use the camera or we would be charged. Then we left politely. We walked through the elevator to take pictures outside. We thought it was not part of the restaurant. But this time the waiter was very rude and asked us to go out directly, with a very bad attitude. She evicted us without even listening to our explanation. First of all, we didn't know that this place was also a restaurant and we weren't allowed to take pictures. Secondly, even if we really violated the rules, why should we use such a mean tone to the guests? We are not shooting commercially, we don’t have any professional equipment or lighting, and we don’t use this location to make money. We just want to wear beautiful clothes and record our life and post it on social platforms. We were kicked out straight away! I seriously suspect that one of the waiters was a racist who hated "Asian girls who take pictures and post them on social media." I saw many people taking photos at 1hotel on social platforms, and many of the photos were clearly taken with cameras. I feel that as a consumer, I have been discriminated against and disrespected. I am very disappointed!

The only pool in the city with a two tiered class system and a 90 min time limit (was an excuse during COVID but it continues). The rules seem in the photo only apply to the common folk while VIPs sent by “management” or pool managers favourites don’t have the same rules apply to them. They will hold the best spots for arbitrary “VIPs” who eventually do not even show up even though their own rules say no reservations. Rude and condescending managers. If you want to go here check your self respect at the door and be prepared to grovel to the pool staff and hope for some good luck. Do not recommend - you’d be better off grabbing a 6 pack and going to the park instead of dealing with this non-inclusive class system. Look at the rules poster outside the pool - but they don’t apply to everyone equally. 1 set of rules for normal people a completely different set for the rich and elite. #cancel1hotels

The room we thought we were booking is the second photo (as shown on the website). What we actually got was the first photo. As you can see there is a big difference. There’s a lot to say about this place, so I’ll just list the things. Issues with one hotel: - they were indifferent when we brought up the issue with getting the wrong room. They just said too bad. They also knew that the images on the website were misleading. - it’s loud. Since there is a shared courtyard outside, you get noise from the hall and the courtyard. It’s hard if you have a dog. It was also weird having people in the common space looking into our room. (Photo 1) - housekeeping threw out our food. We bought $50 worth of pastries that were wrapped in a box. When we came back after the room was cleaned, we noticed housekeeping had taken them. It was weird. - the rooms were in disrepair. The rain shower didn’t work and the paint was chipping all over the place. But there were some positives! - the staff were so friendly!! - the decor was great and well designed But it was just a bad experience. We booked multiple nights, but only stayed one. It’s just such a shame because my wife and I were so excited to stay here for our anniversary. Maybe it’s because they just opened and have a bunch of growing pains, but it wasn’t good.

My friend and I (both colored and my friend had face tattoos which is why I think we were discriminated) were refused at the restaurant the first day. Second day we went again for breakfast and the manager refused us again. He said he had 150 reservations to fulfill. Finally my other friend (who is white) told them we are hotel guests and were not leaving until we eat breakfast. Finally the manager was inclined to let us eat. At first he tried to sit us at the bar, away from everyone, to which we refused. Finally they sat us a table. During that 1 hour we stayed at the restaurant, the tables were empty! I have pictures to prove it. This was very frustrating and not fair to us. We came on a business trip and felt we were treated like peasant's.

Dined at the restaurant & then enjoyed drinks at the lobby bar. Dinner was excellent; service was great and the dishes were beautifully presented & full of vibrant flavours! The green goddess salad was to die for & the crispy cauliflower was the best I’ve ever had. The only thing that was disappointing was the charcuterie board (I can make a better one at home). It didn’t feel like the selection was anything special & the presentation was basic. The lobby bar is EXQUISITE! You’re looking at 20 dollars a cocktail but they hand crafted & the ambience is STELLAR. Hailey was our server she was lovely.

Went there for the New Year's eve party -Studio 24. Music was decent, old school songs, which suited us fine. The fireworks weren't visible though, as they were behind some high rise buildings. Drinks were reasonably priced and they had a free photo booth. The bar downstairs was much nicer, with live music and comfy chairs.

I contacted the hotel in advance to organize my proposal on the rooftop. The concierge team, and overall the hotel staff, was amazing. They helped me arrange every little detail, accommodated my needs on this special occasion, and made the best proposal ever possible. Thanks again, Robin, Anastasia, Alisha for everything you did. In addition, we stayed the night and the room was very spacious and comfortable, also the restaurant was delicious. I can only recommend this hotel to anyone.

I had the pleasure of staying at the newly open 1 Hotel Toronto and loved every moment of my stay. From warm welcome receive when I arrived to the delicious meals served at their 1 Kitchen. The hotel is beautiful decorated with an outdoor/nature feel every space one enters. The staff are attentive and courteous. My favorite part if I have to pick will be the turndown service and the lovely notes they leave after every visit definitely make one feel very special. Thank you to the team. 1Hotel is now my new home in Toronto. Can't wait for my next visit in January!

An excellent place with exceptional service and the nicest amenities. Beautiful room and a super comfortable bed. Everything in the hotel has a focus on sustainability. Staff are very friendly and very helpful. On arrival we were given a fantastic overview of what was available and how to access it. We very much enjoyed our stay. One thing of note, this is an active neighborhood with a vibrant nightlife so it can be noisy at odd hours with street noise.

I had a huge crush on this hotel, so much so that I booked a second stay within two weeks. The staff is really exceptional and takes the time to accompany the guests from the beginning of their stay until their departure. It was really interesting to learn what makes the hotel special in terms of its involvement in good causes and its concern for the environment. Everything is well thought out from A@Z (kit offered to each guest to ensure their safety, very useful application to learn more and to get personalized services, choice of materials). The restaurants offer different experiences and the flora lounge has a nice selection of cocktails. It feels like home! 😊

The room is great, clean and comfortable. Nice view from the roof. However, the overall amenities and services are not so good, definitely not at 5 stars level. Especially the parking, it's lack of guidance (or sign) on how to park and where to park, or after parking, how to get into the hotel. It's a very bad first impression for a high-end hotel. I don't recommend here if you are expecting a seamless experience.

This place is the most beautiful & aesthetic hotel I’ve ever been to! I love it so much. Everything from the decor to the service was absolutely amazing. The lounge is such an earthy, cozy & tranquil vibe. Yasmin helped us today and she was such a sweetheart! Also- the best part about this place is that they are dog friendly. I can’t wait to return and I hope to stay here sometime as well!

Had an amazing stay this past weekend. This hotel is the perfect example of quiet luxury. Very eco friendly. A calm, welcoming environment. The whole hotel has a smell to it not sure how they manage that but it is lovely. Makes the whole place feel / smell like a spa. Got complimentary bottle of rose when we checked in. Room had a Dyson blower. My girl has long hair down to her belly button, she was very happy to see they had a good blow drier. Shower is amazing! Great water pressure and the bed was so comfortable I am going to have to contact them to see where I can get one! They have live music at the bar and a wonderful roof top pool. Was great to chill in for a bit and enjoy the views. Definitely going to book here again in the future.

What a lovely hotel. Reminiscent of those normally found in South East Asia with a similar atmosphere and aesthetic. Luxurious without being formal or stuffy. Friendly, helpful staff and very good facilities. This will be our go to hotel in Toronto for sure if it sustains its service, ambience and relatively competitive pricing.

Very disappointing for the price. This hotel is hyped online as a 5 star and it is definitely not. The basic room cost $900 - the rainfall shower was broken, the room was dirty, and we couldn't use the rooftop patio bar on a Saturday night as it was closed for a "private function". The outside balcony was filthy and it smelled of very strong garbage from their dumpsters on the street level. Staff is ok - the Tesla driver was very nice. Would not recommend this.

A group of friends and I went to check out Flora lounge last night after hearing how beautiful it was inside. Our server Erika was so great, she recommended several drinks and menu items to us, all of them were so tasty! She even had the bartender create a fun shot for us and arranged for dessert to come from the restaurant for our friends birthday! It was a great night out and we were especially grateful to how kind and accommodating Erika was. Thank you for working during Covid and for making life feel normal for a night.

Had the most amazing experience at the 1hotel Toronto! The room was beautiful with everything I needed including my own yoga mat and foam roller. Loved the lobby coffee/lounge space which had live jazz/funk music later at night. The gym had great equipment (not just cardio) and was extremely clean. The staff were so welcoming and made me feel special the second I walked through the doors. Mira was the best and helped me with so many things. She is the star of the 1hotel for sure. Will definitely be back!

This hotel exceeded my expectations by far! The minute I walked in I was obsessed with the vibe, smell, and decor. I was greeted so warmly by all staff, and had an amazing customer service experience with Samantha. She not only was able to let me check in early, but her hospitality and kindness was so comforting. She made sure we were all set for reservations, and went out of her way to make sure we were able to be accommodated on short notice! She gave us so many recommendations from coffee to shopping to lunch to dinner. The room was incredible, so clean and we were obsessed with the bath products! The nespresso in the room made my mornings just like home. We had amazing room service and enjoyed our breakfast at 1 kitchen. The bar was so beautiful in the lobby and wonderful live music. The hotel car was amazing for taking you around locally. 3 nights here were so well spent and I can’t wait to return ! Thank you to all staff especially Samantha! You made this trip so special !

The hotel decor was absolutely beautiful. My room was great and had everything I needed. The food and drinks at 1 Kitchen and Harriet’s Rooftop were delicious. But what made it truly an exceptional stay was the customer service throughout. Everyone was so welcoming. I love the ability to use text communication. Robin at the concierge was so helpful with arranging the house car service for me whenever I needed. Angelo and Alicia made check-in and check-out seamless. Every staff member I encountered was incredibly friendly. It was such a pleasant stay and would definitely come back.

I had a wonderful experience during my recent weekend stay. This hotel embodies the essence of serene opulence. It places a strong emphasis on eco-friendliness, creating a tranquil and inviting atmosphere. The entire establishment exudes a delightful scent that adds to its spa-like ambiance. The rooftop was a great spot to relax, loved the pool, and the restaurant too

We had our wedding on the rooftop of 1Hotel, and it was everything we wanted! Venue is just beautiful with amazing views of downtown Toronto. Food is delicious, and the chefs were able to accommodate a vegetarian Indian menu for us. The hotel event coordinator, Stephanie, is a total dream to work with! Super responsive, helpful and accommodating throughout the planning process and she was there on the day of our wedding to make sure everything went smoothly. I highly recommend this chic and sustainable hotel to anyone!

This is our second stay at this lovely gem of a hotel/apartment. We have stayed in the apartment each time as we needed a family suite. I love everything about this hotel. The location and service are excellent. The affordability is a great value. The breakfast is hearty always good. The staff is very accommodating and customer focused. It’s a well kept secret and I will always stay here when in Budapest.

Stayed here for two nights and overall impression is that this is a four star property that is charging five star prices. The concierge was not very helpful with several requests, the valet requires you to walk through the restaurant with your luggage to access it, the gym is over crowded and the view from our room was a construction site. There is no spa at the hotel either. The positives: The hotel interior is beautiful, the food at 1 kitchen and Casa Madera are definitely worth a visit. Not worth the money to stay here, would recommend Four Seasons Yorkville over this property any day.

Can I just move in… forever. I am going to need my wife to redo the house to make it look like this place. The hotel looked beautiful, the staff was beyond amazing/helpful, the bed and pillows… so comfy (I ordered their pillows online; shhh don’t tell my wife) and the rooftop is view-autiful! Only little thing that was a little annoying was when kids were allowed in pool. Look I love children but this isn’t their vibe here. The breakfast sandwich at the bar isn’t the best.

We visited the hotel this weekend for a wedding. Loved the decor and atmosphere. Food was delicious and the staff were excellent. Great experience.

This review is for the lobby bar. Really nice spot in the city. The atmosphere is great and the service is top notch. Our server, Summer, really went above and beyond to make the night special with her up beat and happy attitude. A must visit for drinks and a bite to eat in a really cool looking spot!

Huge fan of 1 hotels- stayed in New York, Brooklyn, and miami. Was super excited when it came to Toronto. The atmosphere is my favourite. The rooftop pool is a little small but they all are in Toronto. Really enjoyed the food at the pool had an amazing salad with walnuts and pears. The burger also looked unreal. Rooms are all unique && are pet friendly which is a huge bonus. The hotel bar has a wicked cocktail menu - definitely recommend checking it out.

Extremely disappointed at this 1 hotel location. Several issues with my stay. 1. Parking: I waited 30 mins for my ticket to be printed out. The parking app was not working during my stay, so I had to wake up at 5:50am to pay for my parking spot that always starts at 6am. 2. Not dog friendly hotel: I called the hotel to make sure the restaurants and the pool are dog-friendly. I spoke to a man and he informed me that the restaurants and the pool allow dogs, but when I checked in, the front desk staff informed me only two patios are dog friendly (1 kitchen and rooftop restaurant) and the rooftop pool. When I was about to walk into the rooftop restaurant for dinner, the lady at the front desk informed me that the whole restaurant does not allow dogs. And the front desk staff told me to leave my dog in the room. I bring my dog to a lot of places in NYC, and have never left him in a new environment by himself. 3. The key stopped working three hours prior to my departure. 4. After checking out, I have mentioned these issues to the front desk and requested to speak to a hotel manager. The staff informed me that the manger will call me as soon as he/she leaves the meeting. Never got a call back. This is not a true 5 star hotel experience, far from it. I do not recommend this location.

Had an amazing experience at 1 Hotel. Room was luxurious. Lobby is an oasis when you walk in. Wish they had a more diverse late night menu and that the lobby music was a little quieter in evenings for conversations

This is a reminder to myself that the Habachi restaurant across the street plays extremely loud music during the weekend until late night. Find somewhere else if you want to have a good rest. The hotel is indifferent about the situation, claiming that this is out of their control. Objectively yes, but the attitude towards how they address this issue requires more customer service training.

Fantastic service in the hotel lobby bar. We got seated quickly (group of 6) within 10 minutes of arrival. Our server Erica has made our after dinner drinks stay so easy, helping us with wine choices and even engaging other servers in my quirky request of gathering extra wine corks (for my upcoming wedding). Thank you Erica and 1 Hotel team, it's been a great start to the weekend with you guys!

Nadine D. at the front desk exceeded expectations on all levels. She made sure our accommodations and stay was VIP for our stay. Her kindness and attention to detail was 5 ⭐️’s! Thank you Nadine for making our stay top notch!!

Unethical business practices. Stay away. Stayed here a few weekends ago. During checkout, the bellman dropped one of our bags on the ground while moving them to our car. I wouldn't normally complain about this, but it was a Gucci bag worth $5000, and it was damaged in the process. I went directly for the manager that morning, who took a statement from the bellman, who was apologizing profusely. I told him it was ok, accidents happen, but I would need them to reimburse me for the damage. I filled out a report and included a photo of the damage. I was contacted by management the next week, informing me that because there was no video of the bag being dropped, they couldn't honor my claim or reimburse me. While that may be true, you also have that statement from the bellman, who I'm assuming they fired to make the story "go away". I thought about suing, but since the hotel is thousands of miles away, I didn't want the hassle. All in all though, I found this incredibly slimy and slumlord-like. Exactly what I paid premium rates to try to avoid. Will never again do business with any 1 hotel. I urge you to reconsider if you are thinking of staying at any of their properties.

The worst hotel ever. We were staying as a guests we had an emergency to charge our phone, because we were unable to order uber. The hosts were so rude and said that they don’t charge the phones. First of all, this business is operating in the service industry. If they can’t accommodate their gusts with an easy favour it’s a huge no. Stay far from this place.

Beautiful rooms with plants, which had a rather calming effect. Appreciated the large, clean bathroom. Entire hotel uses filtered water (even 1 Kitchen), so you feel good hydrating even from the "tap". Your hotel provides the best green tea (Tea Pigs?), I've ever dranken! THIS is coming from a girl who easily drinks 5 cups of green tea (black/plain) per day. This was my second stay to the beautiful 1 Hotel this year for business. I must say, the hotel only improved from the first stay (4 months span in between stays). Shout out to Christopher Vallecillo for going above and beyond to ensure I had everything I needed for our entire group (especially the Principle). Aaron Donahue, Robin Elliott, Melida Baxter, Jae (Front Desk)... you all made working at 1 Hotel effortless and stress-free. Hopefully, I will return to 1 Hotel. The best hotel in the city! With gratitude, Alicia McWilliams

This is by far one of the most underated hotels I have ever been to. Fantastic amenities, cool zen like feeling. Only down side is the cost. My wife wants yo recreate the atmosphere in our home now. So relaxing, staff is phenomenal, service in the rooms are exceptional. I don't know how they do it. Must be ninjas 🥷 because, I never see them. 100% worth every cent.

Beautiful rustic/modern vibe. Everything was just great. The food from the restaurant upstairs was really good (tuna poke bowl). Definitely going back whenever I'm back in the 6. 😊

In September 2023 I had booked a hotel to stay in for Eras Tour in November 2024 because I had seen they opened the dates! They marked up the price for a hotel stay 4x more than an other dates, but I figured it would be a nice experience, and I would have over a year to save up so I booked the room anyway. A few months later I get a message stating that in order to secure the room, I had to pay the entire 4x marked up hotel fee right away. Considering I'm an independent working girl who didn't come from an affluent family nor married into money, I couldn't afford to put the room on my credit card right then. 1 Hotel cancelled the room. I call the hotel to ask if there is anything they can do to reinstate my booking, they said they would look into it but I never heard back. It was not their stated policy when I booked the room that I was to pay up-front or in full. They changed the policy then expected me and many other guests to fork over a large some of money for rooms that wouldn't be used for at least a year. It reeked of desperation or a cash grab. I was a 1 Hotel convert when I booked a room for my wedding. I stayed at two other locations. I have the candles, the room spray, the water bottles.. but this experience really ruined it for me. I'm never visiting their hotels again.

This was my third visit to this amazing hotel. I was impressed as I was on my first visit. Thank you, Steven and Krissy for your assistance. I appreciate every detail that came with the outstanding experience. On top of that, I had the best sleep I have had in a long time. I’m already planning my next visit.

Had a great night at 1 hotel. The cocktail bar on the roof was an excellent way to spend the evening and enjoy the scenery of the city. The pool area isn’t massive, but it is very nicely put together and decorated. The overall feel of the hotel was very high end while still feeling down to earth and sustainable. I was on the team that installed the rubber pool deck, and it was really cool to see it in use by the patrons. The build of this hotel was very extensive so it was nice to see and experience the finished product.

Just had a second stay at the 1 Hotel. We were able to enjoy the Lounge, Harriet's, 1 Kitchen and Room Service - the food and service is spectacular!!! The room was outstanding - love all the special touches. And the entire staff is always there to instantly help with anything required. It was a great experience and I highly recommend it!!!

The atmosphere and foundation of 1hotels are rare and deserve to be celebrated. Not only were we greeted with care and class but the the service was impeccable. We enjoyed a mouthwatering farm fresh to table dining experience, we were greeted by both the the management team to ensure our service was outstanding and understood the story of 1hotels sustainability. 1hotel TORONTO, you have made your mark - keep up the amazing work! I look forward to another experience soon. Thank you Arianne & Clem and the Amazing Staff that support you. - Tiffany

I attended 1 Hotel for a work meeting, using multiple parts of the hotel, and wow. The service and attention to detail throughout the entire experience was unmatched. We enjoyed excellent cocktails from the lobby bar and a delicious tasting menu with Chef Roland. It is conveniently located in downtown Toronto but everything you need can be found within the hotel. Anyone looking to book here for a professional, high-caliber event will be in good hands with Steven, Kencia, and Dan.

Great hotel. Very eco-friendly and I did not see any plastic being used. The staff is super polite and helpful. Will recommend. Their rooftop swimming pool is closed at the moment it seems a summer feature. Will go back for it. 💚

My man Brandon Moreno was the best bartender I have ever had in my life. Ask him for an espresso martini, it will change your life.

My first trip in a while and the One Hotel met the challenges and surpassed my expectations by leaps and bounds. Room was spacious and beautifully decorated. I thought for sure there would be no services but there was EVERYTHING. Even turn down service! I even received lovely note each time I returned to my room.

What a spectacular hotel renovation from the former Thompson hotel. Applaud the staff for their hospitality. The sustainability efforts were also a nice touch. Great to see local furniture artists supported. One complaint is that the windows were blocked with a film treatment that obscured the view. Try their restaurants, you won’t be disappointed 👍

I recently stayed at 1 hotel with my husband. The moment we walked in we felt taken care of. Clem and the staff at 1 hotel make you feel prioritized and take hospitality to the next level. We were blown away with the natural, yet high class accommodations. 1kitchen was prompt and delicious!! We have stayed at many hotels in Toronto and 1 hotel is by far the best! Highly recommend!

Top of the line service made us feel welcome and we really enjoyed our stay. Loved the sustainability and nature inspired design throughout the hotel and room. Food was incredible!

The customer service at 1 Hotel is second to none. As soon as we drove up to the entrance we were greeted by friendly and efficient valets who took care of our vehicle and luggage with a smile. The front desk staff was amazing and made sure we had everything we needed for a comfortable stay. We made a few requests via text message and they were promptly responded to without question. After relaxing in our eco-concious rooom (gorgeous!) for a couple of hours, we headed down to Kitchen 1 for a delicious meal served by attentive staff who made sure we were well taken care of. After a comfortable sleep and luxurious shower, the check out experience was seamless and the front desk staff even took the time to send us off with a delicious coffee and tea. I can't say enough about this hotel and the amazing staff. Definitely consider 1 Hotel for your next visit to Toronto, the experience will exceed your expectations.

I went there today. I ordered the apple pie but it was the worst apple pie ever and the service was very poor. My apple pie was frozen and the coffee I ordered took long time to get and was not the one I ordered. The server apologized and was very nice but the experience was really bad. The first time I went there was in the morning the service was good only the hostess was a little bit rude but after that everything went well that is why I went back. If you go please do not order the apple pie and good luck with the service.

Stayed here last year and wow, this hotel left a solid impression on me. The service, like room service is probably the fastest and friendliest I’ve ever experienced. The room was spacious, clean and minimal in a good way. The thing that sucked was there was no view. I opened the curtain to the balcony and was staring at a run down abandoned building across the street. Needless to say the curtains were always closed which blocked out a lot of natural sunlight. For the price you pay, it’s almost not worth it because there is no view which a lot of the other hotels do have at a lower price.

Enjoyed our stay! Decor was beautiful. Service was very good, but nothing extraordinary. It was an expensive stay, and for the price I would have expected extra "touches". Visited the rooftop pool which was extremely small, but cool! Got a drink but it took a long time. Had drinks and apps in the lobby bar and they were great. The vibe in general, felt a little uppity and hip, but if that is what you are into then it is perfect! Overall, we would go back and it was a very enjoyable stay.

1 Hotel was probably the best hotel experience I’ve had in Toronto. From the moment I booked my reservation, I knew there was something special about this place. The first thing I noticed was how warm and accommodating they were to our needs! It was my wife’s birthday and I had a few special requests that I needed before our arrival the NEXT day. The staff knocked it out of the park! She loved it. From Angelo, to Kenneth, to the Tesla driver, just completely great! I also want to acknowledge those who I didn’t get a chance to meet face to face that helped put together her birthday preparations, you guys are awesome 🙏🏻. The vibe of the hotel is also one of a kind. Rooftop pool was very clean, relaxing, and the food was also very tasty. I’ve stayed at quite a few other high end hotels in Toronto, and these guys certainly take the cake for me. My wife and I will definitely be going back!

Cool chiq hotel in a great location downtown. Upon checking in, you need to talk to Robin the concierge. He was fabulous and made reservations, gave great advice and made our stay fantastic. Rooftop restaurant Harriet’s is a must. Great vibe, food and drinks. Went there twice and Anna Marie was amazing at doing the extra things to make it a better experience. Highly recommend this place for so many reasons.

My weekend stay at the 1 hotel was incredible. The staff and its facilities are superb! We loved using the pool and the specifications in the room were to an extremely high standard. The attention to detail provided by Zoe Shanks (who led on our booking) was the best I have ever received, super thoughtful and made us feel extremely special and valued as a guest!

Extremely beautiful rooms and wonderful service. We really liked all of the restaurant and bar spaces. On a Thursday night it is a little bit overwhelming with the community crowds using the bar and taking over the elevator. In the summer, the pool is also unusable because of its size and the crowds. We would definitely go back, but not on a busy night out for Toronto

The hotel is beautiful and the staff are very attentive. The public spaces are stunning. The food and drinks were very good. Our only complaint would be the windows in the panoramic king. With a description like that I expected a view. The windows were all frosted except two small strips - so there was no view. Looking at the building outside, it seemed there was views on higher floors. For the price, I wanted a city view. Other than that, it was a great stay!

Went to a meeting at 1 Hotel and was very impressed. First of all, they had staff! Isn’t that amazing? Friendly, knowledgeable, helpful staff. That seems like a rare treat these days. I don’t know how they manage that. The meeting room itself was attractive and serviceable, not spectacular from the perspective of function but I am super-picky that way. It was a lovely room with lots of natural light and naturalistic decor. The hotel was more impressive in general because it uses natural materials wherever possible: wood, leather, stone. The big meeting tables were branded (literally) to tell people it was made from “Toronto ash trees” — remember when they were all cut down to stop the Ash Borer Beetles? Well, this must be salvaged wood from that era. Even the pens were made of wood and natural rubber — I added a photo of it and note the words do not say 1 Hotel, they say “take note of your surroundings”. Exactly. It seems like they have a rule: no plastic allowed. There are real plants all over the place too. Even the bathroom had a living wall. In the hotel’s efforts to preserve nature, it was hard to find a paper tissue, napkin, or towel. This was a small problem because the weather was cold and everyone came into the room with a nose that needed a wipe. And I was left standing in the washroom wondering how to dry my hands because the blow drier was as small as a hand sanitizer dispenser. The all-natural decor gives 1 Hotel a unique vibe and comfort. But I couldn’t afford to stay there myself!

The hotel decor was beautiful! We loved the mix of modern and greenery everywhere. Before we arrived, we let the front desk know that it was our one year wedding Anniversary and Mira from the front desk took great care of us! We received a complimentary upgraded room which made it extra special. She was very responsive and continued to check in to make sure we were satisfied with our stay. We will definitely be staying here when we visit Toronto in the future and would highly recommend.

Only came for drinks to enjoy at the lobby bar. They had live music! I heard they rotate artists. It was fantastic and a great way to spend a Saturday night. The hotel is decorated with plants and natural materials. They strive to be more eco friendly and I appreciate that. The service was quite slow though and it was busy.

Stayed here for one night and loved the space. Natural materials, plants every where and they definitely use the JLo candle smell because every room had just the right amount of good smelling ambience. Restaurant and bar on site are both really good. Texting line for service up to the room was really convenient. And the room itself had things you didn’t realize you wanted like a yoga mat, foam roller, water filled by the bed, and mini fridge. Great natural products for showering as well