Walking Mobility Clinics by Kintec image

Walking Mobility Clinics by Kintec

Foot care β€’ Orthopedic clinic β€’ Orthotics and prosthetics service β€’ Orthopedic shoe store

πŸ‘πŸ‘ I've been using this clinic for many years, but had been away for a while (pandemic). I was really impressed how incredibly friendly and helpful everyone was, and how SUPER fast the service was! My new inserts were ready in just over a week!! Thanks to everyone for the top notch customer service wor... People often mention orthotics, Kelly, clinic, service, friendly, recommend, Jake, Winnie, pain, foot,


Address

622 College St Unit #202, Toronto, ON M6G 1B4, Canada

Website

walkingmobilityclinics.com

Contact

+1 416-929-1015

Rating on Google Maps

4.70 (137 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 9β€―am to 6β€―pm
  • Wednesday: 9β€―am to 5β€―pm
  • Thursday: 9β€―am to 5β€―pm
  • Friday: 9β€―am to 3β€―pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 9β€―am to 6β€―pm

Featured Reviews


Frequently mentioned in reviews: orthotics (21) Kelly (20) clinic (17) service (14) friendly (12) recommend (12) Jake (12) Winnie (11) pain (11) foot (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Sarah M. 1 year ago on Google β€’ 5 reviews
    I've been using this clinic for many years, but had been away for a while (pandemic). I was really impressed how incredibly friendly and helpful everyone was, and how SUPER fast the service was! My new inserts were ready in just over a week!! Thanks to everyone for the top notch customer service worthy of praise!
    3 people found this review helpful πŸ‘

  • 5/5 Karen K. 2 years ago on Google
    Rob has helped me out so much. The staff treat you well at this company and I like going back! Repeat customer for sure. Highly recommend this clinic. The expertise and knowledge is fantastic.
    3 people found this review helpful πŸ‘

  • 5/5 Andrew H. 1 year ago on Google
    My wife had excellent service from Kelly, who went out of her way to find spare socks so she could try on shoes, and called around other branches to find just the right size shoe for her. Jeff/Geoff also provided superb advice on shoes and orthotics. Would recommend this branch to anyone looking for staff who really care about their clients.
    3 people found this review helpful πŸ‘

  • 5/5 Bill K. 1 year ago on Google
    Kelly and Jake were very warm and professional. I went in with my beat up old orthotics thinking I would buy a new pair but Jake pointed out that what I had we’re still sound and simply needed to be re-lined. And yes, they are as good as new . In addition, Kelly’s charm and good humour also made my visit to Kintec a memorable one.
    3 people found this review helpful πŸ‘

  • 4/5 Filipe F. 1 year ago on Google
    Kelly is an amazing friendly and helpful person who works hard and goes above and beyond in her service. My assessment was done very quickly and thoroughly. I was amazed at how quick they were able to diagnose what my issues were with a quick examination.
    3 people found this review helpful πŸ‘

  • 5/5 Marilyn W. 1 year ago on Google
    Every pair of orthotics I have had made with the expertise of Rob Sunderland have been loved by my feet! He takes the time to ensure that the fit is right and that they do what they are supposed to do that allows me to keep walking comfortably. Dealing with Rob is a pleasure.
    3 people found this review helpful πŸ‘

  • 5/5 Catherine M. 1 year ago on Google β€’ 33 reviews
    Jake, Winnie, and Kelly are a great team! They are always helpful and patient when I ask many questions, and are kind enough to let my four year old vacuum the hallways when we come for our appointments! Recently I purchased a new orthotic and I went back twice to have it adjusted -- they were very accommodating and I appreciate their attention to detail. It is great to have a clinic like this downtown.
    1 person found this review helpful πŸ‘

  • 5/5 Stephanie T. 1 year ago on Google β€’ 8 reviews
    I have been going to this Toronto location for a few years now and they are great! I have been helped by a number of different staff who have all been professional, knowledgeable, and friendly. The receptionist is also wonderful. :) This most recent visit I was helped by some younger staff, Jake and Winnie, and they were very competent. In addition, the technology involved in my custom orthotics continues to advance. Will definitely be back next year!
    2 people found this review helpful πŸ‘

  • 5/5 Daniela X. 9 months ago on Google β€’ 28 reviews
    I recently went to Walking Mobility Clinic to help with some heel pain I had been getting. The service here is fantastic - from the admin, to the doctor, to even the technician fitting your insoles. The process was painless and very efficient. They didn't push you to buy anything you didn't want, they were very transparent in the process and the pricing. I am glad I was referred here, I highly recommend their team.
    1 person found this review helpful πŸ‘

  • 5/5 Heather A. 7 months ago on Google β€’ 5 reviews
    Update-- I returned again for my reassessment after two years (orthodics usually need replacing by then due to wear). Knowledgeable and friendly staff as always! Thanks Jake, Winnie and Kelly! Extremely happy that I returned to this clinic to have a reassessment of my orthodics after my initial visit 2 years ago. Staff is super friendly and very knowledgeable. They care about their clients! I'm walking taller (and pain-free) thanks to Rob. I also have the assurance that if anything changes in how my feet feel, I can return for helpful advice. Amazing clinic! Thanks Rob and Kelly!
    2 people found this review helpful πŸ‘

  • 5/5 Arthur Lei Q. 11 months ago on Google
    I've been getting orthotics from Walking Mobility since being diagnosed with pes planus in 2018 and am always thoroughly impressed by the level of service provided. Staff are always knowledgable, patient, and happy to answer questions about orthotic design, footwear recommendations, and more. I also appreciate the integration with Kintec, as it means that I can more easily get tailored care when moving between BC and Ontario.
    2 people found this review helpful πŸ‘

  • 5/5 Norma S. 10 months ago on Google
    The team of Jake, Kelly and Winnie made my orthotics experience seamless and pleasurable! They were timely, professional and very pleasant to deal with. I would highly recommend this location!!
    2 people found this review helpful πŸ‘

  • 5/5 Clem M. 8 months ago on Google
    An incredible experience from beginning to end! The receptionist were extremely friendly, and Jake was very knowledgeable. I would absolutely recommend again.
    2 people found this review helpful πŸ‘

  • 5/5 Irena 9 months ago on Google
    Best foot care consistanty & professionally in a welcoming clinic! They have kept me on my feet for a few years now! Kudos to Kelly and Ibrahim and team!
    2 people found this review helpful πŸ‘

  • 5/5 Michael B. 1 year ago on Google
    Addendum to first post...i picked up my custom orthotics from wonderful Winnie who trimmed them and ensured fit. i have now worn the orthotics for two weeks and all my previous foot pain is gone! Five star recommendation for the the clinic and people there. They know there stuff and service kindly! I just came from my doctor appointment. I was greeted by Kelly who is a perfect combination of efficiency and fun and then treated by Dr. Goldenberg, who gave me a history of Rockport shoes, clearly explained to me the issue with my foot and gave me options to deal with it. You know when you are in the presence of a subject matter expert (and great raconteur). Dr. Goldenberg is that. I strongly recommend this clinic. An outstanding service experience!
    2 people found this review helpful πŸ‘

  • 5/5 Ronnie M. 1 year ago on Google
    Dr. Goldenberg was very thorough and patient. His diagnosis was obviously based on his many years of experience and extensive knowledge of the human body. He is also one of the most pleasant and knowledgeable doctors I've ever seen. Winnie took the time I needed to explain the different type of shoes in inventory and to let me try on a number of types and sizes. I saw Jake the following day. He performed a detailed analysis of my gait and gave me some practical suggestions regarding my existing orthotics and potential new ones. Very nice and professional. Kelly runs the operation efficiently and I appreciated the polite and prompt service she provided.
    2 people found this review helpful πŸ‘

  • 5/5 Howard P. 1 year ago on Google
    It's no exaggeration to say that the clinic changed my life. When I went to see Rob Sunderland at the Bathurst and Dundas clinic in Toronto, I was in so much pain I found it very difficult to walk. I was also a skeptic about orthotics - having tried them once before with someone else. What can I say? Thanks to Rob's orthotics I can enjoy day-long hikes again. Many, many thanks for bringing my walking life back! I highly recommend his services to anyone suffering from foot pain/plantar fasciitis. You really don't have to suffer in pain!
    2 people found this review helpful πŸ‘

  • 5/5 drew c. 1 year ago on Google
    Everyone at the Bathurst Dundas location is fabulous. From the Doctors to the technicians to the admin staff at the front desk. I've used their services multiple times and it's always accommodating, informative and timely. Keep up the great service. Thank you!
    2 people found this review helpful πŸ‘

  • 5/5 Amanda Schoppel - Artist and Wax C. 10 months ago on Google
    Really friendly, professional atmosphere created by Kelly, Winnie, and Jake. The process was easy, and well defined. I'm thankful to have found them, and for their help to get me trekking again.
    2 people found this review helpful πŸ‘

  • 5/5 Melissa N. 2 years ago on Google
    Had a sports injury that was bothering me for 5 months and no one could figure out what was going on. My doctor sent me to Walking Mobility to see if they could help. The team there was awesome. Kelly (reception) was friendly and called to make sure I knew how to access the building for my appointment. And Rob figured out why my foot wasn't healing on its own. I walked in there worried I'd never be able to run again. And within a few weeks of doing the exercises they recommended and getting used to the custom orthotics, I'm finally working my way back to where I was pre-injury. Very happy with my experience here.
    2 people found this review helpful πŸ‘

  • 5/5 Christina M. 2 years ago on Google
    Friendly and welcoming staff. Rob was very kind and knowledgeable, knew what I was trying to say about my orthotics even when I couldn't describe it properly. All around wonderful experience!
    2 people found this review helpful πŸ‘

  • 5/5 Dandi 3 years ago on Google
    Our son was examined and treated by Shelley Dempsey, and it couldn't have been better. Her advice was very good. Great service.
    2 people found this review helpful πŸ‘

  • 5/5 Elizabeth C. 2 years ago on Google
    Thank you to Rob for helping my feet to be happy again and being able to walk without foot pain. I have three pairs of orthotics from this clinic , they are very high quality and worth the cost. Thank you also to Kelly for being helpful and friendly.
    2 people found this review helpful πŸ‘

  • 5/5 1997 Leaside H. 7 months ago on Google β€’ 13 reviews
    I have returned to this store over the years. Orthotics are superb and do a great job. I've been to other places where this wasn't the case. Very professional and helpful to ensure my insurance claim was in order. The people are super friendly. Thank you Winnie, Kelly and Gabriel!
    1 person found this review helpful πŸ‘

  • 5/5 Kathy L. 1 month ago on Google β€’ 6 reviews New
    The team at the College Street location were great - pleasant, efficient and responsive. Jake did an excellent job of fitting me for custom orthodics.
    1 person found this review helpful πŸ‘

  • 5/5 Sherry Y. 5 months ago on Google β€’ 4 reviews
    Kelly and Jessica were lovely! Had a free consultation and Jessica was very helpful in suggesting specific types of running shoes and insoles for me. Thanks for your help!
    1 person found this review helpful πŸ‘

  • 5/5 Laura C. 1 year ago on Google
    I've been going to the Toronto location for about 6 years for an annual pair of new orthotics and the team there is always so kind, accommodating and professional. Winnie, Kelly, and Jake are really helpful and make sure you get the best experience/product possible. I highly recommend going there!
    1 person found this review helpful πŸ‘

  • 5/5 Vinutha R. 1 year ago on Google
    I had a consultation with Winnie at Bathurst location & was given the best service. They really helped me to address my foot issues & suggested the right treatments without trying to sell any products. I just went in to get some orthopedic footwear but was given a thorough analysis one on one. Will certainly recommend this location for any orthopedic needs. A shoutout to the clinic's assistant (at the concierge) for such a cheerful personality!
    1 person found this review helpful πŸ‘

  • 5/5 Miki U. 8 months ago on Google
    As longtime clients of this location we are always pleased with the professional services and with the customer service: always friendly and helpful ... Kelly is a flower. Can only recommend this business to everybody. Thank you!
    1 person found this review helpful πŸ‘

  • 5/5 Laura K. 2 years ago on Google
    Wow. Goldenberg identified my osteoarthritis as he walked in the door and was able to explain my symptoms immediately. Very knowledgable. Rob, in orthotics, was equally experieneced and non-nonsense. These were two very intelligent, experienced professionals who knew their stiff.
    1 person found this review helpful πŸ‘

  • 5/5 Rostant K. 2 years ago on Google
    All members of staff have been so attentive and helpful. The quality of the work is unmatched. I might be happy from the relief from my pain but man oh man, I'm super grateful for this place.
    1 person found this review helpful πŸ‘

  • 5/5 Sonya S. 1 year ago on Google
    I recently got three pairs of custom orthotics, a pair of runners and some slides from this clinic. The service from everyone was outstanding. The manager Rob fitted orthotics to a dressy pair of sandals, taking the time to match the suede and wrap the sides so no hint of the orthotic was visible. Totally thrilled, and no more foot pain! I absolutely recommend this clinic.

  • 5/5 Ashley S. 1 year ago on Google
    The staff is extremely friendly and knowledgeable. I was able to get fantastic custom orthotics (at a reasonable cost) quickly and easily. I'm so glad I decided to get them at this clinic; these orthotics will drastically improve both my personal and professional lives. Thank you for your professionalism and pleasant conversations, Rob and Kelly. I will definitely return and recommend this clinic to my family and friends.

  • 5/5 Nando V. 1 year ago on Google β€’ 2 reviews
    I was experiencing horrible foot pain and my doctor recommended this place and I'm glad he did. This clinic and there staff are great. Jake, Kelly, and Winnie are a pleasure to deal with very courteous and pleasant. They assessed my problem and explained in detail the cause and remedy for my foot pain and in a short time I'm almost back to my old self. I'm truly grateful... I hope this clinic continues its great work and keeps people like me in good walking health.
    2 people found this review helpful πŸ‘

  • 5/5 Lesley H. 5 months ago on Google β€’ 2 reviews
    My recovery after foot surgery was difficult; I kept falling. My life required walking a lot, but it was painful. Nothing seemed to help. Gabriel immediately pointed out the deficiency in the shoes I was wearing and provided me with a pair of orthotics that greatly improved things. Today, I walked twice as far as usual, without pain. Highly recommended.
    2 people found this review helpful πŸ‘


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