Came here as a corporate event. Did the dark ritual (supposedly the hardest one). We were able to solve it! Had a blast. Best part was there were 3 rooms out of which 2 were locked at the start. And solving puzzles in the first room one led to the next room being unlocked which brought back clues for the first one and so on. Had a great time. Totally recommend!!

The 3 of us did Galaxy Far Away, Great Diamond Heist and That Sinking Feeling. The rooms here are pretty immersive and have interesting and fun puzzles. We were able to solve them in under 60 minutes. Vanshika was our game master and she was amazing 🌟 🌟 🌟 🌟 🌟. We will definitely be back to try the other rooms.

Took part in the submarine-themed escape room ("That Sinking Feeling") and had a blast! It was tons of fun and challenging at the same time. The staff were extremely friendly and helpful, and the rooms were great too. Definitely recommend it to all!

I did Dark Ritual, the Stranger Things themed room, last summer and I thought it was pretty good. It was definitely hard, and there were a couple puzzles that were frustrating because there wasn’t obvious confirmation if you were doing it the right way. I would definitely come back, and I thought the design of the rooms were cool and thematic. I also enjoyed that they gave us the option of paying for more time at the end (I think it was in 15 min increments?). This is the first place I’ve been to that offered that, and it’s nice when you feel like you’re so close to solving it to have the chance to prove yourself haha. Edit: I just did the Star Wars room and had a great time :). It was way easier than Dark Ritual, but still fun

The escape rooms are very very good and give you a very good overall experience. Made with high technology and very mindful things. If you think you are smart you can escape these.. It gives you a lot of amazing different things to solve its tricky but wonderful with the help of the great staff. Vanshika the staff there was really a great help and this is a must go room if you wanna try some good mindful adventures.. Must try-chambers of serpent 😍

This was a fantastic escape room! We did the Chamber of Serpents, a great escape rooms with many techie puzzles and multi-step problems to solve. You can tell they really put thought into each of the rooms. Vanshika was a wonderful game-master and it was a great evening. An added bonus: they have games for you to play as you wait for your room to be set up. Thank you!

My recent visit to E-Exit - Yorkville Escape Room was far from enjoyable. The puzzles were a chaotic mess, lacking logical connections and any semblance of a progressive flow. The staff's sluggish response to malfunctions and disinterest only added to the frustration. The poorly designed and neglected puzzles, coupled with malfunctioning mechanisms and indifferent staff, painted a grim picture of the entire experience. Clear hints were a rarity, and the low success rate was not due to difficulty but rather mistakes in their game. This dismal visit underscores the urgent need for a thorough reevaluation of puzzle maintenance and staff attitude at E-Exit - Yorkville Escape Room. Patrons deserve an escape room that is both challenging and well-managed, free from neglect and indifference. Improvements in providing clearer instructions and maintaining puzzles are crucial for a better visitor experience. I sincerely hope these issues are addressed for the sake of future patrons otherwise they shouldn't bother.

We played Chamber of Serpents with 4 of us and we could finish it before 10 minutes to go. Puzzles are well thought of and go well with the story. When we were about to leave, the game master informed us that on the same day if we play another game, we get straight 30% OFF. We played “The Diamond Heist”, which was amazing. The place is of wonderful ambience and excellent support staff (10/10). Plan to come back again with a bigger group.

Had such a great time! We did the Dark Ritual which was quite challenging. The theme was so richly incorporated into the puzzles. The staff were very friendly and enthusiastic. Will definitely be back to try other rooms if they’re anything like Dark Ritual!

I planned a surprise proposal to my partner at E-Exit Yorkville in September 2023. It was the perfect place since they had a room called the “The Diamond Heist”. The team was accommodating to my concerns and what I needed to get the event completed. Chandni got more involved as the date drew closer. She helped me with arranging a pre-booking of the same room on an earlier day with some of my friends to guarantee an escape “in time” on the day of. Furthermore she was open to helping make sure my custom puzzle was integrated with the escape room tasks and made sure the moment was extra special by playing my partner’s "wedding" song upon popping the question. My experience with the business is great and the people here are willing to go above and beyond to make your next outing a special one. Thank you E-Exit Yorkville and thank you Chandni! I am glad this is a memory we can look back on positively in various ways!

Central location, good puzzles and great staff. We made a last minute booking here and I'm glad we did. The staff were really accommodating about our request to switch to Chamber of Serpents. We liked it so much we booked a second escape room immediately after. Our game master for both rooms was Arteya and her quick wit and casual banter with us really made the experience. The staff feel like a cool group of friends always ready to joke around with customers. My favorite was Dark Ritual. The decor was immersive and puzzles had the right amount of direction. I can't wait to be back to try the rest of the rooms!

Went to the Chamber of Serpents with my friends and it was SOOOO fun!! The puzzles are challenging yet enjoyable! Highly recommend!

We had a great time solving That Sinking Feeling. The room was immersive with fun and challenging puzzles. Highly recommend as a team building activity, especially as the location is central. There are multiple games/experiences depending on what you're looking for. Alex was an excellent host and very accommodating of our needs.

It was a truly experience at the Escape Room where we had gone for a team outing. The ambience justifies the name.The Diamond Heist game was mind blowing. We got engaged in solving some brain churning and cool puzzles. The Room hosts numerous games that will have your adrenaline pumping at its maximum. Here one can enjoy the adventure upfront with the games enticing you. The staff is extremely helpful. It was an unlimited fun experience. A time spent well.

My co-workers and I had a terrific experience doing the Diamond Heist. The staff member we dealt with was very enthusiastic and explained everything very clearly. The room was challenging but the puzzles made sense. Excited to try some of the other rooms in the future.

My sisters and I had a good experience doing the Diamond Heist. The staff member we dealt was very helpful and explained everything very clearly. This escape room was challenging but the puzzles made sense. The staff member had to help us a few times so that we could solve the first three clues!

Speaking as casual puzzle enjoyers, my boyfriend and I really enjoyed our time here! We chose to do Dark Ritual and were able to complete it using the hints, skips, and the 5-10 extra minutes they kindly offered to us as we were close to the end. It was definitely challenging enough for the two of us, but the puzzles don't feel impossible to solve, it was more of a matter of time. The hints were vague enough to still give you a sense of accomplishment when you solve something and were great to either point you in the right direction when you are stuck and not sure about what to do, or give reassurance that you are at least looking into the right thing, with the time ticking away. I've noticed in the reviews that some have commented on the quality of the props and decor, and while I can't speak for the other rooms and quite frankly, it has been a long time since we have done an escape room, but we found Dark Ritual to be fine. I don't believe E-Exit advertises themselves to be a premium escape room like some others, and they also offer a number of discounts you don't often see elsewhere, so I think it's fair. The puzzles were fun and engaging, and the staff were accommodating and friendly. We were initially a little concerned about doing an escape room with only two people, but this location and these rooms seem great for smaller parties. We would definitely consider going again and trying out the other rooms!

I have already done two escape rooms here and each one was great! Really enjoy more “digital” games (I.e. not opening one combo lock after the other). Great for small or large groups as they offer private games as long as you have the minimum Numbers required! Suggestions: have a video to watch before starting the game to set the scene and the atmosphere for the game. This can be on the iPad already provided to the group. Have background music or make it slightly louder to set the mood for the game.

When we left a review here, we complained about a specific staff. the owner personally called us to apologize for his behavior and weeks later, that same staff also gave grief to other customers and the owner called again to update us that he was let go. the owner sounds very passionate and dedicated to his customers - although we haven't had a chance to try the rooms yet, he's offered to have us back and personally host us! really appreciate it and just wanted to update this review in the mean time.

Very friendly staff! They took time to explain everything we needed to know for the escape room. Had a great time and escaped our room with 18 seconds to spare!

A couple of friends and I did the Chamber of Serpents room and it was great fun! The puzzles were fun to figure out and the setup was excellent. The hour to escape from the room flew by. I think some of the bad reviews I’ve read here are from people who are salty they couldn’t finish it. Git gud! This place is great and we’ll definitely be back sometime to try the other rooms!

Loved our experience here! We did the diamond room and the serpents one back to back and it was so fun! We got to do it privately as a date and work together on it… the serpent one was our favourite and the staff were so great! Highly recommend!

Had an amazing experience here. The hospitality and service was some of the best I've EVER experienced, ANYWHERE - courtesy of Viraj. I will definitely be coming back for more. Fair to say, excellent customer service goes a very long way for any business. P.S - We tried the Serpents escape room. Came close to completing it but no bueno.

Enjoyable experience, went for a friend's birthday (birthday person gets to go for free!) and did the Diamond Heist room. The ambiance in terms of lack of music or lighting didn't make it seem as intense (which might be preferred by folks, but is sometimes fun for energy-purposes). The staff were nice and helpful! The experience was just generally less climatic for our room.

I've been to several escape rooms in Toronto during the past few years, and "The Dark Ritual" was by far the worst. The room was full of red herrings, puzzles with answers that didn't make sense, and a broken device that wasted 10 minutes of our time (*). There was no backstory to the room, either in the visual design or in the ending. A clue was reused from a previous round, and there were some misleading objects in the room that weren't part of the game. These are clearly against the principles of escape room designing. Finally, the room was so expensive for what we got. The puzzles were cheap and the props were poorly made. I would not recommend this escape room to anyone. It's a waste of time and money. (*) The person responsible for our room gave us 10% off after finding out that the device was broken. She was nice and friendly; my comment is only about the room itself.

Had a ton of fun doing the Chamber of Serpents and the Sinking Feeling rooms. The people working there are super kind and very accommodating if you accidentally show up 50 minutes early. Which I may have done.

My friend and I booked online for the Diamond Heist room, the process was clear and easy. It's super helpful to see not only the difficulty level but also the success rate. It greatly helped inform our decision on choosing a room. They don't ask you to pay at the time of booking, only when you arrive. There is a small seating/waiting area at the front near the door and a check-in desk where you sign a waiver and the rules are explained to you. Before the game starts, you can hang up your coats and they also ask you to put your phones and bags in a locker near the front desk. You do not get the key, the employee holds onto it for you. At other escape rooms I've been to, they allow you to hold onto your locker key. The Diamond Heist room had a success rate of 30%, it was not difficult and with two people, we cleared it with 17 minutes to spare. We had some technical issues which the employee promptly helped us with. Overall a very fun experience. I'm looking forward to returning and trying some of the more difficult rooms :)

Did the Sinking Feeling room. Would love to give this place a better review because the room seemed cool, but one of the puzzles we couldn't get was actually broken (we asked for a clue with 8 min left and the person had to finally come in and manually open it cause the device was broken, but by then all our time was finished). Kinda sucked the fun out of it, no partial refund offered, or even a chance to put 8 min back on the clock (it looked like we were the last ones in the room that night and they still had a while before closing)--though who knows how much time we would have had left if the puzzle had worked. Felt extra bad cause my friends paid for me to go.

Came here a few weeks ago as a group of two to try one of their escape rooms. We have each completed approx 200 escape rooms, we don’t often review them publicly, but felt it was necessary to leave a review as their rating on Google did not reflect the experience we had. There was very little flow in the game and very hard to get into it. There was WAY too much required reading in the room, especially for a DARK room in which a small lantern is given as a source of light before entering. The tipping point for us was our experience when time ran out. We were unable to complete the game (which we have no problem with). The employee came into us and said she could give us a few extra minutes to try and finish the game, if we wanted; and it would only cost $5 each. In all the escape rooms I’ve ever been to, this is the first time I’ve been offered to get extra time for an extra charge! Considering the game cost $35 per person to start with, and then asking for even more money is absurd. The worst part about this, is that one of the props was not reset properly in the game itself and we were able to access something we weren’t supposed to. There was no mention of this and they still wanted to charge us extra. We declined the offer. On top of this, the $35 charge plus tax per person is astronomically high for the experience you get. We were both extremely disappointed with our experience and will not return.

I enjoyed it a lot but some instructions can come a bit confusing. We spend over 20 minutes trying to figure out a puzzle where the staff told us not to use contents on some items that we ended up not using/touching at all. When we run out of time we learned that we needed to move those items around - again a bit confusing since staff said not to use the contents so we were clueless and missed valuable time there. With more experience I’m hoping we can have best experience next time.

Honestly the worst escape room we have ever done. We did dark ritual. The room has a low success rate not because it is exceptionally difficult. It has literal mistakes in it. The different pieces with critical clues had mistakes, making the puzzle unsolvable. They had faded writing, further making progressing disjointed. The puzzles themselves were not logical in any way. The staff even acknowledged the mistakes in the puzzle. The room was unacceptably bad. The staff wasn’t really paying attention to our progression, and just lazily repeated the same thing to us. We did get a 10% discount, because of the mistakes and issues that we flagged, and that the staff actually acknowledged. But don’t bother with this room unless they actually fix the problems. There are much better escape room experiences in downtown Toronto.

We did the Diamond Heist room which was awesome and the suff here are amazing!! Since the activities mostly require intellectual abilities, one things we were hoping for is to have more physical activities blended in, as that would even more fun doing so as a group.

Fun themes. Good layout and friendly helpful staff. Nice ambiance. Some puzzles were a little bit worn out or a piece a little bit not working as smooth as it once did, but with a little TLC these puzzles will resume their shine no doubt! Always a fun experience

Galaxy Far Away Room: We have done over 40 rooms all across Ontario: Ottawa, Windsor, London, Hamilton, Oakville, Burlington, Milton, Toronto. This was the absolute worst escape room we have ever encountered. It wasn’t 1 thing - that would be just normal, we don’t expect perfection - it was everything. 1. The room is right at the entrance to the facility. There is no sound isolation whatsoever, you can hear everything happening outside. Immersion=0 2. Ambiance: it was insanely hot inside the small space, we were cooking. 3. This was the first room ever where we were told we are not allowed to take a water bottle inside. That’s insane. Food or pop, absolutely, don’t take inside. But water? 4. Whoever designed this room did it backwards - had an idea that sounded good to them, then retrofit some items in the room to make them “work”. Newsflash - they don’t. It’s not that the puzzles are hard. There is no connection between the puzzles and the hints provided on the iPad. 0 logical connection. 5. Hints - and clues. Those are two different things. The room is supposed to contain clues which, when properly deciphered, lead to the solution. This room has almost no clues. The iPad they give you - again, 0 immersion but by now that’s a minor detail - contains what can be charitably called clues. That’s not how escape rooms are supposed to work. 6. A critical piece of technology does not work. The attendant had to come in the room twice to make it work. If the tech does not work as intended each time, then it’s out of place or defective. Remove or redesign. 7. Red herrings are ok, even expected. But when the same thing is a design / red herring in one space but then is a clue (for once there was a clue) in another, that’s poor design. Other red herrings are scattered throughout the space willy-nilly that you never need, they’re just scattered around to make it look as if there’s more to do than there actually is. 8. A small number of total puzzles which given the cost is really overpriced, but I guess that’s irrelevant; since none of them make sense, you will get nowhere anyway so each is insanely time consuming. 9. Items that are part of the room structure: in over 40 rooms we have always respected the instruction to not touch, push, climb, twist etc any part of the actual physical structure of the room. Check. As expected, we were told before starting this room that we should not touch, push etc anything in this one, also. Of course, makes sense. Except you can’t advance from the first space unless you absolutely break this rule and do the exact opposite. Again, poor design and poor instructions. Just put stickers on items you aren’t supposed to touch like proper rooms do, and then it becomes obvious that a place contains a puzzle related item if there’s no sticker. This is just logic… 10. Whoever designed this room is a born contrarian. The usual process is: you find a bunch of scattered clues, put them together, they lead you to decipher / interpret /open a lock in the room. This designer thought it would be amusing to give pointers the opposite way: things that don’t exist are the clue - places, numbers, letters, etc. if it isn’t there, if it doesn’t repeat, if there is no pattern… that is a clue, but not in any sort of logical way. Seriously hope they consider another career in the future. 11. The last clue to solve the room and get out was more of the above. Absolute sheer silliness - we could not believe it. When you manage to process a bunch of info from a screen flashing every 20 sec so you just wasted time waiting to read / take notes of all the content, you finally accumulate a bunch of clues to lead to X and you’re stumped. Fair enough, sometimes you run into something you can’t figure out, so you ask the attendant for a hint and she says, well you actually need to use the clues to eliminate the logical response and see what you are left with? Wow. Just… no. So, although there may be another room at this location which is good, we’ll never waste $120 for 3 people to find out.

Absolutely horrible experience. Our group have been to many escape rooms and this one was by far the worst one ever! Eight of us went to the Galaxy room on Saturday night, spent almost $500 on lame games and in a cheap room with barely and work! Also, one of the devices in the first room was broken which wasted so much of our time. Rather than being engaging and fun, it was boring and frustrating. We ended up leaving the room 10 mins early because we were all bored! We asked for someone from the management, and of course no one was there to be responsive! AVOID THIS PLACE! Such a SCAM

Had a really enjoyable time doing the Harry Potter themed escape room. The staff member working there was very helpful and polite. The issue that arose was this staff member quite obviously had not showered in a very long period of time. Everytime he walked into the room a very bad sweat smell followed, which though he seemed like a nice person, was very unprofessional in my opinion. It was so bad to the point that we polity declined his offer to take pictures as we didn't want him touching our phones. Someone needs to bring this up to him in a professional manner.

This was one of our favourite escape rooms! We did the Dark Ritual (stranger things themed) and the Chamber of Serpents rooms (harry potter themed), and both were the most exciting rooms we’ve completed so far. We even received a discount for doing both rooms in the same day. Overall, it was an experience we thorough enjoyed and we will definitely come back!

Awesome experience! Rooms are based in interesting concepts. We were a group and played three different rooms and had a great experience in each. The staff was professional and polite. Will definitely come back.

I took my wife to her first Escape Room yesterday at this location and I'm a bit of a beginner myself. The Diamond Heist was a perfect entry level scenario for us. We loved it and had a ton of fun! The staff was super friendly and handled our beginner skills like a pro; assisting us while still leaving room for a challenge. I highly recommend this location to everyone! We'll be coming back for more! Tysm

Visited E Exit Yorkville Escape room recently and boy it was such a fun time!! They had sooo many rooms to choose from and while everything got us excited we were most excited about Harry Potter themed escape room. It felt so real and magical so you have to experience it on your own!! Highly highly recommend