(Translated by Google) I was a customer despite having an excellent mechanic the store owner commercially leaves a lot to be desired Invalid arguments in sales and customer dialogue (Original) Fui cliente apesar de ter um excelente mecânico o dono da loja comercialmente deixa muito a desejar Argumentos pouco válidos nas vendas e no diálogo com o cliente

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(Translated by Google) An excellent bicycle company located in the center of Mafra. Specialized brand representative that offers a set of services in the technical and commercial area. A very helpful staff with great technical skills in the area. The store is quite large and has a huge variety of products. Sells new and used products. (Original) Uma excelente empresa de bicicletas situada no centro de Mafra. Representante da marca specialized que oferece um conjunto de serviços na área técnica e comercial. Um staff muito prestável e com grandes competências técnicas na área. A loja tem uma dimensão bastante grande e com uma enorme variedade de produtos. Vende produtos novos e usados.

(Translated by Google) Very good looking store, excellent material and 5 star service! (Original) Loja com muito bom aspecto, excelente material e atendimento 5 estrelas!

Tive o grande prazer de conhecer a BIKESPOT e posso falar que o Ricardo Ferreira e sua equipa são profissionais sérios e altamente qualificados. Ricardo foi extremamente atencioso e disposto a atender às necessidades da minha bicicleta. Se houvessem 10 estrelas esta seria a minha avaliação! Desejo todo sucesso a Bikespot! Vamos apoiar os negócios locais!

Friendly and offers excellent service & competence!

Great service and prices

The team saved me from spokes issues and a slow flat in a very short time. Efficient and pleasant service. I recommend the shop, a must in the area!

One of the best experiences ever had with a bikeshop. These guys aren't only super efficient and professional, but also incredibly friendly. Other than my regular services, I was stuck last minute with a few desperate upgrades before a race.......they didn't hesitate to help me out and get me riding again. Ricardo = legend

Perfect, kind and fast service with a smile!

Friendly staff and very helpful (English speaking) fixed up a second hand bike for my daughter perfectly. Great maintenance service. Thanks

What a nice and well equipped bike shop. Bikespot has some beautiful bikes on sale and the guys are incredibly friendly. They helped me with my seat post clamp issue and made it possible for me to continue my bikepacking trip. Thanks again!

(Translated by Google) I went in, asked a question and never come back. Poor customer service and no desire to captivate the customer. If the value of a service can vary greatly, assume a scenario and enter the value for this scenario. I will not perform a service without knowing the value range, even though I know that the value can vary greatly according to what needs to be done. Edited 9/19 after reply > I was never asked if the bike was on site. Anyway, thank you very much for the answer, because that was what was supposed to happen. I will continue to make trips to the old mechanic. (Original) Entrei, fiz uma pergunta e nunca mais volto. Péssimo atendimento e pouca vontade de cativar o cliente. Se o valor de um serviço pode variar imenso, suponha um cenário e informe o valor para este cenário. Não vou realizar um serviço sem saber o range de valor, mesmo sabendo que o valor pode variar muito de acordo com o que for necessário fazer. Editado em 19/09 após resposta > Nunca me perguntaram se a bicicleta estava no local. De toda a forma, muito obrigado pela resposta, pois era o que era suposto acontecer. Vou continuar a fazer viagens ao antigo mecânico.

(Translated by Google) 1st experience was impeccable. I was taking a bike ride and I had a problem with the rear wheel (warped/spokes awakened) and Ricardo and his colleague from BikeSpot in Mafra got me out right away. The 2 wheels were impeccable and better than they were and so I could continue the trip to roll even better. Thank you very much for your sympathy, availability and professionalism. Big hug (Original) 1°a experiência foi impecável. Estava a dar uma volta de bicicleta e tive um problema na roda de trás ( empenou/raios despertados) e o Ricardo e o seu colega da BikeSpot em Mafra safaram me na hora. As 2 rodas ficaram impecáveis e melhor do que estavam e assim ainda pude continuar a viagem a rolar ainda melhor. Muito obrigado pela simpatia, disponibilidade e profissionalismo. Grande abraço

(Translated by Google) I already had the second breakdown in Portugal. This time the hose and the coat were broken. It's a Schwalbe Balloon Big Ben Plus. I called, searched via WhatsApp and email, but it was only available at Bikespot. Ricardo Ferreira answered my inquiry by email immediately and the repairs were carried out right after the lunch break. He was very very friendly. During this time we went to a cafe and then received an email from him that the bike was ready. A very good service. Thank you for the quick help, we can now continue our round trip and continue to enjoy Portugal. Muito obrigada (Original) Ich hatte schon die zweite Panne in Portugal. Dieses Mal war der Schlauch und auch der Mantel kaputt. Es ist ein Schwalbe Balloon Big Ben Plus. Ich habe telefoniert, per WhatsApp und per Mail gesucht, aber nur im Bikespot war er vorrätig. Meine Anfrage per Mail wurde von Ricardo Ferreira sofort beantwortet und die Reparatur gleich nach der Mittagpause durchgeführt. Er war sehr sehr freundlich. Wir gingen in der Zeit in ein Cafe und erhielten anschliessend von ihm eine Mail , dass das Fahrrad fertig ist. Ein sehr guter Service. Vielen Dank für die schnelle Hilfe, wir können nun unsere Rundreise weitermachen und Portugal weiterhin geniessen. Muito obrigada

Efficient and high quality service. My bike feels awesome again. Thank you!

im not brave enough to put 1 star but its what i would evaluate,beacuse In my opinion, the man working on the desk, doesnt know much about some parts of the Bike, when i go there to fix my bike i need to talk directly to the Mechanic, and that doesnt make sense.

The gears of my gravel bike were damaged during the flight. The repair was carried out immediately. Very friendly and helpful.

(Translated by Google) I am English and and trying to make the switch to Specialized. Great store, bikes and equipment! (Original) Estou Inglês e e tentando fazer a mudança para Specialized. Ótima loja, bicicletas e equipamentos!

(Translated by Google) Five star service 👀 fast and effective workshop👌 (Original) Atendimento cinco estrelas👀 oficina rápido e eficaz👌

(Translated by Google) Good night I have been a Bikespot customer for a long time, I just have to say good about the sales and after-sales service, I bought some tacx Neo 2 rolls there, which broke down at the beginning of November and last week and a half I already have the rolls here tacx to be able to take advantage of them, thank you again for your professionalism. 👍 (Original) Boa noite já sou cliente da Bikespot à muito tempo, só tenho a dizer bem do serviço de venda e pós venda, comprei lá uns rolos tacx Neo 2 , que no princípio deste mês de novembro avariou e passado semana e meia já tenho cá os rolos tacx para poder usufruir deles, muito obrigado mais uma vez pelo vosso profissionalismo. 👍

(Translated by Google) Quality professionals and personalized service. (Original) Profissionais de qualidade e um atendimento personalizado.