1/5 Olivia F. 1 year ago on Google
Update
22/09/2022
The
hotel
emailed
me
back
after
14
days
of
no
contact
/
silence.
They
emailed
me
a
pic
of
a
blue
dress
which
is
size
18
and
a
random
brand.
My
“stolen”
dress
is
Ralph
Lauren
and
in
size
6.
In
the
email
they
claimed
that
they
checked
again
and
again
and
found
a
dress...
which
was
very
odd
as
the
standard
hotel
room
is
a
place
that
very
easy
to
spot
any
personal
belongings
of
the
guest.
Why
took
almost
2
weeks
to
find
a
dress?
Something
NOT
easy
to
miss
like
earrings...
this
leads
me
to
think
it’s
a
co-ordinated
event.
They
have
been
avoiding
answering
my
original
query
about
the
dress
when
I
called
the
reception
5
times
in
the
first
week.
Their
excuse
was
-
they
have
not
talked
with
the
cleaners
for
my
room,
and
that
was
2/3
days
after
I
have
checked
out.
If
the
cleaner
did
not
report
or
find
any
personal
belonging
that’s
what
they
said
to
me
in
my
4th
call
to
them.
How
did
they
find
the
dress
now
after
2
weeks??
Only
after
I
left
a
negative
review
on
a
public
forum...
where
is
this
dress
come
from
?
Is
this
an
attempt
to
shut
me
up
?
This
whole
thing
is
handled
very
badly
and
unprofessionally
by
the
hotel.
Again
be
warned!
This
is
not
a
5
star
hotel
standard!
The
hotel
won’t
return
my
dress!
Be
careful
with
this
hotel
!
I
forgot
one
of
my
expensive
dresses
in
the
hotel
last
Sunday
and
I
called
the
hotel
same
day
to
ask
them
to
find
my
dress
as
I
changed
my
outfit
the
day
after,
and
the
dress
was
not
packed
in
my
luggage.
So
only
reasonable
explanation
is
that
I
left
the
dress
in
the
hotel
room.
However
I
had
to
call
5
times
to
ASK
the
hotel
staff
to
check
and
return
my
call.
They
did
not
return
either
my
email
or
calls
once.
They
only
asked
the
cleaning
staff
on
Weds
evening
when
I
called
4
times
already
and
they
said
they
were
too
busy
to
receive
customers
to
return
my
call.
I’m
pretty
sure
at
this
point
either
the
hotel
staff
kept
the
dress
or
they
could
not
be
bothered
to
deal
with
it
once
you
have
checked
out.
Such
an
dishonest
hotel
!
Not
professional
at
all.
Do
not
recommend!
Mind
your
valuables
if
you
happen
to
stay
there.
If
you
accidentally
leave
something
in
the
room,
you
will
not
get
it
back!