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Frequently mentioned in reviews: room (17) good (11) stay (10) hotel (7) price (7) clean (7)
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  • 1/5 Graeme M. 9 months ago on Google • 9 reviews
    Once I stayed in a hotel room in Dover that burnt down with me in it, I would rather stay there than here. Had an incredibly aggressive receptionist who denied I had a booking and continuously swore at me while I tried to explain myself. Finally convinced him to let me stay and the room I stayed in stank of cigarette smoke and was disgusting. Avoid this place at all costs.
    2 people found this review helpful 👍

  • 1/5 Phillip F. 9 months ago on Google • 7 reviews
    The worst. At pretty much every point during our stay, this hotel failed us. We booked online, and arrived late at night. There was a bit of a language barrier, but after some time they see us to our room, except it's one double instead of two singles as reserved. They correct the mistake and we go to bed, only to be woken up at a different front desk person at 9am, literally yelling at us to get out because we are in the wrong room. After leaving the room and going to the lobby again, they said they lost our reservation and we had to book a new one that isn't at the same rate and doesn't cover our time here. Eager to see Toulouse, we have the angry front desk gentleman (who is literally swearing in French under his breathe in our entire interaction), book our new room for 2 days instead of 3. This new room stinks, literally. It smells like someone chain smoked cigarettes for years in there. Also the A/C was broken in the room. I would seriously consider sleeping outside before paying any amount of money to sleep here again
    2 people found this review helpful 👍

  • 3/5 Eirini I. 5 months ago on Google • 157 reviews
    Nice space of the room, inconvenient chairs but nice beds. Clean bathroom and you can have as much coffee as you like for free. I find the price very high though.

  • 3/5 Kuba S. 3 months ago on Google • 3 reviews New
    Hotel is conveniently located near Saint Cyprien metro station. Rooms have a small kitchenette but are rather old. Water from shower easily goes out and I ended up with a wet floor in half of the room first time I used it. Housekeeping is not included, unless you stay longer than a week. WiFi worked only for a few hours of my 8 day stay there. The guy at the reception working on a night shift is very rude and aggressive if asked about... well, anything. He screamed at me when I forgot the keycode to the main entrance, told me WiFi is not his problem when I reported it doesn't work and made some angry comments in French (I spoke English to him) when asked about how to pay for a coffee. In general, good value for price but don't expect any comforts and rather stay in the room during the night to not to disturb the angry receptionist.

  • 5/5 Margarida G. 2 years ago on Google
    Very clean, good WiFi, large apartment (room and living room), extra bed very comfortable (it's not usual), great location (10 minutes walking from pont Neuf, 5 minutes from two metro station, bus stop in front), at least two supermarket's very close, a lot of bakeries and a market. Lot of bar and restaurant's on a 5 minutes walk. It's really an apartment, no one is going to clean it or make the bed during your stay. I would recommend it, great price.

  • 5/5 SalvaGR 11 months ago on Google
    Good price, the rooms are comfortable and clean and the service is really gentle. 100% recommended!

  • 1/5 Gabriela C. 1 year ago on Google
    Very dirty place, towels, windows, floor, everything, it smeled horrible everywhere. I dont recommend.

  • 4/5 Libor R. 1 year ago on Google
    I spent 2 nights in this hotel, which is clean, well located, offering a good breakfast and having a helpful staff.

  • 2/5 Fatima S. 3 years ago on Google
    There is no reception in the afternoon, so when we arrived at the hotel at 1pm the hotel was closed and we were stuck outside in the heat of summer. They didn't give us a code in advance to access the property because apparently we had to pay for tourist tax, me & my husband both don't understand why they didn't charge it when we did the booking. The room was decent. The small available kitchen had a microwave, a fridge, an electrical kettle, an electric stove, with basic utensils along with plates, cups, a dish soap & a sponge, but the bed is small and the bath had a small glass barrier that wasn't effective at keeping the bathroom dry when one takes a shower.

  • 4/5 Anne 2 years ago on Google
    I did not have very high expectations but I must say that this place was a positive surprise for it's price. Room was spacious,with comfy bed, clean , nice bathroom with warm water. I don't know much about the kitchen facilities, didn't use it. Location was very good, close to metro. As a solo female traveller I also must add that it felt safe both in the hotel and in the area around. Only kind of minus is that you must empty your trash before leaving otherwise a fee is placed and that is not perfectly clear when you book the room or arrive at the hotel. Would definitely stay there next time too!

  • 5/5 Oswaldo v. 1 year ago on Google
    Nice place to relax and sleep. For $11 (Euros) you can enjoy of a nice breakfast... Fresh juice, eggs, cake (homemade), coffee, tea, and many more. All members of the crew are really nice persons... Highly recommended. For people from Mexico, who does not speak French, they are members that can help you in Spanish.

  • 5/5 Achmad R. 1 year ago on Google
    Comfort place to stay. This aparthotel is good for you to have long stay in Toulouse. With affordable price they provide you with good service, comfort room, the kitchen set complete with the cutlery and fridge. They have an interesting announcement board with events information around Toulouse in their cozy lounge. The staff is really helpful and friendly. Make sure you take photo at the lounge and post it on their world map wall.

  • 3/5 james e. 4 years ago on Google
    Ok for the money but not terribly clean. Rather dated decour in the room, breakfast was good and staff were friendly. Conveniently located 5 mins from metro.

  • 5/5 Nitin Kumar A. 5 years ago on Google
    Very nice apartment with all amenities. Good location, near to metro station. Super market just the next building. Walking distance to river bridge. Staff was very good, english speaking and understanding. Always helpful and promptly responded to my requirements. Right pricing without any hassles. Keep the good work going and wishing you best in the future.

  • 1/5 Gael B. 4 years ago on Google
    Not recommendable! Dirty. I found several spiders next to the and 1 cockroach! Besides "pets", shower curtain does not look 100% good as well. Breakfast is decent. With that price it's a shame that cleanliness is at this level.

  • 5/5 Andrew R. 3 years ago on Google
    Excellent clean and spacious rooms. Brilliant staff, who are always polite and helpful.

  • 2/5 Krishan Kumar A. 5 months ago on Google • 1 review
    Room is very small with less abience light. No cleaning, not really a good breakfast, all are like ready made. Very bed wifi connection.


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