Hospital Center University De Toulouse image

Hospital Center University De Toulouse

General hospital ‱ University hospital

😠 Secretaries, each more unpleasant than the other, and this JUST on the phone so I can't even imagine what it must be like to be in front of them. I was literally yelled at by one of the secretaries because I asked for more information regarding a medical appointment, made by my endocrinologist, and... People often mention vous, pour, appointment, people, 'acc, service, access, pass, votre,


Address

2 Rue Charles Viguerie, 31300 Toulouse, France

Website

www.chu-toulouse.fr

Contact

+33 5 61 77 22 33

Rating on Google Maps

2.90 (59 reviews)

Open on Google Maps

Working Hours

  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: vous (18) pour (13) appointment (7) people (7) 'acc (7) service (7) access (6) pass (6) votre (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 aveyronais c. 1 year ago on Google ‱ 78 reviews
    I go through all the hospitals in Toulouse and in many departments. We can complain about many things but I have always been respected by doctors and teachers and nursing staff. Except once in the emergency room where a young nurse told me that I was not lucky to have multiple sclerosis at my age because I was going to be a vegetable. But apart from that we are lucky to be cared for
    14 people found this review helpful 👍

  • 1/5 Jiji M. 3 years ago on Google
    Et ben,pauvre France,je suis tombĂ© sur un phĂ©nomĂšne Ă  l'accueil, Ă©tant sourd d'une oreille, j'ai fait rĂ©pĂ©ter 2 fois un numĂ©ro de tĂ©lĂ©phone,que n'ai-je pas fait malheureux, j'ai commis l'irrĂ©parable,faire rĂ©pĂ©ter 2 fois un numĂ©ro de tĂ©lĂ©phone et cette dame que je vais respecter doit faire un mĂ©tier de dur labeur apparemment,car pour elle je lui ai manquĂ© de respect. C'est terrible,je le reconnais. Mon dieu mais oĂč sommes nous tombĂ©s pour en arriver lĂ . Pitoyable. Pauvre femme j'ai mal pour elle. Consternant
    24 people found this review helpful 👍

  • 1/5 Aenor von F. 11 months ago on Google ‱ 68 reviews
    The operator attacks you and calls you an imaginary patient after 2 minutes of calling, completely unaware of your case. Then threatens you to never make your appointment in a completely arbitrary manner by shouting at you. Appointment requested by another doctor... It's really a shame to treat people in distress this way. Insults, verbal violence, refusal of care, it's all there. Many other opinions note her aggressiveness, this secretary should think about changing jobs. To welcome is not to despise or destroy the people to whom we address.
    9 people found this review helpful 👍

  • 5/5 Nathalie L. 2 years ago on Google ‱ 13 reviews
    Instead of criticizing the Chu of Toulousei at one time he traveled 250 km to have my son treated in Purpan because in my city too bad so the unhappy ones stop complaining the staff has always been pleasant and competent. In this time of crisis it would be desirable to be more lenient towards caregivers!!!
    17 people found this review helpful 👍

  • 1/5 You T. 2 years ago on Google
    (Translated by Google) A video is circulating on youtube in which a patient is denied access by two people, a guard speaking perfect French (đŸ€­) and a lady who had just woke up, surely. SHAME ON YOU...the pass on good back, it only covers your moral and professional incompetence. (Original) Une vidĂ©o circule sur youtube dans laquelle une patiente se voit refuser l'accĂšs par deux personnes, un vigile parlant un français parfait(đŸ€­) et une dame qui venait de se reveiller, surement. HONTE A VOUS...le pass Ă  bon dos, il ne fait que couvrir votre incompĂ©tence morale et professionnelle.
    13 people found this review helpful 👍

  • 5/5 edith h. 2 years ago on Google ‱ 17 reviews
    Hospitalized in Rangueil in general medicine gynecology on December 1, 2021 room 502. I would like to say that all the staff without exception were extremely kind, attentive and always in a good mood. I had to make an appointment again and the person I spoke to on the phone was very kind and helped me resolve a small error that was beyond their control. Thanks again to everyone
    9 people found this review helpful 👍

  • 5/5 Martine V. 8 months ago on Google ‱ 4 reviews
    When I read all these messages I ask myself one and only one question: When we come to the hospital it is above all to be well cared for by competent multidisciplinary teams. However, I don't see this passage mentioned anywhere. What raises the real questions? As for the welcome, everywhere we go we come across friendly people and others less so. People are not always easy either, we only have one version of the facts. This is why opinions must be taken and left.
    5 people found this review helpful 👍

  • 1/5 Julia H. 2 years ago on Google
    (Translated by Google) ADVICE to any person being refused access to healthcare, bring in a bailiff or lawyer. If not possible, do not hesitate to call the police. take the names of each person denying you access. They are in service and represent the public service, they are obliged to provide their identity. Above all, don't let that happen, they have no right to do this. Collaborator hospital that dares to refuse access to its PUBLIC establishment. We keep all the evidence and each person refusing access will see their individual responsibility engaged. The refusal of access to care is a crime, for the moment you are zealous, but soon you will be in the dock. Nuremberg took place, the truth has always come to light. You had collaborated in the days of H1N1 and all the other attempts to poison the population. This time we are organized and everyone involved in this abject situation will pay for their crimes. Better for you that you quickly place yourself on the right side of justice, we are more than motivated and we will not let you do without a fight. In 1940, there were the collaborators and the resistance fighters, do you prefer to be the train driver who takes you to Auschwitz or the resistance? The fight is just starting, you will see all the colors. (Original) CONSEIL Ă  toute personne se voyant refuser l'accĂšs aux soins, faites venir un huissier de justice ou avocat. Si pas possible n'hĂ©sitez surtout pas Ă  appeler la police. prenez les noms de chaque personne vous refusant l'accĂšs. Elles sont en service et reprĂ©sentent le service public, elles sont dans l'obligation de fournir leur identitĂ©. Surtout, ne vous laissez pas faire, ils ne sont pas en droit d'agir ainsi. HĂŽpital de collabos qui ose refuser l'accĂšs Ă  son Ă©tablissement PUBLIC. Nous gardons toutes les preuves et chaque personne refusant l'accĂšs verra sa responsabilitĂ© individuelle engagĂ©e. Le refus d'accĂšs aux soins est un dĂ©lit, pour l'instant vous faites du zĂšle, mais bientĂŽt vous serez au banc des accusĂ©s. Nuremberg a eu lieu, la vĂ©ritĂ© a tjrs finie par Ă©clater. Vous aviez collaborer Ă  l'Ă©poque de H1N1 et toutes les autres tentatives d'empoisonnement de la population. Cette fois nous sommes organiser et chaque personne participant Ă  cette abjecte situation paiera pour ses crimes. Mieux vaut pour vous que vous vous placiez vite du bon cĂŽtĂ© de la justice, nous sommes plus que motivĂ©s et nous ne vous laisserons pas faire sans lutter. En 40, il y avait les collabos et les rĂ©sistants, vous prĂ©fĂ©rez ĂȘtre le chauffeur de train qui emmĂšne Ă  Auschwitz ou le rĂ©sistant? La lutte commence tout juste, vous allez en voir de toutes les couleurs.
    5 people found this review helpful 👍

  • 5/5 Solenn L. 1 year ago on Google
    Merci aux personnels hospitaliers du service des urgences psy qui a su m'écouter, qui a toujours été bienveillant et qui malgré le fait qu'il y est beaucoup de monde à toujours su calmer mes angoisses avec autre chose que des médicaments durant mes hospitalisations.
    5 people found this review helpful 👍

  • 1/5 Talayssat B. 2 years ago on Google
    Impossible de joindre le service traumatologie pour une ligamentoplastie. C'est dingue d'avoir un standard qui ne prend ni les appels, ni les messages et ne rĂ©pond mĂȘme pas aux mails de demande de rdv...
    5 people found this review helpful 👍

  • 5/5 Romuald S. 1 year ago on Google
    Bonjour bonne année a tout ces médecins généralistes et les médecins d'urgence de votre disponibilité envers tout les patients de votre temps votre dévouement votre sourire merci beaucoup de la part de Romuald mes filicitation je suis fiÚre de tout ces médecins
    4 people found this review helpful 👍

  • 1/5 Khelifa m. 6 months ago on Google ‱ 14 reviews
    Be careful with the orthopedic and traumatology department if you are offered Dr. Justo DO NOT make an appointment with this person because he is not a doctor, he is a crook who sends his assistant who does not know what a patient is , and it shows that they are there just to waste people's time, to play with people's disabilities, after five years without making an appointment, I was finally able to get an appointment but like by chance the Radio stations closed, I see them laughing and saying Collegue, you're a minute late I won't play the radio for you I can hear everything in the corridor it's unacceptable, behavior of m
. I think that if there wouldn't have been legal proceedings there would have been plenty of people who would have put him back to his senses 😁😂
    1 person found this review helpful 👍

  • 5/5 Adjila B. 2 years ago on Google
    (Translated by Google) After calling for some information, I want to say that I came across some very kind people. So much so that I want to leave a comment to thank them! (Original) AprÚs avoir appelé pour quelques informations, je tiens à dire que je suis tombé sur des personnes trÚs aimables. A tel point que je tiens à laisser un commentaire pour les en remercier !
    3 people found this review helpful 👍

  • 1/5 x 2 years ago on Google
    (Translated by Google) Good collaborators ashamed of you to prefer you let people die (Original) Des bon collabo honte a vous vous preferer laisser les gens mourir
    3 people found this review helpful 👍

  • 1/5 Magali A. 8 months ago on Google ‱ 4 reviews
    Really a very bad experience and yet being a caregiver I know the difficulties of Chu. On the one hand, my daughter's refusal to the pediatric emergency room because she is 15 years and a few days old while the law says 15 years and 3 months.... Arrivals among adults among drunks and a psychologist very unsuitable for a child and for finish entry at 9 p.m. exit at 4 a.m. even though that day the team was not overwhelmed. Finally sewn up by an external without a doubtful hygiene supervisor+++and stitches made like on a pig's trotter.
    2 people found this review helpful 👍

  • 1/5 Leilou M. 1 year ago on Google ‱ 3 reviews
    Lamentable service, even 1 star, is too much of an emergency at the head of the patient and those who will insist with the secretaries to pass before and that the secretary accepts on top of that, no but it's lamentable!! Deplorable welcome on top of that
    2 people found this review helpful 👍

  • 1/5 Abbas H. 2 years ago on Google
    (Translated by Google) Be careful, if your doctor is Jenatan Pauline don't do it with her because she will break everything when you do better (Original) Attention, si votre médecin est Jenatan Pauline ne le faites pas avec elle car elle va tout casser quand vous le ferez mieux
    2 people found this review helpful 👍

  • 1/5 Redjack33 2 years ago on Google
    (Translated by Google) zealous collaborators of a shameful past (Original) des collabos zélés d'un pass de la honte
    2 people found this review helpful 👍

  • 1/5 io t. 2 years ago on Google
    (Translated by Google) Shame on you, who flouted the Hippocratic Oath! you play little doggies at macron's orders, but the wind is turning remember the fate of the collaborators after the war. (Original) Honte a vous, qui bafoué serment d'hippocrate! vous faites les petits toutous aux ordres de macron, mais le vent tourne rappelez vous du sort des collabos aprÚs la guerre.
    2 people found this review helpful 👍

  • 1/5 le pĂ©nitent n. 2 years ago on Google
    Le vigil rĂ©cemment engagĂ© pour la loi du pass sanitaire a fait une obstruction au soins Ă  une patiente non vaccinĂ©e, la patiente aprĂšs le refus de la secrĂ©taire a demandĂ© une prise de sang sans rendez vous et le vigil avec un fort accent Ă©tranger Ă  obstruĂ© l'accĂšs aux soins une plaine Ă  cet encontre va ĂȘtre dĂ©posĂ© aux parquet de Toulouse, je vous souhaite Ă  tous bon courage pour cette aberration de ce gouvernement en marche pour la mort, amitiĂ© SDVV.
    2 people found this review helpful 👍

  • 1/5 Manu L. 2 years ago on Google
    Je trouve honteux que pour se rendre Ă  un rendez-vous dans un hĂŽpital public il y est besoin d'un pass sanitaire ou un test pcr. Honteux honteux
    1 person found this review helpful 👍

  • 5/5 didier f. 1 year ago on Google
    (Translated by Google) I had to go to the emergency room at night and they were great!!!! (Original) j'ai du aller aux urgences de nuit et ils ont été top !!!!

  • 1/5 Clementine B. 3 years ago on Google ‱ 2 reviews
    Secretaries, each more unpleasant than the other, and this JUST on the phone so I can't even imagine what it must be like to be in front of them. I was literally yelled at by one of the secretaries because I asked for more information regarding a medical appointment, made by my endocrinologist, and of which I had no knowledge, the good woman shouted at me that it was is my responsibility, that I was just a kid and it's not her place to inform me, she continued to get excited on her own and when she finally finishes her monologue I quickly wish her a good day then hang up (something I should have done the minute she started raising her voice).
    32 people found this review helpful 👍

  • 5/5 JEAN MARC H. 2 years ago on Google ‱ 1 review
    a) I am outraged by all these comments rated 1 for the CHU, following the need to produce the PASS. To all these comedians, I tell them to go to the government website, not the CHU website. b) To all the comedians who do not understand the need to provide the necessary elements for an appointment, I ask them not to attack the medical secretaries who apply the instructions. THANKS
    20 people found this review helpful 👍


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