Clinic of the Union - General Ramsay Health image

Clinic of the Union - General Ramsay Health

Medical clinic Physiotherapy center Orthopedic surgeon Oral maxillofacial surgeon Maternity hospital Vascular surgeon Hand surgeon Gastrointestinal surgeon Surgical oncologist

One of the Most Revieweds in Saint-Jean


Address

Bd Ratalens, 31240 Saint-Jean, France

Website

clinique-union-toulouse.ramsaysante.fr

Contact

+33 5 61 37 81 81

Rating on Google Maps

2.30 (1.1K reviews)

Open on Google Maps

Working Hours

  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: pour (12) patients (11) hospital (8) clinique (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Colin H. 3 years ago on Google • 4 reviews
    I am Australian and my French is not perfect. I was phoned up Monday midday and told to come immediately to Clinique de l’Union as they had changed my operation time to the following morning rather than the following afternoon. The initial reception downstairs was fine. Then, when I arrive at the ward, the secretary was very strong and aggressive as she wanted to go home. She demanded my latest test results which had been emailed directly to the hospital/doctor. I also had them on my computer but she was not prepared to wait a few minutes for me to email them to her and so she insisted that the tests be done again. She also asked for the report from the hospital cardiologist 2 weeks earlier. But somehow the hospital had lost that also! if I had had a heart attack there and then, they should have had all this stuff on hand. But it was not there. so she insisted on ordering a 2nd cardiologist report to be done. This ward sister/manager then, in this heatwave, put me in room where there is no air conditiong, the sink is broken and the light does not ‘work’ properly in the toilet. So I have to leave the toilet door open. Also, when I asked for a towel to dry myself, after the Betadine shower, I was told there were no towels and was given a bed sheet to dry myself! In this heatwave, I also have to leave the main door to the chambre open to get air. In that corridor area outside, you are supposed to wear masks, and, so if there is covid19 there, the management could be exposing me to it. As a 70 year old with heart and lung disease plus diabetes, this is very worrying. There have been other rooms available where things are OK which they have been holding for others yet to arrive. So I believe this was simply due to ‘racial’ attitudes against English speaking Australians. I cannot see any other reason. My chambre is a disgrace as is my treatment by the ward administration. The surgeon and nurses are fine tho they just shrugged their shoulders. Not their job/ purview.
    3 people found this review helpful 👍

  • 1/5 Aziza B. 1 year ago on Google
    (Translated by Google) "Secretary" of endocrinology of this day, I specify of this day is really DESPICABLE very mean not at all welcoming. I am pregnant and being the first time I went to this clinic for consultation, I did not know where the toilets were. I just wanted some information because for me patients have priority over phone calls!!!! She kicked me out, telling me very meanly that Madame was on the phone. There is a way of speaking and welcoming patients. I DO NOT RECOMMEND THIS CLINIC the secretaries are not friendly at all. (Original) « La secrétaire » d’endocrinologie de ce jour, je précise de ce jour est vraiment IGNOBLE très méchante pas du tout accueillante. Je suis enceinte et étant la première fois que je me rendait en consultation dans cette clinique je ne savait pas où se trouvait les toilettes. Je souhaitait simplement un renseignement car pour moi les patients sont prioritaires aux coups de téléphone !!!! Elle m’a mise à la porte en me disant très méchamment que madame été au téléphone. Il y a une manière de parler et d’accueillir les patients. Je vous DÉCONSEILLE CETTE CLINIQUE les secrétaires ne sont pas du tout aimable.
    3 people found this review helpful 👍

  • 3/5 Marie-Line B. 2 years ago on Google
    Bonjour, intervention en ambulatoire très bien passée, personnel soignant et de chambre très agréable, compétent et à l'écoute. En revanche je trouve que "surfer sur la santé des patients" en faisant payer le parking pour les consultations est anormal et déplacé d'autant que les consultations ne sont déjà pas données. Si le but est de ne pas avoir de voitures ventouses comme l'explique les réponses précédentes, il suffirait de donner aux patients un ticket "patient" qui les dispensent de payer en plus d'une consultation, mais je crains que l'appât du gain de Ramsay soit plus fort que celui du bien-être des patients. Les coffres dans les chambres sont placés au sol, pas du tout adapté pour des personnes ne pouvant se mettre à genou ou accroupi pour voir les numéros pour enregistrer une combinaison... J'ai dû faire appel à un personnel donc le code n'est plus secret... Il serait plus normal d'avoir ce produit à hauteur des yeux au minimum pour des personnes en fauteuil roulant. On demande aux patients de faire eux-mêmes toutes les démarches d'entrée sur le site de la clinique (économie de personnel pour Ramsay) mais le profil créé n'est pas utilisé par les services administratifs pour transmettre les documents, entre autres le bordereau AMC pour remboursement des dépassements d'honoraires des médecins. On les reçoit par courrier postal !!! Ah ! Ramsay ! une usine dans l'usine... une entreprise qui a oublié qu'une clinique se doit d'être au service des malades et non au profit du PROFIT :-(
    2 people found this review helpful 👍

  • 3/5 Doranne C. 1 year ago on Google • 288 reviews
    At the main reception the young gentleman was pleasant and helpful when we asked where the Gynae Dept was. So far, our experience at this department has been good. Soon we will experience the IRM Dept.

  • 1/5 Casimira N. 2 years ago on Google
    Puisqu'il faut mettre une étoile, j'en mets une mais cette clinique n'en mérite même pas une, surtout quand elle rackette ses patients à des fins mercantiles afin d'engraisser ses actionnaires ! Faire payer son parking aux patients est une honte et scandaleux ! Et invoquer pour se justifier que c'est à cause des voitures tampons c'est une piètre explication mais plutôt une manière de prendre les patients pour des vaches à traire ! Pour ma part, j'en ai tenu informé mon médecin traitant et le spécialiste qui me suit que je boycotte à présent la clinique de l'Union et je n'y foutrée plus les pieds ! J'ai surtout compris que pour le groupe Ramsay dont dépens cette clinique que la santé est un juteux bizness !
    1 person found this review helpful 👍

  • 5/5 Olivier R. 1 year ago on Google • 168 reviews
    Very good hospital in l’union Ramsay Santé. Service excellent. Nice stuff they are very helpful. Fort of view the hospital very beautiful. Parking place also very nice and available. Recommend for this hospital.

  • 5/5 Jáhéd S. 1 year ago on Google • 138 reviews
    I did colonoscopy..Everyone is so caring and gentle.

  • 5/5 Ruth K. 1 year ago on Google • 60 reviews
    I had a good experience here. Nice employees, very short wait in the waiting room for an MRI, fast results. Nice to be served by professionals without any hoops to jump through as in other radiology departments.

  • 5/5 Jonny R. 2 months ago on Google • 31 reviews New
    This hospital has a very high quality level of medicine. Although the administration may lack a little. The most important thing is you get good doctors & nurses!!!

  • 5/5 Mouri alice R. 1 year ago on Google • 5 reviews
    I was admitted when I was pregnant. Our baby was born on 3rd October 2022 (the room number 123). I am fully satisfied with their services. Specially the sage-femmes, doctors are very helpful and kind. They helped us a lot. The room was very big with beautiful view. I am very happy with the hospital services.

  • 1/5 Marie-José B. 2 years ago on Google
    Information déloyale. "L'information qui vous est donnée doit être accessible et loyale", dit pourtant la charte de la personne hospitalisée mentionnée sur le site internet de la clinique.

  • 5/5 Mel C. 2 years ago on Google
    (Translated by Google) I highly recommend this establishment! Very satisfied with my "stay" in the emergency room. The nursing staff are at the top. Competent and attentive, incredibly kind. Thank you to the entire healthcare team for taking good care of me 🙏🏻 (Original) Je recommande vivement cet établissement ! Très satisfaite de mon « séjour » aux urgences. Le personnel soignant est au top. Compétent et à l’écoute , d’une gentilesse incroyable. Merci à toute l’équipe soignante de vous être s’y bien occupé de moi 🙏🏻

  • 5/5 Julien S. 7 years ago on Google
    Super

  • 5/5 Cindy F. 7 years ago on Google
    Super

  • 5/5 Saint-Cyr S. 4 years ago on Google • 1 review
    6442s
    2 people found this review helpful 👍


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