Decathlon Toulouse City Center image

Decathlon Toulouse City Center

Department store Sporting goods store Sportswear store Bicycle store Fishing store Fitness equipment store Camping store Bicycle repair shop Soccer club Ski store

One of the Most Reviewed Sporting goods stores in Toulouse


Address

2 Bd d'Arcole, 31000 Toulouse, France

Website

www.decathlon.fr

Contact

+33 5 61 62 24 49

Rating on Google Maps

4.10 (2.4K reviews)

Open on Google Maps

Working Hours

  • Saturday: 9:30 am to 7:30 pm
  • Sunday: Closed
  • Monday: 9:30 am to 7:30 pm
  • Tuesday: 9:30 am to 7:30 pm
  • Wednesday: 9:30 am to 7:30 pm
  • Thursday: 9:30 am to 7:30 pm
  • Friday: 9:30 am to 7:30 pm

Featured Reviews


Frequently mentioned in reviews: store (10) staff (7) good (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 ivelina i. 2 years ago on Google • 170 reviews
    Awful shop, mean staff! Brainwashed by their "gestes barrieres " Don't go there, order online! More of that they sell masks for sport??? Are you crazy??? Who wants to die during their jogging from suffocating????Such a shame!!!🤬🤬🤬
    2 people found this review helpful 👍

  • 1/5 Elmira F. 2 years ago on Google • 25 reviews
    Imagine you buy a 450€ bicycle and a 90€ lock from them and then they refuse to give you a hand just to install a basket on your bicycle cause they don't have the one compatible with your bike and they don't want to help you with installing the one you've bought online! Poor Costumer Service!
    2 people found this review helpful 👍

  • 1/5 Dany O. 1 year ago on Google
    Mean staff and disrespectful ! Really deceived after being an old client ! If we’re not satisfied and let it know in a soft way they kick us out of the store ! What a shame…
    2 people found this review helpful 👍

  • 1/5 Xiaohui L. 2 years ago on Google • 4 reviews
    When you want buy the bike, they can speak English very fluently. When you want to consult something about repairment. They can't understand English at all. When I was talking with them with the phone call, and they laughed very loudly. And then told me, they did not understand. It is very rude and disgusting. I already went to the store and let the staff check my bike for me. And he told me it was oaky. In fact, the wheel was not stable at all. I had appointment before I arrived at the store. But they wanted to refuse it because I need an appointment first. I already went to the store twice for the same thing on the same day. And when I questioned the staff why they could not repair it when I came here at the first time. The staff let me keep quiet otherwise I can leave. Anyway, it is a very uncomfortable experience for after-sales service. The staff who can speak English checked my bike and at the same time he also answered at least 3 phone calls and dealed with other things including helping other customers. I will never forget it and never recommend the store to anyone.
    2 people found this review helpful 👍

  • 5/5 Dennis A. 1 year ago on Google
    The staff was very helpful
    1 person found this review helpful 👍

  • 5/5 Anoop D. 1 year ago on Google
    This is the go to store for all sports gear I need. The customer service is great.
    1 person found this review helpful 👍

  • 1/5 L'Artiste 1 year ago on Google
    It's good but they have to make better the clients services. Anyway it's good but not this one in the center of Toulouse !
    1 person found this review helpful 👍

  • 1/5 Alan R. 1 year ago on Google
    Their delivery driver stole my order and marked it as delivered. The item cost me €670. No signature was required for delivery. Refund request however required a signature from me! Customer service told me the process will take some time. Last purchase I ever make from here
    1 person found this review helpful 👍

  • 5/5 Dominique F. 7 years ago on Google • 407 reviews
    Very nice sport store with a lot of cheap product choices. Even if some sellers are not expert in every sport, most of them are warm and helpful. The team is young, dynamic and very pleasant with people. Self-acting checkout enables to gain a lot of times within bank card payment. The lanes of items are very clear, with a good layout, and even more convenient once you know the shop settings. Defected products are also replaced without any problems (e.g. flashlight for bike). Some events are often organized, especially the weekly running training, each Friday evening at 18:15.

  • 5/5 claude w. 1 year ago on Google • 93 reviews
    Definitely one of my go to shop when in Toulouse. The ones on the outskirts of the town in Escalquens and Portet sur la Garonne are newer and larger, therefore easier to find things and more choices.

  • 4/5 Sani 7 months ago on Google • 68 reviews
    Nice store, not the biggest but nice, helpful employees

  • 5/5 Maper 7 months ago on Google • 33 reviews
    I bought an excellent jacket for only 35 euros, I was pleased. This is not the first time I go to this store and I recommend it, special respect to the cashiers who help the disabled!

  • 3/5 Darron G. 6 months ago on Google • 18 reviews
    It has everything you need, but was looking for French rugby tops, given it's the world cup, and despite the web site stating they had plenty of them in stock. Got there 2 hours later and there was none. A bit of a wasted journey.

  • 5/5 בועז �. 2 years ago on Google
    Fair prices, big place lots of variety. Good service costumers

  • 4/5 Cyril K. 2 years ago on Google
    Good collection of equipment. Full stock. Great selection of bicycles and eqipment.

  • 5/5 Link Q. 1 year ago on Google
    Let's goo

  • 5/5 Hardik P. 3 years ago on Google
    Nice store to shop All the sports clothing and equipments, all the zym related equipments are available.

  • 5/5 STANLEY P. 2 years ago on Google
    So much good

  • 5/5 Corinne 2 years ago on Google
    Top tip tap

  • 5/5 Jollymariam B. 2 years ago on Google
    Good customers care 👍

  • 5/5 Ali A. 2 years ago on Google
    Very good friendly workers

  • 5/5 Davide R. 2 years ago on Google
    Decathlon is an establishment for sport good, and in this one people are particularly nice!

  • 3/5 JK 2 years ago on Google
    I frequent the shop and it's one of the few in town where I get sports and other physical activity materials. It's better I can I say.


Call +33 5 61 62 24 49 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✗ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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