JD Sports Toulouse image

JD Sports Toulouse

Clothing store Womens clothing store Shoe store Mens clothing store Childrens clothing store Sporting goods store Sportswear store

One of the Most Reviewed Sporting goods stores in Toulouse


Address

32 Rue Saint-Rome, 31000 Toulouse, France

Website

www.jdsports.fr

Contact

+33 5 34 25 20 95

Price rating

$$ $$

Rating on Google Maps

3.70 (293 reviews)

Open on Google Maps

Working Hours

  • Saturday: 10 am to 7 pm
  • Sunday: Closed
  • Monday: 10 am to 7 pm
  • Tuesday: 10 am to 7 pm
  • Wednesday: 10 am to 7 pm
  • Thursday: 10 am to 7 pm
  • Friday: 10 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: shoes (14) pair (10) pour (10) store (9) manager (9) saleswoman (8) paire (8) time (7) size (7) elle (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Shivesh K. 4 years ago on Google • 387 reviews
    The staff are professional and helpful. The prices are Ok, very conveniently located in the heart of the city. The only downside is that it is too crowded, especially during the sale.
    2 people found this review helpful 👍

  • 1/5 Camille G. 7 months ago on Google • 3 reviews
    So here, I have a nugget about this store. I came to buy a pair of sneakers with my grandmother. We're already asking for a 38, she comes back with a 39... well, a mistake can happen... let's move on. When it’s time to try on, she hands us a shoe. My grandmother, aged over 75, is trying it. And then ask to try on the second shoe. The saleswoman tells us that this is not possible to avoid theft. So my grandmother had to take off the first shoe to try on the second. We still told the saleswoman that my grandmother would not run off with the shoes once she was on her feet. And that even if she tried, the saleswoman, aged around 20, would catch up with her before she even walked through the doors. But no, she refused to try on both shoes at the same time. An explanation for this stupidity?
    3 people found this review helpful 👍

  • 1/5 Leïla 1 year ago on Google
    (Translated by Google) It's the last time I set foot in JD sport, the saleswoman was disrespectful, neither a hello nor a thank you and in addition she threw the bag of shoes at me. Honestly, avoid this store! (Original) C'est la dernière fois je met un pied à JD sport, la vendeuse était irrespectueuse, ni un bonjour ni un merci et en plus elle m'a jeté le sac de chaussures. Franchement, évitez ce magasin !
    2 people found this review helpful 👍

  • 5/5 F G. 1 year ago on Google • 228 reviews
    Great sneaker and sportswear store. Lots of choice. The welcome was great despite the crowds. Quite a few sellers available to provide us with information. In the famous rue Saint Rome.
    1 person found this review helpful 👍

  • 1/5 Alexandre C. 1 year ago on Google
    (Translated by Google) The staff is rude as can be. My partner had our dog with us, she asked if she could come home with her, we told her no. Until then, no worries, we understand that pets are not always accepted in stores. What we understand less is the gentleman at the checkout who allows himself to grumble to his colleague "no, but what time do we come shopping with a dog. Even a little that wouldn't occur to me" and then let out a big tchip. Useless as can be, since when we were told "no dog" we understood it. No luck, I was next and he didn't seem to know that I was also concerned. Not only did I leave the store immediately, but I would not set foot there again. (Original) Le personnel est désagréable comme pas possible. Ma compagne avait notre chien avec nous, elle a demandé si elle pouvait rentrer avec, on lui a dit non. Jusque là, aucun soucis, nous comprenons que les animaux ne soient pas toujours acceptés dans les magasins. Ce que nous comprenons moins, c’est le monsieur en caisse qui se permets de rouspéter auprès de sa collègue « non mais a qu’elle heure on vient faire les magasins avec un chien. Même un petit ça me viendrait pas à l’idée » pour ensuite lâcher un gros tchip. Inutile au possible, puisque quand on nous a dit « non pas de chien », on l’a compris. Pas de bol, j’étais à côté et il n’avait pas l’air de savoir que j’étais aussi concerné. Non seulement je suis parti du magasin immédiatement, mais je n’y remettrais pas les pieds.
    1 person found this review helpful 👍

  • 3/5 Clem A. 1 year ago on Google
    (Translated by Google) It makes you wonder how they organize themselves to take so much time with so few customers... They take care of everyone at the same time, 20min for a pair of shoes, not a smile, not a "sorry". Incompetent UPDATE: fortunately the manager is there to raise the level. He is polite and took the time to solve a problem. (Original) C’est à se demander comment ils s’organisent pour mettre autant de temps avec si peu de client… Ils s’occupent de tout le monde en même temps, 20min pour une paire de chaussure, pas un sourire, pas un « désolé ». Incompétent MISE A JOUR : heureusement que le manager est là pour remonter le niveau. Il est poli et a pris le temps de résoudre un problème.
    1 person found this review helpful 👍

  • 1/5 Thomas P. 1 year ago on Google
    (Translated by Google) I think it's the worst JD in France, an incompetent manager and sellers, I'm not even talking about it; no smile from the saleswoman, 20 min to bring a good size. in short, nothing is right. To flee. The pair of shoes (supposedly new) were damaged and when I asked for a discount for that I was told, I quote: "no reduction, you want it, you take it otherwise you don't take it" I regret giving them even one euro. (Original) Je pense que c'est le pire JD de France, un manager incompétent et des vendeurs j'en parle même pas; aucun sourire de la part de la vendeuse, 20 min pour apporter une bonne pointure. bref rien ne va. À fuir. La paire de chaussure (supposé neuve) était abimé et lorsque j'ai demandé un ristourne pour ça on m'a répondu, je cite : "pas de réduction, vous la voulez, vous la prenez sinon vous la prenez pas" Je regrette de leur avoir donné ne serait-ce qu'un euros.
    1 person found this review helpful 👍

  • 3/5 OKB de M. 4 years ago on Google • 60 reviews
    Sport wear

  • 3/5 Bennyboom A. 2 years ago on Google • 27 reviews
    It nice

  • 1/5 Mathias A. 5 months ago on Google • 25 reviews
    Visit on Saturday 07/10, around 4 p.m. We came to buy gifts for family. When we go to the checkout, we ask for a ticket without a price, which is refused by the cashier because “you have already paid”. After trying to negotiate, the refusal remains total. Not even an attempt on his part to take out the ticket without a price. (Even though she had not moved on to a new client). After an increase in pressure we request a refund for our items. Refused from them too. We are just hostages and we have no room for maneuver to allow discussion and agreement. The saleswoman just ended up rolling her eyes and raising her voice. And then tells me about “looking down on her” at this level you just have to treat your inferiority complex and change jobs if you are not able to listen and help the customer. Fortunately his manager was there to try to find a solution through discussion and not confrontation. But that doesn't make up for the lack of professionalism of his saleswoman. If I hadn't, it would have been 0 stars.

  • 1/5 Flavien B. 6 months ago on Google • 22 reviews
    I have rarely seen sellers like this. We ask them questions, they don't answer and then talk to their colleague. Total lack of respect. I ask for a pair of shoes 3 times, 3 times I am given damaged or stained shoes. Not even the saleswoman apologizes. I tell her and she then ignores me to talk to her colleague. I dream! It is urgent to change careers for some!

  • 5/5 Amy R. 5 months ago on Google • 17 reviews
    Found the new balance I was looking for, they have a nice shoe collection. The staff were extremely helpful and patient when we asked for the tax refund papers.

  • 1/5 Mel A. 4 months ago on Google • 9 reviews
    I bought Air Force yesterday for €65 and other items. Arriving home, I realized that I had been charged the full price for the shoes, i.e. €105 Too far to come back, j3 showed up this morning, the little button had been removed from the shoes because "it was a mistake". The little piece of plastic that held the macaron was there but not the little paper. I show the lady the photos taken with the macaron (but turned upside down), and she tells me that she can't do anything for me. I found the attitude dishonest. I should have been more attentive! Never again JD. Photos taken on the day of purchase

  • 1/5 Yannick C. 1 year ago on Google
    (Translated by Google) NEVER answers the phone. I have a problem with a product purchased from them. I tried to call today. More than 40 calls no response since this morning and don't make me believe you've been overworked since 10am! (Original) Ne répond JAMAIS au téléphone. J’ai un problème avec un produit acheter chez eux. J’ai essayée d’appeler aujourd’hui. Plus de 40 appel aucune réponse depuis ce matin et ne me faite pas croire que vous êtes surmener de travail depuis 10h du matin !

  • 1/5 Mathis B. 1 year ago on Google
    (Translated by Google) Shameful experience in this JD store. A pair of shoes to put in store allowed so many others I like and I therefore ask if it is possible to buy it. First of all, no response and a manager who keeps staring at the store's customers, including me. He wants me to pull some papers out of a box so he can buy it. I don't understand I'm in a sports store or at the lottery? In view of my frustration, the manager no longer wanted to sell me the pair in question and we were refused a sale. DO NOT GO ! TO FLEE (Original) Expérience honteuse dans ce JD store.Une paire de chaussure poser en magasin permis tant d'autres me plait et je demande donc s'il est possible de l'acheter. Tout d'abord aucune réponse et un manager qui ne cesse de dévisager les clients du magasin y compris moi. Il veut me faire tirer des papiers dans une boite pour avoir la possibilité de l'acheter. Je ne comprends pas je suis dans un magasin de sport ou au loto ? Au vu de ma frustration le manager ne voulu plus me vendre la paire en question et nous faisions l'objet d'un refus de vente. N'Y ALLEZ PAS ! À FUIR

  • 5/5 philoukmr 2 years ago on Google
    (Translated by Google) the sellers are at the top, special mention 10/10 to the seller who sold me the shoe cleaner product when I was planning to buy nothing, really too strong a quality seller keep it he is too great (Original) les vendeurs sont au top, mention spéciale 10/10 au vendeur qui m’a vendu le produit nettoyant chaussure alors que je comptais rien acheter, vraiment trop fort un vendeur de qualité gardez le il est trop top

  • 3/5 Leandro B. 1 year ago on Google
    (Translated by Google) Only for the employees because the store doesn't have good tennis shoes for men (Original) So pelos funcionários porque a loja não tem tenis de jeito para homens

  • 1/5 Marine B. 1 year ago on Google
    (Translated by Google) I don't understand why it's so complicated to just change the size of a pair of shoes. I bought a pair of shoes to offer so necessarily if the size does not suit the person it is supposed to do with the priceless ticket they gave me.. Outside the person moved to Toulouse (2h drive) all that to not have the size she wants (I can understand that they don't have all the sizes) but from there to say to myself “what is a ticket without price? » and not being able to give myself a refund or a credit note to have a pair of shoes in the right size, quite simply, I find it absurd to make tickets without a price since apparently they are useless… I am very disappointed to have bought this pair that the person cannot put on since I cannot change it (Original) Je comprends pas que se soit si compliqué de changer juste la taille d’une paire de chaussures. J’ai acheté une paire de chaussures pour offrir donc forcément si la taille ne convient pas à la personne elle est sensé faire avec le ticket sans prix qu’ils m’ont fait.. Hors la personne s’est déplacé jusqu’à Toulouse (2h de route) tout ca pour ne pas avoir la taille qu’elle souhaite (je peux comprendre qu’ils ne possèdent pas toutes les tailles) mais de là à me dire « qu’est-ce qu’un ticket sans prix? » et ne pas pouvoir me faire un remboursement ou un avoir pour avoir une paire de chaussure à la bonne taille tout simplement je trouve ça absurde de faire des tickets sans prix puisque apparemment ils ne servent à rien… Je suis très déçu d’avoir acheter cette paire que la personne ne peux pas mettre puisque je ne peux pas la changer

  • 1/5 ANAIS -. 1 year ago on Google
    (Translated by Google) I buy an item on sale at 20€, the size that arrives is not the right one, the item has now increased in price so they cannot change the size????? Either I pay the difference of 20€ or I am reimbursed... absurd (Original) J’achète article soldé à 20€, la taille qui arrive n’est pas la bonne, l’article a maintenant augmenté de prix donc ils ne peuvent pas changer la taille ????? Soit je paie la différence de 20€ soit je suis remboursée... absurde

  • 5/5 Eman G. 4 years ago on Google • 1 review
    👍
    1 person found this review helpful 👍


Call +33 5 34 25 20 95 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Men's clothing
    • ✓️ Women's clothing
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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