MONOPRIX TOULOUSE image

MONOPRIX TOULOUSE

Hypermarket

😠 This review is mainly about your 2 security guards that are embarrassingly bad and completely unprofessional. Incident from August 4th, 2022. Today, I had 2 items in my “basket” that I wanted to buy upstairs at the self-checkout. Two packets of spaghetti that I was told were “invendables,” or not ab... People often mention items,


Address

39 Rue d'Alsace Lorraine, 31000 Toulouse, France

Website

www.monoprix.fr

Contact

+33 5 34 44 17 30

Rating on Google Maps

3.60 (2K reviews)

Open on Google Maps

Working Hours

  • Saturday: 8 am to 9:45 pm
  • Sunday: 9 am to 7:45 pm
  • Monday: 8 am to 9:45 pm
  • Tuesday: 8 am to 9:45 pm
  • Wednesday: 8 am to 9:45 pm
  • Thursday: 8 am to 9:45 pm
  • Friday: 8 am to 9:45 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Megan L. 1 year ago on Google • 163 reviews
    This review is mainly about your 2 security guards that are embarrassingly bad and completely unprofessional. Incident from August 4th, 2022. Today, I had 2 items in my “basket” that I wanted to buy upstairs at the self-checkout. Two packets of spaghetti that I was told were “invendables,” or not able to be sold, coming from your shelves and aisles. First, why are you “selling” things that you don’t actually sell? I don’t understand nor do I want to know. Complete lack of logic. Secondly, I was authorized by the younger female checkout helper (employee) to leave after purchasing my other items, at the self-checkout, and receiving a receipt from said purchase. I didn’t use the gate where you must scan before leaving but she saw me purchase for all of my 5 items. Why did you in turn have me stopped before leaving the store for a check, accusing me of theft? I had 5 items, all of which were on my receipt, because I paid for all 5. Absolutely ridiculous and I’m angry. Thanks for that and for the embarrassment in front of the entire store when I did nothing wrong. Why don’t you train your employees better?
    8 people found this review helpful 👍

  • 4/5 Urban T. 8 months ago on Google • 2284 reviews
    Good prices and product assortment

  • 1/5 archana p. 5 months ago on Google • 35 reviews
    I saw a little mouse at the check out and reported it to the cashier. I asked her if she’s seen mice running around in general and she seemed surprised at my question. I showed her the video I took to which she told me to talk to someone at the reception and she carried on like nothing unusual happened. Someone at Monoprix should really look into this issue… This is very unsanitary. Please see the photo attached.
    2 people found this review helpful 👍

  • 3/5 Alex W. 4 years ago on Google
    A great place to to pick up a few bits and bobs at reasonable prices. Thigh it was a bit of a jumble and seemed a little dark when I visited. Would definitely recommend it for the good prices though.
    2 people found this review helpful 👍

  • 5/5 tegan wylie (. 7 years ago on Google
    Big store with a fait sized selection of clothing on the main level. If you're Canadian this is kind of the equivalent to Loblaws & Joe Fresh
    2 people found this review helpful 👍

  • 1/5 Tenzin Y. 5 years ago on Google
    Terrible place - untidy, disorganised, incredible queues to pay, packed with people and it was only when I paid I understood how much I was charged. I only found what I needed by wandering around, and it wasn't long before I really wanted to get out. My first 1 star review. I'm hoping I never have to go back.
    2 people found this review helpful 👍

  • 3/5 Manolis M. 3 years ago on Google
    Although in the centre of Toulouse limited selection of goods.
    1 person found this review helpful 👍

  • 4/5 Peter F. 3 years ago on Google • 318 reviews
    A larger supermarket serving the central part of the city, the ground floor is dedicated to clothing, beauty care products/toiletries and miscellaneous items you will also find a small bakery. upstairs is the alimentary section of the shop, I advise you shop earlier during the day because of covid you spend upwards of 15 minutes in a line to buy 1 item during the rush hours 5-6pm. Generally the prices aren't outrageous but there are cheaper options if you trade convince.

  • 4/5 Bo M. 6 months ago on Google • 300 reviews
    Good selection of wine for a grocery store. Some items were marked up, like a corkscrew/bottle opener for 8.99 euros, but others were reasonable priced.

  • 4/5 Ellie L. 1 year ago on Google • 92 reviews
    Nice place for visitors 🉑️

  • 3/5 zita c. 7 months ago on Google • 41 reviews
    On Sunday, some shop sections were locked off. Otherwise, it's OK.

  • 3/5 Jennifer 4 years ago on Google
    A good range of products. Good quality and designs for the pricing

  • 3/5 Alvaro M. 7 years ago on Google
    A typical big Monoprix. On the ground floor you have a boulangerie, clothes and cosmetics, on the first floor you have a somewhat supermarket that is a bit expensive though. The good parts: very central, open till late, many choices. The bad part: the ground floor smells of gas, due to some leak in the heating system.

  • 4/5 Alicyne M. 5 years ago on Google
    A good place with a large choice of numerous products. You can also buy some clothes here,make-up, face lotions etc

  • 5/5 Marie Helene L. 3 years ago on Google
    Good to buy a snack to jump on the train

  • 4/5 Asher L. 3 years ago on Google
    Great for quick runs.

  • 2/5 Sophia S. 3 years ago on Google
    It was packed and there were not enough check-outs... Ended up in line for about almost 20 min ...

  • 1/5 BJ J. 7 months ago on Google • 6 reviews
    The worst staff! Empty shelfs.

  • 5/5 Micaela A. 3 years ago on Google
    Very central supermarket shop. I bought a cute Madeleine tin here and I appreciate the service and the affordable price of the tin.


Call +33 5 34 44 17 30 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ NFC mobile payments
  • Recycling
    • ✓️ Batteries
    • ✓️ Light bulbs
  • Accessibility
    • ✗ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery
    • ✓️ No-contact delivery

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