1/5 GEORGE H. 5 months ago on Google
Very
poor
don't
waste
your
time
here.
Look
at
the
mixed
reviews.
First
you
reserve
online
for
the
best
room
so
you
can
see
the
cooking
on
the
grill
and
they
seat
you
elsewhere
in
the
corner
upstairs.
The
waitress
instead
of
working
smart
she
is
running
around
like
a
headless
chicken
not
doing
much.
The
duck
breast
leg
was
uncooked
and
I
was
given
a
bread
knife
to
eat
it
with.
It
was
sent
back
to
be
recooked.
Not
even
a
chainsaw
could
have
cut
it.
No
apology,
no
free
dessert
offered
and
nothing
taken
off
the
bill.
Also
why
are
the
potato
and
salad
portions
that
come
with
the
food
so
huge???
I
dare
the
owner
to
reply
back
arguing
any
of
my
points.
I
have
photos
of
the
raw
duck
leg
and
bread
knife
and
a
video
of
the
waitress
running
around
like
she
is
in
a
100m
race
not
a
top
restaurant.
Such
a
disappointment.
The
place
is
an
embarrassment
to
french
gastronomy.
This
is
my
reply.
Thank
you
Stephan
for
taking
the
time
to
reply
back
with
an
attempted
explanation.
Your
explanation
of
why
I
was
not
seated
in
the
correct
place
is
still
unsatisfactory.
You
need
to
fix
your
booking
method
so
your
valuable
customers
can't
cancel
and
then
rebook
the
room
they
want.
Maybe
a
phonecall
or
an
explanation
when
I
first
arrived
would
have
been
a
good
idea
instead
of
simply
ignoring
what
table
I
booked.
Next
I
ordered
the
duck
medium
well
done
not
medium
rare.
This
is
a
big
misinformation
of
the
facts
Stephan.
Also
the
method
you
cook
your
meats
is
wrong
if
you
are
serving
customers
uncooked
meat.
You
can't
serve
a
customer
a
cooked
breast
and
on
the
same
plate
give
them
a
rare
leg.
Moving
on
to
the
waitress.
I
was
very
fair.
I
could
have
been
a
lot
harsher.
I
have
read
the
latest
comments
from
other
customers
about
your
staff.
Here
are
a
few
of
your
latest
reviews.
'Unfortunately,
we
came
away
with
a
bad
experience
and
this
was
due
to
the
service
of
the
waitress:
nonchalance,
the
impression
of
disturbing
her,
not
attentive,
pulling
her
face,
forgetfulness,
etc...
It
happened
that
we
did
not
see
her
for
more
than
half
an
hour
so
no
more
water,
no
dessert
menus...
Anyway,
I'm
very
disappointed
and
I'm
not
saying
everything.
It's
too
bad.'
'However,
the
service
being
deplorable
(unpleasant
waitress,
not
smiling
and
urgent...),
this
bad
experience
does
not
make
us
want
to
come
back.'
'A
passive-aggressive
waiter
and
a
condescending
boss.'
Stephan
you
need
to
listen
to
your
customers.
We
can't
all
be
wrong.
Here
is
another
customer
who
says
they
can't
cut
your
meat
with
the
butter
knives
you
give
us.
They
also
say
that
your
restaurant
was
once
great
but
this
is
not
the
case
anymore.
'Unfortunately
this
restaurant
was
an
institution
which
has
lost
its
splendor
I
regret
not
having
given
5
stars
during
my
last
visit
before
covid…
In
fact
today
there
were
4
of
us,
we
had
cassoulet
and
grilled
meats
The
meats
were
too
young
and
therefore
hard
to
cut,
the
accompaniment
was
good.
But
the
cassoulet?
We
had
doubts
about
the
possibility
that
it
was
canned
cassoulet...
it
was
very
liquid,
not
greasy,
the
confit
had
no
taste!
The
only
positive
point
is
the
quality
sausage
inside!
But
it
was
particularly
disappointing
in
terms
of
the
wait
we
had
when
going
to
La
Braisière!'
I
hope
you
will
read
these
constructive
criticisms
and
take
action
Stephan.
Once
your
restaurant
gets
a
bad
reputation
it
is
game
over.
Dear
Stephan
version
3.
I
accept
your
offer
of
a
bottle
of
wine
by
the
fireplace
next
time
I'm
in
Toulouse.
It
will
be
my
great
pleasure
to
educate
you
on
where
your
fine
establishment,
chefs
and
waitress
went
wrong.
Also
I
have
enjoyed
reading
your
good
and
bad
reviews.
A
highlight
was
the
drunken
people
you
allowed
to
insult
and
ruin
everyone's
evening.
We
have
many
fun
things
to
discuss
Stephan🙂
Part
4.
Stephan
when
I
go
to
a
top
restaurant
I
don't
need
to
review
them
telling
them
everything
was
fantastic.
They
know
and
I
know
they
were
fabulous.
I
only
leave
bad
reviews
when
a
restaurant
has
been
terrible
so
other
people
don't
go
there
and
ruin
their
night
and
possibly
their
holiday.
Clearly
you
have
let
your
standards
drop.