(Translated by Google) We have just signed a lease for an apartment rental. The administrative procedures went very well, in particular the inventory of fixtures at the entrance, which was done very seriously and very professionally. A big thank you to Agathe Laurençon, our contact for all of these steps, easily reachable, attentive to our needs and who gave us very good information. (Original) Nous venons de signer un bail pour une location d'appartement. Les démarches administratives se sont très bien passées en particulier l'état des lieux d'entrée, fait très sérieusement et très professionnellement. Un grand merci à Agathe Laurençon, notre interlocutrice pour l'ensemble de ces démarches, facilement joignable, à notre écoute et qui nous a très bien renseigné.

(Translated by Google) Thanks to Madame Bristol for her kindness and patience. She is very professional and rigorous, it was nice to collaborate with her. We will now expect the same attentions with the rental management department ... (Original) Merci à Madame Bristol pour sa gentillesse et sa patience. Elle est très professionnelle et rigoureuse, c'était agréable de collaborer avec elle. Nous attendrons maintenant les mêmes attentions avec le département gestion locative...

Très contente des prestations de monsieur Gabriel Gomez qui a trouvé ce que nous cherchions rapidement avec beaucoup d’efficacité. Nous le recommandons.

(Translated by Google) Madame Bristol's cheerfulness and devoted support were invaluable to us in finding a student apartment for our daughter. On the other hand, no reaction from the central services for small problems which were reported by email, according to the indicated procedure, upon entering the premises: key to access the local trash bin missing, and a large window that does not close properly. (Original) La gaieté et l'accompagnement dévoué de Madame Bristol nous ont été précieux pour trouver un appartement d'étudiante à notre fille. Par contre, pas de réaction des services centraux pour des petits soucis qui ont été signalés par mail, selon la procédure indiquée, dès l'entrée dans les lieux : clé pour accéder au local poubelle manquante, et une grande fenêtre qui ferme mal.

(Translated by Google) A big thank you to Mrs. Laurençon for her responsiveness and kindness. She did everything so that we could have our garage sooner than expected. (Original) Un grand merci à Mme Laurençon pour sa réactivité et sa gentillesse. Elle a tout fait pour que nous puissions avoir notre garage plus tôt que prévu.

(Translated by Google) I put 5 stars because from the beginning Mrs. Chioma Bristol took very good care of my file when I was lost. She is always there to listen to you, answer and guide you, dedicated, very responsive and really professional. Go there with your eyes closed, thanks to the whole team and to Chioma a lot more. On the other hand, we would like to see the same thing by the management center … (Original) Je mets 5 étoiles car depuis le début Madame Chioma Bristol s’est très bien occupée de mon dossier quand j’étais perdue . Elle est toujours là à vous écouter , répondre et vous orienter, dévouée, très réactive et professionnelle vraiment . Allez y les yeux fermés, merci à toute l’équipe et à Chioma beaucoup plus . Par contre , on aimerait bien voir la même chose par le centre de gestion …

(Translated by Google) I wanted to have a thought for Mrs. Séverine Reboul who managed some of my property for several years. I will always remember him as a great professional and a caring person. (Original) Je tenais à avoir une pensée pour Mme Séverine Reboul qui a géré certains de mes biens pendant plusieurs années . Je garderai le souvenir d’une grande professionnelle et d’une personne bienveillante.

File refused because the people in charge of validating them clearly do not know how to do their job. It's worse than at the prefecture. If you don't have a permanent contract, forget it, regardless of your income. Since they don't take the trouble to contact candidates (they have a lot of applications given the crisis, you know), you have no chance of interest them, where other agencies contact you, ask questions, and try to get to know you a little to see if you are serious. From them I felt great distrust towards me, despite the 30 documents I sent them. They mentioned to me the fact that my professional invoices did not include the client's signature and that therefore they could be falsified, they reproached me that my documents were taken from a mobile phone, and even that an official document from the health insurance seemed fake because there were too many colors and they didn't know this document... I spent 4 hours of my time putting together a file and I was accused of I sent the documents in several emails and it was complicated to put them together. In fact, on the application file there is a category "documents MAY be requested", but in fact you should know that you have to send EVERYTHING, at once. Do not waste your time or your patience with these agencies which embody the worst of our bureaucratic society where everyone is distrusted. Human = zero.

(Translated by Google) I felt confident and reassured by the real estate agent Benjamin MARTIN who did his job well (Original) Je me suis senti confiant et rassuré par l'agent immobilier Benjamin MARTIN qui a bien fait son travail

Nous sommes ravis de notre expérience avec Century 21. Nous remercions tout particulièrement Madame LAURENCON pour sa gentillesse, son professionnalisme, sa réactivité et la qualité de nos échanges. Nous avons toujours eu les réponses à nos questions et très rapidement. Toutes nos démarches se sont très bien passées grâce à elle. Nous recommandons donc cette agence et leur équipe !!

Quite a disappointing experience. In fact, yesterday I had a viewing for an apartment, after an hour and a half of driving. We finally arrive. The person in charge of the visit introduces himself. Briefly describes the property to us and informs us that as soon as she returns to the agency, she will send me a link so that I can submit my supporting documents. After several calls at the end of the day, I learned that she had left the agency. So I called back this morning, and she told me that she had a lot of things to do during the day so she “didn’t have time” to send me this famous link and that the accommodation was no longer available. We all know the difficulty of finding accommodation to rent, especially for students, I find it not very professional on the part of the agency.

Je tiens à remercier Mme Bristol qui a su m'accompagner dans la location d'un nouvel appartement. Grâce à sa disponibilité, sa réactivité et son professionnalisme tout s'est bien passé. Elle a également su trouver des solutions lorsque ce fût nécessaire.

Agathe est une professionnelle rigoureuse, consciencieuse et appliquée dans son travail ! Très à l’écoute et toujours disponible , les démarches ont grandement été simplifiées grâce à elle ! Sans oublier la bonne humeur et la touche de gaieté qu’elle renvoie. Merci beaucoup et merci également à Century 21 !

Incredible! The real estate agent received us as if we were a negligible quantity and did not read the files! Embarrassing when you are moved from Burgundy, to tell you that your partner is temporary and therefore that you will not be taken, despite my salary being more than enough to take the apartment alone! I think, Mr. Agency Director, that it would be good to take care of dissatisfied customers! Tired of being humiliated by rude and/or incompetent employees!

Very good experience with this agency precisely! I was well received by the secretary (very cordial and attentive) and especially by Ms. Chioma Bristol who also accompanied me with kindness and understanding throughout my research. I recommend the agency and highly this lady for their politeness.

I am satisfied with the service. The real estate agent, Ms. BRISTOL Chioma, was responsive and very friendly. Everything went well.

Nous avons eu Mme LAURENCON, conseillère de l'agence Century 21 pour la location d'un appartement sur Toulouse. Elle nous a donné entière satisfaction notamment dans les échanges, très réactifs, par mail et lors de nos venues pour les états des lieux. Elle a fait preuve d'un professionnalisme et d'une gentillesse à notre égard et nous la remercions pour cela.

(Translated by Google) I wanted to clarify the professionalism and good humor shown by Mrs. BRISTOL. Even if the choice was made on another property, I recommend this advisor for your research. (Original) Je tenais à préciser le professionnalisme et la bonne humeur dont fait preuve Mme BRISTOL. Même si le choix s'est fait sur un autre bien, je recommande cette conseillère pour vos recherches.

Je viens de signer un bail avec Centruy 21 par le biais d'Agathe Laurençon, je tiens à la remercier pour sa réactivité et son professionnalisme.

Contrat signé fin Septembre et aucune visite organisée depuis (leur concurrent nous a proposé 6 acquéreurs potentiels dans le même temps). L'annonce n'apparaît également pas en vitrine en agence.

L’état et la sortie de l’état des lieux s’est très bien passé, madame Bristol est une professionnelle souriante, qui a de l’humour, qui sait rassurer et trouver une solution avec ses locataires.

(Translated by Google) I would like to thank Me Bristol for his help and his availability at all times to help me with administration and property management. Very responsive and attentive. (Original) Je remercie Me Bristol pour son aide et sa disponibilité de tout temps pour m'aider dans l'administratif et pour la gestion immobilière. Très réactive et à l'écoute.

Madame Bristol s’est occupée de mon dossier dans la recherche d’un locataire. Je la remercie pour sa rigueur dans la gestion du dossier, son professionnalisme et son efficacité.

(Translated by Google) I contacted fly immo via internet no answer so I went to their agency and my request to make an email then I sent my application file twice and I never had an answer, I tried to contact an agent there is never nobody there. its really shameful to treat people so at least be kind enough to answer people or call them back on the phone !!!! (Original) j'ai contacté fly immo via internet pas de reponse donc je me suis déplacés à leurs agence et mon demande de faire un mail puis j'ai envoyé mon dossier de candidature a deux reprises et je n'ai jamais eu de réponse, j'ai essayé de contacter un agent il n'y a jamais personne .c'est vraiment honteux de traiter les gens ainsi au moins ayez la délicatesse de répondre aux gens ou de les rappeler au téléphone!!!!

(Translated by Google) I called Century 21 Fly Immo for my apartment search in the city of Toulouse and I am satisfied with it. I would especially like to thank Mrs Bristol for her professionalism and her communicative good humor. It was a good experience. If you have a property to rent or are looking for, I recommend this agency without hesitation. (Original) J'ai fait appel à Century 21 Fly Immo pour ma recherche d'appartement sur la ville de Toulouse et j'en suis satisfait. Je tiens spécialement à remercier Mme Bristol pour son professionnalisme et sa bonne humeur communicative.. Ça été une bonne expérience. Si vous avez un bien à faire louer ou que vous êtes en recherche, je vous conseille sans hésiter cette agence..

(Translated by Google) We greatly appreciated the professionalism of this agency thanks to the seriousness and availability of Madame BRISTOL as well as of Monsieur CHAPDELAINE. We recommend them! (Original) Nous avons beaucoup apprécié le professionnalisme de cette agence grâce au sérieux et à la disponibilité de Madame BRISTOL ainsi que de Monsieur CHAPDELAINE. Nous les recommandons !

(Translated by Google) the agent demonstrated speed, efficiency and professionalism. (Original) l'agent a fait preuve de rapidité, d' efficacité et de professionnalisme.

(Translated by Google) Jean Bonneric was a great help to us throughout our purchasing process. We really enjoyed working with him! (Original) Jean Bonneric nous a été d'une grande aide tout au long de notre processus d'achat. Nous avons vraiment apprécié de travailler avec lui !

(Translated by Google) RAS, everything went very well and I am satisfied with the offer that was made to me. (Original) RAS, tout c'est très bien passé et je suis satisfait de la proposition qui m'a été faite.

Good evening Mr. Phillip Ronflard, Following your allegations, I did not know that on the one hand you had the gift of ubiquity and therefore that you were present on the day of the visit and I do not remember seeing you and therefore hearing the fallacious comments which we accuse you of on the internet! I do not allow you to defend your employee by making misleading remarks about me, without having any proof of what you are saying! By my job as a caregiver, I am required every day to care for and take care of disabled and end-of-life people and I am recognized for my professionalism and my kindness. As a result, it is not in my habits of insulting people even if they are very unpleasant. Contrary to what you say, your agency is not a model of virtues! just read some messages from former clients that you take great care to hide! Do you understand that my friend and I would have been happy to make this journey to meet your agent whom you find so competent? Whatever your role, you forget the basic rules of kindness and decorum towards customers seeking an apartment; You are well placed to know that it is currently very difficult for rental applicants to obtain an apartment. accommodation and whatever his financial situation. My friend earns a good living and could have taken this apartment alone (confirmed by your agent). For my part, I have had around ten requests in nursing homes and hospital establishments to work there and from this in fact you would have had, which is even more reassuring for the owner, a doubling of salary, which would have brought us to 4500 euros per month for a rent of 550 per month... Would there be discrimination concerning certain professional statuses ? Namely the temporary worker so much criticized by your employee. Indeed the sector in which I am finds itself facing a contradiction, that is to say, a cruel lack of healthcare personnel and the impossibility for people with this skill to find an apartment while they get a job. Last point, you stressed several times on your site that we had refused or were not eligible for unpaid rent insurance? ? When did your super advisor offer us this type of contract? A degree in economics clearly does not give you the talent of a good local merchant who listens and respects his customers. Kind regards, Madame Degallaix

We would like to thank Ms. Bristol for her work, her availability, her kindness and above all her patience indeed after having found accommodation which corresponded exactly to our search despite the complexity of the market, unfortunately we had to give up this shared accommodation for reasons personal but Ms Bristol was always present and good advice we thank her for all her dedication. We recommend the agency and in particular Ms Bristol

A big thank you to Ms. BRISTOL for her time, energy and involvement in our research. She accompanied us throughout and was patient and attentive to our needs.

Speed ​​of customer support. Efficiency in finding accommodation. Pleasant agent who listens to customer needs.

Looking for a furnished apartment for my son's studies in Toulouse, I found it through the Century 21 Fly Immo agency. Excellent contact with Miss Merlin, the real estate agent in charge of my file: professional and efficient! Everything went very well. I recommend this agency.