SEPHORA TOULOUSE WILSON image

SEPHORA TOULOUSE WILSON

Cosmetics store Beauty supply store Perfume store

Retail chain with a selection of upmarket makeup, perfumes, beauty & skincare products. People often mention pour, store, suis, bien, avec,


Address

7 Pl. du Président Thomas Wilson, 31000 Toulouse, France

Website

www.sephora.fr

Contact

+33 5 34 25 40 40

Price rating

$$$ $

Rating on Google Maps

4.10 (455 reviews)

Open on Google Maps

Working Hours

  • Saturday: 10 am to 7:30 pm
  • Sunday: Closed
  • Monday: 10 am to 7:30 pm
  • Tuesday: 10 am to 7:30 pm
  • Wednesday: 10 am to 7:30 pm
  • Thursday: 10 am to 7:30 pm
  • Friday: 10 am to 7:30 pm

Featured Reviews


Frequently mentioned in reviews: pour (9) store (8) suis (8) bien (7) avec (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Erdem �. 6 years ago on Google • 7 reviews
    Because of not being an EU citizen this place gave me an immediate tax refund after spending over 175 Euros. The refund was approx 25 Euros. I paid with credit card. But when I turned to my country after a month later they tried to charge me 25 Euros. This was unacceptable
    1 person found this review helpful 👍

  • 1/5 Yoanah A. 2 months ago on Google • 5 reviews New
    A more than bad experience, I was the victim of an abusive facial “check” on Saturday December 30 carried out by the entrance security guard who considered it normal to drag me into the store alongside the saleswomen as if I were a thief when I explained to him that I did not have the ticket because I was supposed to receive it by email but that had not been done. After checking with the seller who collected it from me, it was indeed an error on their part and no apology was offered to me. It would be better to focus on the people who are actually stealing instead of jumping to conclusions based on skin color.
    1 person found this review helpful 👍

  • 5/5 Antonin B. 1 year ago on Google
    (Translated by Google) From the choice, the staff is friendly and guided us to what we were looking for. Funny note: we didn't understand why the security guard asked us if we wanted his help when we were in addition to that in the make-up. (Original) Du choix, le personnel est sympathique et nous a bien guidé vers ce qu'on cherchait. Note marrante: on a pas compris pourquoi l'agent de sécurité nous a demandé si on voulais de son aide alors que nous étions en plus de ça dans les maquillages.
    1 person found this review helpful 👍

  • 5/5 Victoria H. 1 year ago on Google
    (Translated by Google) Well received, advised and guided by a saleswoman. Payment without waiting for credit cards which is very practical. (Original) Bien accueillie, conseillée et guidée par une vendeuse. Paiement sans attente pour les cb ce qui est bien pratique.
    1 person found this review helpful 👍

  • 5/5 Rosa B. 1 year ago on Google • 3 reviews
    The sales lady was extremely nice and very helpful her is name Lea she's ensures customer satisfaction are her priority thank you Lea.
    1 person found this review helpful 👍

  • 1/5 David R. 5 years ago on Google • 905 reviews
    Closed for a private event!

  • 4/5 Rony T. 1 year ago on Google • 112 reviews
    Nice place to shop for perfume. However expensive as expected..

  • 4/5 Rima C. 1 year ago on Google • 77 reviews
    Always full of visitors. :) Helpful service.

  • 5/5 shahnila a. 1 year ago on Google • 48 reviews
    I like the shop. Atmosphere is very good

  • 5/5 Barbara U. 2 years ago on Google • 21 reviews
    Very welcoming I met a young lady by name Seher sorry I can't get the spelling right, she was extremely nice to everyone in the store she really made my day much 😊

  • 5/5 Meghan L. 5 years ago on Google • 14 reviews
    The checkout ladies were very nice to me. I didn't speak much French, but we worked together. Sephora is always the best spot for anything cosmetics!

  • 1/5 Jacquelyn P. 5 months ago on Google • 7 reviews
    After happily and indiscriminately spending money all over the city center of Toulouse, I stopped in here to compare the perfume selection to Sephoras in the US. The security guard at the entrance greeted me, as is usual in most stores. After a few spritzes of this and that, I noticed he had left his post by the door to stand by the display I was perusing. I didn’t think much of it, so I moved on and noticed him again, and greeted him once more, “Bonjour.” By the time I managed to make my way around another customer, to another display, things were getting awkward as he made his way there as well. Meanwhile, none of the rest of the staff paid me any mind. This continued, uncomfortably, for a few more turns around the store until I decided that I wasn’t enjoying myself and left. If you are someone who enjoys a browse before making decisions/purchases, I’d skip this Sephora since they essentially chase you out of the store. Outside of that, the store itself is small, but clean, organized and well stocked.

  • 4/5 Cathy j. 1 year ago on Google
    (Translated by Google) very warm welcome, very good advice and despite the fact that she was alone to inform people she absolutely neglected me. I like this shop (Original) tres bon accueil, tres bon conseil et malgré le fait qu'elle etait seule pour renseigner les gens elle ne m' a absolument négligée. j'aime cette boutique

  • 5/5 Zoé S. 1 year ago on Google
    (Translated by Google) The welcome is warm, the sellers know very well what they are talking about. I came with the desire to buy a very specific product, and the seller who saw me last night was quick and efficient. He was able to find exactly what I had come for in record time. Then a saleswoman allowed us to quickly check out. Thank you for your professionalism and efficiency. I recommend ! (Original) L'accueil est chaleureux, les vendeur/vendeuses savent très bien de quoi ils parlent. Je suis venue avec la volonté d'acheter un produit bien précis, et le vendeur qui m'a reçu hier soir a su être rapide et efficace. Il a été capable de retrouver en un temps record exactement ce que j'étais venue chercher. Puis une vendeuse nous a permis de passer rapidement en caisse. Merci pour votre professionnalisme et de votre efficacité. Je recommande !

  • 5/5 Shéa K. 1 year ago on Google
    (Translated by Google) Lovely staff and great advice. Best Sephora in France (Original) Personnel adorable et de super bon conseil. Meilleur Sephora de France

  • 5/5 Sarah L. 1 year ago on Google
    (Translated by Google) I was advised yesterday by Dimitri. Who was very professional and very welcoming. He took the time to advise me, to listen to me with a smile and good humor. I left enchanted. Thanks again Dimitri I will come back for other purchases and advice ☺️ (Original) J'ai été conseillée hier par Dimitri. Qui a été très professionnel et très accueillant. Il a pris le temps de me conseiller, de m écouter avec le sourire et le bonne humeur. Je suis sortie enchantée. Merci encore Dimitri je reviendrai pour d autres achats et conseil ☺️

  • 1/5 Ori l. 2 years ago on Google
    (Translated by Google) I am very disappointed by the quality of reception in this store and especially by the attitude of the security guard at the entrance who allows himself to make facies offense .... !!!!!!!! I am shocked, I had come to buy my usual products, what a bad surprise to see this vigilant follow me with his eyes everywhere I went, at one point I went to the back of the store with the saleswoman, he believed that I 'was alone, he almost came running to see if I wasn't stealing, even the saleswoman was surprised ... I find her attitude unacceptable and almost racist, although I don't have to justify myself I am French by father reunited ... this individual should not be in contact with customers, for me he committed facies offense, because he did not have the same behavior with other more European type clients because among them there is had my cousin who also observed this individual ... I dare to hope that he will be sanctioned because I intend to return to trap him in order to denounce his behavior ... it is a shame because this individual is himself a black man ...!!!!! Was he zealous, did the shop advise him to follow people dull skin ???? I try to understand ... explain to me. . ... !!! On the other hand the saleswoman are very nice and very professional, fortunately ... (Original) Je suis très déçue par la qualité d'accueil dans ce magasin et surtout par l'attitude du vigile à l'entrée qui se permet de faire du délit de faciès....!!!!!!!! je suis choquée , j 'étais venue pour acheter mes produits habituels , quelle mauvaise surprise de voir ce vigil me suivre du regard partout où j'allais , à moment donné ju suis allée au fond du magasin avec la vendeuse , il a cru que j'étais seule , il est arrivé presque en courant pour voir si je ne volais pas même la vendeuse à été surprise ...je trouve son attitude inadmissible et presque raciste , bien que je n'ai pas à me justifier je suis française de père réunionnai ... cet individu ne devrait pas être en contact avec la clientèle , pour moi il a fait du délit de faciès , car il n' à pas eu le même comportement avec d'autres clientes de type plus europeenes car parmis elles il y avait ma cousine qui a elle aussi observe cet individu ... j'ose espérer qu'il sera sanctioné car je compte bien revenir pour le piéger afin de dénoncer son comportement ... c'est une honte car cet individu est lui même un homme noir ...!!!!! A t il fait du zèle , la boutique lui a t elle conseillé de suivre les gens mat de peau ???? Je cherche à comprendre ... expliquez moi . . ...!!! En revanche les vendeuse sont très sympathiques et très professionnelles , heureusement ...

  • 4/5 Bruno C. 2 years ago on Google
    (Translated by Google) Very nice home. Very well advised. Satisfied with my visit. Better than at the Capitole store! (Original) Très bon accueil. Très bien conseillé. Satisfait de ma visite. Mieux qu'à la boutique du Capitole !

  • 5/5 Dydou _. 2 years ago on Google
    J'y suis allé pour me faire épiler les sourcils et l'accueil était agréable, les employés très accueillants et très sympas . Je vous le conseille fortement

  • 4/5 sandrine FOUQUET f. 2 years ago on Google
    Dommage car l'eau d'Issaye Miyaké n'est pas en rayon. Personnel un peu invasif..

  • 5/5 Christine 2 years ago on Google
    (Translated by Google) The young advisor (whose first name I unfortunately did not write down) was extremely pleasant and provided good advice. It has been a long time since I felt so comfortable in a beauty center. I was able to converse in peace with her about my questions about my skin. A big thank-you ! (Original) La jeune conseillère (dont je n'ai malheureusement pas noté le prénom) a été extrêmement agréable et de bons conseils. Il y a longtemps que je ne me suis pas sentie aussi à l'aise dans un centre de beauté. J'ai pu converser en toute quiétude avec elle sur mes interrogations concernant ma peau. Un grand merci !


Call +33 5 34 25 40 40 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cash only
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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