Pharmacie Lafayette Toulouse image

Pharmacie Lafayette Toulouse

Beauty supply store Health and beauty shop Pharmacy Health consultant Veterinary pharmacy Homeopathic pharmacy Organic drug store

One of the Most Reviewed Health and beauty shops in Toulouse


Address

36 Rue d'Alsace Lorraine, 31000 Toulouse, France

Website

www.pharmacielafayettetoulouse.com

Contact

+33 5 34 45 18 70

Rating on Google Maps

3.40 (373 reviews)

Open on Google Maps

Working Hours

  • Saturday: 8 am to 8 pm
  • Sunday: Closed
  • Monday: 8 am to 8 pm
  • Tuesday: 8 am to 8 pm
  • Wednesday: 8 am to 8 pm
  • Thursday: 8 am to 8 pm
  • Friday: 8 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: pour (12) wait (9) dans (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 A K A. 9 years ago on Google • 236 reviews
    The parapharmacie Lafayette is now on Bd de Strasbourg, next to Citadenes. It's huge! Well stocked with health and beauty products occupying two floors, and the lowest prices in the south of France.
    3 people found this review helpful 👍

  • 5/5 F G. 1 year ago on Google • 228 reviews
    Pharmacy in the city center, very close to the Capitol. When our schedule does not allow us to go to the doctor, to wait in line because there is an emergency, we are very happy to be able to go to this type of Pharmacy. You can find almost everything there to treat yourself and, above all, for very little money! I went there for one of my children, because unfortunately, at the moment, there is a shortage of medicines everywhere. I was able to find what I was looking for and perfectly suited to his symptoms. The welcome was perfect, from start to finish. Wide opening hours. Thanks and good luck !
    3 people found this review helpful 👍

  • 5/5 KWABENA SARPONG OWUSU P. 1 year ago on Google • 5 reviews
    I HAD 5 EUROS TODAY AS FIDELITY..THANK YOU LAFAYETTE FOR YOUR AWESOME SERVICE, RESPECTFUL ASSISTANCE FROM THE PEOPLE WHO KNOWS WHAT TO DO AND THE COUNSELING TO GIVE.. THANK YOU AND I WISH I COULD GIVE YOU 10 STARS 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
    4 people found this review helpful 👍

  • 1/5 Pagliuca N. 2 years ago on Google
    (Translated by Google) Despite being well located in the crowded city center, this pharmacy unfortunately lacks adequate training on how to deal with customers. I was indignant at being treated without kindness and with enormous rudeness by those who, behind a counter, should be content with those who save them. I would say to those who were thinking of going there that there are a lot of pharmacies in every neighborhood and it would be enough to choose who is smiling, who is kind and who greets you as soon as you arrive at the counter. The two drugs are all the same and they all have both the pharmacies that dispense kindness to customers and those where the rude ones work. Choose Pharmacies before entering by reading the comments of those who have had these troubles like me! (Original) Bien qu'elle soit bien située dans le centre-ville bondé, cette pharmacie manque malheureusement de formation adéquate pour savoir comment s'adresser aux clients. Je m'indignais d'être traité sans bonté et avec une énorme impolitesse par ceux qui, derrière un comptoir, devraient se contenter de ceux qui les font gagner. Je dirais à ceux qui pensaient y aller qu'il y a beaucoup de pharmacies dans chaque quartier et qu'il suffirait de choisir qui sourit, qui est gentil et qui vous accueille dès votre arrivée au comptoir. Les deux médicaments sont tous les mêmes et ils ont tous à la fois les pharmacies qui dispensent de la gentillesse aux clients et celles où travaillent les grossiers. Choisissez les Pharmacies avant d'entrer en lisant les commentaires de ceux qui ont eu ces peines comme moi !
    3 people found this review helpful 👍

  • 5/5 annie l. 4 months ago on Google • 3 reviews
    This new team is very competent! I had a problem about a vital medication: you just need to discuss it with the team to have a simple, effective and reassuring solution. A big thank-you ! I was also able to see the transformations underway in the store which are much more functional. I can't wait to see your next improvements so see you soon
    2 people found this review helpful 👍

  • 3/5 bernard j. 1 year ago on Google
    PRIX sympa. Voici le tarif relevé fin novembre dans ce magasin à 1.85€ Lafayette 36 rue Alsace. Contre 5,25€ en promo! Lafayette 10 bd Carnot. Photo à l'appuie. Seulement 283% plus cher. Même date, même contenu, même packaging. Qu'on se le dise........
    2 people found this review helpful 👍

  • 1/5 Élo A. 2 years ago on Google
    (Translated by Google) A very unfriendly, very unpleasant pharmacist, who obviously didn't want to try to understand what I needed (not much moreover). I felt humiliated in public. I consider the lack of humanity in the health sector to be unacceptable. At no time have I been disrespectful despite the lack of respect I received. I will never set foot in this pharmacy again. (Original) Une pharmacienne très antipathique, très désagréable, qui visiblement ne voulait pas essayer de comprendre ce dont j'avais besoin (pas grand chose qui plus est). Je me suis senti humiliée en public. Je considère comme étant inadmissible le manque d'humanité dans le secteur de la santé. Je n'ai à aucun moment été irrespectueuse malgré le manque de respect auquel j'ai eu droit. Plus jamais je ne mettrai les pieds dans cette pharmacie.
    2 people found this review helpful 👍

  • 1/5 laurent T. 1 year ago on Google
    J achète un produit que je ramène immédiatement (10 min..) car erreur de ma part : impossible de me faire rembourser ac le ticket ni même obtenir un bon d achat ! Produit non ouvert évidemment. Pratique honteuse
    2 people found this review helpful 👍

  • 3/5 Asuka B. 1 year ago on Google
    Pharmacie qui a un bon stock et si besoin de commander livraison très rapide, juste 2 petits points négatifs : -je suis passé par le service en ligne (du site de la pharmacie) pour faire préparer une grosse ordonnance (environ une douzaine de médicaments différents) en sélectionnant 4 jours à l'avance, j'arrive au jour et date indiqués et ce n'était pas prêt... 20 minutes à attendre. -une des pharmacienne pour un autre médicament (de la vitamine D) qui me dit "il n'y en a pas besoin avec le soleil qu'il fait..." euh justement si vous êtes en carence car malade, et que c'est un néphrologue qui vous le prescrit... on peut se passer de tels commentaires peu professionnel
    2 people found this review helpful 👍

  • 5/5 Inès C. 1 year ago on Google
    (Translated by Google) Certainly there is a bit of a wait because few staff for many customers. However, I find that the pharmacists and assistants are very friendly. Don't forget that these are humans and they can't go faster than music! Be pleasant, human and kind and they will be in return! 😉 Would not change a thing ! ❤️ (Original) Certes il y a un peu d'attente car peu de personnel pour beaucoup de clients. Cependant je trouve que les pharmacien(nes) et préparatrices sont très aimables. Il ne faut pas oublié que ce sont des humains et qu'ils ne peuvent pas faire plus vite que la musique! Soyez agréables, humains et aimables et ils le seront en retour! 😉 Ne changez rien ! ❤️
    2 people found this review helpful 👍

  • 3/5 Mahmoud I. 5 years ago on Google • 184 reviews
    small but helpful staff

  • 5/5 Laura T. 3 years ago on Google • 55 reviews
    Very kind but busy all the time
    1 person found this review helpful 👍

  • 3/5 Olivier R. 1 year ago on Google • 168 reviews
    You can get there lots of products, but problems you have a long wait for payment. They not very serious. There is a few casier. You have to wait minimum 30- 40 minutes for payment. They should improve this . Products very good.

  • 1/5 Nouhaila c. 3 months ago on Google • 5 reviews New
    Disappointing experience. The saleswoman at the entrance refused to check the availability of a medication, demanding that I wait in line of 20 people at the counter. Being very ill and unable to speak properly, I had difficulty understanding this procedure. She finally gave in after insistence. An unacceptable service that requires immediate improvement.
    1 person found this review helpful 👍

  • 2/5 jerome c. 1 year ago on Google
    Beaucoup de produits en rupture de stock, notamment les laits en poudre pour nourrissons (qui ne sont plus en rayon). Comme on doit faire la queue (les trois dernières fois, cela a duré environ 20 minutes) pour savoir ce qui est dispo ou pas, on attend pour rien... Pharmacie bien positionnée pour les prix (comme d'autres un peu plus loin du centre) mais victime de son succès, malheureusement. Idée : installer une borne à l'entrée pour vérifier que le produit qu'on cherche est bien en stock, ou a défaut de borne, un conseiller de vente pour donner une première information ...
    1 person found this review helpful 👍

  • 1/5 Romain M. 1 year ago on Google
    (Translated by Google) Home more than execrable. People with a very haughty attitude who treat customers with incredible contempt. Unable to show a little courtesy, especially since we were smiling and polite. Go there only if it is your only option or if you are prepared to be treated unsympathetically. (Original) Accueil plus qu’exécrable. Des personnes avec une attitude très hautaine qui traitent les clients avec un mépris inouï. Incapables de montrer un peu de courtoisie, surtout qu’on était souriants et polis. N’y allez que si c’est votre seule option ou si vous êtes prêts à vous faire traiter de manière antipathique.
    1 person found this review helpful 👍

  • 5/5 Benoît P. 1 year ago on Google
    (Translated by Google) Staff always of good advice, and very patient with these customers, so there is a wait but I organize myself, and then it is not the only pharmacy in Toulouse with the latest news, I appreciate go there despite the wait because always good advice and always an active listening I think we need more staff as well. I recommend :) (Original) Personnel toujours de bon conseil , et d’une grande patience avec ces clients , alors il y’a de l’attente mais je m’organise, et puis ce n’est pas la seule pharmacie dans Toulouse au dernières nouvelles , j’apprécie y aller malgré l’attente car toujours de bon conseil et toujours une écoute active Je penses qu’il faudrait plus de personnel également. Je recommande :)
    1 person found this review helpful 👍

  • 2/5 agnes a. 2 years ago on Google
    (Translated by Google) Today August 31, 2021 not at all satisfied at the time of payment a young girl not at all pleasant. I absolutely cannot find me for the loyalty card. Visit made at the beginning of August, I left 124 € and the young man found me right away. On leaving the young man at the entrance found. Cash desk 10 a.m. to 2:35 p.m. (Original) Aujourd'hui 31 Aout 2021 pas du tout satisfaite au moment du paiement une jeune fille pas agréable du tout .ne me trouve absolument pas pour la carte de fidélité. Visite faite début Août j ai laissé 124 € et le jeune homme m a trouvé de suite. En sortant le jeune homme à l entrée a trouvé. Caisse 10 à 14h235
    1 person found this review helpful 👍

  • 4/5 Tenzin Y. 4 years ago on Google • 109 reviews
    A line of people out the door at busy times. A very popular but small pharmacy. Friendly staff and a wide selection of products, but be prepared to wait

  • 5/5 Ferry Y. 9 months ago on Google • 74 reviews
    Large Pharmacie in Toulouse, you can find anything your pharmacie needs

  • 3/5 Nadia Y. 2 years ago on Google
    prix moins cher qu'ailleurs certes mais c'est très petit service long et pas toujours aimable. J'y vais que pour les prix pratiqué!!

  • 4/5 Chantal D. 2 years ago on Google
    (Translated by Google) Everything is there less expensive masks, parapharmacy ect .., applied barrier gestures. A lot of people (Original) Tout est là moins cher masques, parapharmacie ect.., gestes barrière appliqués . Beaucoup de monde


Call +33 5 34 45 18 70 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible seating
    • ✗ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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