Wonderful Italy Palermo - Welcome Point & Tourist Services image

Wonderful Italy Palermo - Welcome Point & Tourist Services

Tourist attraction Travel agency

😠 This company takes advantage of toursits. The apartment I booked through them was located in an unsafe area of the city - super dirty, with aggressive looking men hanging around day and night outside. I got followed in broad daylight. Also, the WiFi was unstable - i had to go to a coworking space to... People often mention Palermo,


Address

Via Torremuzza, 15, 90133 Palermo PA, Italy

Website

www.wonderfulitaly.eu

Contact

+39 02 8088 9702

Rating on Google Maps

4.40 (79 reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 am to 1 pm, 2:30 to 5:30 pm
  • Friday: 10 am to 1 pm, 2:30 to 5:30 pm
  • Saturday: Closed
  • Sunday: 10 am to 2 pm
  • Monday: 10 am to 1 pm, 2:30 to 5:30 pm
  • Tuesday: 10 am to 1 pm, 2:30 to 5:30 pm
  • Wednesday: 10 am to 1 pm, 2:30 to 5:30 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Kate S. 1 year ago on Google
    This company takes advantage of toursits. The apartment I booked through them was located in an unsafe area of the city - super dirty, with aggressive looking men hanging around day and night outside. I got followed in broad daylight. Also, the WiFi was unstable - i had to go to a coworking space to work at €15/day. When I explained all this and tried to cancel, Wonderful Italy refused to issue a refund despite the fact that it would be unsafe for me to stay there as a woman.
    2 people found this review helpful 👍

  • 5/5 Georgi A. 6 years ago on Google
    Really helpful lady who spent about half an hour to tell us about Palermo's history. Her English was great, to be honest she was probably the first person we met in two days who spoke English! She told us about history, main sights and lots of useful advice for our stay here. Highly recommended!
    1 person found this review helpful 👍

  • 5/5 Rick D. 6 years ago on Google
    What a warm and pleasant welcome to Palermo! Yesterday we poked our heads into Micro's office asking where we could print a boarding pass and Laura gave us a big smile and said "right here!" She was super patient as I dealt with my tech challenge, finally facilitating the whole process and printing our two boarding passes and handing them to us with another smile. I asked "how much" and she declined to take any payment. We continued our walkabout, chatting about how gracious and helpful Laura had been, even though we weren't actual customers. We agreed, next time in Sicily, we will reach out to Micro as our go-to center. Truly, good things come in small packages!
    1 person found this review helpful 👍

  • 5/5 Aleksandra H. 6 years ago on Google
    Absolutely a must if you want to enjoy staying in Sicily. We just randomly asked a lady on the street about a good place to eat and she brought us to her own agency, gave us so precious tips and we are very very grateful. Our host in the airbnb was completely useless and deceiving. We will go only through her next time.
    1 person found this review helpful 👍

  • 5/5 Sara S. 5 years ago on Google
    Literally the best place to have any informations about Sicily ! They gave me useful tips and nice adresses about what to do in Palermo and where to eat, where to stay etc. And professionals are really nice! I recommend!
    1 person found this review helpful 👍

  • 4/5 Lucky T. 4 years ago on Google
    I rented a flat from Wonderful Italy in Palermo. The flat was exactly as described and I was very satisfied with its location and its amenities. A few details in the renting process could be improved like a clear statement of any extras like the tourist tax. However the team has been responsive and eager to make my stay a very good one.

  • 5/5 Daria S. 6 years ago on Google
    Highly recommend to visit these guys at the beginning of your trip to Palermo. You will get very good recommendations what&where&how and plenty of free maps and info things. Many thanks to Antonin! Thanks to him we experienced the best pizza, local street food and bought amazingly tasty fruits at a food market! Best regards, Daria

  • 5/5 Christina D. 6 years ago on Google
    Very nice ladies helping us with our trip. Especially, the lady with the black hair gave us great tips. Thank you a lot for that! :)

  • 5/5 Anoniem 9. 5 years ago on Google
    I had the pleasure to do my internship for this organisation. They offer wonderful accommodation opportunities and experiences. The staff is very kind and they are always willing to help you. I learned a lot and I always felt like home. Thanks to MICRO I had a great experience that I will never forget! xxx Sarah

  • 5/5 Ana P. 5 years ago on Google
    A team of young people in love with Palermo and Sicily. They provided me with many useful information and let me in on the hidden not-so-touristy places of the city.

  • 1/5 Joe L. 1 year ago on Google
    Terrible company. All about keeping costs low and charging high. Customer service is designed to scam you. Avoid the hassle and book somewhere else

  • 2/5 Alexander F. 7 months ago on Google
    We booked a luxury apartment, serviced by that company in Palermo. The apartment was in modern and located in a got spot. We had a serious problem with cockroaches, what we never had at any other spot on our vacation in Italy. Thanks the conditions there we‘ve these animals now also at home. Thank you for that present! Beside there was a problem mold in one bathroom. Also the shower tray was obvious broken since longer time. So the water enters in the historic building. Damages like these cause significant damages. These problems of the nice apartment hasn’t been solved prior to offer it for rent. The friendly man who was present, when we arrived there, can’t balance these problems. I think, when a company (wunderful Italy) keep care of an apartment none of these problems shouldn’t occur.


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