1/5 The Archana S. 1 year ago on Google
Very
disappointed
with
the
experience
in
this
particular
property
at
hyatt
regency
Thrissur,
compared
to
5
star
standards
it’s
worst
,
stayed
6
nights
here
&
there
was
no
proper
customer
support,
this
hotel
is
not
customer
friendly,
the
staff
here
are
unreliable
,
liars
&
manipulative,
had
used
hotel
transport
to
commute
within
the
city
,
the
hotel
transportation
is
also
a
scam
in
terms
of
charges
,
writing
kilometre
&
with
drivers
so
be
aware
while
using
hotel
transport….
The
service
is
very
slow
here,
&
not
very
efficient
staff
specially
at
front
desk
…
the
staff
at
the
restaurants
were
friendly,
very
kind
&
helpful
&
provide
good
service
at
restaurant,
the
buffet
collections
are
very
limited
for
vegetarians..
food
is
average
…
the
cleanliness
in
the
room
is
good
…
Honestly
wouldn’t
recommend
for
the
price
&
service
this
is
totally
a
4
star
property
&
service
here
is
very
very
poor
….
Very
disappointed
…
had
bad
experience
specially
with
front
desk
staff
,
with
their
poor
communication
skill
,
not
attentive
&
alert
,
and
transport
team
for
their
poor
service
&
over
charging
…
the
drivers
are
not
reliable
too
…so
be
aware
of
the
experience
from
them
…