Featured Reviews


Frequently mentioned in reviews: good (15) room (13) service (12) hotel (12) staff (8) Rooms (7) stay (6)
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  • 1/5 PUNEETH C. 2 years ago on Google
    It's very dusty room.. Spider net in room, No hot water in room when you paying 1000+ per night. My check in time is evening 6pm they told me to check out at morning 11am i requested to adjust till 2pm but they not accepted it ( I'm ready to pay 200rs more)Hotel also fully empty still they not did.. Bed is full ofdust me and wife not slept due to sneez and dust allergy.. Front office person after filling all info in make my trip he asks many personal questions unnecessarily.. Staff hospitality zero star
    3 people found this review helpful 👍

  • 1/5 Justine P. 2 years ago on Google
    At 10pm they will close the doors, I got an emergency and the guy at the reception asked me why do you want to go out in night. Rooms were not clean, spider web, dust & dove excreta at window. it was a hectic stay.
    2 people found this review helpful 👍

  • 3/5 deviprasad m. 4 months ago on Google • 211 reviews
    Good location, near the north bus stand . Rooms are ok, from service is poor. Didn't eat food .

  • 5/5 UNAIS. M. 6 months ago on Google
    Rooms are cleaned and service is also almost good Accessable location
    1 person found this review helpful 👍

  • 4/5 sen 4 years ago on Google
    After many years my wife and I stayed at the Palace Tower again. It turned out to be a very good decision. The location is really nice, but the real asset of this hotel is the staff. We were treated nicely from the moment we stepped out of our taxi The lobby area is really nice with a good manager name Lijo, the room service staff is efficient and friendly and the same can be said for the housekeeping staff. Strongly recommended for families.
    1 person found this review helpful 👍

  • 5/5 Hari K. 1 year ago on Google
    Rooms are neat and clean . Staff are co operative. Reasonable rates ..
    1 person found this review helpful 👍

  • 4/5 Thenseeh M. 2 months ago on Google • 13 reviews New
    Nice experience, good customer service. Near the north bus stand, easy access to public transportation. The room needs to be cleaned more. Some spaces are very dusty. Overall a good space to spend.

  • 1/5 Sreeraj 2 months ago on Google • 12 reviews New
    pathetic, horrible, highly atrocious there was nothing good about the experience in Hotel Palace Tower. it doesn't even justify any part of its name. Starting from reception, the guy sitting at reception doesn't deserve to be there. being in the hospitality sector, you need to have a minimum courtesy of communicating properly. and that guy is not even respectful. seeing the room condition, I asked him if there is any better room available, and he just retracted, saying all rooms are the same. Rooms were as dirty as you can't even imagine. stained bedsheets, overused towels whose threads are bulging out, even the carpets are dirty and doesn't even soak water under your feet, getting a carpet would cost you less than a 100 rupees even that the hotel couldn't afford? the 2 nights cost of 2800 (with offers from travel booking apps) falls under the premium category at least should have provided the services according to it. You will get better rooms just beside this hotel at Zip at almost the same price. the only thing good about the hotel was that the lift was working fine and the room service boy was helpful.

  • 5/5 Sam K. 3 months ago on Google • 4 reviews New
    Stayed here for 4 nights whilst doing a course. The room was clean and tidy when I arrived and was serviced with both an AC and fan. The staff were very helpful and sorted any requests I had promptly, even going to the shop to get me mosquito cream (without me asking). The hotel manager was very helpful, and even came to the bus station with me on the last day to help me get my bus as I didn't have mobile data to receive my bus number. All in all it did the job and was very pleasant.

  • 1/5 karthi n. 2 months ago on Google • 3 reviews New
    Why you are cheating customers, it is not a 3 star hotel, only we can expect the 1 star facilities. Atleast you should have parking space. Its very pathetic that the customer should keep their vehicle at pay and park and walk to reach there. Please change the photos you given in the site, and provide the present photos of your property. And remove the 3 star status from google. Many customers will mislead due to your false messages. Bachelors can opt this hotel if you want for a party or bachelor stay, perfect for that, not recommended for families.

  • 2/5 chaitanya s. 11 months ago on Google
    Room service is not good, ac's are not working. No hot water provision. Felt very difficulty to stay. Needs to improve overall service.

  • 5/5 Jinesh J. 3 months ago on Google New
    Good hotel nice staff good service

  • 5/5 Manikandan M. 3 months ago on Google New
    Nice property good staff good service excellent support highly recommended

  • 5/5 Renjith V. 3 months ago on Google New
    Nice hotel budget friendly excellent service good staff good location easy accessible

  • 1/5 madhusudhanan n. 10 months ago on Google
    Very sad to say that AC not working properly,hot water facilities for bathroom not available.

  • 1/5 PradeeP V. 11 months ago on Google
    Not Suitable for family, old hotel, hotel or Rooms are not like the pics available over online.. no separate hot water if you request they will give in a bucket, Restrooms stinks,AC keeping in 16° also not cooling much.. Only one power point in room, Rooms also not clean, Service also very late. Only good thing is it is walkable distance to temple. NEED TO IMPROVE A LOT LOT THE HOTEL. WORST EXPERIENCE WITH FAMILY. DISAPPOINTED 😞 😥

  • 2/5 yogesha A. 1 year ago on Google
    Service to the customer is not good. Taking long time to check in and check out. You should reserve 20 min atleast for check out. Elastic the time for the work could have done just less than 2 min.

  • 1/5 Nandha k. 1 year ago on Google
    Very bad experience we are planning to book room for 10 days but in they are very bad in service even we explain about our plan but they are not ready to ok with that because of that they are loosing the business of 20k. They treat online and direct customer in same way.

  • 1/5 Mathew P. 2 years ago on Google
    Staff behaviour is poor and the room is not upto the mark

  • 5/5 Joseph Kiran G. 2 years ago on Google
    Good stay in the middle of Trichur. VadakkeChira View is superb 👍

  • 4/5 Nithin K. 2 years ago on Google
    Good Service and Reasonable fare

  • 4/5 V.S.Chandra S. 2 years ago on Google
    Nice hotel to stay in. Centrally located. Good eateries nearby makes it wonderful to stay.

  • 1/5 Yogesh V. 3 months ago on Google • 1 review New
    Worst service. Booked room by seeing 3* Hotel. Room was on third floor. No lift was available. No staff to help with luggage. Manager did not even bothered to help with luggage.


Call +91 93499 91883 Open on Google Maps

Amenities


  • Hotel
    • ✓ Free Wi-Fi
    • ✓ Air-conditioned
    • ✓ Laundry service
    • ✓ Room service
    • ✓ Kid-friendly
    • ✓ Airport shuttle
    • ✓ Smoke-free
    • ✗ Pool
    • ✗ Business center
    • ✗ Pet-friendly

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