If I had known they were going to limit their hours to 7:30c half day on Saturday and closed on Sunday, I never would have joined. And I’m paying full price! The “heated” pool just sits there and rots and the employees can’t even give you information on it. It’s close is about the only thing I can say at this point.

Staff is friendly and gym is great. Can't say the same for childcare. The expectation of a childcare facility is that they keep your child safe while you go to work, whereas the director Alyssa here seems to think that responsibility falls on the children themselves. I would imagine my kid being sent home from grade school for behavioral infractions but not daycare. If someone tells me my kid is "creating an unsafe environment" he better have flies swarming around him while chanting in ancient egyptian, not doing typical four year old stuff.

Thank you for the owners response to my earlier critical review. Though I haven't personally inquired, I appreciate the direct rebuttal to my statements and I certainly can't say otherwise unless I come in myself. I know the Y has traditionally been helpful to community around it and I'm glad to see that tradition and culture continue. I will have to come and visit you in the summer! Previous 3 star review: A bit surprised that it's almost as expensive (for me) to get a membership there as it would be at Lifetime Fitness. I mean, I'm comparing and joining the Y is about $100 and joining Lifetime is $120......you'd expect better from the YMCA. Maybe they don't get funding or subsidies like they used to? Sad. Still, the gym looks great and it is a bit cheaper....not sure yet what I'll do in the end.

I've been here for a while now and it's been a good experience until today. First, let me say that everyone is very, VERY, nice. Parking isn't bad and there is even some covered parking. It's not busy(unlike other places I've been to that are jam packed) from 8-10:30(the time I'm there) and everything is clean and nice. So everything was going nice. Today, I tried to sign my daughter up for this Friday's date night. You get to drop your kids off and they do activities. I already told my daughter about it and now I've got to figure out how to tell her it's not happening. The reason? They cut it off at 25 kids and it's full. Now if that's where the story ended I wouldn't have given it a second thought. It was what it is and I didn't sign up in time. My fault. . But, when I asked to sign up at the front counter I was told by the super nice guy there that it was full but just ask the lady who runs the child care center and see if she will make an exception. Now maybe I read him wrong but it seemed to me like it would not be a big deal. I think most of us have been in that situation before. Someone tells you something might happen and they say it like it's no big deal or they say it like it probably won't happen but ask anyway. Again, to me it came across as no big deal and again maybe I read him wrong. So I go back to the lady in charge and I mention Friday night. I never said they told me to ask about making an exception I just mentioned signing up. She told me no it was full and that was pretty much it. So what am I suppose to think? Maybe I'm wrong but I take that stuff personally. Because we all know darn well they could take one more kid. We all know if it was a personal friend or someone close they would have made the exception. It makes me think they play favorites. I'm just be honest with how I feel. How would you, as a customer feel? Maybe I'm wrong? And I know what some of you will say. I should have signed up sooner. I agree. But I was sick a lot of last week and I had a surgery this week. So it's not like I had a ton of time and it wasn't at the front of my mind. So overall the place has been nice but I'll probably be casually looking for a new place. I know how I am and this will eat at me every time I come here now and it'll tick me off. It's an issue I have. Again, let me be very clear, everyone is super nice here.

This is an amazing place to bring your children to hang out and have a great time. My son is autistic and they were the only establishment that would take him with his disability. They take the time out for him and always show concern, respect and gratitude. The staff is very diligent and fantastic.???

I love the YMCA because of what they stand for but they desperately need to return to pre-pandemic hours. There practically closed more than there open, 5am to 9pm Monday they Friday then shortened hours on the weekend.

I never thought I'd see the day where my grandkids were not only happy to swim, but could swim independently! I am so grateful for the swim lessons provided by the YMCA and the wonderful instructors that teach the class. I would like to personally thank Zoe for not only having the patience to teach my toddlers how to swim, but also the safety tips like how to get out of the water, how not to run around water, how to float when you're tired, etc. Her expertise and leadership is illustrated throughout her staff-- which is why I trust them all to teach my grandkids (and me) how to swim. There are so many other wonderful things about the YMCA, from the greetings you get from staff, the Preschool, the Parents Night Out, the gym, classes, etc., but swimming was near and dear to my heart for various reasons. Zoe I will forever be grateful for you as your guidance not only built confidence, but also taught them how to trust the instructors and more importantly themselves.

For the size of the community, I am a little disappointed in the size, but it's a clean facility and it seems as if they've packed it all in. The pool area seems looks nice.

Went to the gym for 12 years, then they almost doubled membership fees. Very overpriced, but great people there

Don't waste your money just don't!!

Friendly staff, but they need to fix the broken treadmills and how your bathroom is out of order? If you are hoping to use the basketball court good luck their 500 volleyball club teams keep the courts locked down, so it is a rare amenity that you have to come extra early to use.....it's the YMCA so maybe I need to lower my expecting.

I signed my daughter up for swim classes. We completed the first week with the group class mon-thur. Second week my daughter was extremely sick with pneumonia and we could not attend. I spoke with the swim director Zoe about making up the class, even offered a dr note. She pretty much told me she could only makeup 2 classes out of 4. I asked if I enrolled in another session if she would lower the cost she said no. Reason being if she made an exception for us then she would have to make an exception for every kid who misses class. Really disappointed in the way this was handled. I also took my daughter to a Saturday tumbling class. I dropped her off in the kids care for the 915 class. When I finished my work out I came back they said she was the only one so they decided not to do the class. My daughter was really excited to go to this class and ended up doing nothing for 45 min.

never been involved with the YMCA before, but I signed my child up for a sports team recently and I really feel like the YMCA should have their stuff together better. No communication after registration. I had to call the branch to find about about team info, practice info on what was supposed to be the first day of the season. Game schedules not clearly communicated at all. One game even cancelled less than an hour before game time. not a single game this season has been played at our "home" branch". I'm pretty sure coach doesn't know the kids names and our last game is this week. There is no real instruction during practices, no real attempt to improve skills. My child is just happy to play which I respect is important, but it feels so haphazard, like everything is an afterthought. For the price, I feel it could be better

Worst basketball league I’ve coached in, and I’ve coached all around the valley, very unprofessional in the way they handle issues, score keepers staying biased towards home teams, worst experience one can have in a “family friendly” league. Find a different league to put your children in. Update: Just the fact that this branch isn’t professional enough to respond to any of the reviews about this situation but respond to a random one star really shows the true professionalism of this branch.

I am a long time member of this location (10 years). The staff have always been great and I like the facilities there. However, their current hours are horrible. Please go back to the facility hours before the pandemic. Updated: Since I posted this originally, the locations has shown no indication to adopting reasonable hours. They also increased rates (mine almost tripled in price). It is also almost impossible to find out how to cancel the membership. So I dropped my rating down to 1 star.

I am no longer attending the Y because they have no curriculum for kids. We were told they do yet my daughter has learned more in the last quarter at her current school than she did the entire last year there. Also, the communication is terrible. I was billed an extra month after canceling and I called countless times and was always told someone was going to call me back. Fred the front desk was very rude each time I called. Bethany never returned a phone call and neither did Gavin. I have an email where I communicated canceling all services with the Y and that did not matter to them. I will never recommend this facility to anyone.

Friendly staff. You can work out anytime they are open. Some of The baby sitters are good. Way too expensive!! Can't afford. And not very many choices of classes. My wife wants Zumba and they only offered it a few times in the week. And that was during the worst times. Save your money and find another place.

Good place to grab a work out

Absolutely love this YMCA. We joined as a family for $80 bucks a month. You receive free swim lessons for 3-4 year olds. Drop in day care while you work out for 2 hours, and date night drop off. Just for that it's totally worth it! Great family YMCA. Lots of diversity and the Zumba class is really fun!

My daughters have both been in YMCA volleyball leagues. This is where they play their games. This place is clean and has ample parking and seating. The staff has always been friendly.

Decent facility. Tend to be disorganized.

Great place with a gym and pool

If you are looking for a gym to call home, this is the perfect place. The workout floor and locker rooms are clean and well maintained. The gym staff and front desk are helpful and friendly. There's plenty of equipment for all fitness levels. A special thanks to Jesse in the workout area, he's awesome! Thanks Again...

This place has all the equipment you need to your fingertips, and it also allows teens enter the gym without any guidance 14+

Great staff and equipment!

Super friendly staff With numerous equipment to cover all areas of exercise for the young and old alike. Beats a high cost exercise club any day !

This is not a safe environment for kids. My boyfriend and his team have gotten knifes pulled on them by parents from the opposing team, referees talking trash about them during the game, had their information leaked by score keepers, being harassed on instagram by those same score keepers and the ymca did nothing but disqualify his team for reacting (being frustrated and cussing as a teenager would do) when the ymca did NOTHING about those situations.

I have played basketball all around the valley for 12 years and this league is Absolutely biased, for two season we’ve been harassed by the YMCA. To workers at other YMCA’s making instagram videos of one of my teammates, by other scorekeepers making fake accounts to talk bad about us and stalk us, and to other workers making fake accounts and using our personal information against us, if u wanted your kid to have a good experience playing basketball, enroll them in a Aau team, don’t come to the YMCA, unless you want refs talking trash to kids, other teams pulling knifes out to threaten you, and workers using your personal information online,

Gym a little small, but great place to work out.

We love the Early Learning program at Chandler! The teachers truly care about my children! 2 in Y Academy, 1 in the 3's room and 1 in the infant room! They are all learning so much in a fun playful environment.

My son loves going to the YMCA. He started there for preschool and has been going ever since He's now in 1st grade and loves going there for summer camp as well as after school care. They genuinely care about him and myself and are an extended family for us. We've made lifelong friendships. I'm so thankful them everyone there.

The staff is always friendly. The camps are fun for the kiddos. They get to go on field trips and swim. The Y also provides breakfast and lunch at summer camps.

A good portion of that time was spent training for the Tempe Triathlon on 9/16/18. . I would love to enjoy the amenities with my family

Our family sports place. For workout and fun for the kids. Child watch is amazing.

Great facility. I bit out of the price range for a family of 5. I would love to enjoy the amenities with my family. Stopped going due to unrelated injury. Looking forward to starting again. The mornings were peaceful. Place to myself. 3 stars for price.

Make sure to read ALL the paperwork before signing. They sure don’t mind screwing your out of your money. Also not a very good price for as many problems I experienced here. Even gave this place a second chance. Never again!

Love this place and so does my son. If you are looking for after School care or summer camp this is the place to go. Great staff and always keeping the kids engaged. My son is having a blast and that is what matters the most. Check it out.

I Love this place. Has an excellent staff, daycare center employees are wonderful. Facility is always clean. Great family environment, youth sports programs, fundraisers. Get involved with the YMCA, you'll never regret becoming a part of a great place 😁

Love love love the Chandler/Gilbert YMCA! The early learning staff with Mrs Pat is fantastic! The school age is fantastic with Mrs Brittany! They are very accommodating and always keep us well informed!

If you are a new family to the area, this is a great place to work out, sign up for classes or register your children for activities. Nice staff and great value for your money.

We have been with Chandler Y as family member for three years. We recently feel that they offer less value than before. We wish there will be more group classes in the evenings, and the weekends. There used to be good classes, such as Insanity, Active class in the evenings, and on the weekends. Now they don't offer them any more. Also there needs to be some improvements on the facilities, there is no hot running water in the shower in the evening.

Clean. Favorite gym in valley

I was using the facility while visiting. The staff were welcoming and very helpful! The gym was very clean too with a variety of machines and weights

6 months, a dozen phone calls to financial aid, 2 trips in and still no call back from "Garrett". I can't believe it's taken me this long to give up??

Friendly, clean

Friendliest, most thoughtful staff. Cleanest most inviting atmosphere. They surpass ALL other locations at every turn.

Very clean , great staff and shaded parking. Kids safety around water and plenty of quality flotation .

Something for everyone, with a great staff and wonderful events happening all the time

Lovely, caring and dedicated staff! Great facility and wonderful with kids.

Great y

We are there for swimming classes, we never go past the entrance. It looks nice and clean.

Friendly staff! Kids' activities are geared toward younger ages, so get a valley-wide membership and check out Tempe or Ahwatukee YMCAs for tweens/teens.

Great

(Translated by Google) Huuuuuge (Original) Huuuuuge

Love the Child care it is amazing

I have been a member for about a year. A good portion of that time was spent training for the Tempe Triathlon on 9/16/18. Great pool availability, and the cycle studio was also very helpful during the heat of the summer. The staff is great and always helpful.