Vasby Animal Hospital image

Vasby Animal Hospital

Veterinarian Animal hospital

😠 Unfortunately I cannot agree with the other reviews posted here about the clinic. They have incredibly overpriced fees for even such simple tests as blood work and they have an absolutely terrible customer service. We have been their loyal clients/ patients for over 4 years and were treating all our... People often mention clinic, time,


Address

Vilundavägen 30, 194 34 Upplands Väsby, Sweden

Website

vasbyvet.se

Contact

+46 8 590 307 08

Rating on Google Maps

4.30 (816 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8 AM to 9 PM
  • Thursday: 8 AM to 9 PM
  • Friday: 8 AM to 6 PM
  • Saturday: 10 AM to 4 PM
  • Sunday: 10 AM to 4 PM
  • Monday: 8 AM to 9 PM
  • Tuesday: 8 AM to 9 PM

Featured Reviews


Frequently mentioned in reviews: clinic (7) time (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 K S. 4 years ago on Google
    Unfortunately I cannot agree with the other reviews posted here about the clinic. They have incredibly overpriced fees for even such simple tests as blood work and they have an absolutely terrible customer service. We have been their loyal clients/ patients for over 4 years and were treating all our 5 cats there and a week ago they failed to call the insurance company on time ( before the closing time in the evening) to make a direktreglering of our bill. They demanded that we pay the whole bill of over 6500 sek upfront or they would refuse to give us back our pet! They would keep a very sick cat locked inside an empty clinic for the whole night just because they were too paranoid of not getting their money and refused to believe us that if we pay our share of the direktreglering the rest will be paid by our insurance company. And we were their longterm clients with no previous issues with payments or insurance coverage! Needless to say, we didn’t agree to that treatment and after lots and lots of arguing they let us pay our share and gave us our pet to go back home with us. What kind of doctors do that?! Keep a sick pet all night inside an empty clinic because of their own mistake of not dealing with the insurance payment on time- in the office hours of the insurance?! These are not doctors, these are entrepreneurs. Animals are just dollar signs to them, nothing else! We are disgusted. Never again! We already changed clinics.
    3 people found this review helpful 👍

  • 1/5 Kalle H. 2 years ago on Google
    Wow...first review I've ever written.. Left my dog at 9am to remove a broken tooth and was told I would receive a phone call during the afternoon. I has been asked to not give him anything to eat the day before I called myself, just before closing time at 6pm, and was told he was still on the operating table. 2hrs later I call again, reaching an automated message saying they have closed for the day! I drive there, which takes me about 40min, only to be told, "he's still being operated on" and I should expect at least a another hour before they're done...apparently it takes 4hrs to remove a tooth. On top of that charged us more than double the average price.
    2 people found this review helpful 👍

  • 5/5 Heidi D. 1 year ago on Google
    I am traveling through Europe and found out on a Friday that I needed a de-worming treatment to take my dog into Norway the following Tuesday. I had a friend call and they got me in first thing Monday morning. They were very friendly and the total cost was about 25€. Thank you for squeezing us in!
    2 people found this review helpful 👍

  • 5/5 Claudia B. 10 months ago on Google
    Izabel is the best vet me and my dog have ever met. She is very kind, warm and good hearted. Perfect for the job.
    1 person found this review helpful 👍

  • 5/5 Lena R. 4 years ago on Google
    Tis is by far the best animal clinic in Sweden. Skilled and serviceminded staff with the heart in the right place.
    1 person found this review helpful 👍

  • 1/5 Artem C. 1 year ago on Google
    Prices are higher than in other clinics; for 3 hrs of emergency treatments, we paid 9 100 sek, and in another clinic (in two days, our dog had a heart attack again), we paid 15 000 sek for 24 hrs! For example, oxygen treatment (Syrgasbehandling) for 3 hrs costs here 2440 sek, and in another clinic, it costs 1000 sek for 12 hrs. Also, double-check the receipts because mistakes in calculation occur.
    1 person found this review helpful 👍

  • 5/5 Anca N. 9 months ago on Google
    Very good customer service and ready to help. Highly recommend.

  • 5/5 Maria F. 3 years ago on Google
    English speaking vet, Izabela took really good care of my pets.

  • 1/5 Rahmeh H. 1 year ago on Google
    Very high doubled prices, and then after you pay for an operation you get home another faktura for the prescription of a pain killer medicin that they didn't tell you about to get it from the pharmacy! 180 kr! No! I don't recommend!

  • 5/5 Martin D. 2 years ago on Google
    One of our cats got a fever and became lethargic so we went here. They were short-staffed but managed to give us an emergency appointment within a few hours. Cat was diagnosed with chronic gastroentitis but is all well today thanks to the very professional staff.

  • 5/5 Natali P. 1 year ago on Google
    Really friendly staff! Recommended!

  • 5/5 Anders H. 2 years ago on Google
    Took care of immigration dog from Ukraine war. Straight forward. Rabies blood check, chip. No wait. Good!

  • 5/5 Samantha H. 2 years ago on Google
    My cat became SO sick, with multiple diagnoses. And even though it's still ongoing and we need to come back I feel calm. Sheryl is a real Superhero- thorough, warm, caring and steady! all people in reception are absolutely brilliant. I would recommend this place any day of the year. Very professional.

  • 5/5 Petter E. 2 years ago on Google
    Despite seemingly being more of a "dog and cat clinic" I brought my bunny here as I was unable to get a time at any of the six previous clinics i had called. My bunny had stopped eating and pooping earlier and I was very happy to get a time the same day as it can be a critical situation. All things considered i thought they seemed very knowledgeable about bunnies despite not strictly being specialized for it, he was treated with relative speed and made a full recovery with the meds given, i feel very thankful for this.

  • 5/5 Jonathan C. 5 years ago on Google
    They took very good care of our cat! She is normally very afraid of the vet but she seemed quite peaceful there. Highly recommended

  • 5/5 Ecel 3 years ago on Google
    Good thing about the animal hospital is that it is opened all year long so one doesn't have to worry even when your pet is sick or need medical attention during odd hours or holidays.

  • 5/5 Junnipe 3 years ago on Google
    Like they always have time and do what is to be done

  • 5/5 Ice M. 4 years ago on Google
    Amazing treatment and great service for my sick rabbit. Good prices comparing to other clinics. Always makes time for us. Very good knowledge with small animals and we are happy with your services. Thank you!

  • 4/5 James T. 3 years ago on Google
    Good service and great Vets. They've always taken care of my animals. They do have a tendency towards what I would consider over analysis, suggesting add ons and tests that aren't really needed. I will say they've never made me feel bad for saying no. They've handled Corona very well and have clear procedures and signage.


Call +46 8 590 307 08 Open on Google Maps

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