5/5 Larry Z. 2 years ago on Google
I
was
on
vacation
in
January
of
2022
and
one
of
my
teeth
broke
on
a
Friday
while
travelling
to
Puerto
Vallarta.
I
called
numerous
dental
offices
and
was
able
to
get
a
appointment
on
very
short
notice
the
following
Monday
with
DentoAmerica-
the
receptionists
were
helpful,
easy
to
communicate
with
and
professional
to
deal
with
using
whatsapp,
email
and
texting
.
I
was
fortunate
to
see
Dr.
Daniela
who
started
the
process
to
repair
my
broken
tooth
by
preparing
a
temporary
filling
to
cover
the
missing
part
of
the
tooth.
After
a
discussion
we
agreed
that
a
more
permanent
solution
would
be
a
crown.
Dr.
Daneila
took
an
impression
for
the
crown
and
then
put
a
temporary
cap
while
the
crown
was
being
prepared
for
Thursday
as
i
was
leaving
early
on
the
Saturday.
Unfortunately
the
manufacturer
of
the
crown
had
a
issue
and
could
not
deliver
it
on
Thursday
and
we
rescheduled
the
appointment
for
Friday
afternoon,
but
once
again,
the
crown
was
not
ready
for
my
appointment.
I
spoke
to
Kirk
who
was
apologetic
for
the
issues
and
tried
to
find
a
solution
but
because
my
flight
was
leaving
we
could
not
come
to
an
arrangement
for
installation
of
the
crown.
Kirk
and
i
continued
to
communicate
via
email
when
i
returned
to
Canada.
he
was
very
helpful
including
filling
out
a
Blue
Cross
claim
form
and
refunding
the
amount
of
my
deposit
for
the
services
that
couldn't
be
completed
because
of
the
supplier
issues
with
the
crown.
Upon
my
return
to
Alberta
i
have
seen
my
dentist
and
they
were
impressed
with
the
work
of
Dr.
Daneila
and
I
am
now
in
the
process
of
getting
a
crown
manufactured
and
installed
in
Canada.
As
a
FYI
the
cost
of
a
crown
at
DentoAmerica
was
under
$500
CDN
(which
included
freezing,
a
temp
filling
a
temp
crown
and
the
installation
of
a
permanent
crown)
and
my
cost
of
the
crown
in
Canada
is
over
$1200!
If
you
are
in
need
of
dental
work
this
office
is
first
rate,
staff
are
fluent
in
English
and
pleasant
to
dela
with.
The
office
is
clean,
modern
and
very
professional.
Although
my
full
services
were
not
completed
i
was
extremely
satisfied
with
the
dental
work
that
was
done
and
the
efforts
that
were
made
to
resolve
the
issue
including
refunding
the
difference
between
my
deposit
and
the
services
completed.
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