I don’t normally write reviews but I feel a little compelled to do so. I’m convinced the people writing the bad reviews have never met Bret and his staff. We see Dr. Campbell so often, we may as well start inviting him and his family over for dinner. We’ve been working on our health and Dr. Campbell has been nothing short of amazing and is the kindest Doctor. He takes time to really listen (even when they are extremely busy) and we are always comfortable with his treatment plan for our family. He is always so supportive of our decisions and that’s extremely hard to find in a Practice. The ladies up front are the sweetest as well, I have no idea how someone could say they’re rude. I do believe we create the energy of our environment so maybe a little self reflection for those writing these awful reviews would help, good grief.

I have been so impressed with the doctors and staff at Campbell & Anderson Family Medicine. They have achieved that perfect balance between friendly and professional. They try so hard to get my grandkids in on the same day we call when they are sick. We’ve never waited long in the reception room or the patient rooms, and they take such good care of us. The office is clean, comfortable, and updated. The kids love playing with the fun toys. All around awesome!

I have taken my newborn to Dr. Campbell and I have personally been seen by him. He has been outstanding. He answers all my questions and is very reassure and straightforward. His staff has been friendly and upfront about payment methods. They have been wonderful to answer all my questions and great with rescheduling when I’ve needed it. Highly recommend him. The PA there was wonderful and spent a lot of time answering my questions and educating me. I recommend her as well!

My kid loves Dr.Anderson and he is always so friendly and great! We also love one of the nurses named Kayla although all the nurses are nice. I wish I could rate this a 5 star but the receptionists there are less than friendly. They don’t acknowledge you when you try to check in and if you ever call there is one specific lady who acts like you are ruining her day by calling and you get attitude the whole time.

Dr. Anderson is a great doctor and have never had a problem with him once. But I have had some bad experiences with this office in the last week. First off, earlier this week I had called because my 10 month old was showing signs of an ear infection so I called around 11am to see if they can get her in that day. They said they have nothing available the rest of the day and if I wanted her seen I would have to go somewhere else like an urgent care. A little upsetting since it felt like my sick baby was not a priority, but you know what.. I shoved it off like it is what it is. But then secondly my son was sick yesterday. I had to leave work and drive all the way from twin falls to pick up the kids. I called and they got him in to be seen in a little over an hour and a half the same day. Which I really appreciated since it felt like he was at least treated like a priority. So I just had to drive around for like 45 minutes and wait for the appointment to come around. So I take him in to be seen and they confirm he is sick and needs antibiotics. They say they will send it over to the pharmacy. I'm like great, now I can head over to the pharmacy, get these meds, and then get these kids home so they can finally rest and feel better. I head over to the pharmacy and they have a long line so I decide I will call them really quick so they can mark the antibiotics to priority and I can get them and finally be on my way home. Simple right? Well I call the pharmacy and they said they haven't received the prescription yet, which is understandable since I only just left their office maybe a whole 5 minutes ago. So I call this office just to confirm if they sent it yet or if it will maybe just be a few more minutes. The lady there says that all of the doctors are seeing patients for the rest of the day and they wont be able to send the antibiotics until later that afternoon.. and I'm like okay.. well can I just drive right back over and they can write my a quick prescription and I can bring it back down myself ( which would maybe take what?.. a whole 30 seconds to write down a RX?). She says no it would probably still take the same amount of time. It wouldn't be until later. At this point I'm out of words.. are you serious right now? It is completely unfathomable, I'm just shocked. I've never ever heard of having to wait hours for a prescription of antibiotics for a child. EVER. I've seen it time and time again. Either A) you write a hardcopy right there in the office.. again write it and sign it. 1 minutes TOPS or B) They send an electronic prescription as your leaving and they send it over before moving on to the next patient. Again I would give that like 5 minutes TOPS to be able to do. I'm not one to really write negative reviews but there was no excuse for this. It's just a matter of not treating your patients, never mind young patients, as a priority. It's really very simple. It doesn't take that long to write a prescription. And I know this also because I am a pharmacy technician. I was really very disappointed in this office and I hope this is addressed and changed. Take the extra 1 to 5 minutes to take care of each of your patients as they come in. When I was told the whole process was going to take so long, I had to take the kids home and my husband had to pick it up later that night after work. I hope the right person sees this and put forth action to take care of their patients.

I’ve enjoyed doctor Anderson. He listens and loves the kids. And I appreciate his willingness and patience to listen to all my concerns. He doesn’t mess around with a child’s health. He always errors on the safe side. And he will follow up to make sure the child has made it through whatever sickness they were battling. I’ve definitely grown a trust and respect for him as a doctor.

My girls and I love Dr. Anderson and his team. We have been going to him for almost two years and couldn't be happier with them. Always a pleasant experience.

My kids see Campbell, love him. My husband and I see Karen, she's the best in my opinion, attentive, listens, thurough, and kind. But the staff! Yesterday I had to get a COVID-19 test and Karen told me drive over and call. I did, they said it'll be a few minutes. 45 minutes later I call back to see what's taking so long, they forgot about me. I finally got my test an hour later, Karen says she's going to send over nebulizer treatments and steroids to my pharmacy. After a full day of back and fourth with the pharmacy and doctors office the pharmacy finally got my prescriptions. This is unfortunately not the first time I've had this issue. I'm very frustrated at this point and considering a new office for the whole family just because of the staff issues.

Cannot recommend these guys. Have had 2 wellness checks here which are 100% covered by insurance, but these guys will charge an office visit on top of the wellness check if you tell them about any illnesses, symptoms or any issues you might be having. This is crazy, how is a Dr able to do a complete wellness check without knowing any issues one might be having. Office ladies just kept blaming insurance, very unreasonable to deal with. We’ll look elsewhere.

First time mom taking her baby to see Dr. Anderson. He was so kind, attentive, and reassuring with our baby. Recommend to anyone looking for a provider!

I’ve been going to Dr. Campbell for YEARS and he’s an amazing doctor. 5/5 for him but His receptionist on the other hand need to learn respect, patience, and customer service. I’ve had a few issues with one being very rude right away with no explanation to not just me but others in my family as well. If I could rate 0 stars for her I would.