First : all companies (except Golden Bees which is the best) are the same. Don’t consider the reviews you find here, you will find exactly the same for all. This one is not worst than another, it’s you and your luck depending on weather, number of people, delay, etc. BUT, they are some tips to enjoy your trip anyways : - best place to seat is outside the boat at the bottom of it(go through the cabin and take the back door). You have shadow, air, and it’s where to boat is moving the least. But you have the engine noise so bring earplugs. - it’s really warm inside so if you want to still have a seat inside, look at the wind to chose your seat. It’s usually coming south/south west so, if you’re coming from Bali, you should seat left side (right for the other way). You’ll be able to keep your window open and not get wet thanks to that. - If you see they are putting bags on the roof, try to keep it with you (it will certainly get wet) - Good price with shuttle in Bali is 300k (you rarely can get less, try not to get more). It could be 350k in peak season. Anyways, remember that you are in Indonesia, that you didn’t pay a lot for this trip and that you can’t expect a western country service. They live here day-to-day, and if you are feared to be late, just take a boat earlier.

First, they cram more people than seats in the mini-bus for a 2 hour ride. Miserable. They oversell their fast boat by nearly double, leaving it standing room only inside, and others forced to sit on the roof getting pounded by waves for another 2 hours. I stood for the 2 hour trip. Not enough seats. The boarding process was complete chaos - with no direction or communication. Absolutely never again!

I gets you from A to B. And the staff at the harbor is really friendly. BUT luggage is not handled nicely (both suitcases were damaged on transport), the boat is usually overbooked and the last 30 persons can choose between roof (sunburn?) and standing. If you can afford, try others (e.g. Golden Queen, Gili Gili, Wahana according to Harbor Staff, I asked). If price is priority, you might have the right choice (2 other companies I compared were more expensive)

DO NOT USE THIS COMPANY WHATEVER YOU DO. the boat had 20 more people than seats, standing for 2.5 hours, getting soaked in water. One bathroom that someone puked all over. Then when you arrive they have people trying to scam you into taking a private taxi instead of the shuttle, and then the shuttle doesn’t even drop you off where it says it will drop you off. Terrible experience. Worst I’ve had. Don’t waste your money on this awful company.

I never want to use again. I used the fast boat from Padang Bai to Gili about 10 times and it was the worst. It's so hot inside the boat and the deck feels like a refugee camp. The shuttle bus was also full of people, even though the seats were too small, so we had to sit side to side for 2 hours.

We went with their fast boat from Padangbai to Gili T on 20/02/24. We've read the reviews here the night before, and got a little bit nervous. However the experience was overall good and not as dramatic as some of the reviews suggest. The boat was about more than half full and the crew was very nice (as it is usual on Bali). Even though the AC was fully working, it got hot inside the boat during waiting for departure from the port. But that is completely understandable as it's still just a thinly-insulated metal box standing on a direct near-equatorial sun. The temperature was much better once we got moving and the wind provided natural ventilation. I'd say the ride was smooth for a fast-going boat. Meaning it was a little bit bumpy (as it is still a boat), so if you know you get sick on a boat or in a car, take some pill before the journey. Our departure was scheduled for 9:30, ATD was around 10:00, as we were waiting for some passengers. We've expected the 10000 IRD/person fee for entering the Gili T as it was written in the confirmation e-mail. And there was also a mention about the 10000 IRD/person Padangbai port fee, but we overlooked it and found about it in the port just before entering. Even though there was a lot of people there, the staff managed to process everyone very quickly. Nevertheless, you should always have some spare cash on you here, and if you don't, it's more a you-problem. Was it the most pleasant travelling experience we've encountered? Quite frankly, no. But it wasn't bad either. The main point is that it gets the job done and gets you from Bali to Gili. Just expect a boat in tropical climate and not a Swiss train. I'm giving 5 stars to countweight some of the reviews here, to support the locals here.

A word of advice, book your transfer from kuta lombok from a travel agent to include the boat, and then transport to your next destination. Many people i met had paid 300 idr in total (kuta to changu). I paid a lot more, so don't be the mug I was. The taxis drivers here are horrendous and relentless. They will NOT leave you alone. The boat ride was fine, but take anti sickness if you are sea sick. It's rough at times.

Journey gili air to padangbai, AC don't work and door close because some water go inside! Result: sauna! Don't use this company! NO RESPECT OF THEIR CUSTOMERS! But for try to sell beers, they are very good😤 by the way, it is surprising that all the positive reviews are from Indonesians and are all only a week old! Weird, right?

We had booked a 13:00 ferry to Gili T. Arrived at the ticket office very early and they made everyone head to the port at 12:50. At the port they make you pay an extra 10k per person as a “donation” to Padang Bai (although not optional). We saw lots of people who hadn’t come prepared for the hidden fees and had to get cash out. Then we were ushered onto the pier and had to wait here in the midday sun until 14:30 which is when our boat finally left (an hour and half later than we originally thought). There was no organisation or instruction while on the pier and many people ended up sunburnt and sunstroked due to the limited shelter. There were several other boats taking passengers which made the whole pier chaotic and potentially dangerous, with people climbing around the edge of the pier to get through the crowd. The boarding process was extremely dangerous and a complete free-for-all with people all trying to climb on board at one time and pushing others. It’s a surprise no one was seriously injured. Then once on board it became clear that they had oversold the boat. It was packed like sardines, very hot and claustrophobic. Once the boat started they allowed people to move upstairs (with no shelter) but it was still packed and sticky both upstairs and down. We arrived on Gili T around 17:00 and were very keen to get off.

I wish I read reviews before booking. Seems like my experience is common. Horrible on arrival times, don't run their AC, stuff the boat full and have limited boats per day and worst of all is their seats SUCK. I'd look around before booking them.

The service is okay, the costs are also not expensive, great

Terrible. They took more than 2 hours to get a shuttlebus after saying only 10 minutes. And they didn’t say sorry but started yelling at customers who complainef and asked questions

Good poll, the view is beautiful and beautiful

Always good, safe, reliable, very top

The service was very polite and friendly

The service is very friendly and professional

The place is really cool, I also recommend it