Uno Ristorante Italiano image

Uno Ristorante Italiano

Restaurant Pizza restaurant Italian restaurant

Comfortable cafe with a casual vibe specializing in Italian dishes, pizza & sweets. People often mention pizza, good, service, staff, Pizza, pizzas, time, seafood, Italian, restaurant,


Address

F7V6+9HJ, Jalan Raya, Ubud, Kecamatan Ubud, Kabupaten Gianyar, Bali 80571, Indonesia

Contact

+62 361 975979

Price rating

$$ $$

Rating on Google Maps

3.70 (622 reviews)

Open on Google Maps

Working Hours

  • Monday: 8 AM to 11 PM
  • Tuesday: 8 AM to 11 PM
  • Wednesday: 8 AM to 11 PM
  • Thursday: 8 AM to 11 PM
  • Friday: 8 AM to 11 PM
  • Saturday: 8 AM to 11 PM
  • Sunday: 8 AM to 11 PM

Featured Reviews


Frequently mentioned in reviews: pizza (48) good (33) service (19) staff (17) Pizza (13) pizzas (13) time (12) seafood (11) Italian (11) restaurant (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Jennie R. 6 years ago on Google
    Waitress uninterested, non-attentive, and bordering on surly. Service and wait times very slow. Looking for a light lunch, I had to settle for my 3rd option of potato wedges (each time returning to the menu) as they were out of arancini balls and the soup of the day!! What arrived was tasteless, previously boiled potatoes, with tomato ketchup as the only condiment. The quantity was equivalent to one potato ... just as well I wasn't hungry!! Very unappealing and overpriced. Don't waste your money or time!
    3 people found this review helpful 👍

  • 1/5 Gokul L. 1 year ago on Google
    Awful awful experience. Service was a bit indifferent. The walls are a little dirty. But the pizza was just terrible. We ordered the meat lovers pizza. In the description, the first topping listed is beef bolognese. I've attached an image. Of the spots of brown you see, only 1/3rd of it is bolognese. The rest are burnt bread and cheese. Was also supposed to have salami and ham, which were equally scant. But their saving grace is red neon lighting hides their absence. What we found ourselves eating was a bell pepper laden bready-pizza!!! Unacceptable!!! Recover from Covid by fleecing customers?
    1 person found this review helpful 👍

  • 2/5 Vladimir Z. 1 year ago on Google
    Ordered a pizza with basil. Pizza came without basil. When I asked why, the waitress said they didn’t have basil that day. When I asked why she didn’t tell me before the order, radio silence and a blank stare. (The pizza dough was good, hence 2 stars)
    1 person found this review helpful 👍

  • 5/5 Bianca M. 8 months ago on Google
    The food is very tasty. We took a plate for 2 of seafood that comes with tomato soup, rice and ice cream as dessert. Delicious. We recommend 100%. We loved the food here.
    1 person found this review helpful 👍

  • 1/5 Ranette C. 4 years ago on Google
    My friends and I were walking in the area looking for dinner and I convinced them to try this restaurant because I was craving Italian food. The service was alright at the start, but when I ordered a promotional pizza and one of my friends ordered a starter instead of a main, their service staff became unwelcoming and almost hostile. The gnocchi was bland and pizza dough was stale and soggy. When my friend requested for parmesan cheese for the pizza, they charged us 20k for a really small portion of cheese (about a tablespoon). The service staff rushed our payment as we were eating even though they were not closing anytime soon and sarcastically asked us a few times if we wanted to order anything else. We just felt very unwelcomed and definitely spent less than 45 minutes there. We went to another place for dessert just so that we had something nice to end the night. It was an unsatisfying meal for the 3 of us and I regretted convincing my friends to have dinner at Uno Ristorante.
    1 person found this review helpful 👍

  • 2/5 Alia G. 4 years ago on Google
    Service was slow, had to ask about our order a couple of times. Taste was just okay, almost below average. One time visit is okay but I wouldn't come again.
    1 person found this review helpful 👍

  • 2/5 Jack J. 1 year ago on Google
    I had the most boring Pizza i ever had in my life. I think if you call yourself an italian restaurant, you should be able to handle dough. And it‘s not gonna happen if you penetrate the dough with a rolling pin. The Pizza was flat, with no air in it and had some chewy Mozzarella on it. I Van do it myself much better, even without a fire oven.
    1 person found this review helpful 👍

  • 5/5 Ivon C. 1 year ago on Google
    Fresh homemade pizza. Also trying its Roma's pasta and whole young coconut 😍
    1 person found this review helpful 👍

  • 4/5 Tano F. 4 years ago on Google
    A little more expensive then other italian restaurants in bali... But the Pizza was good.

  • 5/5 Choose L. 1 year ago on Google
    I’m here for the 5th time since I’ve been in Ubud (9 days). The staff is lovely, affordable prices for great appetizers and wood fire pizza! I’m sure I’ll be back one last time before I go on exploring more of this beautiful country. ❤️

  • 5/5 Nilesh P. 1 year ago on Google
    Very helpful staff, my wife and I went in for a Coconut to share. They have free WiFi and a great looking pizza oven!

  • 5/5 Nelra N. 1 year ago on Google
    They have special menu everyday, for today we tried pinapple pizza its unexpectedly goood, the tomato sauce really feels fresh and homemade 👌💕 The ambience is also nice, open kitchen so we can see the baking process, and we can people watching because its right on the side of ubud street

  • 5/5 Ashwin D. 4 years ago on Google
    We did a take-away. Was very kind of them to give a heads up, that it may take 30-35 mins as restaurant is quite busy. Still they managed to get two pizzas done in 25 mins. Pizzas were great, especially the Vegetarian one.

  • 5/5 Jörn T. 4 years ago on Google
    (Translated by Google) very good pizza (balinese), friendly service, were pointed to a longer wait, but in the end we got our pizza very promptly (Original) sehr gute Pizza (Balinese), freundlicher Service, wurden auf eine längere Wartezeit hingewiesen, letztlich erhielten wir unsere Pizza aber sehr zeitnah

  • 4/5 laura m. 1 year ago on Google
    the pizza was very good, the pasta was ordered at the same time and it took a long time, the sauce was good but it was normal pasta

  • 5/5 Katja P. 4 years ago on Google
    (Translated by Google) Super nice waiter (Original) Super netter Kellner

  • 5/5 Saskia A. 4 years ago on Google
    (Translated by Google) Very tasty pizza for a good price. Also the bruschetta is excellent! The service is contrary to many reviews in my opinion very good. (Original) Sehr leckere Pizza zu einem guten Preis. Auch das Bruschetta ist ausgezeichnet! Der Service ist entgegen vieler Bewertungen meines Erachtens sehr gut.

  • 2/5 Tracy P. 4 years ago on Google
    Horribly undercooked pizza & I thought added mushrooms to my order by mistake but it turned out they put in the wrong order. Too soggy to enjoy. The iced lemon tea was good. They add gratuities to the bill which originally I paid but after speaking to them had refunded. They didn't think it was a big deal because the pizzas were the same price & the waiter had already gone home. Except I hate mushrooms and it added to my dislike for the pizza. They get two stars because when I asked for the tip back they did give it back.

  • 5/5 Mehmet Sıddık Y. 4 years ago on Google
    Delicious pisa and pasta, smily personal, good place. you can go and eat with pleasure. Hello Wayan, Hello Bali.:)

  • 5/5 Shurook M. 4 years ago on Google
    I really loved it, everything was perfect , the pizza , music and prices.

  • 4/5 Vinny S. 4 years ago on Google
    Average... cool people and happy environment. Value for money. Great location though.

  • 5/5 Paul W. 1 year ago on Google
    Great wood fire oven pizzas the meat lovers was great. The belanese pizza was interesting.

  • 5/5 kamal f. 4 years ago on Google
    Delicious food. Firewood Pizza is amazing. Excellent services. Great prices. They had a promotion on some Pizzas and Pastas (as low as USD 3!!). Desak was our host and she was so friendly and professional. Will definitely come back.

  • 5/5 Tuan T. 1 year ago on Google
    Tasty delicious and reasonable price. I totally love the Pasta seafood

  • 4/5 Kira M. 1 year ago on Google
    Very good food, we got the lasagne, seafood pasta and margarita pizza. Only reason it’s not 5 stars is the seafood pasta didn’t have much seafood in it at all, although very tasty flavour. Quick and friendly service. Would come back

  • 5/5 Sampath U. 11 months ago on Google
    Little bit late as that time was so busy. But it was absolutely worthy as the pizza was so tasty. This place recommended by one of Mozerella Ubud staff when I said their place was one of the best I had pizza. Then she told me to try Uno as it has so many pizza varieties. She was right ✅️

  • 5/5 Ravi K. 1 year ago on Google
    Wanted to try the Wood fire pizzas and UNO didn’t disappoint . Lovely place . Smiling staff . Quick service . Reasonable price . What else can one ask for . Will come again 👍

  • 5/5 A A. 11 months ago on Google
    Beyond yummy amazing.. The volcano pizza is the way to go 😍

  • 5/5 JK “J” J. 11 months ago on Google
    Pizza was spot on, those saying there wasn't enough cheese clearly haven't had a real Italian pizza. They're not supposed to be plastered they have enough so you can taste the sauce. Service was good 5* from me.

  • 1/5 Shabbir 10 months ago on Google
    Probably the worst Italian food I’ve ever had. Undercooked ravioli and pizza. Even the waitress appeared disinterested. If you are in Ubud, maybe skip this.

  • 3/5 Sander S. 4 months ago on Google
    Ordered 4 cheese pizza. I don’t think there was any blue cheese in it like it stated on the menu. The pizza itself didn’t have too much topping altogether, too much crust. (Tho I eat crust, picture is for reference). Also saw employee come out of bathroom and walk straight past the sink when I was washing my hands :/

  • 3/5 Oliver 4 months ago on Google
    The food was good we tried the pizza which was Woodfired so was good, the eggplant lasagne entree was good too. But these two dishes took nearly an hour of wait, this was with only few customers and the top floor being unused. This was the biggest killer for us.

  • 4/5 Suzy D. 4 months ago on Google
    We didn’t look at the reviews before arriving as we were super tired and hungry from our day trip. The meat lovers pizza wasn’t as bad but had very less meat. What pissed us off was the ridiculous wait time of about 40 mins.

  • 3/5 jordan B. 7 months ago on Google
    Food was cooked very well, I had the steak and my friend had a pizza, both were delicious. The downside? There were rats left right and centre at the front of the restaurant, scurrying in the rooftops, garden and across the dining floor… not sure I’d eat here again unless they fixed this issue, staff were aware but didn’t seem to really care. Not the most hygienic atmosphere.

  • 2/5 K C. 6 months ago on Google
    Tooooo slow service, mid quality food, non smiling waiters. Not recommeded

  • 2/5 Marcus B. 5 months ago on Google
    The pizza Margherita is not great. No idea what kind of plastic cheese it is, but not mozzarella. The dough is not pizza dough. The service was fine. Please learn how to make good pizza dough and switch to mozzarella. It would improve a lot.

  • 1/5 Marwan K. 5 months ago on Google
    If you want to improve your rating, work on your pizza and its ingredients as a priority. The salad was far from okay. Service is below the average across Bali, the restaurant needs a serious refurbishment. Therefore, 1 star.

  • 5/5 Jenzy B. 3 years ago on Google
    Yummy pizza

  • 5/5 Oana B. 4 years ago on Google
    Nice place for dinner. It’s really easy to get there,the food is cheap and delicious and the staff is lovely!

  • 4/5 Ardian D. 4 years ago on Google
    Nice cozy

  • 1/5 Klaas T. 4 years ago on Google
    (Translated by Google) Not worth repeating, very poor (Original) Niet voor herhaling vatbaar, zeer matig

  • 4/5 Orane L. 4 years ago on Google
    (Translated by Google) Very good and nice. (Original) Très bon et sympa.

  • 5/5 rachel a. 4 years ago on Google
    Authentic Italian! Pizza was delicious and lobster pasta was yummy but was a little difficult trying not to get pieces of shell in the meal.

  • 5/5 Philipe B. 4 years ago on Google
    (Translated by Google) Great (Original) Otimo

  • 1/5 Lauren 3 years ago on Google
    Worst place I have ever eaten. I visited before lockdown and felt compelled to review, as the service and food quality was so appalling. Food was inedible and overpriced, drinks disgusting, staff so rude. Please do yourself a favour and eat elsewhere!

  • 5/5 Omni C. 3 years ago on Google
    (Translated by Google) Great (Original) Mantap

  • 4/5 Sarah R. 4 years ago on Google
    DELICIOUS!! Almost like in italy. I am very happy that we found that place. The staff is very nice, espacially wayang, erik and ayu. We ate here already twice and will definitly go again, as we like it sooo much! can recommend it to everyone who has a desire for some italian food.

  • 5/5 BayAreaLen C. 4 years ago on Google
    We were a bit hesitant, as we have a favorite Italian restaurant closer to our home in Denpasar, however, Uno Ristorante did not disappoint. A bit pricey, but you get the quality that you pay for, and professional service. Notably as well, ice-cold Bintang beer, which is always a plus. Another notable feature, nasi goreng ayam on the menu for a low price. Add that with your pizza and pasta to surely fill you up.

  • 5/5 sunil p. 5 years ago on Google
    Amazing place to eat. Great friendly service very accommodating. Food tasted amazinv and arrived very good time. Well defo return here to eat again... try the desserts if you can very very good!

  • 3/5 Worawalan B. 5 years ago on Google
    2 times with this restaurant and it was good for the first time. I tried nasi goreng and mie goreng seafood. The nasi goreng was a bit oily but the taste was good but for the mie goreng seafood.. no word to say 😐 seriously!? Seafood hahaha I could see only 5 pcs of small shrimp and a few of very small squids and the taste was salty. Better eat pizza for this restaurant Price (without tax and service charge) Nasi goreng (35k) Mie goreng seafood (40k)

  • 5/5 Al Zahra Y. 5 years ago on Google
    I was craving pizza and I found uno by coincidence. Their pizza is really good and the seafood wasn’t the best, but it was still good. Their music picks are nice and the staff are friendly and helpful.

  • 5/5 Mathew G. 6 years ago on Google
    Delicious pizza hot from the oven. The ingredients were fresh and had a nice crust and tomato sauce. No mid day happy hour on drinks but the pizzas were on special, 39k - was well worth it! Probably could have eaten another. The staff was very attentive and friendly. My girlfriend ordered a drink from the menu based on the photo buy it ended up being the wrong drink photo on the menu. It was still good but not what was expected.

  • 5/5 BRETT 5 years ago on Google
    Such a great find in Ubud! Beautiful pizzas, delicious pastas, wonderful staff and a great interior - all at an incredibly reasonable price. Give it a try and don’t roll your 👀 thinking how could Italian be great in the middle of the jungle.

  • 5/5 Anubhav S. 4 years ago on Google
    Beautiful joint in central Ubud! We stayed in Ubud for a few days and we used to visit this place in the evening. They serve great Indonesian, Italia food along with nice cocktails and mocktails. We tried pizzas ,pastas and Indonesian cuisines. I recommend this place to everyone. The service was pretty fast and the staff was incredible polite like all people of Ubud .

  • 3/5 Sasi L. 5 years ago on Google
    Ordered a set of seafood which comes with soup, rice, small salad, and ice-cream. Didn’t know that the salad is in the set so ended up ordered another dish of salad. The soup was great. Pumpkin soup was better than tomato soup. The lobster and the shrimp were okay but the fish was overcooked, the texture was too hard. The calamari was not crispy, I ended up taking the breading out. The chocolate ice cream was fine. Don’t order the vanilla ice cream with chocolate chips, it’s way too sweet.

  • 5/5 Handita S. 4 years ago on Google
    Fresh pizza, the materials tastes so good and fresh

  • 1/5 Rui F. 3 years ago on Google
    Place is okay apparently. But.... We order a couple of large pizzas they delivered medium pizzas and said nothing about it only when we looked at other tables we realized the mistake, when we spoke with management he said they changed our orders. Why? Why didn't you say we asked. No answer. The fridge was off so they served us warm beer, when we refused they brought a bucket of ice. Why? They wrap wood sticks for wood oven with PLASTIC straps, before they put the wood bunches in the oven they don't remove Plastic. ❓❓❓❓❓

  • 5/5 Jose R. 4 years ago on Google
    Super good pizza and service on a nice location.

  • 5/5 Dominik S. 4 years ago on Google
    (Translated by Google) The pizza was delicious and was prepared in front of the guests and baked in a stone oven. The staff was friendly and attentive. The waiting time (which some people criticized) was ok with me, but was not much going on when I was there. Price / performance was good overall. (Original) Die Pizza war sehr lecker und wurde vor den Augen der Gäste zubereitet und in einem Steinofen gebacken. Das Personal war freundlich und aufmerksam. Auch die Wartezeit (was einige Leute kritisierten) war bei mir absolut ok, allerdings war auch nicht viel los als ich da war. Preis/Leistung war insgesamt gut.

  • 2/5 Soy M. 4 years ago on Google
    (Translated by Google) They had 2 rats in the kitchen and when I saw them I told the waiter and laughed saying they were from the street ... (Original) Tenian 2 ratas en la cocina y al verlas se lo comunico al camarero y se rie diciendo que son de la calle...

  • 5/5 Scheherazade M. 4 years ago on Google
    (Translated by Google) Italian specialty restaurant with pizza over a wood fire, lasagna, gnocchi. Frankly very present and very good. Very good fast service and very well received by Suareka, thanks for his hospitality. I recommend well located with a nice elevated terrace. (Original) Restaurant spécialité italienne avec pizza au feu de bois , lasagne , gnocchi . Franchement bien présente et très bon . Très bon service rapide et très bien accueilli par Suareka , merci pour son hospitalité . Je recommande bien situé avec une terrasse en hauteur agréable .

  • 1/5 Saynaz B. 4 years ago on Google
    (Translated by Google) I relied on the reviews to go but I am surprised that the pizzas were loved. It's worse than frozen ... and very expensive price compared to what is served. 2 pizzas, 2 drinks, 1 coffee: 25 €. We are supposed to be in a country at low cost at this price I eat bcp better in France (Original) Je me suis fié aux commentaires pour y aller mais je suis surprise que les pizzas ont été aimés. C'est pire que du surgelé... et prix très très cher par rapport à ce qui est servi. 2 pizzas, 2 boissons, 1 café : 25€. On est sencé être dans un pays à bas coût à ce prix je mange bcp mieux en France

  • 5/5 Salman A. 4 years ago on Google
    Best Italian food ever in Ubus. Try their Pizza its very delicious. Gekna was very polite and helpful and welcoming . Definitely I will come back again.

  • 5/5 Damien R. 4 years ago on Google
    Was here tonight with my wife the staff were brilliant food was really good and very cheap highly recommended this place will definitely be back love this place

  • 5/5 Bhaona G. 4 years ago on Google
    Friendly guy named Roma served us. Pizza was good but a bit on the higher side. However ,the drink that I ordered was the best part . It was healthy and very tasty !

  • 5/5 Robin B. 4 years ago on Google
    Amazing Italian food! Good and fast service.

  • 1/5 Jose C. 4 years ago on Google
    Definitely will not go again, seated down to have my dinner and within 5 minutes a huge RAT run into the kitchen area, the place looks already a bit dirty but I was tenting to go in because of a big wood oven pizza at the entrance, but even tho I was brave enough to remain for the dinner after the RAT incident the food was below quality, the tomato soup to bitter and full of pepper, the seafood platter looked good but the all platter was overcooked, the ice cream was just flakes of ice with some flavor, the manager tried very hard to check with the tables about the food but ... when i asking what fish was on my platter he didn't know...and here is the problem "product knowledge" if even the manager don't know what to expect from the service staff... Another that definitely I will not recommend

  • 1/5 Rubén 4 years ago on Google
    (Translated by Google) An expensive site for the quality it offers. Little quantity and expensive food. They take advantage of tourism by being on a main street. I do not recommend at all. We entered here because it was the only open place left. (Original) Un sitio caro para la calidad que ofrece. Poca cantidad y comida cara. Se aprovechan del turismo al estar en una calle principal. No lo recomiendo en absoluto. Entramos aquí porque era el único sitio abierto que quedaba.

  • 4/5 Jerryd L. 4 years ago on Google
    Had the calamari and carbonara. Not going to lie I was extremely impressed. Definitely my Italian restaurant of choice in Ubud so far. Service is very good and friendly. Check them out!

  • 3/5 Ecaterina 4 years ago on Google
    Getting close to Italian food but still not close enough 😊 I ordered vegetarian pizza..it was ok but the tomatoe sauce was not very tasty...

  • 1/5 정다운 4 years ago on Google
    (Translated by Google) Waiting longer than 30 minutes does not come out Even the table that came later than we are already eating I saw a lot of racist comments, but I'll wait. I'm not feeling good. worst. (Original) 음식을 30분 넘게 기다려도 나오지않는다 심지어 우리보다 늦게 온 테이블은 이미 식사를 진행중 인종차별의 댓글도 많이 봤지만 기다려보기로한다 기분이 좋지 않다. 최악.

  • 3/5 F. S. 4 years ago on Google
    (Translated by Google) The food can be eaten, not bad, but about cleanliness I give 1 Star. They have a lot to improve on that aspect and should care for him. (Original) La comida se puede comer, no está mal, pero respecto a la limpieza le doy 1 Estrella. Tienen mucho que mejorar en ese aspecto y deberían cuidarlo.


Call +62 361 975979 Open on Google Maps

Amenities


  • Parking
    • ✓️ Difficult to find a space
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Hard liquor
  • Accessibility
    • ✗ Wheelchair accessible seating
    • ✗ Wheelchair accessible entrance
    • ✗ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery

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