1/5 Smita S. 8 months ago on Google
Me
with
my
husband
and
child
recently
stayed
at
this
hotel
for
two
nights,
and
unfortunately,
our
experience
was
far
from
pleasant.
The
only
positive
aspect
we
can
mention
is
its
convenient
location.
However,
the
drawbacks
we
encountered
greatly
overshadowed
any
benefits.
First
and
foremost,
the
exorbitant
price
we
paid
for
a
single
night's
stay
was
utterly
unjustifiable.
For
a
staggering
1.4
million
IDR,
per
night
i.e.
2.8
million
for
two
nights
stay,
we
expected
top-notch
service
and
amenities.
Regrettably,
the
reality
was
quite
the
opposite.
Basic
services,
like
an
intercom
in
the
room,
were
glaringly
absent,
forcing
us
to
make
countless
trips
to
the
reception
for
even
the
simplest
requests.
This
lack
of
convenience
was
an
inconvenience
we
hadn't
anticipated.
The
condition
of
the
rooms
was
another
significant
letdown.
Dampness
permeated
the
atmosphere,
leaving
a
musty
odor
that
made
the
stay
uncomfortable.
To
make
matters
worse,
the
pool
was
far
from
inviting,
with
murky
water
that
made
it
seem
neglected
and
unsanitary.
Our
interactions
with
the
hotel
staff,
particularly
the
manager,
further
soured
our
stay.
They
displayed
a
complete
lack
of
manners
and
were
unhelpful
when
we
needed
assistance,
especially
during
our
initial
confusion
with
the
Balinese
currency.
Comparing
our
experience
with
other
hotels
in
Ubud,
it
became
evident
that
the
exorbitant
charges
did
not
match
the
quality
of
service
provided.
We
even
spent
a
night
at
Jati
Cottage,
a
much
better
property,
which
highlighted
the
stark
contrast
between
a
well-managed
hotel
and
the
disappointment
we
faced
here.
Overall,
our
stay
was
a
disheartening
and
frustrating
experience.
We
cannot
recommend
this
hotel
beyond
a
single
star,
solely
due
to
its
convenient
location.
If
you
seek
a
pleasant
stay
in
Ubud,
there
are
plenty
of
far
superior
options
available
that
offer
better
services
at
more
reasonable
prices.
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