2/5 Naomi T. 1 year ago on Google
So
I’ve
stayed
here
a
few
times
now.
Nice
rooms,
ok
breakfast,
bathrooms
always
stink
of
urine.
On
my
last
occasion-
which
will
be
my
last
time
coming
I
left
really
unhappy
and
in
pain.
We
checked
into
a
superior
room
-
for
the
last
few
days
of
our
5
month
trip
in
Asia.
The
bathroom
was
quite
unpleasant
with
the
smell
of
old
urine
that
I
spent
a
while
giving
it
a
thorough
clean.
We
went
out
for
food
and
returned
to
giant
ants
in
the
room-
thinking
it
must
have
been
food
we
left
out
we
checked
and
there
wasn’t
anything
attracting
the
ants
in
that
we
could
see.
We
sprayed
the
room
and
informed
reception.
The
next
few
nights
the
same
happened.
With
ants
in
our
bed
too.
In
the
end
we
were
given
a
broom
so
we
could
sweep
them
up
ourselves.
On
the
fourth
night
we
came
back
to
so
many
ants
covering
the
floor
and
the
bad
that
we
couldn’t
stay
there
any
longer.
Management
wasn’t
particularly
helpful,
they
wanted
us
to
move
to
a
room
and
then
move
again
for
another
night.
So
we
could
never
unpack
and
just
relax.
After
so
too
and
fro
the
manager
spent
some
time
to
switch
rooms
to
allow
us
to
stay
in
the
same
room
for
our
last
days
there.
So
they
moved
us
to
a
lower
grade
standard
room
and
tried
to
charge
us
nearly
the
same
price
as
the
superior
room-
only
after
showing
the
manager
the
prices
on
Agoda
(though
he
lied
and
said
they
don’t
use
Agoda
any
more-
even
though
I
booked
the
existing
stay
on
Agoda)
that
he
finally
backed
down
and
charged
us
a
more
reasonable
price-
though
still
too
much.
We
finally
move
all
our
stuff
at
8pm
-
no
help
from
the
staff
there.
And
we
check
into
the
lower
grade
room.
Bathroom
stinks
of
urine.
Most
furniture
and
fittings
have
seen
far
better
days.
The
rains
poured
that
night-
and
we
went
to
bed.
I
woke
up
and
walked
to
the
bathroom
and
slipped,
tore
the
skin
off
my
arm,
crushed/bruised
my
toes
and
hit
my
neck
on
the
wall-
which
is
still
currently
in
pain.
I
slipped
due
to
water
coming
through
the
ceiling.
On
inspection
this
isn’t
a
new
problem
but
one
that
has
been
going
on
for
sometime
but
no
one
has
maintained
the
room
to
a
good
standard.
The
next
morning
I
spoke
to
reception-
WHO
DID
NOTHING!
No
apology
nothing!
We
then
saw
the
cleaner
and
realised
why
all
the
rooms
stink
of
urine-
as
the
mop
(old
ragged
towel
that
looks
very
unclean)
is
used
in
the
bathroom
and
across
all
floors
and
even
outside
and
it’s
never
washed
or
rinsed.
Thank
goodness
we
were
leaving
the
next
day.
We
couldn’t
get
out
fast
enough.
As
I’ve
said,
I’ve
stayed
here
before
and
whilst
it’s
always
needed
more
maintenance,
it
has
been
a
perfect
location
and
it
has
a
great
pool.
But
there’s
other
places
very
close
by
for
the
same
price
that
I
would
be
using
from
now
on.
If
the
management
had
taken
a
bit
more
responsibility
over
this
I
doubt
that
would
be
the
case.
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