1/5 ushma b. 3 months ago on Google New
"During
my
recent
three-night
stay
at
Swaroop
Villa,
a
hotel
I
visited
last
week,
I
reserved
a
Garden
View
room
for
myself
and
my
parents.
Unfortunately,
my
experience
at
this
supposedly
4-star
establishment
was
far
from
satisfactory.
Despite
my
anticipation
of
offering
my
parents
a
wonderful
time
at
a
highly-rated
hotel,
the
reality
fell
short
of
expectations.
While
the
website
showcased
spacious
rooms
and
amenities,
the
actual
room
we
received
was
cramped
for
three
people,
lacking
adequate
facilities
for
senior
citizens.
The
most
disappointing
aspect
was
the
dining
experience.
Throughout
my
stay,
the
dinner
menu
remained
unchanged,
with
limited
breakfast
options
that
didn't
reflect
the
season's
fresh
produce.
Surprisingly,
there
were
no
dessert
choices,
a
stark
contrast
to
the
anticipated
variety.
Despite
being
in
Rajasthan,
renowned
for
its
cuisine,
the
hotel
failed
to
offer
any
local
dishes.
On
my
birthday,
expecting
a
celebratory
treat,
I
was
informed
that
I'd
have
to
order
a
cake
externally
as
the
only
option
available
was
pancakes.
For
a
purported
4-star
establishment,
this
limited
dessert
selection
was
unexpected.
Moreover,
the
room
service
required
repeated
requests
for
basic
items,
and
essentials
like
toiletries
weren't
replenished
regularly.
The
cleanliness
of
cups
and
glasses
was
also
lacking.
In
summary,
my
stay
didn't
align
with
the
considerable
amount
I
spent
at
the
hotel—a
significant
disappointment.
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