Hotel Moti Mahal image

Hotel Moti Mahal

Hotel

Casual hotel featuring free Wi-Fi, a simple restaurant & bike rentals, plus 24-hour room service. People often mention hotel, service, staff, stay, room, good, Hotel, experience,


Address

Serve ritu vilas corner, Gulab Bagh Road, Udaipole Rd, Udaipur, Rajasthan 313001, India

Website

motimahalhoteludaipur.com

Contact

+91 124 620 1158

Price rating

$22/night

Rating on Google Maps

3.50 (403 reviews)

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Featured Reviews


Frequently mentioned in reviews: hotel (27) service (15) staff (14) stay (11) room (10) good (8) Hotel (7) experience (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 gohil_raja 7. 9 months ago on Google
    Absolutely rubbish hotel, I have not seen such poor service till date, the room was shown separately in the photo and in reality those rooms were not there. And the behavior of the staff there was so bad that I didn't even feel like talking to them. No food after 10 pm, no outside food allowed, and hotel charged extra for drinks, overall worst hotel and service, we didn't feel like visiting Udaipur anymore.
    2 people found this review helpful 👍

  • 1/5 Rohit S. 5 months ago on Google
    I recently stayed at Hotel Moti Mahal in Udaipur, and I must say, the service was absolutely appalling. From the moment I arrived, it was clear that the staff had no interest in making my stay comfortable or enjoyable. First of all, the check-in process was incredibly slow, and the receptionist seemed disinterested in helping me. When I finally got to my room, I was shocked at how dirty and poorly maintained it was. The sheets were stained, and the bathroom was in desperate need of a deep clean. Throughout my stay, I tried to get assistance with various issues, but the hotel staff appeared indifferent to my requests. It took ages to get a simple request fulfilled, such as fresh towels or a working TV remote. The restaurant's food quality was subpar, and the service was equally disappointing. It seemed like the staff couldn't be bothered to attend to the guests properly. Overall, my experience at Hotel Moti Mahal was extremely unpleasant, and I would strongly advise against staying there if you're looking for even basic levels of service and cleanliness. It was a regrettable choice, and I will not be returning.
    2 people found this review helpful 👍

  • 3/5 Pallavi T. 4 years ago on Google
    Positives - 1. Hotel is located at the centre area from where market is nearby. 2. You will find plenty of food options in walking distance from hotel 3. Budget friendly hotel 4. Staff is cooperative 5. Parking space is available Negatives - 1. Rooms are in bad condition. They smell and are not clean. 2. Also all the taps in our bathroom were liking. We had to raise complaint and then the room was changed. Still we faced same issue in new room. 3. When we visited in Nov 2019, maintenance work was going on. Which used to start early in the morning and continued till 9pm.
    1 person found this review helpful 👍

  • 1/5 Goswami A. 6 months ago on Google
    No hotel person cares about staying in this hotel and its service. The hotel is very rubbish. The behavior of the people is very bad. I would like to tell everyone not to stay in this hotel even by mistake
    1 person found this review helpful 👍

  • 1/5 Aakanksha K. 5 months ago on Google
    Worst experience with Moti mahal Rude staff member Landline not working Receptionist denied for complimentary checkin which is between 10 to 12 Would never recommend this hotel to anyone ever in my life.
    1 person found this review helpful 👍

  • 1/5 Ankush Lamba (BA 2. 6 months ago on Google
    The behavior of the staff in hotel moti mehal udaipur is very bad and the food here is absolutely useless and the rate of food is arbitrary and I had booked a Deluxe room but they gave me another room.
    1 person found this review helpful 👍

  • 5/5 Azharuddin K. 1 year ago on Google
    Really great location. Nice rooms. Good service and good food at their in-room-dining.

  • 4/5 Keshav C. 3 months ago on Google New
    Nice stay as the room was spacious and bathroom was awesome. Though we faced issue with blanket provided which was without cover Lift service is also available, food on order is available from in house kitchen.

  • 4/5 DEEP S. 11 months ago on Google
    It was the grat stay with .... The housekeeping team nailed it....Room are proper cleaned and washroom clean nice bad making. Gym and spa also clean.housekeeping team is a great job. Hope fully see you again soon.....

  • 3/5 Prateek S. 6 months ago on Google
    It was juat ok experience in the hotel . Not so good not so bad. Staff is very less hence service is not upto the level . Rest location is very good .

  • 1/5 Aditya Singh Rathore J. 5 months ago on Google
    Worst hotel ever seen in udaipur in last 5 years don't go in this hotel. Staff is very bad no manners how to talk with guests. Asking for money for unnecessary things. Never. Visit this hotel .it's my personal experience here if you are visiting here n want to take enquiry please contact me

  • 4/5 janak j. 1 year ago on Google
    Very nice place for staying in udaipur and many more visitors place in udaipur city near by railway station and main Bus stand for private and rstc both bus service meet near by hotel Restaurants service is available in room service and nice food available good staff hot water 24 hours in room and tea coffee available

  • 5/5 Vikram Singh R. 1 year ago on Google
    Best under budget hotel. Prime location, city centre. Good food option near by. Easy transport. Good parking space.

  • 3/5 shashank k. 4 years ago on Google
    Stayed in this hotel for a day. A hotel attached with a restaurant. Its a fine hotel at a cheap price if you are just using it to come at night and sleep after seeing all the places. I found the rooms a bit smaller and everything packed in one room ( Room 111). Giving three stars, because in washroom only hot water if we are turning the geyser on ( First time saw things like this happen). There was no shower present in bathroom which I felt was quite bad.

  • 4/5 Vikash J. 1 year ago on Google
    Good hotel with good service and staffs. Hotel was very clean and hygienic. Situated 10-15 mints from station and city palace. Hotel staffs are helpful and support in bike rental and all kind of amenities.

  • 4/5 anjali s. 2 years ago on Google
    Moti mahal restaurant was ok to stay not too luxurious. We preffered it as all the hotels were sold due to new year may be and we opted it as we went to see Udaipur need to stay and rest in night only. food was good and staff was also good. Overall it is so so experience

  • 1/5 Nitesh P. 1 year ago on Google
    Hotel staff behavior was very bad And the service is also weak And the manager was very bad attitude

  • 2/5 Aryan J. 1 year ago on Google
    The hotel staff was very rude and ignorant. Rooms and location were quite fine though.

  • 3/5 Arman A. 2 years ago on Google
    staff was good. But there were mosquitoes all over the place. I had a terrible sleep. AC was switching off- even without the timer set- after every 5 minutes. food was okayish.

  • 5/5 sanjay s. 2 years ago on Google
    Excellent Place to stay in Udaipur

  • 4/5 Dhaivat S. 4 years ago on Google
    Nice hotel in gulab baugh area in udaipur. Seperate parking with gate. Market is also near by. Staff is cooperative. This hotel is under maintenance, thats why we have faced some problems like lights and cleanliness. Over all nice hotel to stay with family and friends. For staff service 5*.

  • 1/5 Davinder S. 3 years ago on Google
    Rooms were not cleaned Charged more as compared to other hotels. Not recommended!

  • 1/5 URVI R. 3 years ago on Google
    Very bad experience... very bad and rude staff i stay here with family...for only 1 night bt very bad experience flush problem in bathroom...no towel shampoo shop... they give those amenities after we ask that...

  • 4/5 Ashok A. 4 years ago on Google
    Hotel rooms are big, decorated neatly even at low cost. Cooperative & prompt responding staff. Have a best restaurant also, with homely food like Rajastani Daal Baati. Location is very close to market / center place. Best hotel to stay for family.


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