1/5 Rohit S. 5 months ago on Google
I
recently
stayed
at
Hotel
Moti
Mahal
in
Udaipur,
and
I
must
say,
the
service
was
absolutely
appalling.
From
the
moment
I
arrived,
it
was
clear
that
the
staff
had
no
interest
in
making
my
stay
comfortable
or
enjoyable.
First
of
all,
the
check-in
process
was
incredibly
slow,
and
the
receptionist
seemed
disinterested
in
helping
me.
When
I
finally
got
to
my
room,
I
was
shocked
at
how
dirty
and
poorly
maintained
it
was.
The
sheets
were
stained,
and
the
bathroom
was
in
desperate
need
of
a
deep
clean.
Throughout
my
stay,
I
tried
to
get
assistance
with
various
issues,
but
the
hotel
staff
appeared
indifferent
to
my
requests.
It
took
ages
to
get
a
simple
request
fulfilled,
such
as
fresh
towels
or
a
working
TV
remote.
The
restaurant's
food
quality
was
subpar,
and
the
service
was
equally
disappointing.
It
seemed
like
the
staff
couldn't
be
bothered
to
attend
to
the
guests
properly.
Overall,
my
experience
at
Hotel
Moti
Mahal
was
extremely
unpleasant,
and
I
would
strongly
advise
against
staying
there
if
you're
looking
for
even
basic
levels
of
service
and
cleanliness.
It
was
a
regrettable
choice,
and
I
will
not
be
returning.
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