1/5 Prasad S. 5 years ago on Google
WORST
HOTEL
β
Pathetic
service
provided
as
compared
to
the
price
we
have
paid
per
night...
1)
The
door
lock
was
not
working...
Luckily
me
and
my
friend
were
in
twin
room(Room
no
201
&
202)
which
would
allow
us
to
use
one
common
exit..
(hotel
staff
mentioned
that
locked
will
be
repaired
or
replace
the
room
which
never
happened).
2)The
air
conditioner
was
not
working...
there
was
no
remote
in
the
room...
&
when
asked
the
reception
about
it.
They
sent
their
staff
first
to
check
the
remote..
(as
if
we
have
stolen
it)
&
post
that
the
temperature
of
the
AC
doesnβt
make
any
difference
,
if
we
keep
it
at
27
/
30
degree
also
,so
we
had
to
shut
it
down.
3)
Bathroom
exhaust
had
pigeon
nest
with
pigeon
droppings...
Stinking..
over
and
above,
during
the
peak
of
the
winter
their
heater
was
not
working...
After
calling
the
reception
10
times
and
waiting
for
around
45
minutes,
they
sent
their
staff
who
was
not
aware
how
to
fix
it..π‘π‘.
4)
only
thing
which
was
GOOD
was
the
FOOD
which
we
ordered
from
their
restaurant.
5)
Staff
attitude
was
not
friendly
at
all.
They
clearly
mentioned
to
me
once
that
"
Sir
we
are
short
staffed
and
hence
a
customer
has
to
adjust"..
why
do
they
charge
us
so
much
for
such
bad
service??
.
Point
no
1
was
faced
on
day
one
and
point
no
2,3,&
5
was
experienced
on
day
2
because
of
which
we
took
the
decision
of
leaving
the
hotel
before
the
tour
ends
in
one
&
half
days
at
night
10
PM.
I
am
surprised
by
the
fact
that
the
General
manager
(Deepa
Harkawat)
was
unware
of
the
fact
that
there
are
so
many
problems
in
hotel
and
lack
of
communication
between
staff
because
during
checkout,
the
front
staff
were
shocked
to
know
that
the
keys
are
not
working..
It
was
communicated
by
the
hotel
staff
name
(Ratan
or
Rawat)
that
you
can
inform
the
management
about
the
lack
of
staff
availability
to
management.
I
had
to
personally
inform
GM
(Deepa
H)
about
the
Nightmare
experience
we
had
during
the
stay
.
Being
an
avid
traveler,
this
was
one
of
the
worst
hospitality
and
customer
experience
provided
the
HADI
RANI
by
GAZEBO.
All
in
all
worst
experience
with
OYO
hotels
and
would
never
recommend
to
go
to
this
hotel.
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