2/5 Thom B. 4 months ago on Google
This
review
has
been
long
due.
First
the
good
side.
The
rooms
are
really
nice,
great
shower
so
no
complaints
on
that
front.
Service
and
food
wise
it
is
disappointing
when
you
compare
it
to
lodges
in
South
Africa
or
Namibia,
in
the
same
price
range
The
manager
tells
you
a
marketing
story
(to
go
the
extra
mile,
you
know
the
drill)
but
does
not
really
engage
with
the
guests.
No
complaints
on
the
rest
of
the
staff
I
must
say.
You
have
to
call
the
room
service
on
a
talkie,
but
half
of
the
time
there
was
no
response.
If
they
answer
they
send
somebody
up
to
the
room
(this
can
take
a
while)
to
take
you
order.
Not
sure
why
they
can't
just
take
your
order
on
the
talkie.
But
the
biggest
disappointment
is
the
food,
it's
basically
always
the
same
with
not
a
lot
of
variety.
We
were
there
to
celebrate
New
Years
Eve.
It
was
the
same
menu
as
the
days
before.
No
champagne
(or
something
else)
or
appetizers
were
offered.
It
was
just
another
day
at
the
office.
Is
this
being
picky?
Probably,
but
when
you
pay
this
amount
you
can
expect
top
notch
service
and
food.
We
had
better
food
and
service
in
Uganda
for
1/5th
of
the
price
we
paid
here.
This
place
is
just
not
worth
the
price.