3/5 Lauren E. 1 year ago on Google
I
was
expecting
to
like
Byoona
Amagara
very
much,
as
I
had
seen
amazing
pictures
and
reviews.
However,
many
aspects
of
my
stay
made
the
whole
experience
of
an
eco-resort
on
an
island
in
Lake
Bunyonyi
quite
poor.
First
of
all,
I
booked
via
email
and
spoke
with
the
manager
directly
two
days
in
advance.
He
never
indicated
where
I
had
to
take
the
boat
to
access
the
resort,
so
when
we
followed
our
Google
Maps
itinerary,
as
we
were
driving
a
motorcycle,
it
took
us
to
the
wrong
resort
(on
the
same
island).
I
had
to
bribe
a
local
fisherman
to
take
us
to
the
island,
and
then
followed
him
on
a
10-minute
walk
through
the
jungle
to
get
to
the
back
entrance
of
Byoona
Amagara.
When
I
finally
arrived,
in
the
dark
and
soaking
wet
because
of
the
rain,
I
was
welcomed
by
an
unprepared
staff
who
seemed
surprised
of
my
arrival.
They
asked
if
I
had
a
booking,
which
I
did.
It
turned
out
they
had
mixed
up
two
reservations,
with
similar
names
(Laura
/
Lauren).
This
meant
our
room
wasn’t
ready.
We
had
dinner
while
waiting,
which
was
pleasant,
but
a
bit
slow.
The
tilapia
fish
was
delicious,
the
vegetarian
option
a
bit
less
creative.
What
surprised
us
the
most
is
that
nothing,
absolutely
nothing
except
for
the
room
is
included
in
the
price
you
pay
at
Byoona
Amagara.
Not
even
hot
water
for
showering
or
drinking
water.
This
is
all
explained
by
their
“eco-resort”
label.
In
the
name
of
the
environment,
Byoona
Amagara
lets
optimistic
Western
travelers
pay
60$
for
the
absolute
bare
minimum.
What
you
get
is
a
bed,
agreeably
in
a
nice
location
in
a
open
hut
on
the
lake,
but
nothing
more.
It
all
honestly
felt
like
a
joke.
When
asked
for
drinking
water
for
in
the
room,
the
staff
told
us
they
only
had
single
glasses,
and
no
bottles
(again,
because
of
“Eco”).
Of
course
we
had
to
pay
for
it
the
next
morning.
Same
thing
with
breakfast.
The
food
was
very
good
but
we
had
to
pay
extra.
Not
too
expensive
but
it
still
seems
like
they
keep
adding
extra
charges.
When
we
wanted
to
leave,
we
had
to
pay
for
a
canoe
to
bring
us
back
to
the
mainland.
Meaning,
there
is
no
free
option
to
leave
the
resort,
which
felt
a
bit
strange.
Overall,
the
island
is
beautiful,
and
the
cottages
are
simple
but
nicely
built.
But
it
doesn’t
make
up
for
the
poor
service
and
unprepared
staff.
The
manager
was
continuously
on
the
phone,
speaking
so
loud
that
you
couldn’t
just
enjoy
the
sounds
of
nature.