Carrefour Uganda - Naalya image

Carrefour Uganda - Naalya

Grocery store

One of the Top rated Grocery stores in Kampala


Address

9J9M+32P, Metroplex Shopping Mall, Kampala - Northern Bypass Hwy, Kampala, Uganda

Contact

+256 800 220720

Rating on Google Maps

4.30 (840 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 8 AM to 9 PM
  • Wednesday: (Labour Day), 8 AM to 9 PM, Hours might differ
  • Thursday: 8 AM to 9 PM
  • Friday: 8 AM to 9 PM
  • Saturday: 8 AM to 9 PM
  • Sunday: 8 AM to 10 PM
  • Monday: 8 AM to 9 PM

Featured Reviews


Frequently mentioned in reviews: prices (11) supermarket (10) products (10) section (9) shop (9) parking (9) good (9) staff (8) space (7) Carrefour (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Sandra Marie N. 2 years ago on Google
    Oh My God!!! One of the best supermarkets to grace the soil of Uganda! Okay I may sound like I am exaggerating but nope it is as cool as it gets trust me. Where do I begin? This supermarket has a spice section, a cheese bar, to die for grocery, an amazing bakery section with mighty bread OMG, then it has a bunch of different stuff to mention but a few. Honestly it is amazing and the staff (the workers) are so polite unlike some supermarkets I know here, then they give you space like you shop freely not being stressed about being watched by people. So I know I may have said a lot of things but honestly it is one if not the best supermarket in Uganda! Thank you Carrefour.
    1 person found this review helpful 👍

  • 5/5 Raphael A. 2 years ago on Google
    Prices are friendly. They have stock of things. Currently running electronics promotion for prices above Ugx 200, 000 with payment period of 90days. Confectionery raw materials products are very affordable there than any other places. Good hospitality by the staff there.
    1 person found this review helpful 👍

  • 5/5 Swajo film f. 9 months ago on Google
    Good security and enough car parking
    1 person found this review helpful 👍

  • 5/5 hafizkakooza 2 years ago on Google
    Really nice place, well organized, excellent choice of products and more so very helpful and friendly staff. When I visited the branch at Metroplex Nalaya, there was a power shortage and when it came back on the manager explained to us that the systems were getting back on then we would check out our items and offered to get us chairs if we were tired of standing. Ofcourse 😉 young and strong people like us kindly declined the offer. But I really appreciated that gesture because it's quite rare.
    1 person found this review helpful 👍

  • 4/5 Benjamin B. 1 year ago on Google
    Very convenient shopping area. Ample parking space Will have most of your home supplies.

  • 5/5 Vandana P. 1 year ago on Google
    I visited this place 2 weeks back when i went to my friends home for night stay... She stays in nalya.. We went to shop grocery as we entered found bit crowd... Then after entering and start shopping i realise why its so crowdy

  • 5/5 navaro b. 1 year ago on Google
    It's quiet a good supermarket has a range of stuff to choose from ,n very accessible with ample parking

  • 5/5 EMOR FRED A. 1 year ago on Google
    Carrefour blessed me with a tv at a time when a needed it at Avery low price imagine getting a 32 inch at 295000 wow thank u guys

  • 4/5 Jjumba Frank L. 1 year ago on Google
    Great product range. We could do with a bit more variety though. Lots of room for my racks... Lest it feels like a warehouse.

  • 5/5 M 1 year ago on Google
    Carrefour has an outlet at Metroplex Shopping Mall. They occupy the space which was previously occupied by Shoprite supermarket. Very well stocked supermarket. I like the sea foods (cold room) and spices section.

  • 3/5 Heinerich Markus K. 1 year ago on Google
    The problem with Carrefour is that the products are not grouped as per their applications. It's hard to find some stuff, yet they have it as stock. Alcohol is the only product that is in one place. Things to do with soap, detergents, toilet paper, etc. are all over the store. And this is for all the carrefour even in Nairobi its the same. Hope they improve

  • 5/5 Hawah N. 1 year ago on Google
    I like it because it has many good things and at affordable prices.

  • 3/5 Nyende M. 9 months ago on Google
    I recommend this supermarket, it’s got all and more 🤞

  • 4/5 Hart H. 10 months ago on Google
    Got to shop children favourite story books and they were on sale. Great deal

  • 2/5 Guy G. 1 year ago on Google
    Only a small part of European foodstuffs and the same for Ugandan ones. Management should choose and offer a full game on one side or the other. Staff in general very unmotivated. More expensive than most other supermarkets same type.

  • 5/5 Otim M. 1 year ago on Google
    Well stocked, spaced, clean and organized

  • 5/5 Danny D. 11 months ago on Google
    Nice place with ample parking space. Nice for shopping and the food here is not bad.

  • 4/5 Joyce B. 1 year ago on Google
    It has been my to go to Supermarket for close to two years, mainly because I could get most of the products I was used to having lived in France and Switzerland for a many years. The types of cheese from parmesan, mozzarella, gouda, feta , gruyere etc ; the variety of pasta and pasta sauces. the patisserie etc It was all the real deal! Not to forget the genuine durable kitchen appliances But in the last couple of months or so standards seem to be dropping. Most of the products are not on the shelves; customer care is not what it used to be. I guess it goes with the general economic hardship of the times, post covid. I do hope they pick up in 2023 and become as vibrant as they used to be when they opened the first branch of Carrefour in Uganda

  • 4/5 Sekajja P. 10 months ago on Google
    Well stocked super market. Electronics, food, beverage, nice location, big parking space and security, and service .

  • 4/5 Carolina C. 8 months ago on Google
    I appreciated that it had free WiFi even though I didn't use it. This is helpful as we were visitors from a different country and data roaming, so having that would have helped to order for a taxi after shopping.

  • 2/5 Charles George (. 7 months ago on Google
    What is the point of having 5 payment units and only having 1 or 2 available to the customers? Busy day or not, day in day out, weekday or weekend...It's even worse for the evenings when theres are a maximum of 2 and they get slow.🙌🏾 Aside from that, well y'all have failed to fix the Soda fridge that houses Coca cola products, HAVE YOU EVER DRUNK A NOT COLD COLA ON A HOT DAY? Take it from me, it's horrendous.

  • 5/5 Kawande M. 7 months ago on Google
    If you are looking for one of these; 1: Weekly Discounted goods, Good Food, Love watching Movies, Kids play area, Just go and shop at Carrefour in Naalya. You will get a good experience over there. I shop at that place most of the time.

  • 5/5 PHILIP J. 8 months ago on Google
    Its just impressive, a place you'd want to shop every other minute

  • 4/5 Wasajja.B Q. 5 months ago on Google
    A great one stop stock centre. However the freezer/chest section is very lacking, got there this afternoon looking for a 400l freezer only to find there just 2pcs 200l and another smaller one. Kindly restock this section as well

  • 5/5 Zara J. 5 months ago on Google
    Clean with large selection. Only wish they carried UboraSafi sausage.

  • 4/5 Samuel O. 2 years ago on Google
    Well stocked Supermarket, with ample parking. The Mall is generally undergoing refurbishment especially the speciality shops section. It offers a good shopping experience and the surrounding area is mainly middle class residential areas.

  • 3/5 FRED G. 2 years ago on Google
    Very good ambiance and a one stop shopping center.I love the ample parking space and the discounted price

  • 4/5 MURUNGI WINNIE A. 2 years ago on Google
    It's a very nice supermarket with a variety of goods ranging from fast foods to...

  • 5/5 Blessina M. 3 years ago on Google
    Very big shop. Nice CS

  • 4/5 Lydia B. N. 2 years ago on Google
    Service is excellent. Friendly staff and quality products. Plus there are a number of items on promo which makes it even more fun. I hope to See an increase in selection of products.

  • 5/5 Natasha V. 2 years ago on Google
    Great ambiance. Lots of grocery to select from and Great coffee

  • 5/5 Nalutaaya H. 2 years ago on Google
    They have fair prices its located on metroplex building

  • 5/5 Ssenyonga Luganda A. 2 years ago on Google
    This is a well stocked Supermarket in a middle income neighbourhood. The outfit is well run with an international feel to it. As a customer, you feel well taken care of and the pricing especially on alcohol is friendly

  • 4/5 Edna M. 2 years ago on Google
    Clean, well merchandised. Good prices. Maybe you could add more variety and get a loyalty system.

  • 5/5 Online O. 2 years ago on Google
    Interesting place to shop from all kinds of short term house requirements.. some electronics too. Lovely bakery section and a wide range of spices to choose from..

  • 5/5 enyaku a. 2 years ago on Google
    The best place to shop it, affordable prices

  • 3/5 TAYEBWA I. 2 years ago on Google
    Its a nice place. The prices on drinks are affordable but the return policy on commodities isn't favourable. Also they don't have some commodities like toothbrush holders and humidifiers.

  • 3/5 josephine m. 2 years ago on Google
    Sparkling clean, always neat and with fairly good prices. The aisles weren't well thought out, though, with drinks right after the baby supplies aisle. They could also improve on product selection, especially in the freezer section.

  • 5/5 Nicolas C. 2 years ago on Google
    Great prices A bit less choices than oasis

  • 5/5 Eleanor C. 2 years ago on Google
    It's a very safe spacious place, you can't get bombed and you can't get covid

  • 5/5 Mukisa J. 2 years ago on Google
    It was awesome, with alot of varieties to buy from. Spectacular

  • 5/5 Musali M. 2 years ago on Google
    The service is excellent you will find all rare items you're looking for like sea food, jams, candy and so much more plus you can pay using mobile money

  • 5/5 eva B. 2 years ago on Google
    Fair and affordable, thanks for serving the people

  • 5/5 Herbert K. 2 years ago on Google
    Carrefour recently moved to the place. I would say this is one of the neatly organised supermarkets in Kampala. They have a variety of household items, a mini bakery and food place. The supermarket is found at Metroplex Naalya that has ample parking space. There is temperature check and hand sanitization at the entrance. The staff are also friendly, the supermarket is also wheelchair accessible and less crowded.

  • 4/5 Brian C. 1 year ago on Google
    Much better stocked than ShopRite before it. Staff is very helpful. Prices are nothing to shout home about - though the occasional promotion is exceptional. If you're in the area, it's ok. Mostly for the options available. Not the prices.

  • 3/5 sham k. 1 year ago on Google
    The shelves are very untidy at the razor section - wAs looking for Nacet - out of stock. Also wanted to get food service cling wrap - the box was completely damaged and dusty - looked like it has been there for a long time

  • 4/5 Bob 1 year ago on Google
    Okay(I know, bad start of a paragraph), this is the kind of place with a bad start! The location is great, the stock is sufficient though not inclusive, and the service is within "good" range for Uganda standards. What is bewildering is the lack of clientele. Don't get me wrong, it's not the business, it's something hard to explain. Naalyans would rather go to Ntinda or Namugongo than next door. Yes, the products might be a little foreign but 2 supermarkets have died there before-also both foreign. Having said that, the prices are good enough and the presentation is great and organised. The food court is terrible and on occasion you'll find burnt food, broken bread, and shredded snacks still on display like the sellers are blind. You should also double check the prices as the staff make mistakes with the tags and you'll have to call a supervisor at checkout. The staff are polite and helpful, and they trust their customers. Yes, I've borrowed empties before and was allowed. 🙃 In summary: The good- great place, great location(with kids playground on weekends), reasonable pricing, helpful staff. The bad: terrible food court, lack local variety, low turnover leading to slack. Would I go back? Yes 👍 Should you? Yee, give it a go and let me know your comments. Update: They still don't have the popular products. Jeez!

  • 4/5 Viola A. 2 years ago on Google
    U will almost find everything you are looking for in that supermarket. And location is good, with enough parking area


Call +256 800 220720 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Recycling
    • ✓️ Plastic bags
    • ✓️ Glass bottles
    • ✓️ Plastic bottles
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping
    • ✓️ Same-day delivery
    • ✓️ No-contact delivery

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