This is an fake account, and a fraud won't return back your money, even they have guts to say u can make a police complaint, cause we got fooled by this profile number by making the payment online.

I booked this hotel through go-i-bi-bo website. I booked a triple non-AC room for 3 adults. However, one of us didn't came. We arrived at the hotel around 10:30 pm. The website showed at the time of the booking that the room will have a double bed and a single bed with 350 sq ft. size, private bathroom with western style comod, sofa, TV, etc. When we asked for check-in, the owner said that they didnt have our room and xan only give it the next day. For the time being, they offered us another room. That room was a double bed room. No TV, no sofa, smaller in size and no bathroom. They said that we can use their common bathroom which was indian style. We were tired. So, we sat in the room and tried to call the website but the room had no reception, no internet as well. I had to come out on the road to catch a network. The website customer care was horrible. After I explained them our issue, the agent placed me on a long hold and then told me, "sir, the hotel is saying that they don't have your room." That's all he said. I told him that I already knew that and I had told it in tge beginning. Then he asked again what was the issue with the room. I re-explained the details and he told that the website does not show the details I said. I asked him to check my reservation amenities and he did not have the details. So, he asked me to email the details to him and he will call back as soon as he gets them. I emailed him the details and it was 15 minutes no calls. I again called the website and it was a new agent to whom I had to explain everything again. The guy placed me on hold again and called the hotel who by then had switched off their mobile. The agent unholded the call after 20 minutes or so and said that if we want to checkout , he can give me a 40% refund. I asked what about the remaining 60% and he did not answer anything. I asked for a supervisor and he said that one would call me in 10 minutes. There were no calls in 10 minutes. Finally, I had no choice and went to sleep. Next morning, the hotel moved me to another room which was even smaller and gad a double room but it had a western style toilet. I called the website again and a new agent called the hotel. The hotel owner's son called me downstairs and literally started shouting at me and asked me to leave their place. It was extremely humiliating. I went to my toom and I got a call from a supervisor to whom I explained the details. Since we had to go out on darshan, I had no choice but to stay at this hotel for that day and the next one. I got a voucher from the website but I would recommend everyone to make proper investigation about the room details before booking this hotel. Even after the compensation voucher from the website, I has faced problems in my stay, e.g. TV not working (they said all their cable lines got burned or something), no sofa, small room with damp on walls, suffocating as no windows, checkout time shows 11 am but hotel follows 10 am checkout timing (however, they allowed us to leave room by 11, still it should have been received without asking as that's been advertised), hot water started pouring due to problems in their tap lines.

Location is not very tough to find, it will take hardly 15 minutes by walk from station to this hotel but if you don't find this hotel that will be very good. Why you should not go here : 1) have wifi here but they will not provide you password . 2) rooms are not good as per the price they are giving i.e approx 2500 they will charge for a double room which will be non ac. 3) fans are not good enough even to give you quality air 4) forget about towels , soaps water or any kind of room service even tv will also not going to work for sure 5) water service is very poor not even R. O cooler is working, washrooms are very bad in conditions. 6) Not all the rooms here are having attached washroom which is very disappointing. Why you should go here : 1) temple of mahakaleshwar is very close to this hotel, hardly 5-10 mins by walk. 2) nature and understanding of the owner and staff is good.

This place is not good .. and very costly, location is not good area .. rooms are good but washroom not clean according to this type of service price is soo high but quality is poor.

Not good hotel. A.C. is not working. Fan was also making noise. Totally worst experience.

The worst hotel in Ujjain, they charged us an extra 500 for AC, but it didn't work. They don't even have a proper electricity supply. If the electricity connection goes out, they don't even have generators. We had to stay here in the summer without AC, for which we paid extra, and they just gave excuses.

The worst hotel room to visit in ujjain Most expensive Not working and leaking ac Rooms filled with bat and cockroach Maderchod restaurant hai

Worst service ever, very bad service, staff was drunk and misbehaving with visitors.bad behaviors with women, women is not safe here. There are flirting with ladies

Very unhygienic place & for a small room they charge u a bomb.

It’s a fraud mobile number, please don’t send any payment on this number. They would not refund and you will lose your money.

One of the Dirtiest hotel in city. Rooms are not cleaned, By the name of service you get nothing, these people don't know anything about hospotality, Single water cooler which they use as washbasin.

Very worsted Hotel in Ujjaian not visited their it is very bad service and area located sides is very bad. 🤮🤮🤮🤬🤬😡😡😡

We lost our 2000 rupees they said that you have to pay all amount in advance and then you will be able to get other information and then they blocked us to everywhere..🚨

Good and helpful staaf with clean environment

Worst hotel I will not recommend to anyone. Asking a high price to customer with bad room without AC. Do not pay above 500 They are greedy for money only, do not visit there, you can find a better one if you explore more near to the temple at an affordable price.