This location is permanently closed.
Ulmer China und Pizza Express image

Ulmer China und Pizza Express

Restaurant Pizza restaurant Chinese restaurant Pizza delivery service

😠 Disastrous store, would never order there again! Waited 3 hours for food. After 2 hours I called and they said the driver was on his way immediately, but it still took another hour. In the meantime they even stopped taking calls and we couldn't even cancel the food we ordered because only a recorded... People often mention order, hours, vegetables, hour, sauce, good,


Address

Zinglerstraße 1, 89073 Ulm, Germany

Website

www.ulmer-pizzaexpress.de

Contact

+49 731 383855

Rating on Google Maps

2.50 (116 reviews)

Open on Google Maps

Working Hours

Permanently closed.

Featured Reviews


Frequently mentioned in reviews: order (9) hours (7) vegetables (6) hour (6) sauce (6) good (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Paul R. 3 years ago on Google • 4 reviews
    I paid €15 for my meal (duck with fried noodles and vegetables, Peking soup) and it arrived after just under 2 (!!) hours. The food was not only cold, but also terribly salty and burnt... Instead of Asian noodles, normal soup noodles were used, and there were no vegetables. By far the worst "Asian" thing I've ever eaten, shame on you!
    4 people found this review helpful 👍

  • 1/5 Yuliya S. 3 years ago on Google • 6 reviews
    Ordered food on July 26, 2020. 1.5 hour delivery time. Ordered fried rice with chicken and beef with vegetables for 9 and 9.50 euros. As an extra note, stated without leeks and onions. Lots of onions and leeks in both dishes. Rice smelled and tasted burnt. canned vegetables. The sauce in the beef dish tasted like the sauce was ready. Overcooked and seasoned like hospital food. Catastrophe and never again. Claim? The delivery man rang the bell and immediately ran away. So we had to leave the food there. Probably for the garbage can.
    3 people found this review helpful 👍

  • 3/5 Dennis S. 2 years ago on Google • 376 reviews
    It wasn't completely bad, but it wasn't great either. The Peking soup was nice and spicy and good, the duck was okay, a little more sauce would have been good. But the food arrived quickly and was still hot! You can do it.

  • 4/5 M. K. 1 year ago on Google
    (Translated by Google) An order can always remain in the stress longer. When I asked, my food was delivered to me within 10 minutes. Will order there again. If it works right away, it gets 5 stars (Original) Eine Bestellung kann immer mal im Stress länger liegen bleiben. Auf Nachfrage wurde mir innerhalb von 10 Minuten mein Essen heiss geliefert. Werde dort wieder bestellen. Wenns dann auf Anhieb klappt gibts auch 5 Sterne
    2 people found this review helpful 👍

  • 1/5 Dana F. 4 years ago on Google • 62 reviews
    I've always enjoyed eating there so far. However, that is a no go. Burnt, no tomato sauce. If I wanted dust in my face I would have ordered a bucket of sand. I can't say anything about the taste because taste has to taste good.
    1 person found this review helpful 👍

  • 5/5 David L. 1 year ago on Google
    (Translated by Google) The food arrived after a good 45 minutes and was still hot. Friendly driver and super delicious food with large portions. Soon again gladly. (Original) Das Essen kam nach guten 45 Minuten an und war noch heiß. Freundlicher Fahrer und super leckeres Essen mit großer Portion. Demnächst wieder gern.
    1 person found this review helpful 👍

  • 5/5 Christopher Charles M. 5 years ago on Google • 92 reviews
    Tried Chinese cuisine, loved it. Would be great to take the food pack home. At premises they have very few tables.

  • 1/5 Humus S. 9 months ago on Google • 35 reviews
    Wouldn't order there. It's ridiculous how long you have to wait. We ordered 2 hours ago and are still waiting. What I ordered must be a real 5 star dinner because nothing else justifies this long waiting time. Calling doesn't help either because no one answers. Great service. This is where the rub lies

  • 1/5 Swan 4 years ago on Google • 5 reviews
    Although the food tastes good, I am more than dissatisfied. Today the order arrived again after a wait of over 2.5 hours and therefore 1 hour later than announced. This has happened to us for the third time now and we never receive an apology, even after calling several times. Oh yes and the food was ice cold by the way

  • 4/5 David P. 1 year ago on Google • 3 reviews
    The food is very tasty and, in my opinion, tastes better than many well-known restaurants. Seriously. My favorite dish is "fried beef with onions", I don't know anyone in the area who does it as well as Ulmer China and Pizza Express! The only reason why 5 stars are not given is the poor accessibility and the fact that you sometimes have to wait 3 hours for your food.

  • 4/5 Peter K. 1 year ago on Google
    Vor Ort ist keiner an der Theke, aber bestellen geht gut...und schmeckt auch gut! Pizza und chinesisches Essen schon oft bestellt und war immer zufrieden (Translated by Google) There is no one at the counter on site, but ordering is easy... and it tastes good too! Ordered pizza and Chinese food many times and was always satisfied

  • 1/5 John D. 1 year ago on Google
    Nie wieder Essen Kalt nach 2,5 Stunden und unvollständig geliefert. Telefonisch keiner zu erreichen. Fast ne Stunde dauer anrufe . Nie wieder (Translated by Google) Never again food delivered cold after 2.5 hours and incomplete. No one can be reached by phone. Calls lasting almost an hour. Never again

  • 1/5 verbranter_keks 1 year ago on Google
    Wenn um 17.00 Uhr Öffnungszeit ist,sollte man auch ans Telefon gehen.Absolute Frechheit,war mal ein Klasse laden aber jetzt hab ich die Schnauze voll.Seit Monaten rufe ich an und keiner geht hin,das kann nicht sein (Translated by Google) If the opening time is 5 p.m., you should also answer the phone. Absolute cheek, used to be a great place to shop but now I'm fed up. I've been calling for months and nobody answers, that can't be

  • 1/5 Malcolm M. 4 years ago on Google • 1 review
    Disastrous store, would never order there again! Waited 3 hours for food. After 2 hours I called and they said the driver was on his way immediately, but it still took another hour. In the meantime they even stopped taking calls and we couldn't even cancel the food we ordered because only a recorded message was playing. I have never experienced such poor customer service with mediocre food. When the food arrived there was no apology let alone a discount on the bill because of the long wait. When I called again later, they said that everyone had experienced the same thing that evening and that I would get a free bottle of wine with my next order. I tried to explain to the person I was talking to that there would be no next order, but he was of little interest. All in all, I would strongly advise against ordering anything to eat here! If there were 0 stars I would give just as many!
    5 people found this review helpful 👍

  • 1/5 Yevghen B. 5 years ago on Google • 1 review
    Starting with the fact that the food only came after an hour and a half after the promised waiting time of a maximum of 45 minutes, even though I canceled the order after an hour. However, since the nice, older delivery person delivered the food to us anyway because no one in the store seemed to be able to inform him about the cancellation, we accepted the order out of pity. Here are the following facts: We ordered: 2 × crispy duck with noodles, vegetables and sweet/sour sauce. 1 × Wonton baked and 1 × Cola We get: 2 × limp duck with soft-boiled vegetables and the most tasteless noodles I have ever eaten. The sauce tastes and smells pretty much like what I imagine 5 days of stale dishwater would be like. The wontons can be easily compared to fatty, wafer-thin dumplings whose filling doesn't even exist. However, the cola was the highlight, nice and cool and refreshing (kudos to the fridge!). And for this outrage, apart from the cola, we should have paid €29.50. Attachments see picture, you could even see through the wonton.
    3 people found this review helpful 👍


Open on Google Maps

Amenities


  • Offerings
    • ✓️ Late-night food
  • Accessibility
    • ✗ Wheelchair-accessible seating
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ No-contact delivery

Trends



Last updated:

Similar Restaurants nearby

Barfüßer Hausbrauerei Ulm image
1
Barfüßer Hausbrauerei Ulm
Restaurant
👍👍 Amazing menu with lot of vegetarian and vegan options. Good location with wheelchair accessibility. Nice place to eat with lots of room for big parties.
$$ $$
4.40 (6.2K reviews)
QMUH Ulm image
2
QMUH Ulm
Bar & grill
😠 My experience in yours restaurant was "wonderful". I waited 25 minutes for a waiter to come to the terrace, and take my order, and 35 to can pay my bill. Then I asked 3 of the waiters what the wifi password is. No one was able to tell me that the password contained a dot. Then the order arrived....
$$ $$
4.20 (5.7K reviews)
Hong Yun Lai image
3
Hong Yun Lai
Chinese restaurant
Sushi & dim sum, plus grilled shrimp & stir-fries, at a sleek restaurant with a midday buffet.
$$ $$
4.30 (3.7K reviews)
L'Osteria image
4
L'Osteria
Italian restaurant
😠 Never going back here again. We ordered 3 pizzas, drinks and salads. The waiter told us it’ll take up to an hour for the pizza as they were super full. 30 minutes later she came back to ‘replace’ our orders for the pizza. Almost two hours after we sat down two pizzas came, the third however was mea...
$$ $$
4.00 (3.7K reviews)
KOBÉS „Burger & Steak“ Restaurant Ulm image
5
KOBÉS „Burger & Steak“ Restaurant Ulm
Hamburger restaurant
👍👍 Very good food and good atmosphere very good service I come again
$$ $$
4.80 (3.3K reviews)
Last updated:
()