1/5 Rahil H. 11 months ago on Google
I
had
lifesaving
surgery,
and
I
called
them
to
send
someone
to
fix
my
extensions.
They
sent
their
technicians!
First,
it
took
her
a
long
time
to
do
it.
Two
times
she
set
and
removed
it
because
it
was
not
appropriately
balanced.
I
kept
explaining
to
her
and
helping
her
until
she
did
it,
but
she
didn’t
correctly
stitch,
so
I
had
to
call
them
the
next
day
and
request
to
send
her
again
to
fix
it
back
since
it
was
open.
Although
I
was
very
sick
and
not
feeling
well,
I
treated
her
very
nicely,
and
I
told
her
no
problem
this
happened.
At
that
time,
I
didn’t
do
any
reviews
because
I
didn’t
want
to
share
my
experience,
and
I
thought
maybe
because
it
was
her
first
time
with
me,
she
was
nervous!
But
when
I
called
again
to
book
an
appointment
with
her
for
the
second
time
their
customer
service
told
me
that
she
didn’t
want
to
do
it
for
me
and
refused
to
come
and
that
was
very
disappointing
and
rude
because
I
was
very
patient
with
her
and
not
only
I
paid
her
tips
plus
she
had
juice
and
everything
at
my
home.
I
would
understand
that
if
I
was
not
pleasant
to
her,
but
since
I
was
very
friendly
and
polite
with
her,
that
was
very
disrespectful
for
them
to
allow
their
technician
to
talk
this
way,
which
is
not
fair.
I
would
suggest
the
owner
to
reviews
her
staff's
manner
and
the
service
they
provide.
I
never
understood
that
when
it
comes
to
delivering
service,
it
will
be
dependent
on
your
mood,
which
is
a
terrible
impact
on
their
business.
I
never
disrespect
or
misbehave
with
anyone,
but
this
was
something
that
very
surprised
me
after
being
very
nice
to
them.
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