1/5 A TOM (. 9 months ago on Google • 57 reviews
I
recently
had
the
unfortunate
experience
of
dining
at
KFC
CG
Road,
and
I
must
say
it
was
a
deeply
disappointing
one.
From
start
to
finish,
my
visit
left
me
with
a
sour
taste
in
my
mouth,
and
not
just
because
of
the
chicken.
First
and
foremost,
the
staff
at
this
establishment
are
nothing
short
of
abysmal.
It's
as
if
they
were
trained
to
be
indifferent
and
unhelpful.
The
lackluster
service
began
the
moment
I
walked
in
the
door,
with
employees
who
appeared
more
interested
in
chatting
amongst
themselves
than
attending
to
customers.
When
I
attempted
to
place
an
order
online
through
popular
platforms
like
Swiggy
and
Zomato,
I
was
met
with
the
frustration
of
unresponsiveness.
Their
phone
line
was
perpetually
unavailable,
making
it
impossible
to
confirm
my
order
or
inquire
about
its
status.
This
lack
of
accessibility
is
utterly
unacceptable
for
a
restaurant
in
this
day
and
age.
Moreover,
the
treatment
of
delivery
riders
and
customers
was
disgraceful.
The
staff
spoke
to
riders
in
a
brusque
and
disrespectful
manner,
as
though
they
were
doing
them
a
favor
by
even
acknowledging
their
presence.
This
level
of
rudeness
reflects
a
complete
lack
of
professionalism
and
common
courtesy.
Furthermore,
the
most
glaring
issue
of
all
was
the
quality
of
the
food.
The
chicken
I
received
was
not
only
tasteless
and
dry,
but
it
also
seemed
as
though
it
had
been
sitting
around
for
hours.
The
pieces
were
pale
and
unappetizing,
clearly
lacking
the
freshness
that
one
would
expect
from
a
well-established
fast-food
chain
like
KFC.
It's
disheartening
to
see
such
a
renowned
brand
let
its
standards
slip
to
such
a
deplorable
level.
Lastly,
the
lack
of
staff
was
palpable
throughout
my
visit.
Tables
were
left
uncleaned
for
extended
periods,
and
the
few
employees
present
seemed
overwhelmed
and
incapable
of
handling
the
workload.
This
lack
of
manpower
significantly
impacted
the
overall
experience
and
added
to
the
sense
of
chaos
and
disarray.
In
conclusion,
my
visit
to
KFC
CG
Road
was
an
absolute
nightmare.
The
combination
of
apathetic
staff,
unresponsive
customer
service,
and
subpar
food
quality
has
left
me
with
no
desire
to
return.
I
would
strongly
advise
anyone
considering
dining
at
this
establishment
to
think
twice
and
explore
other
options
in
the
area.
KFC
CG
Road
is
an
embarrassment
to
the
brand
and
a
disservice
to
its
customers.