Very poor service, under staffed been waiting for someone to void a transaction for an hour after waiting in line for 20 plus minutes cause there's only 2 cashier out of 12 tills. Not our first incident similar to this. Mthatha Plaza game needs to train staff they don't know how to solve general problems, not apologetic for wasting time and very slow when walking.

My mother bought a Plasma TV at game just this past December 2021 at Game in Mthatha Plaza. They started using or trying to use the TV a few days ago as they were not home during the December holidays so the TV was at home still in its box. When she turned the TV on, it kept going on and off repeatedly and she took it back to the store. She was told the TV would be returned to the supplier to examine the problem and would be called when it is fixed. To our surprise, she was called today and told that the problem was the power button in the TV hence it went on and off and that there is nothing they can do as it is physical damage. The TV has no visible physical damage, how does a faulty power button become physical damage??? The TV was bought last month and never used until they came back from holidays, it has no physical damage whatsoever but my mom is told to come collect it! I would really like to see the report of the assessment that was done on this TV which informs this non-existent "physical damage". Our parents are really taken for a ride by these mainstream retailers. I have been going through some reviews here and I have noticed that this "physical damage" spin is frequently used to mask the supply of sub-standard goods to consumers. I will exhaust all avenues to make sure my mom is exempted from this daylight robbery!!

Service at Game Plaza is very poor at the delivery point. Inside the store service is not quick due to lack of staff . I stood by the delivery gate without anyone trying to hear me out. There were people outside but they felt to continue with what they were doing. Eventually after 20 minutes outside the gate the security lady guard came to me and wanted to see the receipt. Woow this is a bad experience ever.

It was so nice . I went shopping confectionaries with my younger sister. There are a wide range of products: gaming tools , electronics, food etc.

It's very convenient, there's enough parking space in the complex and the store is fully stocked.

Great!

??

Very good

Was pleasant

Its ok normal game store

Good

Lovely place

Awesome place and deals

Doing sapo support unit mobile and grant support

Great customer Service, was assisted with enthusiasm

It is clean and spacious

good

Been to buy a lawnmower, been to buy extension lead, walking ring, baby chair. Stock displayed is not close by. When asking for assistance they make you wait 45mins-1hour to tell you they dont have stock. (And you dont know if they forget about you, get sidetracked, etc.) I am forcing my way to the till as we speak with the display piece. Will have to fight there as there is nobody to assist in the isles. Only 3 tills open, long queues. Many tills closed. Understaffed Every shop has its down side, but game mthatha has disappointed me every time.

If I could give a negative rating I would! Absolutely horrid service. Came in to buy a TV and 45 minutes later I still haven’t received assistance after looking for a staff member! I’ve been told that only one person is working in this department,how during this time of the month. You’d be better off buying online!

Game is good also,what I like most about that area is parking,and most of things you need at Game you get it, thanks to you Band management vor knowing what to provide each particular time.

They have added new sport and fitness clothing, that is 👍🏾

It's a lovely place business place good parking there's Baffolo Toyota, Nissan Motors, and so and so thank you.

I don't like their set up inside the store it's clustered. They've got fruit and vegetables which is not appetising and it's not fresh and the way they pack groceries is unprofessional for an example to see a packet of sugar packed next to toiletries, butchery and disinfectants very funny 😂😂

Clean, tidy and well marked as its a big store. Management very helpful especially to an out of towner

You can find almost anything at Game Stores

Great

Easy to find things as well as their staff is very efficient

The sevice is terrible. You wait for hours and hours when you want specific assistance. Like getting quotations and when returning something. Customer service is very very poor

Everything was parfect ?

Quick and friendly

Game in general has pathetic service. Items missing prices, staff hide when you need assistance. Only shop here if it is the only place open in the area.

Every musical instrument U need at All times and staff know how to treat customers

In Game I love their prices and also they haven't made their shops difficult because their liquor store is not inside the shop retailers

I enjoyed myself therr, i love games too??

Could increase friendliness and management visibility

All your outdoor needs here

Excellent

It's at a very convenient location in terms of safe parking.

The is no stock .. It is the second time am there for some gym equipments and the are not there

The worst customer service ever experienced while a manager sat a few metres away in a deep casual conversation with another staff member.

Friendly staff, great store layout ??

No very good service

Waited for the store to open at 9am only to be told by security guards they are having a meeting that lasted past 09:15, and should only return the following day. This is unacceptable as people have to work during the week and weekends are the only time we have to do shopping.

Car dd ccd

Haven't seen something out of the ordinary yet.. Check inn n out

Good experience

Excellent

Better service

Nice place to shop