Realeyes The Eye Clinic - Slough image

Realeyes The Eye Clinic - Slough

Eye care center Optician

One of the Top rateds in Slough


Address

165 Farnham Rd, Slough SL1 4XP, United Kingdom

Website

bit.ly

Contact

+44 1753 915060

Rating on Google Maps

5.00 (786 reviews)

Open on Google Maps

Working Hours

  • Saturday: 9:15 am to 6 pm
  • Sunday: Closed
  • Monday: 9:15 am to 6 pm
  • Tuesday: 9:15 am to 6 pm
  • Wednesday: 9:15 am to 6 pm
  • Thursday: 9:15 am to 6 pm
  • Friday: 9:15 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: service (24) Joanna (20) glasses (17) team (15) recommend (13) great (12) customer (11) helpful (11) Realeyes (11) amazing (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Rezwana A. 5 months ago on Google • 3 reviews
    Excellent customer service and brilliant attention to the customers needs. They ensured all of my concerns were dealt with swiftly and really helped me make the best choice for the right glasses! A very happy customer - thank you realeyes!
    1 person found this review helpful 👍

  • 5/5 Selmah I. 1 year ago on Google
    Best experience ever!!! The optician was thorough and explained everything step by step and made me feel totally comfortable. Then Aslan helped me to find my glasses and further explain my prescription. The first pair of glasses he showed me were perfect, he knew what would suit me. I couldn’t recommend these guys enough. Never had such a good experience getting my eyes tested. Thank you!!!
    1 person found this review helpful 👍

  • 5/5 Karan B. 1 year ago on Google
    Real Eyes Opticians were very helpful in helping me choose my glasses frame. Process was very simple and did not take long at all. Arsalan and the team are all very friendly and readily available to offer any advice. I already have booked in my contacts lenses appointment!! Overall, I would recommend Real Eyes to any person who is looking for a new frame :)
    1 person found this review helpful 👍

  • 5/5 Sangeeta Parsan K. 10 months ago on Google
    After years of postponing my eye test I’m now so happy that I finally got it done. The staff were friendly but professional and made me feel welcomed. Every step was explained as we proceeded. I decided to have some new frames and at no time did I feel pressured to buy it was all my choice . Overall 10/10
    1 person found this review helpful 👍

  • 5/5 aal-e-assad h. 2 years ago on Google
    This is my first visit to Realeyes and I have been blown away with my experience. Absolutely amazing customer care, attention and service at Realeyes Opticians. All the staff, Nusrat, Arsalan & Joanna are passionate and amazing at what they do and deliver such a personable and enjoyable experience to all with unbelievable attention to detail.
    1 person found this review helpful 👍

  • 5/5 Darren 3 months ago on Google • 5 reviews New
    Great service from Realeyes from start to finish. Popped in to get my very first eye test and they were able to see me later that day. Withing a few days I had my very first pair of glasses and crystal clear vision! The optometrist, the dispenser optician and Joanna the manager were absolutely great. I highly recommend this branch and the team at Realeyes Slough.

  • 5/5 Brian K. 3 months ago on Google • 3 reviews New
    I popped in on the off chance to Realeyes in Slough. I spoke to a very nice lady called Joanna who was helpful and courteous and was able to fix my broken glasses quickly and efficiently I would certainly recommend Joanna and real eyes opticians to anyone living or working in then Slough area. Thank you so much Joanna lovely to meet u

  • 5/5 Shehroze M. 3 months ago on Google • 3 reviews New
    Chanraj was amazing through out the eye test. Made me feel really comfortable. We got on really well and he made the journey feel relaxed. Top bloke. Hassan very nice when providing the details for the frames available, very welcoming. Joanna very lovely welcoming when coming in and booking the test. She kept me up to date about everything. Thank you

  • 5/5 Wiktoria M. 9 months ago on Google
    Very pleased with my recent visit to Realeyes in Slough. Dr. Chan is great both in the context of knowledge and approach to both older and younger patients. Joanna, the manager - a wonderful person and a great advisor. I highly recommend you visit Realeyes and see for yourself.

  • 5/5 Richard S. 9 months ago on Google
    Wow, the upmost customer service from realeyes, Joanna was the girl on the front desk who greeted me and was able to help, she was very pleasant and polite and provided a superb service, I was recommended to use real eyes and I am glad I did, I feel when a business has amazing staff they will always get repeat customers 👍🏼

  • 5/5 Agness K. 1 year ago on Google
    Very Professional eye care in a welcoming environment. help you pick the right spectacles that suit your style and budget. Their team will look after you.. I am absolutely delighted with the service and quality you provided, it was exceptional. Would definitely recommend. Thank you so much.

  • 5/5 Jennie F. 1 year ago on Google
    Excellent Customer service I appreciated the effort made. Very clear. Made me feel comfortable and did not rush us. We are both spec saver Customers but now have made an appointment here to be their customer. Lovely glasses and designer frames The assistant took the time to explain and answered all our questions.

  • 5/5 Kevin T. 11 months ago on Google
    The staff here were so good. I came in with broken glasses they were fixed & I booked a, eye test which was fantastic Joelene who chose my lenses was so informative great frame choices so happy with how things my lenses are. Joanna on reception was so polite and very helpful. Will recommend to my friends & family

  • 5/5 Katherine J. 10 months ago on Google
    Extremely professional, knowledgeable team with a customer care first attitude. Friendly staff made the experience so much more pleasant. I love my glasses. Highly recommend.

  • 5/5 Joanne R. 9 months ago on Google
    Popped in today as my eyes were really sore. The team were so approachable, I was taken into the room with the optometrist straight away. He explained fully what the problem was and recommended products that could help that I could buy in-store! Amazing customer service and all team played a part in helping me. Thank you so much!

  • 5/5 S H. 1 year ago on Google
    Just had an eye test with Chan! He took time to thoroughly check my eyes and explain to me in simpler terms why I was having some issues. Very professional service. Highly recommended!

  • 2/5 Frank V. 1 year ago on Google
    At first, very friendly, perhaps too friendly enticing you to go ahead with ordering new spectacles. After sales service was better than average, generally accommodating, however my spectacles have failed on several occasions. This is not their fault, however as the frontline and being responsible for specifying your requirements and preferences, the end result reflects on them not the maker..we don't even know who makes the product. Definitely would not purchase from them again!

  • 5/5 Syeda B. 1 year ago on Google
    Very friendly team, mum and I had a great experience here. Thorough explanations during the eye check and detailed guidance about what type of glasses/lenses to buy. Couldn’t fault it, the reviews speak for themselves!

  • 5/5 Mark G. 1 year ago on Google
    Very nice and professional service. The lady who works is very nice, kind and eloquent, and knows her job very well. The examinations are carried out in a very nice atmosphere, full of professionalism in every way. I highly recommend and encourage you to use the services.

  • 5/5 Mohammed I. 1 year ago on Google
    I super love cam to Realeyes. Customer service is very good and me glasses cam so quick. Definitely I’m recommending the place to everyone.Joanna she good person and answer for me all questions. Perfect for all family 😘

  • 5/5 N B. 1 year ago on Google
    Joanna , very kind customer service . I’m very happy with the service in the shop because they explain and provide help for you. There is a large choice of glasses o your choice. They do good testing to check if your eye sight is good

  • 5/5 nomaan k. 1 year ago on Google
    Joanna and Shagufta are wonderful. Excellent service with a warm personality. I really enjoyed my time with them from Zyad Kiani, thank you. 👍

  • 5/5 Mani K. 1 year ago on Google
    The service was amazing. They were very patient and professional. Both my daughter's were very nervous but they were so calm and caring that they felt at ease straight away. Also, Joanna was amazing. Every time we come she is brilliant.

  • 5/5 Julie L. 1 year ago on Google
    I met the Slough Realeyes team beginning of November for my eye check appointment. The entire team were an absolute delight to deal with. They put me at ease straight away, all explanations were thorough and as detailed as one would want them to be. The team is very knowledgeable. Both the optician and optician dispenser called Shagufta were amazing and very helpful. I look forward to seeing them again for my contact lenses fitting. Would highly recommend them

  • 5/5 Adan M. 1 year ago on Google
    My first visit was wonderful Joanna deserves a merit. She saved my day with a wonderful customer service and kind help that made my day descent. Hope we have such person in any front desk. Nothing could go wrong in SLOUGH.

  • 5/5 Sian W. 1 year ago on Google
    The most amazing Opticians, I’ve been going to Realeyes for the last few years and each time has been exceptional. All the team work great with you, they are so calming! I hate people going near my eyes but they really do make you feel at home. I couldn’t recommend them enough!

  • 5/5 PAULINE B. 1 year ago on Google
    I met the Slough Realeyes team beginning of November for my eye check appointment. The entire team were an absolute delight to deal with. They put me at ease straight away, all explanations were thorough and as detailed as one would want them to be. The team is very knowledgeable. Both the optician and optician dispenser called Shagufta were amazing and very helpful. I look forward to seeing them again for my contact lenses fitting. Would highly recommend them

  • 5/5 Turtle G. 5 months ago on Google • 1 review
    Amazing service- the best i received ever, Joanna has been very kind and helpful, she did help me to chose great frames that match my face, explained to me all the options in great detail and gave me great guidance. Guided me through the process with high standard, absolute pleasure to be a customer. Overall very satisfied with the service and experience especially with Joanna, she was super welcoming and pleasure to work with. Strongly recommend!
    1 person found this review helpful 👍

  • 5/5 Sonika P. 5 months ago on Google • 2 reviews
    Took my kids for an eye test here and the whole experience was amazing. Joanna in particular is a massive asset to Real Eyes. Her welcoming good nature elevated the experience to 5 stars. She made myself and my kids so comfortable. The other staff members are also great and we received an outstanding service. Highly recommended.
    1 person found this review helpful 👍

  • 5/5 Ben K. 6 months ago on Google • 1 review
    Joanna was very helpful, and she had helped find the perfect pair of glasses for me, sleek and stylish. She was also very kind and made sure that I was treated with a high level of professionalism. My optician was also very helpful , and he had talked me through each step of the eye examination as we went along. The glasses collection is also very extensive and affordable , great range of fashionable frames. Joanna and Chan were a perfect duo , great service from both of them. Definitely will be coming for future visits!
    1 person found this review helpful 👍

  • 5/5 Katie D. 3 months ago on Google • 1 review New
    Amazing service. First time using them and haven't had an eye test since i was a teen. Really helpful and Joanne really helped me pick my glasses. Loads of advise and so helpful. So happy with my glasses and thanks to the team at Real Eyes Farnham Road

  • 5/5 Fatma A. 2 months ago on Google • 1 review New
    I’m very happy for good customer service and glasses. Chan is wonderful optometrist. Very happy with everything. Everyone very kind. Joanna was lovely.

  • 5/5 Nazia K. 4 months ago on Google • 2 reviews
    Very helpful and professional staff. Went in with my mother, through the service she received, I was very happy. They Impressed me that much, that I had to register. 💯 Customer service, they went above and beyond. 😊


Call +44 1753 915060 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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